# Page 21 | Bitrix24 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 21 - Is Bitrix24 the right CRM solution for you? Explore 990 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/113540/Bitrix24/reviews --- Bitrix24 4.2 (990) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 24th, 2026 # Page 21 - Reviews of Bitrix24 ## Showing most helpful reviews Showing 501-525 of 990 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tshepho J. Campaign Manager Marketing and Advertising Used the software for: 1-2 years ### "Makes You Work Effectively" March 15, 2019 5.0 It improved how I do my tasks, it saves me time. is like the time management machine that makes your work life enjoyable. Pros With I can track my daily tasks, and learn how much time I spent on each task. that helps me to improve my proactiveness. Cons I have to send the report weekly to my CEO that contains my weekly tasks. Review Source VR Verified Reviewer Developer Information Technology and Services Used the software for: Less than 6 months ### "Experience the Power of Bitrix24 for Collaboration and Project Management" January 7, 2023 5.0 Pros I have been using for over 6 months now and I am more than impressed with its features. From collaboration to project management, it has everything I need to manage my projects with ease. The dashboard is incredibly user friendly and the support team is always there to help me with any problems that arise. Overall, Bitrix24 is an amazing tool that makes collaboration and project management so much easier! Cons I have not encountered any downsides or negatives while using . Review Source VR Verified Reviewer Graphiste Graphic Design Used the software for: 6-12 months ### "Bitrix24 un outil efficient pour collaborer." December 26, 2022 4.0 est un bon outil tout en 1, je vous le recommande en tant que logiciel CRM. Pros \- un outil permettant la gestion de projets collaboratifs c'est la raison principale pour laquelle j'utilise l'outil.- Une messagerie est intégrée ainsi qu'un espace de stockage et un système de gestion RH, Bitrix rassemble et combine différents outils ce qui est un de ses points forts.- Le CRM permet aussi le création de site web sans connaissances en code. Cons \- Une option est gratuite mais pour plus de de stockage ou d'utilisateurs il faudra passer par un abonnement payant allant jusqu'à 199€ par mois pour les professionnels.- Avec toutes les fonctionnalités il peut être assez compliqué de prendre en mains l'outil. Switched from [Beesbusy](https://www.capterra.com/p/192503/Beesbusy/)[Kantree](https://www.capterra.com/p/151391/Kantree/)[Teamwork.com](https://www.capterra.com/p/120390/Teamwork-Projects/)[Bubble Plan](https://www.capterra.com/p/229501/Bubble-Plan/)[monday.com](https://www.capterra.com/p/147657/monday-com/) D'autres produits permettent de bonnes expériences utilisateurs avec des fonctions intéressantes et des prix abordables. Review Source Alejandro H. Networking Manager Telecommunications Used the software for: Less than 6 months ### "The less expensive GOOD Project management software out there" February 16, 2018 5.0 good , easy, many features, I like this product Pros I've traed many many project management options and this is the less expensive for teams I've found, for unlimited users (Enterprise plan) is nothing, (less features on the professional plan), great tools, time management, you can do almost everthing with this, the also offer an CRM for extra, if you look for a tool for a team of 10-50 people and not need portfolio management or advanced budget analysis all in one tool you can use this is a bargain. Cons No budget or purchases management, no risk analysis, just any advance PPM PMO features, I am not saying this is bad just that lac of the most pro features all in one, may project teams use multiple tools to have all done but for those that want all in one platform this has almost all but not all Review Source sara S. Account Executive Aviation & Aerospace Used the software for: 1-2 years ### "Poweful collaboration platform I have ever used. " October 28, 2018 5.0 I would highly recommend this tool. If anyone wands to bring his business on perfect place then go ahead. You will know your business will be running effectively. Pros one place offers lots of solutions Project management, customer relationship management, time management project and task manager. Is not it perfect? yes of course. This tool is completely featured. Its functionality is no doubt powerful. Great way of communication among team. The interface and ease of use are wonderful and perfect. Cons If i write something about the least thing in this software I would say the features of permission are look limited. For a new user it is a little difficult to be used to as an excel person works with it. Review Source VR Verified Reviewer Gestion de clientèle Government Administration Used the software for: 6-12 months ### "La voie d'or des entreprises " October 15, 2023 5.0 Pros Ce logiciel est très facile à utiliser pour gérer nos tâches Cons Je recommande ce logiciel à toutes personnes qui sont dans le besoin Review Source AK Ashutosh K. Content Writer Computer Software Used the software for: 2+ years ### "Well designed but less features for non premium user" March 3, 2023 4.0 Pros I loved this time tracking software while working with my company. The task allotment is very easy and you can easily monitor your progress. On other hand, it can also be useful for attendance management. Cons One thing that i dislike about is that it offers very few features for non-paid members. we need to buy their plan to access their useful features. Review Source AB Aniket B. content writer Marketing and Advertising Used the software for: 1-2 years ### "Something feels missing" December 1, 2022 3.0 used this to create a uniform, streamlined platform for the entire team but didn't seem to work so great Pros Good attempt at a low-cost all-round software Cons could not add a user using the first email provided after multiple attempts, had to use personal email. Too many features but none are top-notch, just barely satisfactory. interface could be nicer Review Source OA Olga A. Total Rewards Specialist Retail Used the software for: 1-2 years ### "Normal CMS, but you have to overpay" October 9, 2018 3.0 Pros I have been working with for 2 years now. Mastering the platform is not difficult, but I had to spend a lot of time. The biggest plus of the software complex is the availability of a special tariff for small businesses. The functionality of it is limited, but for a small company or an individual entrepreneur is enough. Cons Unfortunately, there are more disadvantages than advantages. Support answers for a long time and does not always do it, sometimes it takes 3-4 days to resolve issues. Notifications are late. Few instructions for setting up, so you have to pay money to other people, and so it would be possible to do everything yourself and for free. Review Source MR Mijail R. Director Financial Services Used the software for: 1-2 years ### "CRM que se adapta a tus necesidades de negocio" October 1, 2022 4.0 Esta herramienta nos ha ayudado a llevar de forma organizada el negocio desde hace 2 años Pros Es sencillo de empezar a utilizar, bastante intuitivo y la interfase es agradable y personalizable Cons En algunas ocasiones la velocidad de respuesta a un comando es lenta Review Source CS Carlnetta S. Account Executive Accounting Used the software for: 6-12 months ### "My Favorite Project Management Software" January 6, 2023 5.0 Pros I can make phone and video calls, send text messages, set up recurring tasks, reminders and make group posts. I can't think of anything that Bitrix doesn't do. It's very useful for the work I do. Cons The software is sometimes slow and I don't like that fact that I have to update it so often. Review Source MSK Mian Sylvain K. Informaticien Internet Used the software for: 6-12 months ### "Très bonne application de messagerie et de gestion d'entreprise" November 20, 2022 4.0 Pros vous permet de gérer les projets d'entreprise avec un système de messagerie nous permettant d'effectuer des appels vidéo de bonne qualité Cons Pas soucis au niveau des fonctionnalités. Review Source RH Rosalinda H. HRBP Ice Cream & Food Solutions Divisions Retail Used the software for: 2+ years ### "Good platform for introducing a large company" February 29, 2020 5.0 Pros helps me maintain a customer base. Each client has a card with information. When there are many customers, I can use dynamic search. It takes into account keywords, so the card can be found even if I do not remember the name and surname of the client. Cons Cross-cutting analytics still does not work fine, although several years have passed since its release. Call records sometimes go to the trash themselves. But the main minus is that passwords in the SIP PBX are stored in the clear. Review Source Liliana A. GED Marketing and Advertising Used the software for: I used a free trial ### "An indispensable ally in project management" June 18, 2023 5.0 The wide range of tools and features it offers makes project management and communication much easier and more efficient. Pros I can assign tasks, set deadlines, track progress, and collaborate seamlessly with my team. Also, I can see at a glance the status of each task and make quick adjustments if necessary. Cons One of my least favorite things is the initial learning curve. At first, it can be a bit overwhelming to get familiar with all the functions and features. Review Source Serghei P. CEO Marketing and Advertising Used the software for: 1-2 years ### "Great task manager system" May 13, 2020 4.0 Pros \+ Easy to manage projects/tasks/users + Excellent for large companies Cons \- Limited search system for internal use - For statistics/reports too few and old-style charts - Limited documentation for API integration - Design is too old, no new features/updates Review Source Raymond H. Gestion clientèle Broadcast Media Used the software for: Less than 6 months ### "Bitrix24, un logiciel CRM" October 17, 2023 4.0 Pros C'est un espace de travail uni très facile à utiliser qui gère les nombreux aspects des opérations quotidiennes et des tâches. Grâce à ses fonctionnalités intéressantes, il permet la précision des ventes, gestion des tâches et opportunités. Il est doté d'une interface assez conviviale. Cons C'est un logiciel très facile d'utilisation mais un peu cher Review Source VR Verified Reviewer Marketing Manager Computer Software Used the software for: Less than 6 months ### "Good CRM Tool to Try" November 21, 2022 3.0 We tried it for some time and we were happy with overall results but the bugs and other issues kept us busy with support system. Pros The most interesting thing was that the free trial had enough features to try and feel the difference. We used bitrix for trail for our Kanban board, Gantt chart, messenger, video calls, file storage usages. We were using couple of other integrations for each of these activities. Bitrix made it easy with just one app. Cons Not so friendly support system, lots of bugs and show-stoppers in the application. The user interface too seems very old. Features hidden deep under sub-menus are really tough to reach. Review Source Joseric M. Project Manager Utilities Used the software for: Less than 6 months ### "Bitrix24/7" March 29, 2019 4.0 Pros My title summarizes how we have been using (and evaluating) in the last few months. We've run our Project Management work within the app for projects needing 24/7 attention, and Bitrix24 has not let us down one bit. It has been up (with no downtimes) and is fast/responsive. The activity stream keeps us up to date with the latest events and reminders. And the communication features are up to par with some of the best out there. Notifications (e.g., via email) can be an irritation but I can say is effective. Group messages is simple and calendars can be synchronized and shared. Cons For a beginner, I find it a bit complicated to get used to. Maybe it's just that there can be too many options on the page which can be daunting up front. Review Source O. V. Product Engineer Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Usefull but..." October 25, 2018 3.0 Is really usefull but, comparing with other company chats that I've used, I'd recommend others first Pros I like the chatting functionality. Is really usefull to have an office chat on the screen, instead of Whatsapp, for example. Also the cloud/social net functionality is nice. Is like a Facebook company Wall. Cons The software may have some bugs. It doesn't work properly some times. Delay in the chat, and connectivity problems Review Source SP Santanu P. Regional Finance Manager Logistics and Supply Chain Used the software for: Less than 6 months ### "Bitrix24 review by santanu" October 28, 2022 5.0 Email alerts are not available after given any task by someone also msg alert not avilable Pros Smooth working and browser type applications so that everyone can easily use this software Cons Manual given any task not linked with existing applications to check the scorecard . Review Source KK Katerina K. Freelancer Writing and Editing Used the software for: 1-2 years ### "Bitrix24 is a Great site to work and earn money " February 2, 2023 5.0 I had seen advertised first time on Tube, at night 1st January 2021, and started working, by posting a project of mine for a while, typing with Time Tracker, also had posted 100 photos, with customized price, and got paid from STRIPE, within two months, exact amount of invoice, in April 2021. Then I left for a while, due some problems, and got back lately, wishing to keep working and paying fees montly, in the (near future) Pros Variety of things to do, from photo posting, until task creation with time tracker, sales report, flexible invoicing, sales funnel to track any time your sales, a list of channels-sites to connect to make sales as passive income, many payment methods automatically connected to site Cons Nothing actually bad! Ideal place for those who love creation and innovation, and want to help others, directly or indirectly Review Source SP Sergio P. CEO Information Technology and Services Used the software for: 1-2 years ### "Entry level CRM " October 18, 2022 4.0 Pros Great features if you're not after marketing automation. Cons Dashboard is not the most intuitive. Requires some customisation. Review Source FI Fifi I. Managing director Airlines/Aviation Used the software for: 2+ years ### "C'est super comme logiciel" August 23, 2023 5.0 Pros Depuis que j'y suis ce logiciel me facilite tellement les suivis et mes systèmes de traitement Cons j'avais du mal à pouvoir m'y faire mais grâce à leur assistance je m'y suis fit plus vite Review Source VR Verified Reviewer Team Leader Information Technology and Services Used the software for: 1-2 years ### "Good for small teams" February 12, 2022 4.0 Pros \- easy to use in project management - automating - easy to set up and integrate Cons \- there are a lot of features that are hard to understand how to use - you can't split PM features and CRM features Review Source Reunaldo P. Senior Data Analyst Marketing and Advertising Used the software for: I used a free trial ### "Bitrix24" February 22, 2023 5.0 Pros I appreciated 's adaptability. It offers characteristics that are useful for companies of all sizes and can be applied to a number of different tasks. Also, it includes a lot of features that are simple to use and configure. In addition, I discovered that the customer service staff was quite accommodating and quick to respond to my questions. Cons The difficulty in navigating the interface and figuring out how to carry out specific operations is one of the least liked features of . However, several functions of the software are only accessible in the commercial editions, which can be rather expensive. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.