# Bold Gemini Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Bold Gemini Software - reviews, pricing plans, popular comparisons to other Physical Security products and more.

Source: https://www.capterra.com/p/114042/Bold-Gemini

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# 

 Bold Gemini Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Bold Gemini

## What is Bold Gemini?

Bold Communications is the leading UK supplier of CCTV and alarm monitoring solutions. Our Gemini software is fully supported by our 24/7 technical team to provide ease of use, efficiency, the widest range of functionality and cost savings. Bold Gemini integrated security software is used in commercial, corporate and in-house, local authority, retail, banking, hospital and university monitoring control rooms.

## What is Bold Gemini used for?

[Physical Security](https://www.capterra.com/physical-security-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£1000

Per User, One Time

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Bold Gemini?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.boldcommunications.co.uk/&name=Bold Gemini)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Bold Gemini

2.5 (2)

VS.

[4.4 (79)](https://www.capterra.com/p/147599/Resolver/reviews/)

Starting Price

£1000

Per User, One Time

Starting Price

$10000

Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.0 (2)

Ease Of Use

4.4 (54)

Value For Money

0.0 (0)

Value For Money

4.5 (40)

Customer Service

2.0 (2)

Customer Service

4.6 (46)

## Bold Gemini alternatives

Highest Rated

[4.9 (24)](https://www.capterra.com/p/181579/Guardhouse/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Brivo Access](https://www.capterra.com/p/234450/Brivo-Access/)

[4.3 (54)](https://www.capterra.com/p/234450/Brivo-Access/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

81%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/234450/Brivo-Access/)

[RemoteLock](https://www.capterra.com/p/266951/RemoteLock/)

[2.7 (19)](https://www.capterra.com/p/266951/RemoteLock/reviews/)

Starting price

$72.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

37%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/266951/RemoteLock/)

## FAQs about Bold Gemini

Overview

### What company size and specific industries is Bold Gemini built for?

Bold Gemini is designed for commercial, corporate, and in-house organizations across local authorities, retail, banking, hospitals, and universities. It suits medium to large operations that need integrated security monitoring software for managed facilities and multi-site environments in both public and private sectors.

Features and Usability

### What are the key features of Bold Gemini?

Bold Gemini offers alarm management, audit management, safety incident management, security management, and visitor management. These core features support monitoring alarms, recording audits, documenting safety incidents, managing security activities, and tracking visitor access within one system.

Getting Started and Support

### What training and onboarding options does Bold Gemini offer?

Bold Gemini provides in person training and webinars to help teams get started. In person training supports guided, face-to-face instruction, while webinars offer live online sessions for remote learning and feature overviews. These formats give users direct access to product guidance and setup information.

Getting Started and Support

### What customer support options does Bold Gemini offer?

Bold Gemini provides 24/7 Live Rep support. With no reviewer feedback available on support experiences, customer satisfaction, response speed, and helpfulness cannot be described from user reports.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alarm Management

Configure and receive notifications when something is out of order

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Safety Incident Management

Track, report on and implement actions pertaining to physical safety at the workplace

Security Management

Manage and control the security aspects of an organization's digital assets, resources, and operations

Visitor Management

Allow organizations to streamline the check-in process for visitors.

Bold Gemini 5 features

Configure and receive notifications when something is out of order

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Track, report on and implement actions pertaining to physical safety at the workplace

Manage and control the security aspects of an organization's digital assets, resources, and operations

Allow organizations to streamline the check-in process for visitors.

Features

3.0 (1)

3.0

Based on 1 reviews

## Pricing

Basic

£1,000

Per User,One Time

## Support, customer service and training options

Customer Service

2.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.0 (2)

2.0

Based on 2 reviews

## User reviews

Overall rating

2.5

Based on 2 reviews

Filter by rating

5(0)

4(1)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

AN

Anonymous User

Alarm Controller

Security and Investigations

### "Bold Gemini"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

March 3, 2019

Pros

I work with this system as my Job on night shift monitoring alarm system, this is easy to use, great database with all features for every detail for customers and businesses, easy to use toolbars and gives you a status from NSI on times and stats dealing with alarm systems. Also great for running reports off for my work as well as customer base reports.

Cons

Ah sorry but every time there is an update it knocks things out of sync, crashes and freezes when trying to log on, also when you have a batch of alarms yes you have a batch close button but no select all button for all users only for management. When you have a multitude of non alarms you have to clear then one by one but if you had a select all button this would be faster to dealing with alarms.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 23, 2021

Use feedback is valuable and warmly welcomed. Like all software applications, aging server hardware and operating systems impact negatively on performance. In these circumstances, we recommend updating processing hardware or migrating to a hosted deployment, like Azure.

PK

Papageorgiou K.

Manager

### "Bad support "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

0.0

0.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 8, 2015

Bad support and no answer the email

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 11, 2019

Bold has never dealt directly with Europa Security or with Mr Kostas, though we understand he has a financial dispute with his supplier which is being handled by the Greek courts.

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