Vertafore

ImageRight


4 / 5
8 reviews


Average Ratings

8 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
    In Person
  • Support
    Online

Vendor Details

  • Vertafore
  • www.vertafore.com/
  • Founded 1969
  • United States

About ImageRight

The Vertafore ImageRight content management and workflow solution is the leading provider of insurance-focused content management, enterprise workflow and business intelligence solutions for Carriers and MGAs


ImageRight Features

  • Audio Content
  • Customizable Templates
  • Document Indexing
  • E-forms
  • Full Text Search
  • Image Editor
  • SEO Management
  • Text Editor
  • Version Control
  • Video Content
  • Website Management

ImageRight Reviews Recently Reviewed!


Use this as a filing system for Insurance company specifically audits

Apr 30, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: I love that everything is at your fingertips and you can file them based on priority. You can choose different workflows which is the best part. For people working for multiple departments you can flow between steps. Renaming files is extremely easy.

Cons: I dislike when you're scrolling and it really scrolls the workflow you're in instead of the files that are in each step.

I have used ImageRight as an Account Manager for 4+ years.

Nov 07, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: My favorite thing about this system is how it is just like a paper file, except electronic. It is very easy to organize info in order to quickly find it later.

Cons: I wish you could sign in with Vertafore Single Sign on. Also, from a training aspect, it is very hard for new employees to wrap their mind around how the system works, but once they get it, they love it!

I have been working with this software for over 5 years. It is user friendly.

Oct 12, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: The ability to customize it to cater to our everyday needs is very helpful. Task notes and annotations are used daily by me and my team; very useful tool.

Cons: Customizing the fields can be a bit challenging at times; it will not save the changes you make, so the need to customize daily can get tiresome.

Great product. Easy to use and lots of customization options.

Jul 16, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This software makes it possible to handle case work easily in a digital format. Supports a wide variety of file formats. Note entry is easy.

Cons: The user interface is someone unintuitive. I would like to have access to better icons and more descriptive tool tips.

We had a great experience going paperless by using ImageRight!

Sep 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use, functionality, and customer support. It served a purpose and our company was able to go paperless within a year.

Cons: The cost to use it was pretty high at the time. The amount of work that our organization needed to do to become paperless.

About Image Right

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The program is so easy to use and simple

Cons: Not being able to locate certain files when searching

Overall: I am an insurance agent and it has been very helpful when needing to attach documents

The upgrade makes work flow SLOWER. Diary colors too bright, workflow is slower.

Mar 14, 2018
3/5
Overall

1 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

Pros: You can put the phone number on the top of claim. You can attach a related claim to the one you are working on.

Cons: Too many clicks to get things where they need to be(i.e., document to the claim), the color of the diary can't be changed and is too bright and hard to look a. Documents transferred to the file are too dim. You have to change the monitor resolution to see them which makes the screen darker. Highlighting is too dim, can't see it. My work flow is much slower because of this system. My suggestion is to make the flow quicker and easier rather than take more steps. Put the diary color back to very light grey or able to change to what works for us. Make the box where the insureds name is a more neutral color as well..hard to look at that bright green.

ImageRight

Aug 17, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: I like how ImageRight has the ability to link with your outlook and let's you send emails from there and also documents the emails that you send. This capability eliminates the need to document the email you just sent because the software does it for you.

Cons: At times this can be tedious with the steps to store various documents. I like to be as efficient as possible but sometimes there are too many "clicks" to store one thing.