# Page 3 | Asset Essentials Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Asset Essentials the right Work Order solution for you? Explore 284 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/113574/AssetEssentials/reviews --- Asset Essentials 4.4 (284) [View alternatives](https://www.capterra.com/p/113574/AssetEssentials/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 27th, 2026 # Page 3 - Reviews of Asset Essentials ## Showing most helpful reviews Showing 51-75 of 284 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DC Dave C. Maintenance Manager Plastics Used the software for: 1-2 years ### "This One is Easy" June 23, 2022 5.0 Coming from a background of "manual" everything for many years, I had some reservations about the level of difficulty and effort required to switch to a CMMS system. I set a fairly aggressive goal of 90 days to make the transition from the existing manual system to AE. Thanks to the incredible software and the excellent training/support I received during the transition, it was FAR less stressful than I anticipated and we launched a full 3 weeks earlier than scheduled. Eighteen months later, we are still receiving the same great support and are continuing to expand the use of the software to drive improvement in the Maintenance Department Pros The Asset Essentials Team did an incredible job employing "ease-of-use" across all functions of the software. Each and every function is quick to learn, simple to use, and provides powerful results. Cons It would be fantastic if there were push notifications for New Requests. Alternatives considered [eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/) Reason for choosing Asset Essentials This one is easy: 1. Ease of Use. The bells and whistles do not matter (although AE has all of them), the back end analytics do not matter (although AE has amazing back end analytics), how the work orders look when they print out do not matter. A maintenance system only works if the users at all levels participate; if the software is difficult to use, you won't get the users to participate. AE's software is super simple! 2. Support. The AE team listens carefully to develop an understanding of what you want to achieve, builds a schedule and support team to help you, and provides incredible training; and this is just during the setup/startup phase. The built in help guide will answer 95% of any questions you might come up with and their chat/phone support is always prompt and professional. 3. Cost. I gave this the least amount of consideration when comparing products. AE was not the least expensive product on the market, none of the others I looked at came close to package offered. Review Source BS Brian S. Solid Waste Manager Government Relations Used the software for: 2+ years ### "OVERVIEW OF ASSETS" April 4, 2024 5.0 Overall, I like it, but like all things with time things can be tweaked here and there to better serve the customer. Pros Creating work orders with having all the fields popping up ready to be filled out. Cons Understanding the charts and breaking down of work orders according to which department you work. Reason for choosing Asset Essentials Senior management chose this system. I was not part of the decision making on which product to go with. Review Source MH Marty H. Maintenance Manager Food & Beverages Used the software for: 2+ years ### "Marty's Review" June 28, 2022 4.0 Pros It is very intuitive. The HELP menu is excellent. Tech support is outstanding. Cons 1\. I would like to see the ability to look up parts by manufacturer number when adding parts to a work order. On many occasions the technician has to back out of the work order, go to the parts screen to identify the Brightly part number and then reopen the work order to input the part used. 2. I would like the ability to have a column in the parts screen that identified actual physical location of the part. At this time you can only see the location such as Bearing Cabinet. We want to see the Shelf/Row/Bin without having to open the part screen for the part. Reason for choosing Asset Essentials Ease of use and price Review Source TM Trent M. Equipment engineer Semiconductors Used the software for: 2+ years ### "Customer service " January 4, 2024 5.0 Not sure how many times I can say this is an awesome service. We use this everyday. Pros Working with customer service is 1 of the best parts about this service. Not only using all the different parts of this software, the customer service is awesome. When you call the help line you are greeted with it seems like a smile. The help line tech is able to fix 99% of any issue. If they cannot fix it, they get you in touch with the person who can along with keeping you updated with the progress. I have never hesitated to call the help line with any issue. :) Cons I have been unable to find anything as a con, when it comes to this software. Review Source AS Anthony S. Manager of Facilities Operations Maintenance Facilities Services Used the software for: 2+ years ### "great software, still needs tweaked" January 20, 2022 4.0 it's good overall, wish we could minimize the tech's frustration with the app. Pros it is very easy to use, you can fix mistake relatively easy. when it works correctly, the mobile app is great. Cons we have had several issues with the app, not sure if it is all the app's fault or our wifi. Dude Solutions seems to be constantly updating something and that usually effects us downstream. the issue that is most common, the app will "refresh" while the tech is inputting data and erase, making them start over. Reason for choosing Asset Essentials cost and after participating at a dude Solutions conference we observed it in action. the ease of use and the willingness of everyone there to help you use it. Switched from [WebTMA](https://www.capterra.com/p/15155/TMA/) cost and we had to build everything to work for us, i.e. charts, graphs and reports. Review Source SN Simon N. Corporate Maintenance Manager Mining & Metals Used the software for: 2+ years ### "AE Review after 8 years." December 12, 2023 4.0 I have built the system for 3 of my plants. It's been a great experience. Pros Easy to use. Worked with other CMMS systems and AE has and easy flow to it. Cons Reporting fetcher. Would like to see more ways to learn about custom reporting. Alternatives considered [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reason for choosing Asset Essentials Easy to use and the web base. Very user friendly system. Review Source RB Russ B. Maintenance Manager Pharmaceuticals Used the software for: 2+ years ### "Great CMMS software" October 12, 2021 5.0 Pros Asset Essentials is very easy to use and has made our maintenance department far more effective. Its simple user interface made training employees very easy. Cons This software would be much better if you could integrate some of the internal features with themselves to create reports. Review Source FL Francheska L. Maximo Technician Education Management Used the software for: 2+ years ### "Getting things done!" July 13, 2023 5.0 This really helps overall with our Facility Management Department to stay organize, maintain our work orders. It is simple and easy to access. Pros It is very easy to use, keep you organize, notifies Maintenance Workers their new work orders in email on a daily basis. Cons I have not come across anything leas about the asset essentials yet. Reason for choosing Asset Essentials To help my department to better our time management, organization, it is easy to use, good tracking log of work orders. Review Source Darryl E. R. Chief Operating Officer Aviation & Aerospace Used the software for: 2+ years ### "The Dude IS on your side !!" December 15, 2020 5.0 Uptime !! Real time maintenance requests. Mobile apps and the ability to track labor and costs. Not to mention spare parts and inventory. Our production folks can't believe the response team from maintenance! Let me know what maintenance people are doing without having to ask. I love being able to assign them work no matter where the are.. I do recommend buying tablets for them... I use $120 tablets. One or two hours of uptime pays for those quickly ! Pros This software is truly the answer to maintenance and PM programs. Every machining and manufacturing plant in America should use this. If you have 5 or 5000 pieces of equipment, facility, or anything needing maintenance this should be your software. I have had to use ERP maintenance add ons that never allowed real TPM quality support. This software is designed SPECIFICALLY for maintenance. It is easy to use and learn. It pays for itself in the first 3 months. I have implemented this software 3 times. I am not paid by them, but I would recommend them to any company. I have been in Manufacturing for just over 30 years, and this is the best software for this I have seen! IT works ! Cons I would like an add on that lets operators enter simple daily PM's and simple checks that can be tailored for each asset. Review Source JP Joyce P. Facilities Managaer Facilities Services Used the software for: 1-2 years ### "Facilities Manager " April 8, 2024 4.0 Good. It's a step in the right direction but we are not where we want to be. Pros It's better than our last system, but we do not know enough to implement many features of AE to the fullest capacity. Cons Sometimes you have to enter the same information and fthe employees complain. Reason for choosing Asset Essentials Price was better. Also, many of the other JCC have had success w/AE. Switched from [Jolt](https://www.capterra.com/p/146384/Jolt/) CMMS - Jolt was just a WO notification system. Review Source DE David E. Director of. Operations Entertainment Used the software for: 2+ years ### "Great product" July 13, 2023 4.0 Pros The desktop web access works well. The preventative maintenance scheduler is excellent. Creating work orders is straight forward. Cons Minimally developed mobile app severely limits what I can do away from my desk. Review Source TH Thomas H. Assistant Director Facilities Services Used the software for: 1-2 years ### "Maintenance Tracker" June 28, 2022 5.0 Continued growth on preventative maintenance and day to day tracking of Technicians. Pros Easy to use. Easy to Track. Easy to report. Cons Cell phone application could be better. Sometimes need to delete app and re-download. Review Source JM Julie M. Facilities Manager Education Management Used the software for: 6-12 months ### "Asset Essentials has helped for tracking project requests across many maintenance categories" May 23, 2023 4.0 \[sensitive content hidden\] from Asset Essentials was patient and sat with us through several implementation meetings and trainings. She was knowledgeable and able to help us out tremendously. Pros A big advantage over before when work orders were in Maximo and facility project requests were not is that the system has greater transparency and is more modern and streamlined. We are going to be able to provide end users with automated updates so they know when action has been taken on their requests. This will be a time savings and prevent the need for as many manual emails. I really like that we can attach all sorts of documents like pdfs and photo files to the requests. Cons A drawback to our transition was that it was not without issues to take our large school system and large maintenance and operations team through the change to begin using Asset Essentials due to the complexities. Even though planning was well thought out we did have a delayed roll out and we did experience additional delays with user training. It would also be helpful to be able to attach smaller video files to requests. Review Source TF Tony F. Maintenance Manager Automotive Used the software for: 2+ years ### "Asset Essentials really aides in Maintenace and Fleet Management" December 27, 2023 5.0 Very pleased and love the reports that you can create for my admin. Pros Configurability to what you need. Ability to make changes immediately. Cons Sometimes users had problems logging in. Reason for choosing Asset Essentials Had used SchoolDude for 11 Years prior to Asset Essentials. Review Source BH Bob H. Maintenance Supervisor Civic & Social Organization Used the software for: Less than 6 months ### "Works well most of the time , but unsure how it will tie into tracking for inventory and budget" July 8, 2022 4.0 not sure just yet , it does seem to take a long time in data entry that will be handy later. Pros online work orders and being able to locate equipment or problems through labeling without direct conversation with requestors. Cons The mobile app has been a repeated problem to get on. Even on my PC trying to decide which of the headings are most important and why. Review Source BLS Beth Lee S. Used the software for: ### "" May 7, 2013 5.0 Our Facilities Management Department covers the operations of 24 town buildings in our municipality. These buildings also include three elementary schools and one middle school. Our maintainers and custodians handle all aspects of these buildings, from cleaning and grounds work, to repairs, HVAC and inspections (just to name a few). Prior to Maintenance Edge we utilized two work order systems. School staff used an in-house request system through our IT Department, while all other town employees utilized a purchased software (MP2). My position is that of Administrative Assistant and I am the one individual that processes all work requests for our office. This meant switching back and forth between our two systems making sure all requests were processed. Work requests were not addressed during any absences from the office (vacation, etc.), thus sitting in queue until my return. Also, there was not a concise record of completed tasks. I am still the one individual in our organization who uses MaintenanceEdge on a full time basis. However, we have now added our maintainers and custodians as daily users of this program. When we began using it in November of 2012, I realized how simple and flexible this program was. It has met all of our needs, and as I continue to use the system, I find more and more areas we can adapt to its use. It has been extremely helpful in reducing the amount of daily work order processing, as so much is now automated through the program. Instant notification to our maintainers' cell phones and email gives immediate contact on requests and tasks, thus eliminating any delays during my out-of-office time. Automatic routing also eliminates the need to forward work orders to the proper maintainer, since notification is within minutes. This function also allows our maintainers to check on work orders when at a specific building, thus eliminating duplicate travel time. This has greatly improved the productivity of our department. We have also taken advantage of the automated reports function, which generates and emails the specific building reports to the proper individuals on a weekly basis. Everyone, including building directors and principals, are "on the same page" with updates and tasks. MaintenanceEdge definitely helps us all communicate more effectively and efficiently. Finally, from the standpoint of the "requesters" at our many buildings, they find it very user friendly. One 20-30 minute training session was all it took to get all users up and running. The transition has been very smooth, especially with the added assistance from the FacilityDude support staff. They are easy to contact, always friendly, and have the correct answers and information that is needed; and if not, they continue to work on any issues until they are solved. I've recommended MaintenanceEdge to a number of colleagues in local governments in my area. It is a user-friendly system with fantastic customer support. From my standpoint, it is a blessing, and has done wonders for our department! Review Source pC patricia C. CTA Campus Technology Assistant Primary/Secondary Education Used the software for: 2+ years ### "Review of Asset Essentials - Austin Academy" July 26, 2023 4.0 until this past year I had no complaintsAsset Essentials is purchased by the district and those in my position have limited input in what software/resources we use Pros Real time changes in asset status - inventory is current as one uses this product via scanning equipment Cons last fixed asset audit - validated equipment was somehow changed during the reconciliation and now most fixed assets are showing as 'in use' in the wrong location Review Source RF Robert F. Facility Manager Food & Beverages Used the software for: 1-2 years ### "Great value and pretty full featured" November 25, 2019 4.0 Pros This CMMS is fairly easy to learn and to use. I like that it has a "requester" function so rank-and-file employees can enter requests for work/service. Setup is pretty intuitive, though some choices need to be thought out thoroughly. We use it for maintenance and sanitation, both of which are a big deal for us as we fall under food safety protocols (we are a food service distributor). The import function is especially useful during setup. It's nice that you can attach photos/documents to assets. Cons I wish it supported handheld units with integrated barcode scanning (like the Zebra TC70). Work order generation from PMs works well but it defaults all work orders to be due at midnight. We have to show that work orders are due at particular times of day (shifts). It would also be nice to have a "true" inspection program. Take fire extinguishers. It would be nice if you could walk through the warehouse, scan the barcode on the extinguisher, mark as pass/fail and move on to the next one. Their inspection doesn't quite work as seaemlessly as that. Alternatives considered [MVP One](https://www.capterra.com/p/128189/MVP-Plant/)[FTMaintenance Select](https://www.capterra.com/p/50771/FTMaintenance/)[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)[CHAMPS CMMS](https://www.capterra.com/p/16427/CHAMPS/) Reason for choosing Asset Essentials Value and feature set. Review Source Response from Brightly November 26, 2019 Hi Robert, thank you for taking time to leave a review! We appreciate your input and happy to hear Asset Essentials is beneficial to you and your team. DW Donnie W. Building Engineer Education Management Used the software for: 6-12 months ### "I think that my review was honest and revealing" December 18, 2023 5.0 My overall experience with asset essential overall has been wonderful and pleasant Pros Being able to go and complete all of your tickets in a timely matter. Cons There is not one thing that i dislike about asset essentials Review Source GY Garry Y. Lead Maintenance Mechanic Consumer Goods Used the software for: 2+ years ### "Here is my experience.." November 22, 2019 5.0 We have always had a Preventive Maintenance program and the software allows us to continue with keeping our PM schedule and tracking equipment history of repairs and Work Orders. Pros This software is very robust with features that you can use or not. It will just depend on the size of your organization and how much information you want to include when you are doing your implementation. There are areas I do not use due to other software packages that are in our organization. Customer support has been very good. We had time to get the feel of Asset Essentials before we migrated to it. The migration from our old software to Asset Essentials was seamless. Cons At this time I do not really have a lot of cons. Maybe the help guide, it is a bit over whelming when you want to look for a specific subject. Reason for choosing Asset Essentials Our old software, which was Microsoft Access based had come to the end of its support. The former company was merging and it was just a good fit to be able to convert to a cloud platform. Review Source Response from Brightly November 25, 2019 Hi Gary, thanks for taking the time to leave a review! We are thrilled to hear Asset Essentials is making your life easier and that your migration was seamless. Feel free to reach out if you ever have questions or need help! SM Shilo M. Office Assistant II Government Administration Used the software for: 6-12 months ### "Great product for Maintenance/work orders" October 18, 2021 5.0 Easy to use and very user friendly. Pros The mapping/GIS part is nice to have to see where a lot of the work orders are being submitted. Being able to assign a work request to more than one staff is even better! Cons I have not found anything that I do not like about this software! Reason for choosing Asset Essentials Not my decision Review Source BB Brenden B. Maintenance Assistant Plastics Used the software for: 6-12 months ### "Most Versatile for the Price" January 13, 2022 5.0 Overall, we've had success in managing our growing inventory and in optimizing our PM's for minimizing downtime. Pros The value is a big benefit about the software, as most other providers are more expensive for many similar features (and often force including extra unnecessary features to justify the price). We're able to get what we need included at a price that helps continue renewing our service. Cons The biggest restricting factor for the product is in its response time in a desktop browser (unknown in mobile app). Most menus or screens take a second or so at minimum to fully load and populate with data, but up to 10-15 seconds in some cases. When considered independent from each other, the loading times aren't an issue, but when many different tasks need to be done, one after another, the lag time in loading rapidly builds up, causing nearly as much time waiting as working. Reason for choosing Asset Essentials Price point for functionality was a major factor that helped with staying with Asset Essentials. Review Source BB Bill B. Facilities Director Airlines/Aviation Used the software for: Less than 6 months ### "Van's Aircraft Asset Essentials startup review 12/22/20" December 22, 2020 5.0 Overall, the transition team was prepared and extremely helpful. Good job! However as mentioned above someone on the team and on the sales end of your operation needs to be better informed/aware of the immensity of the task of taking an old in use CMMS and making your Asset Essentials mate seamlessly. Pros The support team and training is top notch. The availability of phone or email support is phenomenal Cons At present, the promise bringing over the 12 years of history from our old CMMS has not been delivered. I was told that it could be done as part of the purchase price, then when the scope of the work was completely understood I was asked to pay $1,500 to bring that history into Asset Essentials. After a couple of weeks I was then told that it would take another $2,500 in addition to complete work. This is a classic saled case of "bait and switch", I am now considering not using Asset Essentials at all. Alternatives considered [eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/) Reason for choosing Asset Essentials Pricing and support. Also, \[SENSITIVE CONTENT HIDDEN\] was direct, honest and competent. He also followed through with all that he said he would do. He is still working to get the history of our old CMMS properly entered into Asset Essentials. If that process completes satisfactorily in the next couple of weeks, our project will have been a success. Nonetheless, if it doesn't then I will not be using Asset Essentials I will be sticking to Manager Plus. Switched from [Eptura Asset](https://www.capterra.com/p/125977/ManagerPlus/) Pricing and support Review Source JR Jeff R. Maintenance Supervisor Food Production Used the software for: 2+ years ### "Tracker" July 18, 2023 4.0 Pros I like the ability to build my page the way i want to. Its really convenient to see what is coming up each day and what has been completed. For inventory control i can tell what needs to be ordered for stock Cons I havent found a way that it will alert me when our parts clerk checks parts into asset with out me actually looking Review Source LM LaQuana M. Bookkeeper Education Management Used the software for: 2+ years ### "Asset Essentials" January 4, 2024 5.0 Pros I love the ease of use. It is extremely user friendly, even for novice technology users. Cons I am unable to go back and see a history of submitted requests unless I submit a new request. There may be a way to do this and I am just unaware. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.