# Lodgix Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Lodgix the right Vacation Rental solution for you? Explore 171 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/114032/Lodgix-com/reviews --- Lodgix 4.8 (171) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Lodgix Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews KS Katerina S SalesReal Estate, 501 - 1,000 employeesUsed the software for: More than 2 years. “Overall my experience with Lodgix is great and would highly recommend to vacation rental owners.“ June 11, 2021 MD Michael D OwnerReal Estate, 2 - 10 employeesUsed the software for: 1-2 years. “Support (CS) was spotty and the pricing model (% of sales).“ October 13, 2022 ## Showing most helpful reviews Showing 1-25 of 171 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Andy P. Director of Operations and Sales, Managing Partner Real Estate Used the software for: 1-2 years ### "It's a hidden gem - stumbled upon Lodgix + learned how awesome it is" July 7, 2017 4.0 Using it for over 1.5 years. The manuals are pretty up to date, it just takes some time to get acquainted and set it all up, but the team is very responsive. They have a blog I discovered that they constantly post updates from on new features coming up. They've updated a lot of the user/guest interfaces. Though it has taken awhile to get all things in order, it has saved us a lot of time ! Integrated PM account with Homeaway/VRBO and TripAdvisor/FlipKey, calendar syncing for other non-integrated sites. I've attempted to "try" or convert to another platform/VRM/CRM but due to the extensive set up process, I have not successfully switched. has all you need at a great price. I'm glad we stumbled and started with this. It's pretty flexible/versatile, but if you want something better and are willing to pay top dollar, then there's other options out there. Pros Integrated payment processing, email and invoice template customization, automated trigger emails, custom rules/pricing, integrates with our website, homeaway, tripadvisor. 2-way calendar sync, and tons of reporting functions/exporting to excel or pdf is simple. Cons Can't import data, takes time to DIY and learn it if you don't have experience setting up a CRM/VRM. However, they'll schedule a time to guide you and show you via phone/web conference. I became acquainted with (and set up) this software just by using their online guide/manuals and some googling + some late nights when customers weren't calling. Review Source HT Helen T. Business Owner Leisure, Travel & Tourism Used the software for: 2+ years ### "Ticks ALL the boxes!" November 8, 2019 5.0 From the beginning, these guys have been super helpful. The software is really easy. The pricing is very reasonable, with the option to have add ons at additional cost. There have not been any glitches over the years, the system has never 'gone down' and business has grown because of . Pros Ease of use. We very quickly could load up our multiple properties and get the business up and running and fully operational very quickly, when we changed over from our last PMS. The software works equally well for Australian businesses, even though the company is US based My staff find it easy to navigate and training has been no problem with the Tutorial Manual that is provided. I love that the guys are constantly improving things, and nothing is static. There is always great changes that are taking place. We opened up second business and automatically went to for our PMS. There was no need to shop around, I couldnt be happier with the product we have. Totally love that the guys always respond to any questions we have. Even though we have a time delay of 12 hours difference, I have often had replies out of business hours from them. I sincerely thank them for their customer support. It is always clear, concise and helpful. Cons I would dearly love it if a guest could do a property search, enter date parameters, and all available holiday homes with a total price could be visible. I do believe however that is something that the guys are working on. So that is fantastic. Not having this function has in no way impeded our bookings, with almost 70% of our bookings coming directly through !! Alternatives considered [CiiRUS](https://www.capterra.com/p/134175/CiiRUS/)[Newbook](https://www.capterra.com/p/144942/NewBook/) Reason for choosing Lodgix I had contracts signed with both companies (at different times). And they both let me down. One company could not comply with Australian taxation requirements, and the other decided to pull their accounting module last minute. So I couldn't waste any more time, I found , and within the 60 day trial period I had my business fully functioning and kicking booking goals!! Never looked back. Review Source VR Verified Reviewer Admin Hospitality Used the software for: 2+ years ### "Choose another property management software " January 31, 2025 1.0 Pros I don't have anything positive to say about . The customer service at Lodgix was not friendly when I had billing questions. Cons I do not recommend . Lodgix has an outdated interface that makes it difficult to make changes efficiently. Additionally, the platform imposes hidden channel fees, which, when combined with the monthly subscription cost, make it more expensive than many competitors. Furthermore, Lodgix offers limited integrations, restricting its flexibility and functionality compared to other options. Review Source LB Lisa B. Owner Hospitality Used the software for: 2+ years ### "So glad we found Lodgix" November 7, 2019 5.0 has allowed us to run our accommodation business much more easily and at a lower cost than before leaving us with more time and money to spend on our personal life. It does everything we want in a hospitality software package including synching calendars with different online booking sites, our own booking button on our website and more. Pros I love that it is so easy to set up a new booking and organise payment when a booking comes through to us direct. I also love the automatic emails we have set up for guests before and after their stay. The customer service from has always been prompt and helpful. We can also run lots of reports and the one I love the most is where I can compare this year’s revenue with last year’s. Cons I’d like to be able to maybe format the emails a bit differently but they are more than adequate and I wouldn’t want the very reasonable fees to go up. Alternatives considered [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/) Reason for choosing Lodgix It was more expensive and email templates were poor. The software was clunky too. Switched from [Keap](https://www.capterra.com/p/76390/Infusionsoft/) was more hospitality specific and offered more solutions and was 1/5 of the cost. Plus it is easier to get help from Lodgix when you need it. Review Source AE Alexandra E. Owner Hospitality Used the software for: 1-2 years ### "Great product for doing website updates - reporting is limited resulting in a lot of manual efforts" November 22, 2019 4.0 My overall experience has been positive. I have had issues but \[SENSITIVE CONTENT HIDDEN\] have been prompt to resolve. Pros I call this product by back office though it also generates and updates by website. It interfaces with my payment systems well and it is fairly easy to use. Getting photos added is easy thought i just recently learned that adding Alt tags is a limitation. Alt tags are a key requirement for SEO Cons The reporting basically sucks for my needs. I tried using the reports with some edits but editing also is a limitation. I have two business models in place: For example. The model that was in place when I signed up involves sharing a 60/30 or 70/30 split on the lodging figure and corresponding tax is also split accordingly. can't deal with that so I have to track sales, by client, in separate worksheets. The reporting is not useful for my needs because I am not able to tell the system to use my business model elements. Reason for choosing Lodgix Ease of use, could build me a website at reasonable cost, support staff seemed very responsive. Switched from [ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/) The support was terrible and the product had a lot of limitations. Review Source TH Tim H. General Manager Hospitality Used the software for: 1-2 years ### "Think about switching" November 7, 2019 5.0 is an outstanding product for small to medium, hotel and property management users. Prior to switching to Lodgix I had two pressing objectives. Firstly, our older system had issues with credit card storage compliance (PCI). Lodgix solved this issue easily and this annual burden (PCI compliance) is a thing of the past. Secondly, we had developed our old system over many years to meet our needs, but we were seriously behind in our ease of getting inventory out to sales channels. Again, Lodgix solves this easily and inventory is synced without the worry of overbookings. Thank you Lodgix!! Pros Easy to use, can be used remotely outside the work location, good access to sales channels, comprehensive reporting options, great credit card payment options with Stripe link. Cons is a wonderful out to the box solution. I have some improvements that would help our business and while Lodgix is responsive to my needs they have their own priorities for improvements. Alternatives considered [Escapia](https://www.capterra.com/p/134081/Escapia/) Reason for choosing Lodgix When talking to the Escapia software folks they were (thankfully) candid and told me - we are too big a solution for your size of business, you should talk to . Review Source SG Sharon G. Owner Hospitality Used the software for: 1-2 years ### "Fantastic Company, Software and Customer Service!!!!" November 7, 2019 5.0 Stellar customer service! The response rate is fantastic!! They are always there to answer the question, no matter how simple or complicated it may be. continually works to improve an already great product and they never disappoint! Pros This software provides me with all the tools I need to operate my business! Everything from management, reservations, owner statements, tax reports and more is incorporated to make this a one-stop software that does it all! It is not complicated and the online manual is great!! Cons There really isn't anything I don't like about this software. I'm very happy with it. Alternatives considered [CiiRUS](https://www.capterra.com/p/134175/CiiRUS/) Reason for choosing Lodgix I had worked with Ciirus at my previous job for over 8 years and initially was going to go with that software. However after contacting and speaking with their representative, I believed they were a better fit for a small business, much more affordable and their customer service was outstanding. Lodgix is a company that I can grow with; they and listen to and value their customers! Review Source BG Barbara G. owner Real Estate Used the software for: 2+ years ### "Simplifies the reservation and back office processes" November 7, 2019 5.0 Great. The team is quick to respond and easy to work with. Pros I like that it becomes one central place for all bookings to come in and information to be pushed out. It makes marketing and reservations much simpler. I also like the way rates and rules are shared by like properties in the system rather than repeating that work for every single property. It has absolutely increased my efficiency. Cons I would be happy to see integration/sync options open up to even more marketing venues. Reason for choosing Lodgix Pricing. Ease of use. Integration Channels Switched from [Ivon](https://www.capterra.com/p/104437/ivacationonline/) offered more sync/integration options. It became important for us to have these additional avenues for marketing. Review Source VR Verified Reviewer Admin Hospitality Used the software for: 1-2 years ### "used lodgix awhile ago, hopefully they've changed for the better since then." October 31, 2019 3.0 It looked like it had more functions for the price but I ended up switching to another software eventually. Pros The interface was pretty user friendly and it saved me time on responding to inquiries. Connected to many listing channels but some of them were more integrated than others. Cons The customer service team wasn't very helpful and took forever to get onboard. They were supposed to do all the data transferring for me but I ended up having to do a lot of it manually. Alternatives considered [Bookerville](https://www.capterra.com/p/118312/Bookerville/)[CiiRUS](https://www.capterra.com/p/134175/CiiRUS/) Reason for choosing Lodgix It looked like it had more functions for the price but I ended up switching back to bookerville. Review Source Response from Lodgix.com November 7, 2019 It's important to note, that Capterra appears to allow anonymous reviews. Capterra does ZERO screening of these reviews for authenticity. In this particular instance, I believe the reviewer may have confused Lodgix with Lodgify as this statement: "They were supposed to do all the data transferring for me." ...would have never occurred on Lodgix because we don't help with data transfer at all. We provide some tools (csv importing, ical importing, ical to invoice tools, etc..) but have never and will never manually aid in moving data. We can provide all kids of suggestions on how to make the process easier, etc.. But we can't physically do any of it for you. You see this time and time again these aggregation sites like Capterra. Very very poor quality control. PR Patty R. rentals manager Real Estate Used the software for: 6-12 months ### "Best solution I've found" November 26, 2019 4.0 Our rental management business is through . It has been great. Sometimes it is difficult to speak to a support person by phone, but overall I have been very pleased. Pros is easy to use, organized, and flexible in many ways. I have used other rental management software, and this is the best combination of performance and price. Cons The only thing that I am very unhappy with is that my inquiry emails and some other emails cannot be sent from my own email address. They go from "mtalodgix" and they almost ALWAYS go into the SPAM folder of my customers and prospective customers and even owners. This is a serious limitation and is causing me to lose business. Reason for choosing Lodgix I do not remember the names but we looked at so many. had most of the features we needed. Switched from [Escapia](https://www.capterra.com/p/134081/Escapia/) Escapia was far too expensive, although it was much more powerful than . I was not unhappy with Escapia, we are just too small to afford its price. Review Source TM Tim M. owner - cancunvacationrentals.com Hospitality Used the software for: 2+ years ### "Good product and good service!" November 22, 2019 5.0 There service is great, you can set up a time to talk to a human, which is all you ask for and from there they really know their product well. Pros I wanted online booking that could integrate with my site, without me being forced into web design software that included its own online booking system. I wanted my web site separate from my booking system so if I ever wanted to change I could. That was the reason I went with . Cons I think changing prices has come a long way in our industry. I think homeaway is currently the easiest to use to change prices quickly over stretches of time and still get in those higher prices for Fri, Sat, and Sunday. As of this writing, still works essentially like flipkey/tripadvisor for price changing which takes far more time compared to leading edge in our industry. Reason for choosing Lodgix Most others wanted to sell me the software for the web site also, which forced me to use all their stuff. I felt boxed in that way. Review Source AW Adam W. Manager Hospitality Used the software for: 1-2 years ### "Robust Management Program, Easy Integration, Responsive Support & Great Price! " November 7, 2019 5.0 I researched options, did the integration and have stayed with even after comparing other programs. Price point is good, utility is pretty amazing if you geek out at what it can do & you retain control on optimizing the functionality that most other products simply don’t allow. Pros is a robust property management portal that allows for a lot of customization to support your established workflows. It is easy to set up automations, 3rd Party integrations and retain control on how things function. You can get into some pretty cool functions but if you want or go with a more simple & traditional use. Makes for an easy launch while supporting continual builds & growth Cons You gotta double check your integrations and automations to ensure that you have established settings correctly or you can sometimes miss things. But you should be doing that anyway... Review Source XB Xaverie B. Owner Real Estate Used the software for: 2+ years ### "Makes My Life Easier" November 22, 2019 5.0 Easy to provide quotes and edit rates when future guests call for a booking - easy to integrate with our Wordpress site - easy, easy and easy to use! So thankful for a program that does not make life more complicated! Pros So easy to add new properties - best part is being able to clone rates from year to year! Love that new feature! Cons Not able to have different persons in office to sign in and update items without adding employees for extra costs - have someone that would update for me once or twice a month but don't need them to be added on as an employee. Alternatives considered [OwnerRez](https://www.capterra.com/p/100831/OwnerRez/) Reason for choosing Lodgix Trial period captured me! Review Source MB Marianne B. Property Manager Recreational Facilities and Services Used the software for: I used a free trial ### "Changing Reservation Systems IS SUCH A MONUMENTAL TASK!" November 22, 2019 5.0 Right now I've switched my payment system from Rent Payment to Stripe because Strip was quite easy to load into this system. But along with a new reservation system, I'm also learning the new payment system. I will reevaluate this in a month and may switch back as all of my payment records at Rent Payment. It's just an extra challenge. Benefits: They are more cost effective for my size company. Also, the potential to set up my contracts to be E-signed is beneficial. Pros First and Most important is the finished product and what is looks like to the Potential Guest. I started by looking at the finished product and thought it was clean, professional and easy to use. \*\* The plugin for my website was seamless. Then setting up my properties was quite simple and I didn't need any assistance. It's quite user friendly. Once I hit the rates and when I did have a question: I loved the live chat (or questions) right on the screen. I felt the staff was timely and knowledgeable. Cons Switching from one reservation system to another is a Huge Undertaking, so it wasn't really a "con" for this software just a con in general: entering all the reservations that you already have into the new system. The Reservation Invoice takes some getting use to (a little more learning curve). Reason for choosing Lodgix Price, plugin for Wordpress, and end product look! Review Source MT Michele T. Owner Hospitality Used the software for: 2+ years ### "BEST! Rental Management Software" September 15, 2016 5.0 I have been using since I started my vacation rental business in 2012. They by far have the BEST web based program, the BEST customer service, and the BEST tech support. In the beginning the staff had been amazing with assisting me with the set up and understanding of the software. One experience really sticks out for me with Lodgix's support. I sell discount ski tickets which is only a seasonal service. I contacted tech support to ask if there was a feature that I could turn off the sale of the tickets during the non ski season. At that time that was not a feature however, their response was "I'm pretty sure we can make that an option for you". Within a very short period of time I received a response back that they had added a feature to have the ability to turn on/off each service. There has not been much need for me to contact them since because everything works great for me! Pros Web based which is so important so I can access my account from anywhere, anytime. Easy to use, great features and functionality. Cons No Cons Review Source AB ALICE B. BROKER IN CHARGE Real Estate Used the software for: 1-2 years ### "LODGIX REVIEW" November 8, 2019 5.0 Accuracy, speed, efficiency! Reasonably priced. Pros After a brief period of learning (1 to 2 months) I was absolutely astounded at the time saved from our previous methods. I can convert, from inquiry to paid booking, in less than 5 minutes. Unreal. We were actually kind of dumped into because quite suddenly, VRBO changed the way they did something with the integration of our website to theirs. We needed an "integration software" and our website developer chose Lodgix. So, we hadn't even had the time to plan for or investigate, it was just "learn this now!" I have to say I am so happy that it happened! Cons Sometimes there are so many different options (as in triggers) that it's hard to choose just the right formula that will do what I need done. Reason for choosing Lodgix N/A Review Source LM Lois M. Co-Owner Used the software for: ### "Great Product and Great Service" March 8, 2012 5.0 I would highly recommend this on-line booking system to any business who wants to increase cabin or cottage bookings. I would also recommend .com for their design work that they completed on our website. It is very functional and is much more useable than the old site. I love blogging right on our new web site and having customers write their reviews has been a boon! I can post upcoming events to let our customers know what is going on in our area. Pros While the reservations seem to come in on-line all the time, we at Cook Forest Top Hill Cabins sometimes have 4 to 5 on-line reservations first thing in the morning from the night before. Our total reservations, since we started with the on-line bookings, are up overall by about 25% per month and we expect it to increase even more as time goes on. We also really like the merchant processing system that is in place, cdgcommerce. Thanks for your great service! Cons One Con was in setting up as I misunderstood what was required. We have a merchant account that we use in our office when people check in. So when I was asked if we had a merchant account, of course, I said that we did. BUT, I did not understand that we needed an ON-LINE merchant account. This on-line merchant account is a totally separate account from what we have in our office. It took a few weeks longer to get up and running but the wait was worth it. We love CDGcommerce, the company that we went with for the on-line merchant account and things are working very smoothly now. Review Source Response from Lodgix.com August 9, 2012 Thanks Lois, really appreciate the nice words. I am so happy that Lodgix is meeting all of your expectations. We have some great new innovations on the horizon and we'll continue to do our best to develop a system that results in more bookings with less time spent per booking! Brent MP Michael P. Owner Hospitality Used the software for: 2+ years ### "Time Saver!" November 7, 2019 5.0 I started my vacation rental business from scratch, and didn’t have any experience with booking software. I found to be easy to use and operate. It also saved me a lot of time processing reservations. Once I got everything set up, it just takes a couple clicks to confirm a booking. I couldn’t imagine trying to keep my reservations and calendar any more organized than Lodgix does. Pros Excellent customer support Calendar always stays updated. No double bookings Automatic trigger emails save a huge amount of time. Syncs excellent with travel sites like VRBO Cons At this time I don’t have any Cons to speak of. Review Source RV Robert V. Owner Graphic Design Used the software for: 2+ years ### "Stops double bookings. And so much more" November 7, 2019 5.0 I won’t go back to the previous system I used. This is easy to use and great customer service to help with questions or problems. Pros Easy to use with an online detailed manual Automates so many things such as emails and calendar updates Easy to configure and personalize Integrates with payment systems Great customer service Cons There are still a few things I’d like added but they are continually working Reason for choosing Lodgix Price number of companies that integrated with . Ease of use. Review Source CL Chad L. Owner Hospitality Used the software for: 2+ years ### "Best User-Friendly Reservation System for Vacation Rentals" November 25, 2019 5.0 Pros Very user friendly - simple and perfect for what we need in our daily operations. has came a long way when we have started 10 years ago and they continue to improve to meet our daily challenges. Support team is very helpful and very quick to respond. Cons Not so much... is getting better with mobile friendly abilities and keeping up with the trends in the vacation rental reservation systems throughout the industry. Review Source MK Morgan K. Owner Leisure, Travel & Tourism Used the software for: 6-12 months ### "Excellent Support for Small Business" November 10, 2019 5.0 Overall we are glad we chose . It’s awesome that we can access it anywhere to make changes on the fly or to check our guest calendar. The reporting is great which makes doing quarterly taxes a breeze. Pros Learning took me a minute, but it offers everything we needed to accept online reservations, credit card payments, expense tracking and timed communication with our guests. The support team is easy to work with, through online chat, so I can get help when I need it. The support documentation is excellent though, so I’ve only reached out to support twice. Cons You do need to spend some time reading the set up documents. Understanding the basics goes a long way, but I did find some of the category names to be confusing initially. Review Source WM Wendy M. owner Hospitality Used the software for: 2+ years ### "Amazing platform" November 26, 2019 5.0 Pros Ease of use and integration with other booking platforms. Cons I ran into a couple of issues with Airbnb Alternatives considered [Evolve](https://www.capterra.com/p/196480/Evolve/) Reason for choosing Lodgix Control over platform Review Source RM Rosemary M. President Hospitality Used the software for: 6-12 months ### "Thank you Lodgix for the huge productivity lift you give us every day!" August 30, 2016 5.0 We operate seven vacation rentals, so we're the small guys, but the productivity lift we've seen is huge! Now we can concentrate on competitive analysis, marketing, and capital projects in an ever changing environment, without being distracted by the day-to-day details which the software takes care of so easily and completely. This team has thought of everything! Pros EASE OF USE. The software is written in an intuitive, straightforward and friendly way! It's obvious that the developer(s) is in the vacation rental business just like the clients are! This comes through over and over. Everything you need to run your business is there and the documentation is excellent. Above all, if you do get stumped they will help you right now. I love the chat experience! It's local, it's now, it's from the experts and you really do get help! How often can you say that?! Cons I wish I had subscribed sooner! Review Source JL Jennifer L. Real Estate Broker Real Estate Used the software for: 1-2 years ### "Excelent software and customer service" August 30, 2016 5.0 I manage around 50 properties in Rincon PR and was doing it all manual for so many years. As the business grew I know I needed a reliable system for all my rentals. From the beginning the staff answered all my questions (over 100) in less than an hour everytime. I was scared that after buying the product (as with other companies) the customer service was not gonna be the same, however they keep being always available and have helped me in all my dobuts. The software is so easy to use and so effective! The online training covered all I needed to know. This is one of the best investments that I have made on my company. I will recommend them to anyone! Pros Everything! Review Source Response from Lodgix.com August 30, 2016 Thanks Jennifer, it's been a pleasure working with your team. Hopefully we both have many years of success in front of us! Brent CB CareySue B. Owner Hospitality Used the software for: 2+ years ### "Customer Support was my biggest challenge" November 23, 2019 3.0 Never felt like my business mattered. Started with 5 ended with over 50 properties Pros Ability to create email invoices to pay, calendar grid Cons Customer support enhancement suggestions Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.