# Page 6 | Asset Essentials Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Asset Essentials the right Work Order solution for you? Explore 284 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/113574/AssetEssentials/reviews --- Asset Essentials 4.4 (284) [View alternatives](https://www.capterra.com/p/113574/AssetEssentials/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 27th, 2026 # Page 6 - Reviews of Asset Essentials ## Showing most helpful reviews Showing 126-150 of 284 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JS Jeff S. Director of Facilities and Engineering Education Management Used the software for: 6-12 months ### "Indian Community School Franklin, WI" October 20, 2021 5.0 Great experiences so far using the product. Pros Easy to use. Simple to explain/train others to use. Cons I like the product. It works very well for what we need. Reason for choosing Asset Essentials Past experience with the School Dude products. Switched from [WebTMA](https://www.capterra.com/p/15155/TMA/) cost. Also TMA was to complicated and the support was company controlled and had a seperate cost to have the support. Review Source tS tyler S. maintenance Dairy Used the software for: 2+ years ### "never can log in " May 28, 2019 1.0 poor waste of money cant even log in only once in a while very very poor Pros software is well organized that is about it Cons everything, I can never seem to log in to the web site this is a website problem, also the program runs really slow if I knew what I know now I would have never invested so much time into this useless program Review Source Response from Brightly June 18, 2019 Hi Tyler, We're really sorry to hear this and would like to work with you to make things right or better understand how we can improve. Our support team is available at 877.868.3833 or support@dudesolutions.com at your convenience. If you prefer that we contact you directly instead, please send us a direct message with your organization's name/contact information and a client success manager will be in touch immediately. FK Frederick K. HVAC Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Review for Asset Essentials " April 15, 2024 5.0 Pros Organization in repair, maintenance, and scheduling service work Cons There really isn’t anything I can say I don’t like. Review Source JJ Jeff J. Maintenance technician Facilities Services Used the software for: 1-2 years ### "Asset building management " January 25, 2022 3.0 Pros Good system for tracking what parts are being used and what equipment is give the most problems. Cons Could be a lot faster. Takes forever sometimes to complete work orders. Review Source Response from Brightly January 27, 2022 We really value your feedback and would love the opportunity to discuss it more deeply with you. Would you please reach out to support@dudesolutions.com and connect with us? SC Sergio C. Business Specialist Education Management Used the software for: 1-2 years ### "Great software if your organization is large enough or is planning on growing, like ours." October 21, 2021 5.0 Pros A centralized work ordering system helped streamline requests and communication through all of our campuses. Cons We wish there was a little more communication pieces on the work order so that we can provide more information to the requestor. Review Source KK Kyle K. OPS Manager Facilities Director Events Services Used the software for: Less than 6 months ### "User friendly " April 2, 2024 5.0 Amazing!! I would highly recommend to everyone. Pros All the customizing that you can do with the system. I really like working with implementation crew. For setting up everything. They're super helpful. I'm excited for the future use when our facility opens, and we can start utilizing the program more. Cons Storage space to add video trainings to the system. Review Source AT Angelica T. Administrative Assistant Education Management Used the software for: 2+ years ### "Campus Asset Essential Work Orders" January 21, 2022 4.0 It is a fantastic tool. I have only experienced minor technical issues that are generally resolved quickly. Pros I like the ease of entering and tracking the work orders Cons Minor technical issues when entering location and the tab jumping to the comments box. Also sometimes the location loads slowly. Review Source tW tom W. maintenance tech Packaging and Containers Used the software for: 2+ years ### "asset essentials" October 12, 2021 5.0 Pros I find it very easy to set up preventative maintenance schedules Cons no back button only a cancel on some pages Review Source DM Devin M. Utilities Line Locator Utilities Used the software for: 1-2 years ### "Building from the ground up" December 12, 2023 5.0 Pros The inventory management, GIS implementation of our current data, and work order system for our city has been greatly improved. Cons It was a little hard at first because of the amount of inventory and work orders, vendors, etc.. to set up. Review Source AI Adrian I. IT administrator Food Production Used the software for: 2+ years ### "No Customer Support" May 17, 2022 2.0 Pros The software itself is nice the layout is fairly easy to use and convenient. Cons Customer service. I have waited weeks on support tickets they hang up when I have called support and do not return calls. Review Source Response from Brightly June 3, 2022 Hi Adrian! We really value your feedback and would love the opportunity to discuss it more deeply with you. Would you please reach out to support@brightlysoftware.com so we can help? aD adrian D. 89 Non-Profit Organization Management Used the software for: 2+ years ### "review" January 26, 2022 5.0 great Pros easy to use didnt take much time to learn how to use it Cons the price was more as you add more people Review Source AS Alexander S. Facility Maintenance Mechanic Mechanical or Industrial Engineering Used the software for: 2+ years ### "Good service, easy to use, help full for any labor logging system" July 25, 2023 5.0 Great Pros You can add users and labor hours to any work order or project Cons Folders to store completed work orders for future verification Review Source RM Robert M. Maintenance tech Defense & Space Used the software for: 1-2 years ### "Team Assets" March 6, 2023 4.0 Pros easy to work with and to understand the lay out Cons need more training in some areas of making PMs and putting in Assets Reason for choosing Asset Essentials not my decision Review Source DG Dennis G. Development Engineer Automotive Used the software for: 1-2 years ### "Asset Essentials Review" November 26, 2019 5.0 We had a verbal/spread sheet maintenance system before. This software is perfect for our organization. We primarily use it for documenting and tracking maintenance request and have not concerned ourselves with equipment maintenance cost tracking but the information is there when and if we decided to start doing it. Training was excellent and the instructor was able to answer all our questions quickly. Pros The features, ease of access, support and cost are perfect for our application. Cons We have not found any issues with the software or had any regrets for purchasing it. Reason for choosing Asset Essentials Features for cost and ease of use. Review Source Response from Brightly December 2, 2019 Hi Dennis, thank you for leaving a review! We appreciate your kind words and are happy to hear Asset Essentials makes your workday run that much smoother. We're glad you're part of The Dude! BB Bobby B. Maintenance manager Plastics Used the software for: Less than 6 months ### "Making my job a lot easier..." December 10, 2020 4.0 Overall it was a good experience. My main issues that I ran up against were not the fault of my team or Asset Essentials. Pros When I first started with my current employer we utilized EPaC. I was not satisfied with the software especially at the price were paying. After being notified of a price increase I was spurred on to find a replacement. As luck would have it we had acquired on of our competitors. They had been looking at Asset Essentials. I was contacted by \[SENSITIVE CONTENT HIDDEN\] and he gave me his sales pitch. Long story short - we have more functionality, a much more intuitive interface, customer service that actually answers questions and a roll-over process that was nearly painless for less than half of what we had been paying before the cost increase. Cons My only complaint would be the hierarchy of some of the items is unclear. I am very much a visual person. I chart would have helped a great deal. Switched from [ePACT](https://www.capterra.com/p/175691/ePACT-Network/) Cost was a major issue as well quality of customer service. Review Source CR Cristian R. Maintenance Coordinator Warehousing Used the software for: 1-2 years ### "Great Product!" January 21, 2022 5.0 Its been beneficial and outstanding product overall. Pros Honestly the customer service with the live chat. Cons Some of the configurations like the parent to child configurations is done a little different then what I've been used to with other programs. Review Source VR Verified Reviewer Industrial Maintenance Administrator Semiconductors Used the software for: 1-2 years ### "Not so great." January 16, 2018 1.0 Kept up with maintenance schedules fairly well. Pros User interface is simplistic. Cons Not easy to navigate or find backend information. I do not like how work for the day is presented. Review Source RL Randal L. Owner Real Estate Used the software for: 1-2 years ### "Asset Essentials saves money" January 21, 2022 5.0 Overall, Asset Essentials has given us an opportunity to make sure issues are being addressed Pros Inputting information to start the program was easy. Training is excellent. I like the history of the work orders start to completion Cons I find it a little dated with some features. I think it will improve with time and updates. Review Source DW Daniel W. Parks Superintendent Government Administration Used the software for: 1-2 years ### "Review" October 25, 2021 4.0 We are pleased with the product and the training/support recieved. I have recommended it to others Pros It captures our assets and allows tracking of work orders Cons challenging to use on the mobile apps. Difficulty for staff to utilize effectively. Reason for choosing Asset Essentials Asseet essentials has the GIS component Review Source MD Mike D. Director, Operations Medical Devices Used the software for: 1-2 years ### "KNA Reveiw" November 27, 2019 4.0 We converted over from MP2 and utilize Asset Essentials for tracking machine repairs and for scheduling of preventive maintenance. Pros The software platform is easy to use. I also like that it has a mobile app that allows me to access the program from anywhere Cons I do not like the network lag as it adds several seconds to each step, making it rather time consuming for my team to use Reason for choosing Asset Essentials Ease of use platform, cost effective, mobile app, assisted conversion from MP2 Review Source Response from Brightly December 2, 2019 Hi Mike, thanks for taking time to leave a review! We're thrilled to hear Asset Essentials is easy to use and that you've enjoyed the mobile app. Thank you for being part of The Dude! CL Cheri L. Sr. Accountant Primary/Secondary Education Used the software for: 2+ years ### "Suddenly going downhill" October 31, 2017 3.0 I'm afraid SchoolDude has stretched itself too thin and is getting ready to implode. Sooooooo many problems this year. These problems that belong to SchoolDude are truly having a negative impact here. Pros When it worked right, which was before 2017, the inventory direct was a great tool for our Warehouse (over 4000 items). Before 2017, when things started going haywire, the PM direct was good; it could have been better. The Maintenance Direct still seems to be working. Cons In March of 2017 I do not know what changed; support has never been great but we started having all kinds of bizarre problems and most have not been fixed. The problems have been turned over to their developers......where they stay I guess. Review Source GB Gene B. Lead Custodian Facilities Services Used the software for: 2+ years ### "Easy to use and track work orders" January 13, 2022 5.0 I have used this software at two school districts for about 10 years. You have kept the updates coming and it is very useful to me. Pros Ability to see past work orders, and work orders put in by peers. Cons I don't have any issues. works great, and does just what I need it to do. Review Source WS William S. Maintainence Supervisor Packaging and Containers Used the software for: 1-2 years ### "Asset essentials works for me" October 26, 2021 4.0 inventory and work order tracking , still learning all the aspects of system software Pros inventory control , work order tracking Cons entering user , rolls of users forms are sometimes hard to understand and save Review Source MB Mary B. Office Admisistrator Construction Used the software for: 6-12 months ### "Guidewell" July 19, 2023 5.0 Its been positive. When I get frustrated with myself, support team is there to back me up Pros Customer Service!!!! Always ready and willing to helo Cons Me trying to navigate the system. I'm new to my position. Review Source rL raul L. opex manager Automotive Used the software for: 2+ years ### "honest review" February 21, 2023 3.0 good but very limited Pros is on the web no need to install any pc version. Cons not easy to customize, not app, visual management is very poor Reason for choosing Asset Essentials mandated by corporate Review Source Response from Brightly February 22, 2023 Hi Raul! We really value your feedback and would appreciate the opportunity to discuss it further with you. Would you please reach out to support@brightlysoftware.com, so we can help? Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.