--- title: "Asset Essentials Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Asset Essentials Software - reviews, pricing plans, popular comparisons to other Work Order products and more." source_url: "https://www.capterra.com/p/113574/AssetEssentials/" page_type: "product" language: "en" publication_date: "2026-10-10" --- # Asset Essentials Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Asset Essentials ## What is Asset Essentials? Asset Essentials is a cloud-based maintenance solution that generates operational insights from asset and work order management activities. The solution collects and consolidates facility asset data and repair histories, yielding increased asset visibility and digitized work order processes, as teams shift toward automating preventive maintenance tasks and tracking. Users can initiate, assign and track the progress of work orders, manage assets and equipment, develop advanced workflows with preventive maintenance scheduling, and manage inventory. Asset Essentials improves digital document management, reporting and mobile capabilities. Technicians or facility managers in the field can utilize mobile devices to access work orders, repair histories and relevant documents while updating work order status, notes, and photos. Its digitized, centralized approach to maintenance and asset management enables access to data in real time, using insights to build data-driven budgeting and planning. ## What is Asset Essentials used for? [Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Work Order](https://www.capterra.com/work-order-software/)[Preventive Maintenance](https://www.capterra.com/preventive-maintenance-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 286 user reviews Reviews sentiment Positive 88% Neutral 7% Negative 4% Pros & cons Intuitive and user-friendly design Responsive and knowledgeable assistance Frequent technical problems and delays ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - CMMS / 2026 - Facility Management / 2026 - Fixed Asset Management / 2026 - Maintenance Management / 2026 - Preventive Maintenance / 2026 - Work Order / 2026 - Asset Tracking / 2025 - Building Maintenance / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - Aviation Maintenance / 2026 Do you work for Asset Essentials?[Manage this product listing](https://www.g2.com/products/siemens-asset-management-software-asset-essentials/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Asset Essentials 4.4 (286) VS. [4.8 (1,080)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (286) Ease Of Use 4.8 (1,785) Value For Money 4.3 (165) Value For Money 4.7 (1,611) Customer Service 4.6 (233) Customer Service 4.8 (1,691) ## Asset Essentials alternatives [4.8 (757)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (1,487)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.9 (121)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (426)](https://www.capterra.com/p/130563/FMX/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/113574/AssetEssentials/alternatives/) ## FAQs about Asset Essentials Overview ### What problems does Asset Essentials solve? Asset Essentials solves scattered maintenance requests, missed preventive maintenance, unclear technician workloads, and poor visibility into labor, parts, repair history, and costs. Facilities, maintenance, public works, school, and operations teams use it to centralize work orders, route requests faster, reduce paperwork and travel, and justify staffing and budget decisions with reporting. Answer based on 177 reviews Overview ### Which roles and teams benefit most from Asset Essentials? Asset Essentials is most used by maintenance managers, facilities leaders, and operations teams that need to track assets, schedule preventive maintenance, and manage work orders efficiently. Office administrators use it to organize service requests and records, while IT managers and directors rely on it for equipment oversight, reporting, and cross-site visibility. Answer based on 264 reviews Overview ### What company size and industries is Asset Essentials built for? Asset Essentials is designed for maintenance technicians, facility teams, and operations leaders, with strongest adoption among small businesses at 58% and Primary/Secondary Education at 21%. It also serves midsize businesses at 24% and enterprises at 18%, especially in Education Management at 10%, Facilities Services at 7%, manufacturing, and government agencies. Answer based on 284 reviews Features and Usability ### What are the key features of Asset Essentials? Asset Essentials includes core CMMS features like work order management, service request management, preventive maintenance scheduling, equipment tracking, and reporting/analytics. Differentiating capabilities include mobile access, GIS integration, and customizable workflows. Reviewers most often highlight work order history, status notifications, technician assignment, and remote access across multiple facilities. Answer based on 68 reviews Integrations ### Which third-party tools and platforms does Asset Essentials integrate with? Asset Essentials integrates with Microsoft Excel, ArcGIS, and Procore in reviewer mentions, and its catalog also lists CivicPlus SeeClickFix 311 CRM, Dynamics 365, NetSuite, and myDevices. These connections cover spreadsheets, GIS, construction project tracking, CRM, ERP, and IoT device data. Answer based on 15 reviews Getting Started and Support ### How easy is it to onboard and train a team on Asset Essentials? Asset Essentials offers in-person training, live online sessions, webinars, videos, and documentation. Reviewers say requesters, technicians, and other end users often get started quickly with minimal instruction, while admins and larger teams usually need more time for setup, reporting, and configuration, especially during complex rollouts. Answer based on 40 reviews Getting Started and Support ### What customer support options does Asset Essentials offer, and how do users rate the experience? Asset Essentials offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as easy to reach, friendly, knowledgeable, and quick to resolve issues, especially during setup and training. Some reviewers mention occasional long waits on tickets, inconsistent follow-up, and limited usefulness from community resources. Answer based on 49 reviews Security ### How does Asset Essentials handle data security and access control? Asset Essentials uses configurable permission levels, SSO, password-based access, and manager review before work orders are finalized. Reviewers also note seamless access across related modules without re-entering passwords. However, some flag weak ticket security, reporting access that cannot be fully locked down, and occasional cumbersome password reset changes. Answer based on 11 reviews Order management ### How well does Asset Essentials handle work order management? Asset Essentials keeps work orders organized with status tracking, assignment tools, notes, and update notifications. Facilities teams, school districts, and multi-site operations value the visibility, mobile access, and communication features, though some users want better text alerts, faster performance, mandatory closeout notes, and easier parts lookup during work order entry. Answer based on 68 reviews ## Who uses Asset Essentials? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and user-friendly design 95% positive reviews out of 55 Most reviewers describe ease of use as a key benefit, highlighting intuitive navigation and straightforward learning. Frequent technical problems and delays 70% negative reviews out of 30 Most reviewers report bugs and issues, including login troubles, unresolved errors, and slow resolution of technical problems. Responsive and knowledgeable assistance 93% positive reviews out of 44 Most reviewers indicate customer support is reliable, accessible, and provides effective help during training and troubleshooting. Aleks R. Maintenance Supervisor, 11 - 50 employees. "Once trained personnel have an easier time communicating with Customer support to resolve issues faster. " Comprehensive maintenance management tools 90% positive reviews out of 30 Most reviewers find maintenance tracking effective for organizing work orders, preventive schedules, and asset records efficiently. Charles D. Business Analyst, 1,001 - 5,000 employees. "Asset Essentials helps to streamline the core functions of maintenance management into an easy to use, intuitive software solution at an incredibly attractive price point. " ## Features AI summary Based on 3,290 Work Order reviews Capterra data shows that buyers of work order software rank the following features as their top priorities: - **Maintenance Scheduling** (**44%** of reviewers rated this feature as critical) - **Billing & Invoicing** (**61%**) - **Work Order Creation** (**55%**) Asset Essentials supports all three of the features reviewers value most: **Maintenance Scheduling**, **Billing & Invoicing**, and **Work Order Creation**. Together, these capabilities help businesses plan recurring service, create and track work requests, and manage charges in one system, allowing teams to keep maintenance work organized, complete jobs on time, and handle billing with fewer manual steps. Scheduling 4.4 (57) 75.44% of 57 reviewers that rated this feature as important or highly important This aspect helps you plan and prioritize tasks efficiently. Some reviewers find scheduling intuitive and helpful for tracking work, assigning tasks, and managing downtime, making it easier to keep up with daily, weekly, and monthly responsibilities. Billing & Invoicing 4.1 (12) 33.33% of 12 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Work Order Creation 4.5 (43) 86.05% of 43 reviewers that rated this feature as important or highly important With this capability, you can quickly and easily create work orders, even for unexpected tasks. Reviewers appreciate the intuitive process, the ability to record jobs on the spot, and how it streamlines communication and organization for everyone in the facility. Mobile Access 4.2 (76) 68.42% of 76 reviewers that rated this feature as important or highly important You can manage work orders and access information from anywhere with mobile access. Reviewers appreciate the convenience and ability to include photos, but some report limited functionality, occasional crashes, and a less smooth experience compared to the desktop version. Preventive Maintenance 4.5 (88) 76.14% of 88 reviewers that rated this feature as important or highly important Asset Essentials offers robust preventive maintenance tools that help you schedule, track, and document recurring tasks. Reviewers indicate it’s easy to set up, supports accountability, and helps extend equipment life, though some wish it were even more user-friendly. Work Order Management 4.6 (81) 85.19% of 81 reviewers that rated this feature as important or highly important It gives you clear oversight of work orders from submission to completion. Users think tracking, assigning, and prioritizing work is straightforward, and they value real-time updates, easy reporting, and the ability to keep everything organized and visible for all involved. Asset Essentials 68 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors - Commercial Properties: Designed to serve commercial properties - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contract/License Management: Track, store, and access client contracts or licenses - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Data Visualization: Graphical representation of data - Depreciation Management: Track and manage the decline in value of assets and plan for improvements - Document Management: Store, manage, and track all electronic documents in a centralized location - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Equipment Tracking: Track the location of specific equipment at all times - Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more - Facility Management: Manage the maintenance of building facilities - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Mechanical Equipment: Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork - For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools. - Geocoding: Converting human-readable addresses into geographic coordinates - GIS Integration: Integration with geographic information systems - Historical Reporting: Information, data and reports that are being tracked over time - Incident Management: Manage and track all disruptions and incidents - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Interoperability: The ability of two or more systems to exchange information or data. - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Job Management: Manage and track all job information and associated tasks - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Map Creation: Create custom maps - Map Sharing: Share maps with internal and external stakeholders - Mobile Access: You can manage work orders and access information from anywhere with mobile access. Reviewers appreciate the convenience and ability to include photos, but some report limited functionality, occasional crashes, and a less smooth experience compared to the desktop version. - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Preventive Maintenance: Asset Essentials offers robust preventive maintenance tools that help you schedule, track, and document recurring tasks. Reviewers indicate it’s easy to set up, supports accountability, and helps extend equipment life, though some wish it were even more user-friendly. - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Residential Properties: For residential properties - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Scheduling: This aspect helps you plan and prioritize tasks efficiently. Some reviewers find scheduling intuitive and helpful for tracking work, assigning tasks, and managing downtime, making it easier to keep up with daily, weekly, and monthly responsibilities. - Service History: Track work performed and resources used for past customers, sites, or assets - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - Spatial Analysis: A study of entities based on topological, geographic and geometric attributes. - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Work Order Creation: With this capability, you can quickly and easily create work orders, even for unexpected tasks. Reviewers appreciate the intuitive process, the ability to record jobs on the spot, and how it streamlines communication and organization for everyone in the facility. - Work Order Management: It gives you clear oversight of work orders from submission to completion. Users think tracking, assigning, and prioritizing work is straightforward, and they value real-time updates, easy reporting, and the ability to keep everything organized and visible for all involved. - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (279) 4.2 Based on 279 reviews ## Pricing Value for money 4.3 (165) ### Starting price Free trial not available Value for money 4.3 (165) 4.3 Based on 165 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ ArcGIS](https://www.capterra.com/p/93333/ArcGIS/)[ CivicPlus SeeClickFix 311 CRM](https://www.capterra.com/p/202342/SeeClickFix/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (233) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (233) 4.6 Based on 233 reviews ## User reviews Overall rating 4.4 Based on 286 reviews Filter by rating 5(158) 4(90) 3(25) 2(3) 1(10) Mentioned topic Sorted by most recent AS Annette S. Administrative Assistant Education Management ### "don't purchase this software" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 13, 2026 Awful! Pros very hard to understand him, and like always nothing is resolved. I explained in my message to support services, and then they have to call. I hate that. Cons Nothing, the system is made for IT Technicians, not a common user like me or anyone in our Physical Plant Department. This system is way to technical. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MK Michael K. Maintenance Coordinator Building Materials ### "Lots of potential, currently a time sucking data bank though" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 4/10 October 8, 2026 Decent to use when it is setup correctly. It has improved lots and is starting to implement Ai power a bit later than the competition. Very heavy on data entry, quite a lot of man hours involved in getting established. It took use 2 years to really get the hang of it. Pros Accurate data, we're able to ensure that asset labels and tracking of service is captured. Great for keeping inventory control. It forced us to manage our spare parts inventory more efficiently. Cons Very underutilized Ai power. I still can't simply delete decommissioned assets from the system. We have to quarantine them in a virtual "location" to remove them from our site. Having to save work orders 3 times every time we create one from the app is very tedious. You cannot check work orders specific to an asset from the work order tab, you have to go to the asset tab and them select "view WOs" to search the history of work done. searching work orders this way for troubleshooting equipment has not been very effective for us. An Ai powered troubleshooting agent would be a huge advantage in leveraging our existing data toward solving problems and adjusting PM timelines. I wish there was a scheduling calendar to help visualize scheduled work orders. Alternatives considered [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/) [MVP One](https://www.capterra.com/p/128189/MVP-Plant/) [eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/) Reasons for choosing Asset Essentials the committee chose it, I was not directly involved. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. PP Pacey P. Senior Supervisor Facilities Services ### "Asset Essentials - Sort by Work Date for Time-Based Work Orders (Not Date Submitted)" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 March 11, 2026 I typically use Asset Essentials for routine cleaning jobs at the university I work at. I fill out the work done for certain buildings. I also submit new work orders to maintenance when anything is broken. I also have special requests, normally for larger events with lots of tasks needed. Pros Asset Essentials helps communicate the tasks that are being accomplished in separate buildings/areas. It provides a layer of security by allowing managers to review data before finalizing the completion of any work order. Cons Asset Essentials has a feature to filter work orders by the date they are submitted. I would like to filter by the date the work is being requested for, and I wish there was a dedicated section for this. I have been able to put the date in the comment section and sort in this way. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NP nathan P. head custodian Consumer Services ### "head custodian" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 10, 2026 great it helpful with customer service support, task management, information management, staff management Pros great customer support, great task management, security, great task management, good information management Cons nothing everything is all good I no least like about Asset Essentials. it is an amazing soft were to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GL Glenn L. Director of Facilities Food & Beverages ### "Great Software, Even Better Support " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 6, 2026 outstanding, nothing is perfect but Brightly has tremendous support for the rare/occasional issue and it's online chat which means i don't have to pick up the phone or wait on hold Pros Easy to use, lots of features and outstanding support. App is very good and it creates an excellent database of assets and work orders and maintenance. Very useful for my team Cons Occasionally glitchy or preferences don't always seem to "take" but online live support is always available and always helpful. Switched from [Eptura Asset](https://www.capterra.com/p/125977/ManagerPlus/) Hippo was switching their platform to Eptura so i thought it was a good time to shop around Alternatives considered [Eptura Asset](https://www.capterra.com/p/125977/ManagerPlus/) Reasons for choosing Asset Essentials price and interface. met reps at Craft Brewers Conference and attended a compelling seminar Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KS Karoon S. Maintenance Technician Electrical/Electronic Manufacturing ### "Maintenance Technician" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2026 Preventive & Predictive Maintenance Schedule automatic preventive maintenance to shift away from reactive “break/fix” work. Reduces unplanned downtime, extends asset lifespan, and lowers repair costs. Pros Centralized Asset Tracking & Visibility Keeps all my physical assets Ex. equipment, facilities, infrastructure) in one place with detailed records of location, condition, and maintenance history and managements it in place.. Cons I did not has any experience in particulars issues on this app. with the least like, most of them are powerfully except, we need some more gramma checking during we typing words in this system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AR Aleks R. Maintenance Supervisor Government Administration ### "Revolutionized our workday" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2026 Asset essentials has changed how we are able to track not just labor but expenditures as well as gives us a better workflow allows for our personnel to generate their own workorders when they come across something, better dispatching of work we no longer have to go back to city hall for new work orders and can go from job to job easily with minimal backtracking. Pros Ease of data entry including customizing. Once trained personnel have an easier time communicating with Customer support to resolve issues faster. It's value has shown just in how our work days have been more efficient. The Web interface has a very easy to use and assign. Cons lack of options on the mobile app. Mobil app logouts on Iphone that lead to issues logging in in the morning Alternatives considered [CivicPlus Municipal Websites](https://www.capterra.com/p/10023577/CivicPlus-Municipal-Websites/) Reasons for choosing Asset Essentials Cost and ease of use on platform Asset essentials provided access to sandbox where civic plus had no demo for real time usage Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SD Stanley D. Maintenance Tech Food & Beverages ### "A powerful program that helps keep track and organize." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2026 Overall my experience has been positive. It is easy to use and is a great tool for our organization. Pros The ability to keep track of issues and parts for our machines. Can easily see how often these issues occur and how often parts are used. Cons Easier to use on the laptop than the phone. Sometimes with the small phone screen it is just quicker to find things or see it on the laptop. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CB Cara B. Process Improvement Manager, Energy Manager Education Management ### "Asset Essentials for Education use" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 March 3, 2026 It's been ok. I would like to see better mobile editing options as well as more reporting features. The implementation took a very long time but the support was good. At the time, it was the best option but I'm not sure I'd make the same choice again. It's priced similar to others in the market. Pros It's very easy to modify. It has been easy to set up 'views' for different areas to use. Setting up crews is also very easy and makes assigning work easy within a department. Cons It's no longer designed just for education so we needed to do a lot of adjusting to make it work for our needs. The reporting and analytics needs work. The adding of labor is more cumbersome than it should be. The security of the 'reporting' feature is not able to be locked down to allow nurses to use it for what we need. Switched from [Schoology](https://www.capterra.com/p/128481/Schoology/) School Dude was getting outdated and was not supported as it should be....this was the upgrade of that product. I had to select an option in the box above but School Dude was not available as an option. Alternatives considered [Incident Tracker](https://www.capterra.com/p/119211/Incident-Tracker/) [FMX](https://www.capterra.com/p/130563/FMX/) Reasons for choosing Asset Essentials At the time, FMX did not have utility tracking capabilities, we also wanted to have the history from School Dude. At the time, Asset Essentials had the best app. We also looked at Incident IQ which our IT team uses. I'm not sure if that's the same product as Incident Tracker that is listed above. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CM Cassie M. Project Manager Government Administration ### "good, but get a good configuration up front" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 March 3, 2026 overall its good, its just been a slow roll out for us, which has been frustrating. Wish we would have had someone better be the point person for the initial set up. Pros How it communicates with itself. When putting in work orders in it can create an accurate picture of the cost and effort to maintain things around the city Cons building it out, the person who chose Brightly for us didn't do a good job deciding how to roll it out, so now we're inputting assets, locations, and parts one by one. I don't feel like the training in brightly academy was detailed enough; it was more about what the software could do, and less about how to set up those configurations. Wish there was more GIS integration Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/113574/AssetEssentials/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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