# Page 30 | Bitrix24 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 30 - Is Bitrix24 the right Project Management solution for you? Explore 989 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/113540/Bitrix24/reviews --- Bitrix24 4.2 (989) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 24th, 2026 # Page 30 - Reviews of Bitrix24 ## Showing most helpful reviews Showing 726-750 of 989 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DG Dewakhar G. Chef Hospitality Used the software for: Less than 6 months ### "Management " October 31, 2021 5.0 This software is very good Pros Yes it's very esy and secure and eay to use Cons This is a Helpful people need to know about all of pepole Alternatives considered [PowerSuite](https://www.capterra.com/p/204619/PowerSuite/) Reason for choosing Bitrix24 This software is really helpful Review Source AS Alex S. Managing Director Used the software for: ### "Extremely helpful for internal communications and collaboration" January 12, 2011 5.0 I recommend the product for every company looking for a cost-effective software to streamline internal communications and collaboration. It contains a set of features that covered a whole range of our requirements including employee directory, task management, blogs and social networking, e-learning, and document management. There are still a number of features we don't use but plan to implement in the future: business process management and helpdesk. Importantly, we managed to deploy it in VMWare environment to share the physical server with our e-mail gateway and domain services. As a result we saved on hardware and management. In fact this software reminds me a swiss army knife concentrating functionality from various niche products on a single platform. Pros \- Feature-rich - Affordable pricing - Cross-platform support including Linux and MySQL - Ready to run in VMware environment - Integrated security framework - Source code availability - Great value for money Cons \- Telephone support billed extra - Product customization requires PHP knowledge - Updates and tech support renewal will cost 22% of the license acquisition Review Source VR Verified Reviewer Android Developer Information Technology and Services Used the software for: 6-12 months ### "Attempts to be an all in one solution, with confusing UI and too much visual noise." March 19, 2019 4.0 A usable IT solution, not the best. Pros Always an easy way to access the teams chat. Cons Extremely confusing UI. Plays sounds on any event. Teams don't understand the tool and mostly just use the chat. Doesn't reconnect on network loss and recovery. Review Source Alekhya H. Clinical investigator Hospital & Health Care Used the software for: 6-12 months ### "Underdog crm" February 24, 2023 5.0 Overall it's quite good for crm of its price comparing to its competitors. Aparts from its customer support everything is top notch Pros The feature of creating anything from scratch. The entire front end is so easy to navigate. Its function and feature of connecting various managements through one platform is very good. Cons Lot of features make the software clumsy and hard too look on and the customer support is very poor Review Source Waqas S. Ceo Apparel & Fashion Used the software for: 6-12 months ### "All in one" May 15, 2019 5.0 Pros I must say that is all in one solution you don't have to go here and there for all the thing and it is also very user freindly Cons When it comes to their least thing i would say that their dekstop version is not that responsive Review Source LN Lana N. Project Coordinator Used the software for: Less than 6 months ### "The software is not bad in general. However, customer support is of a real concern." March 12, 2018 3.0 Not really. I must use this software as per our client's request. Pros User interface is quite friendly. The features are useful but will need some more development, specially with workflow. Cons When using this software, the user will likely have to learn how to use it themselves. The training materials are not adequate and not easy to understand. There is live chat support available, but employees seem do not have adequate technical knowledge. Response time may take up to a few days (may not get good answer though). Sometimes clients' inquiries got closed without answers. If this software is paired up with a supportive technical support team, this would be a great software that deserves an overall 4 to 5 stars. Another small point, there are many distracting ads on the platform too. Review Source CC Cesar C. Support analyst Computer Software Used the software for: Less than 6 months ### "Reseña bitrix24" April 14, 2024 5.0 Fue muy buena sobre todo por la fácil forma de usarlo Pros La interface gráfica fue muy buena aunque un poco pesado al cargar la data Cons Trabajar con los datos para interpretar la tendencia del mercado Review Source Response from Bitrix April 23, 2024 Thank you for your review, Cesar! We're glad you appreciate Bitrix24's user-friendly interface. LB Liliane B. Commercial assistant Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Bitrix24 my best tool" September 24, 2023 4.0 Pros I love everything about this software because it's easy to use and user-friendly. I save a lot of time by using it to manage and plan my tasks. It also makes it easy to create websites Cons I often encounter problems with navigation Review Source MD Manu D. Founder Health, Wellness and Fitness Used the software for: 6-12 months ### "Good for overall business management" December 3, 2022 5.0 Pros Chat, drive, CRM all in single platform saves time Cons Overall its good to use, no cons for me as of now. Review Source ER Eric R. Senior Manager Biotechnology Used the software for: Less than 6 months ### "Terrible Customer Service" September 4, 2019 3.0 I wasted a lot of time building up this product, to find out the reporting for customized fields basically doesn't work, only default reporting (completely unacceptable). Pros Cheap, that's all there is to like………... Cons Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Bitrix24 Cheap (huge mistake) avoid completely Review Source RD Ricky D. Used the software for: ### "Client Management For All Skill Levels" October 13, 2016 5.0 I'm a complete newbie when it comes to CRM's so when I found I had a need for one I had some very specific requirements: 1. Simple enough to use for a beginner 2. Powerful enough to do what I need 3. Scalable solution that can keep up with changing needs as my knowledge grows 4. Entry level price point that didn't put it out of reach for smaller operations shines on all counts even had some extras that I wasn't expecting to find. Most notably built in telephony. I love that there is an option to rent a phone number from within the interface which allows for multiple extensions assigned to multiple users. What really impressed me though was the ability to have the phone system automatically direct calls from specific customers to the reps they have already been assigned to. I've only just started using the software so I haven't dug really deep into what it can do yet but so far so good. Of course there is a free version which allows access for up to 12 users so by the time I decide to upgrade to a paid subscription I will have no doubt whatsoever whether or not I'm willing to invest any money. Great job guys. Keep up the good work! Pros Built in smart telephony. Cons Nothing comes to mind Review Source CQ Cynde Q. Senior Director Education Management Used the software for: 6-12 months ### "Service is only suitable for light tasks" April 27, 2019 4.0 Pros I have a lot of things to do, and in order not to forget anything, I use and a few more programs. Many people do not like this service, since most of the functions are implemented in it somehow. However, I only need software for time management - here I make to-do lists. Deadlines and notifications are attached. Cons I tried a couple of times to use advanced tools - and there are a lot of them here - they really work strangely. The interface and the view of the service are not the most exemplary - sometimes it seems to me that our students could do better. Review Source IO Ifeoluwapo O. Accountant Accounting Used the software for: I used a free trial ### "Task Management with Bitrix24" May 25, 2023 4.0 Pros I like because it offers comprehensive management of task, establish deadlines, and monitor the progress of task Cons The interface is a bit overwhelming especially for people who does not have experience with the interface. Review Source Eudys Rafael M. Sales clerk Entertainment Used the software for: I used a free trial ### "Driving the efficiency and growth of my business." October 7, 2023 5.0 I like it has been a comprehensive and very reliable tool that has greatly contributed to the growth and success of my business. Pros I really like the ability to schedule meetings and conferences and collaborate with my colleagues in real time has significantly improved our communication and productivity. Cons The truth is that it took me a little time to become familiar with all the functionalities and to be able to make the most of them. Review Source RC Ridhima C. Project Manager Architecture & Planning Used the software for: Less than 6 months ### "Does a good job without making you break the bank " August 26, 2021 5.0 Pros The free version does a really good job and helping you get an idea whether can be useful for you or not . The interface is beautiful and easy to work with . The program is really sensitive to calendar changes and is a good way to manage your schedule . Cons The desktop client is a lot poorer in features as opposed to accessing online . Overall it is hard to add email templates and also export files directly to be emailed . Review Source VR Verified Reviewer Software developer Information Services Used the software for: Less than 6 months ### "Integral to Collaboration" November 10, 2022 4.0 Pros is one of the best CRM / Project Management tools in my opinion, with simple and elegant User Interface. The simple design makes everyone on the team, regardless of their technical skills, to contribute and do their parts easily. I can’t think of any modern team that doesn’t like Bitrix24’s nice designs. Cons As far as I know, the price for is understandingly higher than other CRM software (eg ZOHO). To make it more affordable for smaller companies, hopefully the price can go down a bit. Review Source Response from Bitrix November 24, 2022 Actually, Zoho is a lot more expensive, since Zoho charges $20-$65 per each CRM user. Compare that to flat $99 pricing that Bitrix24 offers. This gives you up to 50 CRM users, which is $2 per user. You can easily save 90% by switching from Zoho to Bitrix24. goT garin osvaldo T. Especialista Mechanical or Industrial Engineering Used the software for: I used a free trial ### "Aliado en tus tareas" November 14, 2022 3.0 Muy recomendable,para el trabajo diario. Pros Practicidad de herramientas intuitivas y cumplen lo que prometen Cons Los tiempos de evaluacion no son adecuados. Review Source BP Brandon P. Owner Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "STAY AWAY FOR YOU BUSINESS'S SAKE!" September 12, 2018 1.0 Worst company ever, you need something, the solution is MORE MONEY! Pros NOTHING, because what they say is free, ends up not being so. Cons You might put in a year worth of work just to lose your phone and not EVER be able to get your work out! GONE, POOOOOFFFFFF Review Source VR Verified Reviewer Docente adjunto Computer Software Used the software for: I used a free trial ### "I like this CRM: It has been a good experience" April 29, 2019 5.0 Pros This CRM offers many things, but the main features for me in this type of software: communications (chats, messaging, e-mail) and projects (task management) in the same environment and related to each other, make it almost perfect. I found it easy to use and it allows to maintain a fluid and constant communication both with the team and with potential customers. It should be noted that I have been a user of the free version Cons For the user unfamiliar with this type of platform, it can be a bit confusing to navigate between tasks and projects. Review Source VR Verified Reviewer Used the software for: Less than 6 months ### "A great application for doing business!" December 14, 2018 5.0 Pros I love this application because I have everything in one place: lead management, task management, employee management, contact with clients on a regular basis, reminders, the ability to configure custom functions specially tailored to my needs etc. In addition, a lot of other functionalities that I have not even had before to test, but I know that I will definitely use them in the future! Cons I do not see any special disadvantages of this application. Maybe the only thing is that if I have two accounts, I can not use them at the same time. Review Source Miguel G. QA Tester Telecommunications Used the software for: I used a free trial ### "Herramienta completa" January 22, 2023 5.0 Pros Gratuita, rapida, facil, eficaz y muy util Cons No he visto nada que me disgustara ya que no utilice todas las opciones Review Source CM Chris M. Creative Director/President Design Used the software for: 2+ years ### "Solid CRM for the Cost" July 15, 2021 4.0 I was looking for an easy, affordable CRM to manage my sales leads and funnel. fit the bill nicely. The free version was a great start, did all I needed and more (handling email was a bonus for me). Pros was pretty easy to understand and get set up. Having CRM contacts and info in the cloud is a great way to go. The Free version is feature rich. Cons It's a little quirky but once you get used to it it works well. They could add more flexibility to the contact info it allows you to store. Reason for choosing Bitrix24 Cost Review Source HC Hakan C. News Editor Broadcast Media Used the software for: 6-12 months ### "Multi-Fuctional" October 9, 2022 5.0 Pros The multi-functionality of the calibration tools makes it easier to use. It is a user-friendly and easy application. Cons The lack of encryption feature is a major drawback. This kind of ambitious software should have this feature. Review Source Chris B. Information Technology and Services Used the software for: Less than 6 months ### "Bitrix24 - great for a small business" September 20, 2015 5.0 My small business is expanding, and we needed a better way to work and collaborate with our business partners. was recommended, and it is a great solution. As we are small, all the high quality features are available at no cost. Pros Collaboration, project planning, and setting schedules are the things most important to us. makes it simple to get everyone on the same page! Cons There are many options for connecting and linking other email accounts and domains. I would be helpful to have some recommended configurations on the best practices for various situations as a guide. Review Source DD Debbie D. Communication Coordinator Philanthropy Used the software for: Less than 6 months ### "After using much more expensive database/communication systems, I am thoroughly impressed with the Bitrix24 ease to set up, query, communicate, and SO MUCH MORE! " May 8, 2017 4.0 This is a MAJOR solution for our faith based NPO. We are just getting set up and started in the digital database world, communicating with leaders all living 3 hours apart on separate campuses and setting up professional looking mass emails to internal and external key stakeholders. LOVE that I can manage all of this from any computer anywhere in the world! Pros Ease in importing contacts, customizable database fields, social links, the mobile app, and much more all in the FREE version. Cons Not all the videos fully answer my questions, however, I went to the email support and got GREAT answers and in 2 days time at the longest. I would like a list of people using who live nearby me or to know about meet ups with other users. There is a map that showed me nearby users - but I can't contact them. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.