# Page 29 | Bitrix24 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 29 - Is Bitrix24 the right Project Management solution for you? Explore 989 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/113540/Bitrix24/reviews --- Bitrix24 4.2 (989) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 24th, 2026 # Page 29 - Reviews of Bitrix24 ## Showing most helpful reviews Showing 701-725 of 989 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Cristina Marcano L. E-Coach Senior ILC Academy Professional Training & Coaching Used the software for: Less than 6 months ### "For you who are a consultant" January 30, 2019 5.0 Pros It is very well suited to consulting firms. It implies the complete management of the sale of your clients as well as the management of quotations, invoices, databases, control of projects and monitoring of them. Something I liked is that you have access to a user manual so you can learn how it works quickly and as a support for this, you also have an explanatory video. It is a collaborative system for what makes it special for consulting processes. It is an easily accessible platform. Cons I do not have any situation that could report as negative on this system, on the contrary I like it a lot. Review Source SD Simone D. Direttore Marketing Information Technology and Services Used the software for: 6-12 months ### "Buon strumento per la gestione delle task dei progetti" April 28, 2023 4.0 Pros Molto semplice e intuitivo per la creazione e gestione dei progetti con la possibilità di assegnare task e tenere sotto controllo il flusso delle lavorazione aziendali. Cons Si potrebbe migliorare la gestione delle task per le tempistiche di lavoro dedicato dai singoli utenti di un progetto. Review Source VS Vladimir S. Freelance Recruitment Consultant Outsourcing/Offshoring Used the software for: 6-12 months ### "Very powerful platform" May 2, 2022 5.0 Very positive. Pros Wide variety of tools integrated into one platform, cross-compatibility. Cons It takes time to get a hold of user interface, sometimes it may seem not so intuitive. Review Source Hoang L. Messenger bot expert Internet Used the software for: Less than 6 months ### "Best free CRM and more than that" February 13, 2019 5.0 Excellent Pros Free but even more powerful than many CRM systems out there. Multi-user and multi-channel communication. There are many robust features. Cons Too many options made it hard to set it up. Better onboarding and video for each usecase are needed. Review Source SS Shreyansh S. MarkOps Associate Staffing and Recruiting Used the software for: Less than 6 months ### "Could be the David to the Goliaths out there" January 27, 2023 3.0 Pros Bitrix24 is very much streamlined compared to similar tools. And it is a great starting point for new companies. Cons The look & usage doesn't feel premium, it feels more like a tool just out of the garage. Review Source VR Verified Reviewer Partner Executive Office Used the software for: I used a free trial ### "Inexpensive software that didn't do what we needed it to do" December 31, 2019 4.0 We ultimately went in another direction after testing Bitrix24. I'm sure that it works well for other users, but we liked Zoho CRM a lot better and felt a lot more comfortable with the documentation and support. Pros The software is extremely inexpensive. There is a fair amount of functionality at all levels of the membership plans. Cons I didn't like the interface very much. It seemed a bit ugly and dated throughout, and it didn't fully do what we needed to do regarding pipelines, etc. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Streak](https://www.capterra.com/p/124465/Streak/) Review Source SB Shirley B. Web-analyst Used the software for: 2+ years ### "A good system for online stores" February 17, 2018 5.0 Pros There is everything you need and even more: leads, contacts, counterparts, sales, orders, bills, documents, products. Everything is accessible from the main menu, at hand there is all that is necessary for the sales manager. In the lists of entities there is an analyst (funnel sales, comparison funnels, key indicators, etc.) and filters, which is quite convenient. Cons In order to understand the system and configure everything in the best way, you have to spend a lot of time or hire a separate specialist. Review Source Jimmi N. Software Developer | Network Engineer Computer & Network Security Used the software for: Less than 6 months ### "Great unified communication software for small businesses." May 9, 2018 4.0 Pros I like the CRM which is easy to manage offers features that are good for small businesses or upcoming businesses too. Cons Not to complain but the features are too many for small businesses to fully utilize and makes it seem like overkill. Review Source Rafael P. F. Managing partner Professional Training & Coaching Used the software for: 1-2 years ### "The Swiss Army Knife for little companies to get control of the value chain" November 6, 2020 5.0 It's quite reliable and useful for business management Pros The complete set of tools that you get in the free version used to be more than enough to support little companies. Cons The CRM part could be so good as the other parts of the solution. The interface is not intuitive and maybe you'll need to dig it to find what you want. Review Source IP Inna P. IT Sales Manager Computer Software Used the software for: 1-2 years ### "Reliable and flexible platform" January 13, 2019 5.0 Pros We recently gave preference to this software, since it is fairly reliable and highly flexible, providing initially a huge number of necessary functions. Cons The user interface is too full of text, which is why its study lasted quite a long period of time. I would like it to be simplified in the following updates. Review Source VR Verified Reviewer Head of Compliance and Ethics Telecommunications Used the software for: Less than 6 months ### "Excelent Corporate tool" September 13, 2018 5.0 It has been a great positive surprise. Pros Bitrix is easy to use, it is cheap and have a lot of feautures and integrations. It gives us more than expected. Cons Bitrix support in Rusia could be better. The interface of Settings could be improved. Review Source CH Camilo H. Growth Specialist Information Technology and Services Used the software for: 6-12 months ### "CRM for the small" February 10, 2021 3.0 Pros It's effortless and intuitive. It has project management tools that simplify task assignments. Perfect for small companies that are just getting started with CRMs. Cons The reports aren't as powerful as they should. For big teams with a long pipeline might be weak. Review Source VR Verified Reviewer Actress Performing Arts Used the software for: Less than 6 months ### "Bitrix, perfect for your team" May 14, 2019 5.0 I love Bitrix. And love sharing about it to my friends. Pros We use this software to keep track of our work in the office. It has many features that make the work easier, and faster. Cons No cons. It is perfect for what we do in our office. Review Source Evgeni Y. Chief Ad Grants Educator Marketing and Advertising Used the software for: 6-12 months ### "So many functions - I love it" April 4, 2019 5.0 Pros Bitrix23 have so many options. It covers every single need that you might have. Most or all of them are free. Cons I don't like the emails that they send me for account disabling if I am inactive after some period of time. Review Source PB Pedro B. Coordinator Wholesale Used the software for: I used a free trial ### "The software that helped me to organize my team" December 7, 2021 4.0 It was a very nice software that helped me a lot to put avery sides of the business in one place. Pros It was very easy to set up and very user friendly. Cons They stoped giving us access to some free features Review Source VR Verified Reviewer Implementation Manager Automotive Used the software for: I used a free trial ### "Feels Like Home and is Beautiful" June 6, 2019 5.0 Pros I loved the Google inbox feel. The UI team here did an awesome job of using a layout that will be familiar for most people but also making it unique to Bitrix. I was able to get comfortable relatively quickly and without much training. Most actions are common sense and easy to figure out on your own - such as creating a client, and easily dragging them across the Kanban board, or dragging them down to the Deal Lost bucket. Cons The software is lacking training segments. There's no real onboarding walkthroughs or anything, so you really have to take some time to figure out how to set up your CRM. Review Source JR Jeremias R. Oficina Farming Used the software for: 6-12 months ### "Bueno para las citas " January 4, 2023 4.0 La agenda de citas y la organización de agendas para las tareas semanales Pros Bitrix24 nada complicado de usar, facilita las agendas y citas Cons Está todo por demás exelente, nada malo , todo bueno Review Source DMS Derlis Manuel S. estudiante Hospital & Health Care Used the software for: I used a free trial ### "bitrix24 sirve mejor si..." October 10, 2022 3.0 Pros el software me ha fascinado por el rango de gestion que podria utilizar cualquiera al primer contacto es muy bueno trabajar en bitrix24 para mejorar todo lo relacionado a CRM me ha tocado trabajar Cons es caro para quienes realmente tienen que llevar una gestion muy pequeña pero alcanzable Review Source AS Adam S. CEO Hospitality Used the software for: 2+ years ### "I had to stop using the system" November 7, 2018 4.0 Pros We have used Bitrix24 for 3 years. The functionality was simply excellent: sales management, tasks, support for additional software and many other functions. But I had to switch to another service because of the constant problems with stability. Cons Despite all the benefits of Bitrix24, I do not recommend it. Problems with access to the service occur every week. And if this happens at the weekend, you have to wait until Monday, since the support does not work around the clock. Review Source DP Daniel P. Digital Manager Management Consulting Used the software for: 6-12 months ### "Great intranet" April 17, 2017 4.0 I would still recommend anyone that might be getting their first CRM/intranet to have a look at Bitrix. The free version (which has great value) can get you up and running quickly and with no strain on your finances. Pros Great for team communications Great intranet Allows you to place a chat widget on your website Great value for the money Cons Bringing up the menu can look like you are sitting in an airplane with tons of options and setting. The CRM part could be a bit user friendly. Review Source hQ haisen Q. director Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Looks like they have a lot of functions, but most of they never works" June 27, 2020 1.0 if you are looking for a good CRM software, keep this one away. do not waste your money and time to try it. terrible! Pros cheap as chips and looks ok, come with a lot of features Cons very poor customer service, most of functions are useless. so regretted that bought this shit. Review Source VR Verified Reviewer Assistant Manager Marketing Internet Used the software for: 6-12 months ### "Good project management platform for medium sized teams" June 13, 2018 4.0 Pros We used Bitrix24 for internal communications, project management, file sharing, social messaging and much more. Cons The UI is fairly good, however it can be better when it comes to organizing projects. There is also a limitation for customization. Review Source VR Verified Reviewer Traders Accounting Used the software for: I used a free trial ### "Very interesting and easy to use software" December 9, 2018 4.0 Pros the ease of finding the items and the different options to find what you are looking for Cons the information or items need to be more united or compact so as not to lose time searching throughout the web site Review Source RH Richard H. Legal Services Used the software for: Less than 6 months ### "Bitrix24 - A good choice" September 11, 2015 4.0 I had been looking at a bunch of options that would suit the needs of my company, which is small, new, and operating on a small budget. I began by looking for file sharing alternatives that could also sync to my hard drive. When I discovered Bitrix24, I was delighted. File sharing and sync are just the beginning. Most of my company work can be done within this environment - text and video chat, task lists, time tracking, calendar, and even CRM. I have not yet managed to use all of the features - and I may not need all of the features - but so far I like what I see. This is exactly the type of program that I was hoping to find. Pros Many options, and they seem to work great! I had been using 365 for Windows, but had so many issues with sharing and syncing of files that I began to look for alternatives. Bitrix24 has been a relief. There are a lot of helpful videos and training options that can help to familiarize with how to get things set up and how to use various features. Cons It would be nice if there was an online chat support option. I never seem to find the help I need in the community forums. Review Source VR Verified Reviewer Executive Account Manager Legal Services Used the software for: Less than 6 months ### "Bitrix has a program with a lot of features and comes at an affordable price. " March 8, 2018 4.0 Pros It has almost all the features most companies would require of their software. The benefit to this program is it acts as a full service solution, and can replace most software in a smb. An entire company can be structured around this program. Cons Very convoluted, and information has several places it can be. There are too many databases and features could flow together better. This program requires extensive training to new employees, often requiring a specialist. There also needs to be a way of communicating information from tasks with clients without inviting them to the program. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.