# Page 3 | emPerform Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is emPerform the right Performance Management System solution for you? Explore 61 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/114028/emPerform/reviews --- emPerform 4.4 (61) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of emPerform ## Showing most helpful reviews Showing 51-61 of 61 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ML Mia L. Used the software for: ### "Software Upgrades Issues" November 3, 2016 4.0 As above stated based on my rating it's good. However it doesn't give details about upgrades. Every time there's an upgrade we spend a great amount of time waiting for the issues to be fixed. The most current upgrade we waited about a week. There were technical issues on the back end that couldn't be explain. We usually have to get a test profile to go through the steps when there are major upgrades so we can catch these issues ahead of time. Yes customer support is great during this time but the software itself definitely has issues each upgrade occurs. Review Source Response from Quisitive November 3, 2016 Hi Mia - I am so sorry to hear the upgrade process didn't go smoothly for you. I can assure you this isn't the norm for emPerform. I know we have already been in touch throughout the process but we will reach out again outside of Capterra to discuss further. Your satisfaction is our #1 priority. LH Lesley H. HR Generalist Non-Profit Organization Management Used the software for: 6-12 months ### "Year One launch was a huge success!" February 18, 2020 5.0 Setting up was a challenge because we had no experience customizing a review, but \[SENSITIVE CONTENT HIDDEN\] held our hand every step of the way. Biggest payoff was the post- review comments from our employees - all positive! Pros As administrator, I can reset workflows easily, change messaging, track progress with ease. Cons The printed format of the review is hard to read. Sections are not clear in the printed version. Font is too small for a comfortable read. Reason for choosing emPerform Comp module Review Source Response from Quisitive February 20, 2020 Thank you for the great feedback! We are so glad your users are enjoying emPerform - that's our goal. We are also working on a new report format so stay tuned! DG Deb G. Used the software for: ### "emPerform Review from MAC LLP" December 8, 2016 4.0 Very user-friendly for the staff. I love that I can access everything in one place and track goals throughout the year. I've had a little trouble with the admin part in that it is not straight forward and little difficult to navigate and remember the process from year to year, however, the customer support has been wonderful. It would be nicer if it was included in the price of the software, though. I like the new look of 5.0 as well. Very professional. Review Source Response from Quisitive October 5, 2018 Thank you Debbie! We are extremely happy with the new look of emPerform too. You will be happy to note that support is now included as part of your subscription license fee so call us anything you would like a refresher or some help. JW Jason W. CIO Information Technology and Services Used the software for: 2+ years ### "Reliable software, Great Customer Support" October 31, 2016 5.0 We've used emPerform for 3 years now. The software is very reliable and the single sign makes it a great value to our organization. It is complicated to setup initially but customer support has been excellent. Once the reviews, approvals, etc. are setup, the next year's review creation is much easier. Pros Single Sign On Cons Initial setup is complicated. Review Source ES Erica S. HR Generalist Used the software for: ### "emPerform experience" June 24, 2015 5.0 My emPerform representative is responsive and helpful. Customer support exceeds my expectations every time! My representative is knowledgeable about their product and about how I use it. I also like the fact that I can give suggestions for functionality changes that would make my life as an administrator easier and emPerform is receptive to that feedback. I have even seen suggested changes rolled out during an update! One con is that some administrator reports require manipulation to be useful. Review Source ML Molly L. Human Resources Manager Hospital & Health Care Used the software for: Less than 6 months ### "Mountainview Residence" February 5, 2020 4.0 Emperform has allowed for a streamlined process for Performance reviews. Staff are able to continuously update progress on their goals and it is so easy to use for all skill levels! Pros Emperform is efficient and easy to use for all! Cons Issues with password set up and following security measures Review Source GP Gayle P. Compensation Specialist Computer Software Used the software for: ### "Fantastic product" May 16, 2017 5.0 Great for organizations who have not had a system to support them with Performance Management. Pros From the initial demonstration, we felt the system was very easy, almost intuitive to use. The company truly believes in their product and it shows in the way that they go to market. Review Source JD Joanna D. Insurance Used the software for: ### "Reviewing CRG emPerform" April 15, 2015 4.0 Reviewing CRG emPerform Pros Ease of use when trying to enter personal performance info Cons When the appraisal is printed it's hard to read. All info runs together. There's no separation. Also, there needs to be a way to attach more than one document at a time. Review Source ET Elaine T. HR Generalist Philanthropy Used the software for: Less than 6 months ### "Excellent Performance Management Tool" September 9, 2016 5.0 Pros Emperform is an excellent performance management tool and the support that I received for my implementation and roll-out from the Corporate Renaissance Group exceeded my expectations. Lonnie Dowdell and Anant Rege provided all of the support that I needed to ensure that I truly felt comfortable with the system. Cons Not applicable - it is an excellent tool and the Corporate Renaissance Group\`s customer service was outstanding. Review Source KG Keith G. HR Director Education Management Used the software for: 1-2 years ### "Simple with Nice Features" November 3, 2016 5.0 emPerform's startup training is superb and the product is intuitive and easy to use. The recent upgrade has cleared up some issues that were confusing to some and improved the look and feel. The value proposition is also easy to accept. Good product. Pros Ease of use Cons Nothing Review Source DF Daniel F. Used the software for: ### "emPerform is right for our business" November 4, 2016 5.0 emPerform helps us to track and manage performance for many employees. It fits our needs and causes very few problems for us from a software perspective. Would recommend. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.