Who Uses This Software?

We serve US based health care organizations serving home health patients nationally. Our software users include: Administrators, Director of Nursing, Case Managers, Clinicians, Administrative Staff, Billers, Home Health Aides, Therapists, Physicians and Quality Assurance


Average Ratings

8 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Axxess
  • www.axxess.com/
  • Founded 2007
  • United States

About AgencyCore

Axxess is the fastest growing home health technology company, providing an easy-to-use, complete suite of innovative cloud-based software and services for health records, scheduling, patient engagement, revenue cycle management and so much more, empowering healthcare providers with solutions to make lives better.


AgencyCore Features

  • Billing & Invoicing
  • Charting
  • Electronic Signature
  • Employee Tracking
  • Medication Database
  • Patient Intake
  • Scheduling
  • Time / Task Reporting

AgencyCore Reviews

Poor customer service, poor software reliability

Nov 10, 2015
2/5
Overall
4 / 5
Ease of Use
1 / 5
Customer Support

Comments: I work QA and have worked with 6 different software systems, so have had ample opportunity to evaluate and compare the software available. Axxess is an easy system for the people in the field to use, but is lacking for all others.
The worst thing about axxess are all of the "glitches"! The system goes down as frequently as the stock market! There is little to no customer service, especially on the weekend. I was placed on hold for support once for over an hour, at which point I finally hung up.
What Axxess lacks in software reliability it makes up for in marketing! If only all of the people who are busy sending out e-mails about how wonderful they were would actually work to make the system wonderful, it would be flawless! I work with several agencies, so I get several messages a week telling me how good Axxess is, while I am trying to get the system to work!

Used to be good customer service , now I diagree

Mar 12, 2015
1/5
Overall
2 / 5
Ease of Use
1 / 5
Customer Support

Comments: Not willing to work with you, will work to make you sign up
there was at time soft ware was down for 2-4 days, I end up paying for my staff just sitting at the office ,never compensated.
Never heard from the main office for more than a week
I shoot another email thanks for replying
no reply
expensive compare to other software, advice to check other soft ware

Great Company Great Software

Feb 04, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Best Home Health Software on the market. Very easy to use and a powerful tool for any agency.

Axxess software

Nov 03, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to use and appears they have thought of just about everything. Extremely responsive support staff who are well trained to assist with any questions and processes. Best Home health software i've ever used.

Client manager

Oct 03, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: So far I have been pleased with Axxess software. Ms. Pat Evans has been wonderful and always return my calls. I also must let you know that everyone that I have spoken with that works with Axxess has been pleasant knowledgeable and friendly. I have already suggested Axxess to someone that is using another operating system.

Best Home Healthcare Clinical Software

Sep 23, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love Axxess Agencycore Software because of the following reasons:
1. Easy to use - you can open up-to 8 Window-tab to move around the software
2. There are more than one-way to access different forms
3. It is Web based-that means access anytime and anywhere
4.The monthly fees are very competitive and less expensive than other software
5. Free access to clearing-house to submit your claims
6. It has error-scrubbing to reduce rejections
7. The Dashboard is very efficient and you can go to any areas of the software from the Dashboard.
8. The billing areas of the software is very good, you can easily submit your claims after verification of all care-plan has been done.
9. Free on-going training for all your clinician and staff
10. Axxess Agencycore support is very good because all their support staff are nurses and billers who really understand home healthcare agencies needs.

AGENCYCORE

Sep 20, 2013
4/5
Overall

Comments: OVERALL THE WEBPORTAL IS VERY USER FRIENDLY, A FEW GLITCHES HERE AND THERE, THAT I AM HOPING, WITH TIME, THE AXXESS TEAM WILL FIX (I.E BEING ABLE TO UPLOAD A REFERAL/HOSPITAL ORDER DOCUMENT TO THE PENDING REFERAALS FOR THE ADMITTING NURSE TO REVIEW, INSTEAD OF HAVING TO EMAIL OR PRINT THE DOMUMENT SEPERATELY, RIGHT NOW, ONE CAN ONLY UPLOAD DOCUMENT TO AN ADMITTED PATIENT FILE, NOT AS PART OF THE PENDING ADMISSION. GREAT PROGRAM, PRICE IS PRETTY AFFORDABLE TO SMALL AGENCY LIKE MATSAN.

BEST HOME HEALTH SOFTWARE

Sep 04, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: top notch customer support
very user friendly software
very thorough training
transition was easy
scheduling interface is easy
ability to send claims electronically
can complete notes from anywhere with an internet connection

Cons: none at all

Overall: Axxess is the best out there honestly. It makes my work a lot easier.