# Page 2 | Bitrix24 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Bitrix24 the right CRM solution for you? Explore 983 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/113540/Bitrix24/reviews --- Bitrix24 4.2 (983) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Bitrix24 ## Showing most helpful reviews Showing 26-50 of 983 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jair H. Pastor consejero Administrador de CRM Higher Education Used the software for: I used a free trial ### "“Bitrix24: Gestión integral y eficiente para equipos”" March 16, 2026 5.0 Mi experiencia con Bitrix24 ha sido muy positiva. La plataforma ofrece una gestión integral del trabajo, combinando CRM, tareas, chat y procesos de negocio en un solo lugar. Me ha permitido organizar mejor al equipo, \*\* Pros Me ha gustado especialmente la integración completa de todas las herramientas de gestión: CRM, tareas, chat y procesos de negocio en una sola plataforma. Esto permite ahorrar tiempo, organizar mejor el trabajo del equipo y hacer seguimiento de clientes y proyectos de manera eficiente. Además, las notificaciones y recordatorios automáticos facilitan no olvidar tareas importantes y mantener un flujo constante de comunicación entre los miembros del equipo. Cons Lo que menos me ha gustado es que algunas funciones pueden resultar complicadas al principio, especialmente para usuarios nuevos. La interfaz puede ser un poco confusa si no se tiene experiencia previa con plataformas de gestión integradas. También, algunas opciones avanzadas requieren plan de pago para poder utilizarlas plenamente, lo que limita el acceso a ciertas herramientas PRO. Review Source Marta Adriana M. Gestora Management Consulting Used the software for: I used a free trial ### "Bitrix24: Eficiência e Inteligência em Uma Solução Completa" August 8, 2025 5.0 Minha experiência geral com o Bitrix24 tem sido extremamente positiva. Encontrei uma plataforma completa, que integra todas as ferramentas que meu escritório utiliza, de forma intuitiva e eficiente. A inteligência artificial impressiona pela capacidade de resolver problemas e oferecer respostas rápidas. Até agora, tudo tem superado minhas expectativas. Pros O que mais gostei no Bitrix24 foi encontrar uma solução completa que reúne, em um só lugar, todas as ferramentas que meu escritório precisa. Além de ser intuitivo, a inteligência artificial tem uma capacidade impressionante de resolver problemas e oferecer respostas precisas. Cons Até o momento, não encontrei nada no Bitrix24 que não correspondesse às minhas expectativas. Tudo tem funcionado conforme o prometido, sem surpresas negativas. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/)[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[Notion](https://www.capterra.com/p/186596/Notion/) Reason for choosing Bitrix24 Porque concentra todas as principais tarefas do dia-a-dia do meu escritório numa mesma solução. Switched from [Trello](https://www.capterra.com/p/211559/Trello/)[Notion](https://www.capterra.com/p/186596/Notion/) Porque não respondiam a todas minhas necessidades Review Source AU Adrian U. CEO Computer Software Used the software for: 2+ years ### "A Powerful All-in-One Tool with a Steep Learning Curve" September 19, 2025 3.0 It’s a comprehensive solution best suited for businesses that want everything in one place and are willing to invest time in learning and configuring it. Once set up, it can be extremely efficient, but the initial experience may feel heavy and sometimes frustrating. Pros offers an all-in-one platform where you can manage sales, marketing, projects and internal communication in one place, eliminating the need for many separate tools Cons It's a complex platform, with many functionalities that can seem overwhelming, and the sometimes cumbersome interface and lack of fine-grained customization can slow down work instead of simplifying it. Review Source Response from Bitrix September 24, 2025 Hi Adrian! Thank you for choosing Bitrix24 and for taking the time to provide us with your feedback. VR Verified Reviewer Software developer Information Technology and Services Used the software for: Less than 6 months ### "A Solid All-in-One Tool With Room to Improve" August 28, 2025 4.0 My overall experience with Bitrix24 has been very positive. It’s helped me organize projects, streamline communication, and manage clients more effectively. While it’s not perfect, the value it provides as an all-in-one solution is hard to beat. Pros What I like most about Bitrix24 is that it combines so many tools into one platform task management, chat, CRM, and file sharing. It keeps my team aligned without having to switch between different apps. The workflow automation also saves a lot of time. Cons The interface can feel cluttered at times, and there’s definitely a learning curve in the beginning. The mobile app also isn’t as smooth as the desktop version, which makes working on the go a bit tricky. Review Source VR Verified Reviewer dIRECCIÓ GENERAL Broadcast Media Used the software for: 1-2 years ### "MI EXPERIENCIA IMPLEMENTANDO BITRIX, EN NEGOCIO" July 11, 2025 4.0 EXCELENTE, DESDE EL PRIMER MOMENTO, HACE UNOS AÑOS, SIEMPRE MUY AMABLES SERVICIO REMOTO DE SOPORTE, PARA AYUDARTE Y AHORA CON LA IMPLEMENTACIÓN DE IA, BUENO SIN PALABRAS, ES COMO TENER UN EQUIPO DE TRABAJO, QUE HAGA TODO A LAPAR! Pros Realmente usar Bitrix me simplifica el trabajo diario, están todas las herramientas, tanto de gestion, como seguimiento, ventas y marketing, entre muchas más, que ayudan a la ejecución de cada labor, con mayor eficiencia, es versátil e intuitivo, me encanta, aparte en el formato GRATUITO, lo cual da chance de probarlo y ver su funcionamiento, EXCELENTE PRODUCTO Cons NINGUNA, si buscas una herramienta de productividad, para dar impulso, sea personal o en equipo, es la indicada, LA RECOMIENDO TOTALMENTE! Switched from [Impulse](https://www.capterra.com/p/10030136/Impulse/) ME GUSTO Y ME RESULTO MAS APTO PARA MI ACTIVIDAD Review Source Response from Bitrix July 23, 2025 Thank you for sharing your valuable insights and experiences with Bitrix24. We're delighted to hear that the simplicity and unified platform design of Bitrix24 have met your expectations, making it easier for you to manage various aspects of your business in one place. AL Angou L. HR Manager Non-Profit Organization Management Used the software for: 2+ years ### "Bitrix24v is a Must Have Tool" March 19, 2026 5.0 My overall experience with Bitrix24 has been awesome. It has seamless features that scheduling easy and efficient. It ease of use is also a plus for us. I highly recommend this tool. Pros I like that Bitrix24 has an intuitive interface that allows users to customize with ease to match their desired features. It also very user friendly so new users do not struggle to navigate. Bitrix24 customer service team is highly responsive which is very influential especially during deployment as well when we issue any queries. Cons I do not have any dislikes on this Bitrix24. It has been an exceptionally great tool for us, it has been awesome. Review Source Response from Bitrix March 25, 2026 Thank you for choosing Bitrix24 and for taking the time to provide us with your feedback, Angou! We look forward to continuing to support your firm's growth and success. SK Sven K. System IT und Marketing Renewables & Environment Used the software for: 6-12 months ### "System IT und Marketing" June 4, 2025 4.0 We have now been working with Bitrix24 in a trial phase for about six months, currently with around 12 people. The system has since fulfilled its purpose and supports us well alongside our existing system. However, we have to do without some functions, which is not ideal. In the meantime, we have engaged a Gold partner who supports us from time to time. Unfortunately, his help is still limited on some topics. Although we are still in the trial phase, it looks like we will switch to Bitrix24 despite the limitations. The final decision is planned for the end of the year, and then we plan a complete transition. Pros We have actually looked at many solutions, but Bitrix24 is unique in terms of price-performance ratio. Up to 100 licenses are already included in the Professional version. Cons The support from the AI bot has actually been very poor and unhelpful so far. Unfortunately, the same can be said about the real support: up to now, not a single request regarding the functionality has been adjusted or resolved. Alternatives considered [HERO Software](https://www.capterra.com/p/238470/Hero-Software/) Reason for choosing Bitrix24 The switch has not been finalized yet, as we are still in the testing phase. However, it is very likely that we will make the change if the current trend continues. The price-performance ratio also plays a crucial role in this decision. Switched from [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) The main reason for the switch is indeed the price-performance ratio. Review Source Response from Bitrix June 6, 2025 Hi Sven! Thank you for sharing your positive experiences and constructive feedback on Bitrix24. We're here to support your continued success and are keen to make your experience even better. RC Remy C. Director Marketing and Advertising Used the software for: 2+ years ### "Bitrix24 is a All-in-One CRM platform that delivers" June 3, 2025 5.0 It has been good - the pros outweigh the cons. Bitrix24 works for: - Lead Management - Marketing - Call Center - HR & Employee Communications - Sales Management - Automations - Project Management - Website & Online Store Builder It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank. If your business is 10+ employees, then Bitrix24 can offer massive subscription cost savings as the Professional subscription offers up to 100 User licenses. Pros An All-In-One CRM that has loads of customisation that it is close to bespoke, but with the bonus that features are continuously being improved and developed within your subscription costs. It can be good straight out the box, but most customers will want to work with a Bitirx24 Partner so that it can be configured to integrate with your operations and enable massive efficiencies early into the adoption of Bitrix24. This will benefit your business in the long-term as you will look to utilise the 35+ functions - saving loads on additional subscriptions for Video Calling, E-Signatures, Cloud Storage, just to highlight a few. Cons Daylight Saving seems to be an issue making appointments past the date the clocks change in UK, but a fix is being developed for this. Alternatives considered [Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Reason for choosing Bitrix24 Value for money and functionality initially. The continuous development and integration of CoPilot has been a masterstroke from the Bitrix24 team. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Starter CRM from HubSpot was decent, but Professional was such a massive leap in cost that it was unaffordable to scale up. Bitrix24 allowed much more scalability and included functionality that I required Review Source Response from Bitrix June 4, 2025 Thank you for such a creative and detailed review of Bitrix24, Remy! We're delighted to hear that you find our platform to be a versatile and valuable tool for your business. If you have any further feedback, suggestions, or need assistance with any aspect of Bitrix24, please don't hesitate to reach out. rK raj K. Managing director Consumer Goods Used the software for: 1-2 years ### "A powerful all-in-one platform, but needs better support for India" August 28, 2025 5.0 Bitrix24 is a very powerful platform with a wide range of features, but in India a few improvements would make it even better. The inventory management option is highly welcomed here, as many businesses are actively looking for reliable inventory solutions. It would also be very useful if Bitrix24 could support UPI payment automation (PhonePe, Google Pay, Paytm, etc.) since UPI is the most common payment method in India. In addition, WhatsApp integration without depending on third-party apps would be a great advantage, especially with support for Indian payment platforms. Pros I really like the clean UI design and the wide range of options Bitrix24 provides to manage different business processes. It is also value for money, with good customer support (though sometimes a little slow). Bitrix24 offers amazing customization options and has strong documentation, which makes it easier to use. The calendar feature is also excellent, and I enjoy how well it syncs with my Apple and Gmail calendars. One improvement that would be very helpful is if the number-to-words converter for currency could work directly inside Bitrix, as this would save a lot of time in invoice, quotation and other documents. Cons Some features are not fully localized for India. For example, UPI payment automation and native WhatsApp integration are missing, and these are very important for businesses here. Inventory is good, but it can be further improved for the Indian market. Review Source Response from Bitrix September 10, 2025 Thank you for your comprehensive review of Bitrix24, Raj! Our goal is to provide a versatile platform that supports a variety of work processes and team dynamics, and it sounds like Bitrix24 is aligning well with your needs. José Heriberto A. CEO Management Consulting Used the software for: 1-2 years ### "Bitrix24, el mejor CRM" July 7, 2025 5.0 Me encanta todo. Considero que nos ayuda demasiado que sea fácil de utilizar y me ha ayudadona cerrar negocios y mantener seguimiento con mis leads. Pros La interfaz es hermosa. NO es un excel digitalizado, es realmente una plataforma buena, bonita y barata. Cons Necesitas cierto conocimiento importante de desarrollo para implmentar todas las apps. No es tan complicado pero a lo mejor seríoa. muho más sencillo. Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Precio y facilidad de uso. La relación precio funcionalidad es muy buena. Review Source Response from Bitrix July 9, 2025 Hola José Heriberto! Thank you for sharing your valuable insights and experiences with Bitrix24. We're delighted to hear that the simplicity and unified platform design of Bitrix24 have met your expectations, making it easier for you to manage various aspects of your business in one place. Jos B. CEO Real Estate Used the software for: 2+ years ### "Free account publiceren niet mogelijk 😥" July 26, 2025 1.0 In het verleden heb ik diverse free accounts gehad op Bitrix24 die mij uitstekend bevielen. Deze move om niet meer te kunnen publiceren voor free account s is een grote teleurstelling en een smet ophet blazoen van Bitrix24 Pros Naar eigen inzicht je eigen website met professionele tools free kunnen bouwen en ook free publiceren. Cons Bitrix24 misleid de consument door te adverteren met een volledig free account. Vervolgens blijkt nadat je een account hebt aangemaakt dat je je website helemaal niet kunt publiceren. Review Source Response from Bitrix August 8, 2025 Thank you for sharing your feedback on Bitrix24. Please contact us at claims@bitrix24.com. We will clarify the details with you and try to sort everything out. SS Shenella S. Customer relations Real Estate Used the software for: 6-12 months ### "Bitrix4 for CRM!" January 24, 2026 5.0 The software took some getting used to as it is a little complicated to learn at first. However, once the initial hurdle is crossed it is a very helpful software because it integrates CRM and communication so there is no need to keep switching between apps to keep track of tasks and workflows. Pros Centralized point for all CRM and communication workflows. Keeps it all on one place at a good price ! Extensive options available for customization which helps make the software really a part of the business! Offers great tools for take management. Cons Initial set up takes time as it is not an easy software to use at first. Customer support is not that great and it can take days to solve issues within the software. Review Source Response from Bitrix February 2, 2026 Hi Shenella! Thank you for sharing your positive experiences and constructive feedback on Bitrix24. We're here to support your continued success with Bitrix24 and are keen to make your experience even better. RF René F. Director Sales Information Technology and Services Used the software for: 1-2 years ### "War mal gut, zwischenzeitlich nur Probleme" March 12, 2025 3.0 Mitlerweilen zu umfangreiche, Prio liegt bei Aufgaben und Projektmanagement. Zu viele Fehler, die der Support nicht lösen kann. Pros Flexible Handhabung, Preis/Leistungsverhältnis verspricht viel. Der online-Support reagiert sehr schnell. Cons Die CRM-Funktionalitäten sind abgrotten schlecht. Mit Einbindung der Email-Konten unzählige, Dupletten und neue Leads, die sich laut Support nicht abstellen lassen. Keine Weiterentwickung im Bereich Segmente für Kampagnen im Marketing. Keine übergreifende Filterung von Unternehmen dann Kontakte. Bitrix ist im Bereich Marketing und Vertriebs-CRM sehr schlecht aufgestellt und fehlerbehaftet. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Bitrix24 Preis war damals zu hoch, Review Source Response from Bitrix March 14, 2025 Hi René! Thank you for taking the time to share your feedback and experiences with Bitrix24. Your insights are crucial to us as we strive to make Bitrix24 the best it can be for our users. Rashmi A. Graphic Designer Education Management Used the software for: Less than 6 months ### "Bitrix24 best features" March 20, 2025 4.0 I like to use Betrix24 to get data of employees. I don't need to save everyone's contacts it just syncs the contacts. All the informations is at one place make it useful. Pros Management of employees is good. Profiles are well devided into only needed information. Cons Sometimes when internet is slow, it doesn't apply previous actions to it. Switched from [Zoho People](https://www.capterra.com/p/110931/Zoho-People/) Using bitrix is way more easier than using Zoho. Review Source Response from Bitrix April 22, 2025 Thank you for sharing your positive experiences and constructive feedback on Bitrix24, Rashmi! We're here to support your continued success with Bitrix24 and are keen to make your experience even better. MT Mahendra T. CEO Industrial Automation Used the software for: Less than 6 months ### "Save yourself time, energy and hard earned money. Avoid Bitrix24" April 23, 2025 1.0 Pros There is not much to like as their service is pathetic, lots of miscommunication, and no higher authority to resolve this. Cons I am writing this post as official feedback regarding the highly unprofessional and unsatisfactory experience we have had with Bitrix24 Intreface and their AllCAD Services Private Limited. Post making the full payment to implement CRM in our company on the 28th of March 2025. As these services were offered by AllCAD Services Private Limited and here we are on the 23rd of April 2025, without the CRM being fully functional. Repeated escalations to associates, superiors, and \[sensitive content hidden\] have fallen on deaf ears. Reasons for not going live till date is: 1. They have other meetings lined up with other customers, 2. We have to be available as per their calendar slots, 3. They do not book your calendar for meets, 4. Pre sales associate is doing implementation without any sound technical knowledge. 5. Expert Technical assoicate is mosltly busy with other customers. 6. Superiors are busy travelling and ignoring escalations in the whatsapp group chats. We have invested more than 30 hours of our time to ensure the process implementations is not delayed. Moreover, we are surprised that an escalation email to \[sensitive content hidden\] has been ignored completely. I just hope they are aware of their services in one of the most competitive market of CRM solutions. Salesforce Zoho Odoo HubSpot Hope you are not providing a similar service like them!!! Review Source Response from Bitrix April 29, 2025 Thank you for sharing your feedback, Mahendra. Please contact us at claims@bitrix24.com. We will clarify the details with you and try to sort everything out. Robert G. Inhaber und techn. Leiter Information Technology and Services Used the software for: 2+ years ### "eb24DIGITAL.de" April 9, 2025 4.0 Bestes CRM, was wir in den letzten 15 Jahren kennengelernt haben! Pros Das ich es selber für mich und meine Kunden einstellen und anpassen kann! Cons Das man sich alles selber aneignen muss. Review Source Response from Bitrix April 16, 2025 Thank you for sharing your positive experiences and constructive feedback on Bitrix24, Robert! We're here to support your continued success with Bitrix24 and are keen to make your experience even better. Zaina K. Brokerage Operations Specialist Real Estate Used the software for: I used a free trial ### "Good for a small business that does not use a ton of app integration" January 2, 2026 3.0 The app was helpful but still a bit dated and clunky to use. We did not ultimately end up using this program and subscribing due to some technical errors with the program. It needs more work on their integration being seamless for the users. Pros Task automation makes daily work flow easier and in return saves my time to do more meaningful tasks with my time. You can integrate many other apps as well to make this even more efficient for your business, however some of them do not work or are out of date. Cons The app sometimes crashes and forces a log out which can interrupt work flow. I have yet to contact customer support to have this resolved. Support can be limited with the app and they often guide you to their FAQ or support pages rather than having tailored support. Review Source Response from Bitrix January 21, 2026 Hi Zaina. Thank you for taking the time to share your feedback and experiences with Bitrix24. Your insights are crucial to us as we strive to make Bitrix24 the best it can be for our users. RC Remo C. Ingeniere Restaurants Used the software for: 1-2 years ### "CRM eccezionale per gestire completamente i clienti, con tante risorse e opzioni disponibili." November 8, 2025 5.0 Ottimo software per la gestione CRM con tante funzionalità e risorse molto intuitiva e facile da usare. Pros Facilità di uso, tutto in un unica piattaforma per quanto riguarda la organizzazione dei clienti. Ottimo CRM con tante opzioni. Cons Non ho riscontrato qualcosa che non mi abbia piaciuto. In linea generale tutte le sue parti sono disegnate e progettate molto bene per chi l'ho usa. Review Source Response from Bitrix November 12, 2025 Thank you so much for taking the time to share your feedback on Bitrix24, Remo! Nonjabulo S. Marketing Officer Education Management Used the software for: 1-2 years ### "Bitrix24 Review" December 14, 2024 5.0 My overall experience with Bitrix24 has been good, but a bit tricky at first. It’s great for managing tasks, team communication, and projects all in one place, which helps keep everything organized. However, the setup can be a little confusing, and it took me some time to get used to all the features. Pros You can manage tasks, chat with your team, and even handle customer relationships all in one place. It’s super convenient and keeps everything organized without needing a bunch of different apps. Cons What I liked least about Bitrix24 is that it can feel a bit overwhelming at first because there are so many features. The interface isn’t always the easiest to use, and it can take some time to figure everything out. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) I switched from Zoho CRM to Bitrix24 because I needed an all-in-one solution that combined CRM features with project management, team collaboration, and task tracking in one platform. While Zoho CRM was great for managing customer relationships, I found Bitrix24 offered a more complete set of tools that helped me manage both my sales processes and my team’s work in one place. Bitrix24’s integration of communication tools, file sharing, and task management made it easier to stay organized and collaborate with my team without needing multiple different apps. Review Source Response from Bitrix January 21, 2025 Thank you for sharing your valuable insights and experiences with Bitrix24. We're delighted to hear that the unified platform design of Bitrix24 have met your expectations, making it easier for you to manage various aspects of your business in one place. Kerly M. Ing. Diseño Gráfico Graphic Design Used the software for: Less than 6 months ### "los beneficios de Bitrix24" August 15, 2025 5.0 Al principio no tenia intenciones de utilizarlo porque sentía que nunca iba a dominar el manejo correcto de la plataforma y aprovechar todos sus beneficios pero le di una oportunidad y con el tiempo me he ido adaptando poco a poco y estoy muy contenta con los resultados que he obtenido hasta el momento Pros Es una herramienta muy completa de gestión de negocio para tener una organización eficaz, me gusta al conexión que tiene a las plataformas sociales mas usadas como whatsapp, zoom u otras redes sociales conocidas, es posible realizar una edición de proyectos en linea sin necesidad de hacer una descarga a parte de otros increíbles beneficios que ofrece la plataforma para una óptima conexión con los clientes y la mejor prestación de servicio posible Cons El inicio fue bastante abrumador la interfaz de usuario con tantas opciones a la vista entender el manejo es bastante tedioso tiene muchas funciones y es muy completo por lo que el inicio no se puede negar la incomodidad al momento de empezar a usarlo Review Source Response from Bitrix August 20, 2025 Thank you so much for taking the time to share your detailed feedback on Bitrix24, Kerly! We're thrilled to hear that you've found our platform to be a powerful ally in fostering collaboration and boosting productivity. ZAM Zaira Alejandra M. Asistente Human Resources Used the software for: Less than 6 months ### "Ideal si trabajas en equipo... o si estás solo y quieres orden" April 10, 2025 5.0 Mi experiencia con Bitrix24 ha sido una mezcla. Por un lado, me ayudó mucho a centralizar todo lo que antes tenía repartido en varias herramientas: tareas, chats, documentos, etc. Eso me hizo trabajar más ordenado y ahorrar tiempo. Pero por otro lado, la curva de aprendizaje fue un poco pesada, y algunas funciones clave todavía se sienten limitadas o mal desarrolladas. Aun así, si no necesitas algo súper avanzado y quieres tener una solución todo-en-uno, puede ser una buena opción. Pros Lo que más me ha gustado de Bitrix24 es que todo está en un solo lugar. Antes usaba una app para tareas, otra para hablar con el equipo, otra para guardar archivos... y era un caos. Con Bitrix24 tengo el chat, los proyectos, los documentos y hasta el calendario todo junto. También me gustó que se puede usar desde el navegador sin instalar nada raro, y que tiene muchas funciones aunque uses la versión gratuita Cons Siento que todavía le faltan cosas importantes. Por ejemplo, no tiene etiquetas para organizar tareas y eso hace que todo se vuelva un poco confuso cuando tienes muchos proyectos en marcha. La segmentación dentro del CRM también es bastante limitada, lo cual complica filtrar bien la información. A veces el sistema se traba o ciertas funciones no cargan bien, como si necesitaran mantenimiento más seguido. La interfaz también podría ser más intuitiva, cuesta encontrar algunas opciones y no todo está bien organizado. Además, la parte de gestión de recursos y de asignar bien el tiempo del equipo es muy básica, esperaba algo más completo en ese aspecto. Review Source Response from Bitrix April 16, 2025 Thank you for such a creative and detailed review of Bitrix24! We're delighted to hear that you find our platform to be a versatile and valuable tool for your business. If you have any further feedback, suggestions, or need assistance with any aspect of Bitrix24, please don't hesitate to reach out. ML Malachi L. Director of African Leadership Programs Non-Profit Organization Management Used the software for: 2+ years ### "We Made bitrix24 our nonprofit organization’s digital home." June 8, 2025 4.0 We have consolidated our outreach and operations under the same roof. It made it easier to communicate with donors, track volunteers and collaborate internally all vital services for an expanding nonprofit. Pros Bitrix24 is the all-in-one platform for us: CRM, Task management, Internal chat. In a small team it kept me from having to constantly switch between 4–5 different apps at any given time. I really appreciate intranet and calendar options. Cons The interface is not exactly the most intuitive. We all took a couple of weeks to adjust. But it work smooth after some experience. Review Source Response from Bitrix June 17, 2025 Thank you for sharing your valuable feedback on your daily use of Bitrix24, Malachi! It's great to hear that our platform plays a crucial role in your organization. We look forward to continuing to support your growth and success! VM Vinod M. Director of Global Operations Logistics and Supply Chain Used the software for: 2+ years ### "For our ops team, bitrix24 mixes communication and task tracking." July 2, 2025 5.0 It has served as a replacement for a hodgepodge of spreadsheets, emails and chats. Now our team works from a unified dashboard, which significantly accelerated tracking shipments and making decisions. Pros The CRM, task management and chat functionality all work seamlessly. We utilize it to manage shipments, assign tasks and maintain all vendor communications. Cons Bitrix can be daunting to beginners too many modules and functions to check before you can start your search. Review Source Response from Bitrix July 9, 2025 Thank you so much for taking the time to share your detailed feedback on Bitrix24, Vinod. We're thrilled to hear that you've found our platform to be a powerful ally in fostering collaboration and boosting productivity within your company. MN Maryanne N. Sales Specialist Broadcast Media Used the software for: 2+ years ### "Intuitive Platform For Managing Tasks & Projects " January 14, 2025 5.0 It is amazing getting everything that you need in one platform that is also easy to use and it is also cheap. Pros This is an all-in-one platform that has all the features and tools that I really need to do my business. It is amazing because it has AI-assistant which makes work more simple. Am able to have video conferences with my colleagues to communicate on sustain things at ease. This platform is always helpful to me. Cons Bitrix24 is fine by me and has no issues. Review Source Response from Bitrix January 15, 2025 Thank you for sharing your positive experiences about Bitrix24, Maryanne. We're here to support your continued success with Bitrix24 and are keen to make your experience even better. AS Aaron S. Graphic Designer Computer Software Used the software for: 6-12 months ### "i like Bitrix24 because of its collaboration" January 12, 2026 4.0 Pros Bitrix24 offers a lot of features in one platform, from project management to communication and CRM. It can be useful if you want everything in one place. Cons There are many collaboration tools available, including chat, tasks, and file sharing. It’s helpful for keeping conversations and work centralized, especially across departments. Review Source Response from Bitrix January 21, 2026 Thank you for choosing Bitrix24 and for taking the time to provide us with your feedback, Aaron! Talk to a Capterra advisor for free and get results within 15 minutes.