Bold Communications

Bold Gemini


2.5 / 5
2 reviews

Who Uses This Software?

Bold Gemini is the leading UK supplier of integrated security monitoring software used in commercial, corporate and in-house, local authority, retail, banking, hospital and universities.


Average Ratings

2 Reviews

  • 2.5 / 5
    Overall

  • 3 / 5
    Ease of Use

  • 2 / 5
    Customer Service

Product Details

  • Starting Price
    $1,000.00/one-time
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Webinars
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Bold Communications
  • www.boldcommunications.co.uk/
  • United Kingdom

About Bold Gemini

Bold Communications is the leading UK supplier of CCTV and alarm monitoring solutions. Our Gemini software is fully supported by our 24/7 technical team to provide ease of use, efficiency, the widest range of functionality and cost savings. Bold Gemini integrated security software is used in commercial, corporate and in-house, local authority, retail, banking, hospital and university monitoring control rooms.


Bold Gemini Features

  • Checkpoint Tracking
  • Customer Management
  • Data Collection
  • Event Management
  • Incident Management
  • Investigation Management
  • Multiple Alarm Queues

Bold Gemini Reviews Recently Reviewed!


Bold Gemini

Mar 02, 2019
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: I work with this system as my Job on night shift monitoring alarm system, this is easy to use, great database with all features for every detail for customers and businesses, easy to use toolbars and gives you a status from NSI on times and stats dealing with alarm systems. Also great for running reports off for my work as well as customer base reports.

Cons: Ah sorry but every time there is an update it knocks things out of sync, crashes and freezes when trying to log on, also when you have a batch of alarms yes you have a batch close button but no select all button for all users only for management. When you have a multitude of non alarms you have to clear then one by one but if you had a select all button this would be faster to dealing with alarms.

Bad support

Aug 08, 2015
1/5
Overall

1 / 5
Ease of Use

1 / 5
Customer Support

Comments: Bad support and no answer the email

Vendor Response

by Bold Communications on January 11, 2019

Bold has never dealt directly with Europa Security or with Mr Kostas, though we understand he has a financial dispute with his supplier which is being handled by the Greek courts.