Qualaroo
by Qualaroo
Who Uses This Software?
Marketers, Entrepreneurs, Website designers, developers, etc.
Average Ratings
4 Reviews-
Overall
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Ease of Use
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Customer Service
Product Details
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Starting Price$99.00/year
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Free TrialYes
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DeploymentCloud, SaaS, Web
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TrainingDocumentation
Webinars
Live Online
In Person
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SupportOnline
Business Hours
Vendor Details
- Qualaroo
- qualaroo.com/
- Founded 2008
- United States
About Qualaroo
Qualaroo helps companies identify and capitalize on web visitor revenue opportunities. We makes it possible to intelligently target interactions by time on page, pages visited, number of site visits, referring source, or any internal data. These interactions can be used to gather insights about visitors, address their unique needs in real time, and ultimately turn them into valuable customersall through a short snippet of code.
Qualaroo Features
- Custom Survey URLs
- Data Analysis Tools
- Email Marketing
- Embeddable Survey
- Mobile Survey
- Offline Response Collection
- Question Branching
- Question Library
- Site Intercept Survey
- Skip Logic
- Supports Audio / Images / Video
Valuable Insight and Tangible Results
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A+ Customer Service
Comments: Haven't had first hand experience with the software yet, but my interactions with their customer service team has been most enjoyable! A friendly, informative, and helpful team that seems to truly believe in their product and care about their customers.
Quick insights with an easy to use tool... Great!
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Pros: flexibility, usability, the speed we can generate insights and test the improvements again with our customers
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Pros: The branching technology on surveys makes it easy to target customers based on their behaviour. Also the design API meant it was easy to brand our overlays in a way that suited our business.
The on-board process was great and the team worked hard to create a specific integration to meet our business needs
Cons: The reporting functionality is somewhat limited and grouping results by person/ or even by question is difficult to do without getting tons of blanks and having to scroll a lot.
Overall: We ran a survey that provided valuable insights into our customer journey - allowing us to make small tweaks on our homepage that resulted in a 35% uplift in conversions on a test.