# Page 24 | Bitrix24 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 24 - Is Bitrix24 the right Project Management solution for you? Explore 989 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/113540/Bitrix24/reviews --- Bitrix24 4.2 (989) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 24th, 2026 # Page 24 - Reviews of Bitrix24 ## Showing most helpful reviews Showing 576-600 of 989 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Diego D. GESTOR COMERCIAL Financial Services Used the software for: 6-12 months ### "Muito Bom ! Indico !!!" September 23, 2022 5.0 Pros Gosto de usar. Atende bem ao que se determina a fazer ! Cons Poderia ser menos burocratico. So isso ! Mas muito bom ! Review Source MI Merix I. Manger Glass, Ceramics & Concrete Used the software for: 6-12 months ### "Docs management " October 11, 2023 5.0 Pros is a unified workspace which creates, edit and share document and files in single place hence document and files are shared in the real time. Cons Other hand I love because it has online clock which aids in tasks management hence no dislike because my goals with this software are achieved. Review Source Alain B. Internet Used the software for: Less than 6 months ### "Good collaboration tool for an Internet SMO" September 15, 2015 4.0 We use the tool for collaborating on projects and synchronizing our teams working around the world. Once the departments within your company are created, you can assign people to them and start making tasks, calendar events etc. The flexibility of the tool is great and its usage is pretty simple and makes use of modern cloud technologies to allow efficient collaboration within our company. Bottom line, we're pretty happy with the tool and are eager to see it grow. We didn't look into the CRM features but they seem to complement the tool quite well. Pros \- Shared company and personal drives - Mobile app - Integrated voice and video conference - Tasks dashboard - Tasks can be assigned, supervised and followed within a given department of the company - Customizable activity stream with smart follow mode Cons \- Only a few apps are available in the marketplace and most of them do not add value to the tool - Push notifications on the mobile app can be slow and the app takes some time to load on our devices. I think the overall performance of the app can be improved Review Source EMP Enrico Maria P. Design Manager Computer Software Used the software for: Less than 6 months ### "Il sistema perfetto per il lavoro" July 16, 2023 4.0 Pros La piattaforma consente la gestione del lavoro in team mediante la gestione comune dei progetti sviluppata in modo semplice e immediato. E' possibile gestire un progetto e visualizzare gli avanzamenti su di esso fatti dall'intero team interessato. Cons E' una buona piattaforma e c'è tutto quello che serve per il lavoro collaborativo di un team di lavoro. Andrebbero semplificate alcune maschere un pò troppo lunghe. Review Source MN Marina N. Director & Media Strategist Management Consulting Used the software for: Less than 6 months ### "Overall positive, would recommend to clients & associates (although it has some deficiencies)" October 11, 2017 4.0 For business consultants like me, it is a great tool to recommend as well as offer it as a service to our clients, especially if their Customer Service department is not automated. However, there are deficiencies and also there is no coaching/customer support available live at all hours (we operate in a different time zone GMT+2). Overall, its free version does not give many major benefits, not even on trial. The reports' issue is a major drawback. I still recommend it to clients, but when i mention the drawbacks, they are reluctant to go to the paid packages. Pros 1\. Its connectivity with other platforms, software and social media - TIME SAVING 2. The ability to assign jobs (even in the free version) 3. Seeing the progress of a lead to becoming a client, as well as having total sale amount per client Cons 1) Very time consuming to learn 2) Cannot answer privately to a lead coming from Facebook (have to return back to the page) 3) Does not connect to other major social media 4) Its first paid package is still costly (from the small business person's point of view) 5) No reports or download of data availability (at least in the free version) 6) The free version allows only 100 entries so for heavy Facebook traffic of leads, we cannot access beyond one week! Review Source TG Tom G. Sales Director Business Supplies and Equipment Used the software for: 6-12 months ### "Never again!" August 19, 2019 1.0 Very bad Pros A lot of feature, but also a lot of bugs so that it never worked, too complicate for the users Cons Absolutely no customer service even for the affordable version like that! Many bugs that made our customer database bank so wrong that we could not use it anymore. I've never written a response to Customer Service when you're contacted by Technical Service or we're on vacation. That's why we have to change the CRM of a company can not weeks, months to get an answer. I have informed you that we want to leave you and want the money back, but even after months still no answer I call the fraud. Review Source jH jay H. owner Used the software for: 2+ years ### "Offers a lot. Fails on the delivery though." June 11, 2018 4.0 Pros It has project management. It has call management. It allows for creating custom fields (but not key values). It has an option to self-host. Cons Their cloud server is slow, enough so that worker productivity suffers. Their customer service is poor. The user interface is ugly. The learning curve is steep with poor documentation. Their self-hosting option is very expensive. You must connect to access the CRM; i.e., there's no offline access, no ability to lock and batch process. Review Source CH Campbell H. Chief HR Officer Computer Software Used the software for: 2+ years ### "Excellent service with extensive integration capabilities" August 27, 2018 4.0 Pros In this CRM, there is an open-line widget that connects all the clients' calling channels and it's free-no extra service like jivochat or callibri is needed, which is very encouraging. Developers also took care of the possibility of integrating the system with other services, mail clients, etc. Cons It is difficult to master CRM without the assistance of a third-party specialist, especially since developers offer two options: a boxed version of the product and a cloud version. Review Source VR Verified Reviewer COO Information Technology and Services Used the software for: Less than 6 months ### "Bitrix to manage manufacturing software" February 22, 2023 2.0 Pros Not a lot of things that I liked about it. They had a lot of features that would have been very useful if it was packaged in a better way. Cons The design was unsettling. There were too many things happening on the screen and it was difficult to know how to customize the project to your liking. Onboarding experience was bad as well and it was hard to get teams to commit to a software that looked and felt uncomfortable to work with. Review Source Domingo Antonio A. University average technician Marketing and Advertising Used the software for: I used a free trial ### "The best team task management software" May 25, 2023 5.0 The tool has significantly improved the efficiency and organization of my work team, which has translated into greater productivity and better results in some projects. Pros Its ability to manage team tasks effectively and easily is great, but also the tool allows me to create unlimited teams and assign unlimited tasks at no cost, which is great for my budget. Cons The only thing I would say is that the user interface design is not very modern and attractive, but this is just a personal preference and does not affect the functionality of the tool. Review Source AG Akram G. chef d'entreprise Management Consulting Used the software for: I used a free trial ### "l'utilisation pour la gestion de projet, la collaboration et la communication en entreprise" March 19, 2023 5.0 Pros J'ai apprécié la grande variété de fonctionnalités dans , telles que la gestion de projet, la collaboration d'équipe et les outils de communication intégrés, qui permettent d'améliorer l'efficacité et la productivité Cons a courbe d'apprentissage de était assez longue et que l'interface utilisateur pouvait parfois être confuse et désorganisée Review Source VR Verified Reviewer Co Founder Internet Used the software for: 6-12 months ### "Not very pleased" July 31, 2019 3.0 Pros The tool can be useful for managing your employees but there are far superior systems on the market Cons Too many tools integrated can get chaotic. Our team never managed to fully utilize it. Review Source Edo M. Business owner Management Consulting Used the software for: Less than 6 months ### "Very interesting on-line platform for retail sales" July 27, 2017 4.0 Nearly perfect solution for retail teams in different places (cities, countries,...). Also, a web contact page is a fantastic feature, for on-line shop. Pros This on-line platform have several options that can be used for on-line and standard retail shop. Also can be used for sales from the vehicle. There is option for a customized web-page for orders or questions. Automatic billing is also a nice touch. Cons One crucial feature that is missing is a good CRM module with history of contacts and offers for different clients. If You have standard clients this is a must have. Review Source MP Miguel P. diretor Accounting Used the software for: 6-12 months ### "All in the box for a low cost price" March 5, 2019 4.0 Pros Lots of features and modules that can be switch on or off. Unbeatable pricing. The issue with is perhaps the fact that the tool pretends to be everything for an Intranet but then all feature are average and if you are running a big company it starts to lack advanced functionalities and fine-tunning configurations. It is a great tool to start an Intranet project but if you need something more serious and advanced look other tools. We ended choosing Intranet Connections for our selves Cons Lacking advanced functionalities and fine-tunning configurations. Review Source LG Lukas G. Kaufmann für Büromanagement Computer & Network Security Used the software for: 6-12 months ### "Helferlein. " January 6, 2023 5.0 Pros Das einfache Zeiterfassen und Task Management. Cons Nach Zeitumstellung die verschobenen Zeiteinträge. Review Source LT Lamine T. Head Project Manager Investment Banking Used the software for: 6-12 months ### "Bitrix24 review use " October 8, 2023 4.0 Pros Its functionalities are good, I use it without any problem and it saves a lot of time in managing my tasks. I also like their customer service which always has a solution. Cons It's good software but we're always trying to improve it. Review Source IV Igor V. Android Developer Computer Software Used the software for: 1-2 years ### "Slow working support service" April 30, 2019 4.0 Pros Provides ease of information sharing and comfortable communication between members of our team. It works on multiple platforms, so that all participants can access from different places at any time. Cons The support service is not in a hurry to answer the questions we asked. The initial study was difficult and I had to resort to the help of colleagues who have been using for a long time. Review Source Samson Z. Gestionnaire Commercial Real Estate Used the software for: I used a free trial ### "Logiciel de gestion " October 12, 2023 5.0 Pros Un super produit très professionnel et simple à utiliser. Très puissant avec de meilleur CRM et permet la gestion des projets et de travailler en équipe également. Cons Je n'ai pas d'inconvénients d'inconvénients. Review Source AD Anton D. Head of Mobile Computer Software Used the software for: 1-2 years ### "Difficult but useful tool" April 29, 2019 4.0 Pros There are a huge number of free services available at that allow us to communicate with each other, exchange information and respond to emails. The system works fine on multiple platforms. Cons Long have to wait for a response from the support service. Periodically, there are problems with setting the start-up time, and for some employees it was a little difficult to learn how to use it. Review Source VR Verified Reviewer President Computer Software Used the software for: I used a free trial ### "No bad!" June 16, 2021 3.0 Tasks manager for our startup! We used to be a users of this CRM Pros I start to use this CRM more than 5 years ago in Russia For today this CRM is much better than it was in the past! Cons Sometimes it is hard to find something! Maybe we will see a little bit better and friendly usability Review Source Kalhari R. English Language Teacher Education Management Used the software for: 6-12 months ### "Great place to work together" December 30, 2018 4.0 Used this software to work on some projects with friends. Pros This software can manage projects , event organizing and much more. It allows us to make agendas and plans that needs to be executed and assign them to appropriate people. Also it allows the users to socialize and chat within the software to resolve any issues they have. Cons The interface on the application can be little overwhelming at times and confusing. And the mobile application of the software has some issues with data syncing with main software. Review Source RK Rebecca K. Analyst Management Consulting Used the software for: 1-2 years ### "Great functionality even in the free version" August 13, 2019 5.0 Pros Even the free version of offers many features. Under her leadership, it is convenient for me and my team to manage our daily office tasks and projects, as well as to easily create reports in it. Cons The user interface is not intuitive enough and at first we had to spend additional time familiarizing ourselves with it. The support service does not provide full assistance. Review Source NE Ndahani E. Student Internet Used the software for: 2+ years ### "WPS review" April 1, 2019 5.0 Most of students like to use this software in process of reading Pros It very easy to use and preparing lecture slid and scanning different source of writing into PDF, doc etc. Cons Easy to use and organizing material while want to make presantation Review Source KJ Kayla J. Marketing Specialist Marketing and Advertising Used the software for: 1-2 years ### "Bitrix24" August 19, 2019 4.0 Pros offers a nice platform for business owners and employees to manage their leads and ongoing projects. Its your standard CRM system with customization options. You can easily keep track of modes and times of contact between the business and the clients/customers in your system. Cons While it has many useful features, I felt it wasn't very competitive to other CRM options out there. Definitely do your own research. Nothing stood out as a unique or exclusive feature. Forms/questionnaires sent to clients also feature the logo, my company is looking for more 'white label' options. They also removed the feature of two way email syncing from free account users, heads up for those considering this option. Review Source GG Gene G. Owner Internet Used the software for: 2+ years ### "Best Free CRM On The Market" November 11, 2016 5.0 I've tested a bunch of 'free' CRM options and found that only two ( and Hubspot) are really free. All others (Zoho, Insightly) severely limit their free versions. The number of features you get in Bitrix24 is truly astounding. Pros I love that the free version includes everything - telephony, email marketing, quotes, invoices, web forms, tasks projects and documents Cons All features are bundled together. There's no way to get CRM or project management separately. 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