Best For

Lodgix serves the market of vacation rental managers and owners that desire a great product at a fair price while also delivering top notch customer service. We don't over promise and under deliver!

Product Details

Free 30 day, no credit card trial. Free setup / support. No contracts. Flat monthly pricing. WordPress plugin and API. Integrated to Airbnb, HomeAway, TripAdvisor, Facebook, Booking.com and Expedia. Other integrations include Beyond Pricing, PriceLabs, RemoteLock, Kaba, Mailchimp, Stripe, Auth.net and others. Housekeeping app, Digital signatures, owner portals, work orders, travel insurance, damage protection and automated sms and email messaging. Great product at a reasonable price!

Contact Details

Lodgix.com

http://www.lodgix.com

Founded in 2006

Located in United States

Starting Price

  • $49.99/month
  • Pricing varies by # of properties. Not recommended for <3 properties.

Free Trial

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Lodgix.com Features

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

Lodgix.com Reviews

Showing 5 of 140 reviews
Overall
4.9/5
Ease of Use
4.8/5
Customer Service
4.9/5
Ricahrd K.
Property Manager
Hospitality, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 7, 2019

“The BEST PMS out there!”

OverallLove Lodgix. From the beginning, the customer service has been second to none. I wish I could hire these guys to work for me. They are constantly making improvements. Nothing is static here. Constantly evolving ...but in a good way..not be cause something was broke. I cant imagine how much time using this software has saved me and at the same time, provided me with a better customer experience. I do think I am a Lodgix lifer now:) So real quick: the software works, great customer service, always growing Of the 5 PMS I have used, Lodgix by far was and is the best!
ProsDeep depth is usage. So much you can do with it and it just WORKS! I have used several other channel managers/property management systems and they all never seemed to rise to a level of just being acceptable. Lodgix hits that ball out of the park everytime! Response by the team is also stellar. Not only is their response time great...they are also helpful. Unlike most service providers, they answer the phone or email real fast, but they keep you going in circles for hours and days before a resolution is met, if ever. Go with Lodgix...they really cant be beat!
ConsI have been using for over 3 years now and I am still learning everyday something new. That is how in depth this software is. Of course you can get up and running within a day or so...but then you start to add layers on top of layers and that takes time. So dont let that hold you back. It takes time to make something meaningful happen.
Reviewer Source 
Source: Capterra
November 7, 2019
Helen T.
Business Owner
Leisure, Travel & Tourism, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 7, 2019

“Ticks ALL the boxes!”

OverallFrom the beginning, these guys have been super helpful. The software is really easy. The pricing is very reasonable, with the option to have add ons at additional cost. There have not been any glitches over the years, the system has never 'gone down' and business has grown because of Lodgix.
ProsEase of use. We very quickly could load up our multiple properties and get the business up and running and fully operational very quickly, when we changed over from our last PMS. The software works equally well for Australian businesses, even though the company is US based My staff find it easy to navigate and training has been no problem with the Tutorial Manual that is provided. I love that the guys are constantly improving things, and nothing is static. There is always great changes that are taking place. We opened up second business and automatically went to Lodgix for our PMS. There was no need to shop around, I couldnt be happier with the product we have. Totally love that the guys always respond to any questions we have. Even though we have a time delay of 12 hours difference, I have often had replies out of business hours from them. I sincerely thank them for their customer support. It is always clear, concise and helpful.
ConsI would dearly love it if a guest could do a property search, enter date parameters, and all available holiday homes with a total price could be visible. I do believe however that is something that the guys are working on. So that is fantastic. Not having this function has in no way impeded our bookings, with almost 70% of our bookings coming directly through Lodgix!!
Reviewer Source 
Source: Capterra
November 7, 2019
Rheannon S.
Owner
Hospitality, Self-employed
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 7, 2019

“Great Software, and Awesome Customer Service! ”

OverallI've have been very satisfied and impressed with Lodgix from day one. They have great software that's simple to use, and great customer service.
ProsI must admit that at first I was a little Leary to try Lodgix. They seemed pretty cheap compared to so many others, so I figured it probably didn't offer the options I was looking for. Before even giving the free trial a try, I called and asked them a ton of questions. The owners were very quick to call me back, and very patient in answering everything. I was wondering about. They offered to set up an online meeting to walk me through it all which I accepted. It was very thorough, and answered all my questions plus taught me more. The initial set up on my website was done by a web professional. She commented on how easy it was to set up and how she was very impressed with the system. I love the way it looks on my website, and my favorite thing is probably how simple and thorough setting up a new listing is! I manage a few different vacation rentals and love how this walks you through everything down to the smallest details. Before using Lodgix I had to send all my photos to my web designer, and send her all the info and she had to make custom listings for everything. I absolutely love that now I can simply sign into Lodgix and create new listings, and edit old ones, or change prices, or anything I want without having to have someone else do it for me. A few days into my free month trial while I was still working on setting everything up, I had already decided Lodgix was the answer I had been looking for for so long! I would highly recommend it to anyone!
ConsThe only thing I'd say I had any trouble with at first was figuring out how to accept a booking. It really only took me a few minutes to figure out, and once you know how it's pretty easy. That being said they do have links and videos that explain all kinds of things, I just hadn't watched them because the rest of the set up was so easy I never needed the extra help. Anytime I have contacted Lodgix with a question they respond within a few minutes and will send a photo with arrows to show me what to do, or a link to a similar article so I can visually see how to do something. They make it very simple, and their customer service is great!
Reviewer Source 
Source: Capterra
November 7, 2019
Lisa B.
Owner
Hospitality, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 7, 2019

“So glad we found Lodgix”

OverallLodgix has allowed us to run our accommodation business much more easily and at a lower cost than before leaving us with more time and money to spend on our personal life. It does everything we want in a hospitality software package including synching calendars with different online booking sites, our own booking button on our website and more.
ProsI love that it is so easy to set up a new booking and organise payment when a booking comes through to us direct. I also love the automatic emails we have set up for guests before and after their stay. The customer service from Lodgix has always been prompt and helpful. We can also run lots of reports and the one I love the most is where I can compare this year's revenue with last year's.
ConsI'd like to be able to maybe format the emails a bit differently but they are more than adequate and I wouldn't want the very reasonable fees to go up.
Reviewer Source 
Source: Capterra
November 7, 2019
sean t.
partner
Hospital & Health Care, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 7, 2019

“NO QUESTION *BEST* solution for small business”

OverallLodgix does things with excellence. Lodgix developed and continues to refine a platform that thinks about my business like a business partner instead of an apathetic employee or a lazy vendor. It's easy to find apathetic and lazy people. It's hard to find a business partner. Maybe someone reading this thinks I'm a schill, but I'm writing what I've written because our business was bleeding money to an inferior platform that was recommended by someone who never investigated alternate platforms. I was on Guesty, which is not a true channel manager. Lodgix is a channel manager. If you don't have a platform that actually gives you sync and operability with all the major channels, you're doing yourself a disservice. Many other platforms are disguising themselves as a management platform when their objective is to do one of the following: -take over managing your properties -sell you a really expensive web site -sell you a really expensive digital marketing solution Almost none of these other "solutions" actually manage your channels, not even to speak of the abundant features in Lodgix. It took me nearly 220 hours of demos, research, phone calls and trials to make my way down every dead end. Do yourself a favor and don't put yourself in a position of having to switch platforms. Lodgix will take you from 3 properties to 300 properties.
ProsIt is a complete package that is scalable. Their extra modules for employees and property management are welcome bolt-on a la carte additions if you've grown to need them, and they don't saddle you with the price for that service when you don't. Every tier and aspect of their pricing is reasonable and delivers value. Their support is excellent. I hate it when guests don't bother to read important details and I always try to reference Lodgix material before I create a ticket. When I miss obvious things or misunderstand their material they're still very responsive and make every reasonable effort to solve my problem. There's a difference between solving a problem and just saying "sorry for the inconvenience". Their help library/manual is very well conceived and thorough. They continue to roll out improvements. When I started I was a little disappointed in the fundamental function of their calendar, but it was not a difficult work-around to achieve what I wanted. However, they told me they were working on an improvement that would accomplish exactly what I wanted. THEY KEPT THEIR PROMISE. Most people will tell you what you want to hear and never address it. Lodgix gives me a platform that delivers nearly what an enterprise solution delivers. There are two truly enterprise level solutions that cost a fortune, and I couldn't possibly know if I would get equal support without spending a fortune. This is the best solution for everything a short term rental operator needs.
ConsI didn't like the calendar initially, but it is an excellent calendar and they've made improvements so I have all the capability of making adjustments as needed. This negative aspect is now a non-issue because they listened to their customers. It's more complex than a crummy phone app, but this is not really a negative. If you try to run this business off a phone app you're either shooting too low in your operations or you're planning to fail. IF you're not committed to becoming a proficient user of the platform you choose, why even bother. The "simpler" solutions don't have half the operability you need. No platform is perfect. There are tweaky little things that puzzle me sometimes, but there's always a solution. When I say tweaky things I don't want to imply inoperable features or down time. This platform has never failed to function and stay up 16 waking hours a day every day.
Reviewer Source 
Source: Capterra
November 7, 2019