# Page 31 | Bitrix24 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 31 - Is Bitrix24 the right Project Management solution for you? Explore 989 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/113540/Bitrix24/reviews --- Bitrix24 4.2 (989) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 24th, 2026 # Page 31 - Reviews of Bitrix24 ## Showing most helpful reviews Showing 751-775 of 989 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CC Cesar C. Gerente Information Technology and Services Used the software for: I used a free trial ### "Producto muy completo" May 4, 2020 5.0 Un producto CRM absolutamente completo y moderno, a un costo bastante accesible a mi parecer. Pros Es un software extremadamente completo, con él no es necesario obtener más ningún otro producto para contabilidad y facturas. Así como ningún otro programa para correos corporativos ni de marketing. Este software tiene integración completa con todos los módulos necesarios para llevar al máximo la optimización de cualquier compañía. Es excelente. Cons Así como es tan completo este programa, me parece que es mucho mas necesario para empresas medianas a grandes. Review Source VR Verified Reviewer Co-Founder, CEO Information Technology and Services Used the software for: I used a free trial ### "I would call it combo-intranet" March 20, 2019 4.0 Pros It had a lot of features. They put a lot of apps into one package and it worked quite well. Cons CRM was most important for us and it was too limited Review Source VR Verified Reviewer Communications Planner Marketing and Advertising Used the software for: Less than 6 months ### "Efficient CRM Management" October 11, 2020 5.0 Overall, I love how Bitrix helped us with CRM. Very feature-rich! Pros Bitrix24 is a collaboration tool with a focus on CRM and communication. I like that with the free account you can easily create leads, assign tasks and sort information. It even has an HR management system. The free account is great for small teams of 12. Cons It can be a lot to digest at first because it is a feature-rich app. The premium price is also steep for small businesses. However, the free account is good enough for smaller teams. Review Source Rahel W. Owner Marketing and Advertising Used the software for: I used a free trial ### "It was a bit underwhelming, to be honest..." August 1, 2019 3.0 Pros The ability to share folders and secure files were very welcomed. Also, the fact that it is free is quite helpful. Cons It was a bit underwhelming, to be honest. I expected more. The software wasn't user-friendly in my opinion. I found it a bit complicated to use overall which forced me to consider other software for my needs. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Bitrix24 I didn't Review Source AM Anna M. Marketer Marketing and Advertising Used the software for: 6-12 months ### "CRM efficiente per operazioni complesse e strutturate" October 19, 2023 4.0 Pros La capacità di agglomerare informazioni da utilizzate per attività di remarketing ed fondamentale Cons Essendo una piattaforma molto strutturata ci vuole un bel po’ per familiarizzare Review Source MM Milena M. CEO Marketing and Advertising Used the software for: 1-2 years ### "Great tool for small business" January 13, 2022 4.0 Great experience Pros We chose this product for a small consulting customer of ours. They had no CRM and Bitrix24 made a huge change for their customer success team Cons The product and features are good enough for what we needed Review Source VR Verified Reviewer COO Marketing and Advertising Used the software for: I used a free trial ### "it\`s a convenient corporate portal" April 13, 2019 3.0 I recently use the system Bitrix24. At first it seemed like something incomprehensible. It turns out everything can be sorted out. After studying the instructions, it turned out not so difficult. I have to download the necessary documents and important contacts. For me personally, a user-friendly interface. Pros corporate portal, there is almost any functionality for the organization of the company Cons expensive there are free paid upgrade required Raw project Inadequate technical support Accumulation of fraudsters who sell pictures on the Internet for the price of sites No response to claims Review Source Tito M. CEO & Founder Internet Used the software for: Less than 6 months ### "Um excelente Gestor para Relação com Cliente e de Projetos" September 10, 2022 4.0 Pros Olha, eu realmente encontrei no Bitrix uma ferramenta primorosa, com diversas possibilidades de integrações e centralização de áreas importantes como a comunicação com os clientes. Além disso tem um preço bem atrativo para quantidade de recursos oferecidos. Cons Não gostei muito da área de cadastramento dos projetos e atribuições de tarefa, pois enquanto usuário ativo, acho que poderia ter campos mais minuciosos para estes registros. Review Source AM Alisa M. Support manager Used the software for: 6-12 months ### "Awfully slow service" February 24, 2018 3.0 Pros I fully agree with the negative evaluation of this system. No support. Constant malfunctions, servers are constantly hanging, just worn out completely. How can you keep such incompetent specialists? Cons The support has not solved any of my problems yet. Up to all it is necessary to reach most. Servers constantly hang or, in general, are inaccessible. Review Source Cristian L. CEO Sports Used the software for: 1-2 years ### "null" May 31, 2016 5.0 Review Source Dhiraj D. Co Founder & CEO Events Services Used the software for: 1-2 years ### "null" December 11, 2015 5.0 Review Source Ronaldo R. Used the software for: 1-2 years ### "null" April 29, 2016 5.0 Review Source Roy B. Used the software for: 1-2 years ### "null" April 23, 2017 5.0 Review Source VR Verified Reviewer Parttime SaaS/B2B Content Writer Food & Beverages Used the software for: Less than 6 months ### "Organized business" November 20, 2019 4.0 Bitrix24 allows me and my teammates to organize our daily tasks for the business. This way, we can plan well for our success. Pros I am using Bitrix24 to keep track of tasks related to a food delivery business. It is nice to organize the documents and media needed for the business and to make them easily accessible to the rest of the team. I also enjoy the chatting feature. Cons The interface is a bit too cluttered for my task. It would also be nice to make it easier to share files from my drive with my teammates. Review Source VR Verified Reviewer software enginner Computer Software Used the software for: Less than 6 months ### "Task management and Project management software" August 1, 2019 5.0 actually i put my business contacts and the project task in this software . not bad actually, simple software and can integrate plugings Pros it was a amazing task management and information management software. we can save over business contacts and other related details in this software. easily can assign the the task and can put mark also on it. simple and has a free trail also Cons the user interface is litte bit complex and also the user management also little bit complex Review Source VR Verified Reviewer Social Media Marketing Specialist Marketing and Advertising Used the software for: I used a free trial ### "Experience with Bitrix24" March 1, 2023 5.0 Pros Bitrix24 CRM offers many functions such as marketing automation, lead and contact management, sales pipeline management, and more.Bitrix24 CRM users can modify it to meet their preferences and their business needs. This includes the ability to create unique fields, workflows, and reports. Also, Bitrix24 CRM allows team members to communicate and collaborate in real-time. Cons Some users have reported that the platform can be difficult to learn, especially those who are not tech-savvy.While the free plan is a tempting choice for small businesses, the free plan has limitations, including a limited number of custom fields and workflows. Review Source DM Dmitry M. COO Internet Used the software for: 6-12 months ### "We use free version of CRM with limited features" January 10, 2018 4.0 Pros It is nice interface and it give us ability to run our sales processes without a single charge. It can show you sales pipeline and you can any information about your client. Most of the pages are very flexibe as you can configure what to show. Cons It is limited by features in free version, some of them - like for example check of duplicates makes our live much harder. Some time it gets tricky achieving what you need but generally it give good abilities being free solution Review Source NM Nigel M. Partner Telecommunications Used the software for: I used a free trial ### "No longer a free CRM with integrated telephony" October 13, 2020 2.0 Stressful. Pros It's good to play about with, many features. Cons Once you try to make some calls and track your activity, you find that you can no longer call direct from the telephony app: you need either to rent a random number from Bitrix or to integrate a cloud based PBX. Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Cost saving Review Source DfLS Dayane ferreira Loner S. Vendedora e marketing Marketing and Advertising Used the software for: Less than 6 months ### "Otimo gerenciador de vendas" March 19, 2023 4.0 Pros plataforma gratuita que ajuda a gerenciar sua equipe e executar suas vendas! Cons Tive um pouco de dificuldade para entender alguns meios de trabalhar com ele , mas depois que pega a experiência fica fácil Review Source MR Milana R. Team lead Used the software for: 2+ years ### "This CRM helps to work with clients" February 17, 2018 5.0 Pros In the process of expanding our office, it turned out that some applications and appeals of customers and potential customers are lost, others are ignored. To solve these problems we were helped by modern CRM Bitrix24. Now all applications and other actions of clients and employees are clearly fixed and you can follow how the work is progressing. Review Source NJ Naomi J. Network administrator Used the software for: 2+ years ### "A good tool for entrepreneurs" February 26, 2018 4.0 Pros The platform has everything necessary for comfortable work, there is a free application for mobile devices, which functions perfectly. The interface looks nice and is easy to use. Cons There is no possibility to integrate with other tools. The support service is not working well, so you can remain without access to services for a long period of time. Review Source MS Marko S. PM Information Technology and Services Used the software for: 6-12 months ### "Great tool for PM" December 11, 2018 5.0 Pros Agile Project management in a cloud. What more to ask. Cons SO many options and integrations... Sometimes less is more. Review Source NS Norbert S. System Engineer Used the software for: 2+ years ### "Platform with weak technical support" March 11, 2018 4.0 Pros CMS Bitrix24 has almost all the necessary functions. A distinctive feature is that this software is universal and can replace most of the other software solutions. Cons New users need to undergo a rather laborious learning process. Technical support provides minimal assistance, constantly responding with the same type of phrase to any question. Review Source Sadiq A. Programmer Higher Education Used the software for: I used a free trial ### "Bitrix24 Starter Experience" November 26, 2018 4.0 Bitrix24 has quit great good potentials. And can lead the paid competitors in the market. Pros With the free trial you can really make full use of the software for your small business, which will help you to get more result. Communications tools, on the other hand, are completely free for unlimited users. Similarly sales management, tasks and other functions are really excellent. Cons It can be complex to manage, the paid services is expensive. Review Source AT APOSTOLOS T. SALES CONSULTANT Information Technology and Services Used the software for: 6-12 months ### "THE BEST CRM PLATFMORM" August 28, 2019 5.0 Pros Ease of use, amazing user experience and short learning curve Cons Kind of hard to connect the telephony settings Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.