# Page 26 | Bitrix24 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 26 - Is Bitrix24 the right Project Management solution for you? Explore 989 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/113540/Bitrix24/reviews --- Bitrix24 4.2 (989) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 24th, 2026 # Page 26 - Reviews of Bitrix24 ## Showing most helpful reviews Showing 626-650 of 989 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Luis G. Director operativo Management Consulting Used the software for: I used a free trial ### "Gestion empresas chat online y proyectos" November 6, 2022 5.0 Promedio Pros Integracion todo en una sola app que permite.dar preferencia para ciertos proyectos y usar otras app.distinta dependiendo el tipo de proyecto asi personalizar por segmentos de tipo de clientes Cons Como siempre.la.complejidad la.implementacion y deciciencia servicio al.cliente lentitud Review Source BH Brittany H. Manager: Communications and Marketing Management Consulting Used the software for: 6-12 months ### "I wasted my time" December 23, 2019 4.0 Pros I liked the fact that Bitrix24 is designed to work with large teams. The interface has a bunch of modules for integration with social networks, instant messengers and other applications. There are even tools for creating a chat bot. Cons Dealing with Bitrix24 without prompts is not possible. I kind of understand how a function works, but the platform throws an error. In order to work properly, we would have to hire a Bitrix24 consultant to the team. Easier to find another platform. Review Source VR Verified Reviewer Freelance Internet Used the software for: Less than 6 months ### "Un software para tener en cuenta a la hora de que tu negocio funcione mas eficazmente" November 6, 2022 5.0 Pros Me permite administrar eficazmente multiples procesos a la hora de manejar mi negocio de una manera mas limpia y eficaz, permitiendome tener una perspectiva distinta de como funcionan las cosas en torno a mi negocio. Cons Su soporte tecnico suele ser aveces bastante tedioso a la hora de acceder al mismo, es el unico problema a lo cual tampoco suele ser siempre asi. Review Source jlT jose luis T. JEFE DE CONTADURIA Financial Services Used the software for: 2+ years ### "Bitrix" October 28, 2022 3.0 Pros Rapidez en la carga de datos y localizacion. Cons Se bloquea a la carga de datos en cantidad. Review Source JO Joshua O. IT service desk analyst Translation and Localization Used the software for: 6-12 months ### "Bitrix24 is a good ITSM portal I have used before" December 9, 2022 3.0 for the few times I used it, it worked perfect for me. Pros it was easy to use, although I didn't set it up, but it was easy to set up in few days and up and running Cons no cons because I hardly use it, as I switched to a different product called click up web application Review Source VR Verified Reviewer Marketing Manager Law Practice Used the software for: I used a free trial ### "Couldn't even make it in the app" January 15, 2019 1.0 Pros The concept of the app seems helpful, and the promise of what we should be able to do seems like it would solve a business need for us. Cons However, I couldn't even get into the app. Every time I tried to log in it made me list my email address, but I hadn't even created an account yet. It was zoomed into the email screen, so I couldn't zoom out to select options of logging in using other avenues such as Google or Facebook. But if I wrote something wrong then clicked Next, I could get to the next screen then back to see the social options and try from there. But when I clicked the social icons, and selected my account, it just routed me back to the main screen without even error messages explaining whether it was successful or not or why. So after multiple attempts, I never actually made it into the app. Review Source GD Gabor D. owner Education Management Used the software for: 2+ years ### "nothing is easy" June 5, 2023 4.0 Pros +- i do use bitrix as its free version, so far Review Source marlyn M. gerente Health, Wellness and Fitness Used the software for: Less than 6 months ### "Gestión de equipos" September 21, 2022 3.0 Ha sido buena, de hecho me ha sorprendido la integración que tiene con otras aplicaciones. Pros Es fácil poder migrar los datos de esa app a otra y viceversa, y lo mejor de todo que se integra a zoom, zapier, instagram, whatsapp. Cons hasta 5gb es gratuito, aunque no hay cantidad limite de usuarios. Switched from [monday.com](https://www.capterra.com/p/147657/monday-com/) Bitrix24 es más fácil de utilizar, tiene mayor calidad en cuanto a grafica y sin duda posee muchisimas más integraciones de mayor utilidad. Review Source KD Karim D. Directeur Marketing Telecommunications Used the software for: 2+ years ### "Bitrix24 le meilleur" April 1, 2023 5.0 Pros J'aime beaucoup ce logiciel car je peux passer des appelles vidéos sans interruption et des lives chats Cons Lorsque la connexion perturbe ça ne gère plus l'échange Review Source AJ Alvaro J. Marketing Marketing and Advertising Used the software for: 6-12 months ### "Great app" November 9, 2022 4.0 Muy buena Pros Es muy fácil de usar, como CRM funciona bastante bien. Como gestor de proyectos es excelente, nos permite usar varios tipos de visualización y puedes activar alarmas. Lo mejor es que es gratuita Cons Puede mejorar en como cargar los contactos y productos que se ofrecen. Review Source EL Erik L. CTO Computer Software Used the software for: 1-2 years ### "Powerful CRM, but difficult to master" August 25, 2018 4.0 Pros The system has a free tariff for up to 12 employees, but for telephony you have to pay (if there is no widget from the operator) and connect either Bitrix24 or sip connector, a system is conveniently arranged to help generate a variety of reports. Cons First, when working with Bitrix24, I was shocked by the fact that it's hard to navigate in the system: everywhere everything flickers, some counters, a hint fly, chat bots write in chat rooms. But I quickly managed to figure it out and everything is OK. Review Source VR Verified Reviewer is Design Used the software for: I used a free trial ### "Completo y practivo " December 14, 2023 5.0 Pros muy bueno para pagos on line y automatizacion de ventas Cons requiere que aprendas un poco con tutoriales o algun manual Review Source Rene M. US Marketing Manager E-Learning Used the software for: Less than 6 months ### "Bitrix24 is very dynamic to review activity flows " October 9, 2019 4.0 Bitrix24 is an excellent platform in almost every way, which can be recommended for the management of work groups at the communicative level, as it includes internal tools for the execution of individual and group chats, and telephone calls. Pros It is fascinating to be able to send messages, or create tasks directly from the main page of bitrix24. In addition to this, the user has the possibility to create surveys when working with other people. Your internal search engine is easily manageable. Cons The interface of the page makes it confusing to work if you do not have a suitable background for it, because although it can be customized, there are sections in which the text does not read well because of the textures or colors that may be behind, without the possibility of changing the configuration of this (the text). Review Source EL Enrico L. Software Engineer Information Technology and Services Used the software for: I used a free trial ### "Ottimo Crm " August 24, 2023 4.0 Pros E' un crm facile da utilizzare e sopratutto veloce e funzionale. E' possibile creare i lead e creare le campagne di marketing in maniera fluida e semplice. Cons Risulta molto complesso l'interfacciamento con altri gestionali. Bisoggna conoscere approfonditamente la logica di programmazione del crm. Review Source RG Ranel G. Mechanic Packaging and Containers Used the software for: 2+ years ### "Chat" June 6, 2019 4.0 Chating with co workers Pros What i like most about Birtix is that i can communicat easily with my co workers Cons I thinks that bitrix should make cooler interface Review Source Ryan G. Assistant Manager Information Technology and Services Used the software for: Less than 6 months ### "Difficult to Get used to and use" November 29, 2019 3.0 We used the software in a test environment for 3 months and had problems all along the way. Adoption from our team was minimal as the software was clunky to use. Pros Initially, we liked how we were able to set up deals and monitor the progress of the deals. It allowed us to manage the process and do customer follow-up. Cons When setting up the software we imported the raw data from an old accounting program. However, when we imported the data, it was imported incorrectly and had to be imported again. This created duplicates that needed to be cleaned up. There was no easy way to fix the issues that were there. Many customers were not able to be seen by all the agents until the companies were modified to allow for this action. It was cumbersome and we ended up switching due to non-use. Review Source Jon (Marc) A. Founder & CEO, Google Adwords Expert & Google Ad Grants Specialist, Needing Help Managing Your Ads? Internet Used the software for: I used a free trial ### "Bitrix24 - Just Did Not Work For Me" December 12, 2019 2.0 You could solve many problems with Bitrix24, but for me, it just was not the right solution, no matter how many times I tried. I would say to definitely give it try via a trial of some sort, and if it does not feel right even though it definitely ticks so many boxes in terms of total software solutions all on offer, take a long hard look at if you and your team using this tool on a daily basis are going to find it a positive going forward or a negative. Pros Liked the fact of All the solutions that were offered all in one place On the outside looking in looked like the perfect all-round software solution A Great Product If You Can Get Past The U/I Cons Just so difficult for me to get a sense of having the software work as I wanted it to Found very clunky and cumbersome Tried Bitrix24 on a total of 4/5 separate occasions and just could never get to like using Review Source JC Jamie C. Entrepreneur Entertainment Used the software for: 2+ years ### "My All-In-One Solution" November 27, 2018 5.0 Pros Replaces 8 other services. The telephony features are excellent! Cons Not real quick or robust development but what it does it does very well! Review Source wE wendy E. jefe de ventas Leisure, Travel & Tourism Used the software for: Less than 6 months ### "muy engorroso" March 11, 2024 3.0 mala, no saben sobre experiencia del usuario Pros que acepta archivos pesados, es decir que no es necesario que se compriman los pdfs Cons lo poco amigable que es la plataforma, y es muy lenta Review Source VR Verified Reviewer Vendedora Used the software for: Less than 6 months ### "Our marketing solution" April 17, 2018 4.0 BITRIX24 gives you the feeling of working in a really free way, without any doubt, it helps your business grow by attracting new customers and keeping existing ones. Pros BITRIX24 is about sales software that has been popularly implemented in the world of marketing. Its online version offers the possibility of having the unlimited number of your clients registered, either for small or large companies. And although its cost is high, it pays for its results. Cons For those of us who are in the marketing boom, we constantly need software that provides the appropriate services when we have our sales and marketing in an effective way, that is why Bitrix24 has great features such as: tasks, projects, file exchange between others, resulting in great solutions in the field of industry regardless of the size of our personal business. Review Source MR Miles R. Senior scientist Biotechnology Used the software for: I used a free trial ### "Appointment " December 28, 2023 3.0 Pros I use it time tracking and appointment scheduling. Cons It's complex and very complicated because of very many service it offers. Review Source Christopher H. Technical Officer Cosmetics Used the software for: 6-12 months ### "Great functions and affordable for a must have product for almost any company." February 21, 2019 5.0 Pros It is packed with useful functionalities and gets regular updates. It great to know they are working so hard at getting better. And it is VERY affordable. Cons It is still a little limited when it comes to 3rd party integration, for example when running an eCommerce. At least having Zapier integration would be great. There are options to develop it ourselves but not an option for most small companies. Review Source SM Samantha M. Consulting Coordinator Management Consulting Used the software for: 1-2 years ### "Bitrix provides a decent customizable hub for digital offices" October 4, 2017 3.0 It's a good hub for a remote work Pros I love how self contained it is. Each client can get their own workgroup with folder repository, tasking system, message board. Cons Their customer support is based out of Russia, and the time difference can make it difficult to communicate. I have also run into a lot of issues with dates in exported task reports don't match what is actually showing in the system (they will be off by a day because of some time zone setting that I can't figure out). Review Source VR Verified Reviewer Director, Small Business Center Higher Education Used the software for: 1-2 years ### "Have used and recommended for several clients especially those without lots of money upfront" May 10, 2018 5.0 The affordability and the robust nature of what you can do with Bitrix make it a must for small businesses look to save a few bucks. Pros The break-in is fantastic. The user interface is relatively intuitive and best of all, you can get multiple people on one account from the get go instead of paying to get access. Up to a dozen can start, so if you have a small business this is a fantastic low cost option to try out of the gate. Cons Some of the add-ons and changes come with little to no direction, but I have found that the company does its best to keep FAQ material relatively handy. This is not for the faint of heart. Review Source DB Debjit B. Freelancer Information Technology and Services Used the software for: Less than 6 months ### "All in one CRM,email,marketing,user management with lots of option." October 31, 2018 5.0 I love all in one approach. It does not stop you in any way, use its free or paid plan. All you are restricted to is per user basic, with 12 free user limit its good for new startup or freelancer. I would highly recomendade to use it. Pros I was using lots of services before using this for my freelancer work. This is all in one place to manage my company and time in one place. Free package support upto 12 user which is grate for small company. I use CRM, report, messages, tasks , taks reporting , time management and work flow. bitrix has so many features that using/experimenting all will definately make my work more easy. Cons Sometime it is too much visual and get comfused what to do with it. The ui is populated with so much data that I dont need them. Ui lags and gives "No connection" error after sometime or middle of an asignment. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.