--- title: "BookingSync Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about BookingSync Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more." source_url: "https://www.capterra.com/p/114051/BookingSync/" page_type: "product" language: "en" --- # BookingSync Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) BookingSync ## What is BookingSync? Smily helps vacation rental owners & managers run an easy, safe, and more profitable vacation rental business. Smily is the #1 industry partner. We offer a variety of features to answer our clients’ needs: - Channel Manager (Centralize bookings & sync property listings onto accommodation sites such as Airbnb, Booking.com, VRBO, Expedia,Holidu, HomeToGo, HomeLike...) - PMS (Property Management System) - Website builder - Open API - App Center (partners integrations) ## What is BookingSync used for? [Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Reservations](https://www.capterra.com/reservations-software/)[Channel Management](https://www.capterra.com/channel-management-software/) Top alternative Featured Overall rating Based on 56 user reviews Reviews sentiment Positive 86% Neutral 5% Negative 9% Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## BookingSync Overview Updated August 2026 AI summary BookingSync is a cloud-based solution for businesses of all sizes seeking to manage vacation rental operations. It covers core needs such as reservations, calendar and property management, guest communications, and payment processing, while offering options like API access, multi-channel management, and mobile access. Its integration features support coordination across platforms and simplify administrative tasks for rental management teams. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BookingSync 4.4 (56) VS. [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (56) Ease Of Use 4.6 (1,623) Value For Money 3.5 (26) Value For Money 4.6 (1,549) Customer Service 4.5 (55) Customer Service 4.7 (1,591) ## BookingSync alternatives [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (548)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Holidu](https://www.capterra.com/p/165026/Holidu/) [4.7 (99)](https://www.capterra.com/p/165026/Holidu/reviews/) Starting price $80.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/165026/Holidu/) [View all alternatives](https://www.capterra.com/p/114051/BookingSync/alternatives/) ## FAQs about BookingSync Overview ### What problems does BookingSync solve? BookingSync solves calendar conflicts, manual portal updates, and slow booking workflows by syncing listings, rates, and reservations across channels while powering direct-booking websites, automated payments, contracts, and guest messages. Vacation rental managers, multi-property owners, agencies, cleaners, and owner-service teams benefit from better visibility, fewer double bookings, and less operational busywork. Answer based on 47 reviews Overview ### Which roles and teams benefit most from BookingSync? BookingSync is most used by property owners, executives, and operations managers who need to centralize reservations, automate guest communications, and oversee day-to-day rental activity. Marketing and technology leaders benefit from channel distribution, booking visibility, and integrations that support occupancy growth, streamlined workflows, and more efficient portfolio management. Answer based on 50 reviews Overview ### What company size and specific industries is BookingSync built for? BookingSync is designed for small to mid-sized short-term rental businesses that want to grow bookings and manage expansion. It fits operators in the vacation rental and property management sector, especially those focused on scaling a rental portfolio rather than serving general hospitality or other industries. Features and Usability ### What are the key features of BookingSync? BookingSync includes core vacation-rental features like booking management, calendar sync, and multi-channel distribution, plus a booking website for direct reservations. Reviewers also highlight integrations through its API and app connections, owner access for real-time visibility, automated notifications, and customer support as key differentiators for managing listings and guest communication. Answer based on 37 reviews Integrations ### Which third-party tools and platforms does BookingSync integrate with? BookingSync integrates with 10 third-party tools, including Beyond, BookingPal, Rentals United, Gmail, Google Drive, QuickBooks Online, PayPal, PayPal Enterprise Payments, Stripe, and Zapier. These connections cover channel management, email, file storage, accounting, payments, and automation for vacation rental operations. Answer based on 12 reviews Getting Started and Support ### What training and onboarding options does BookingSync offer? BookingSync provides live online sessions, webinars, documentation, and videos for training. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and review. Getting Started and Support ### What customer support options does BookingSync offer, and how do users rate the experience? BookingSync offers email/help desk, FAQ/forum, a knowledge base, and chat. Users often describe support as responsive, helpful, and quick, with replies sometimes arriving within hours. Some reviewers, however, report slow resolutions, uneven onboarding, communication barriers, and limited availability during urgent or weekend issues. Answer based on 37 reviews Ease of use ### Is BookingSync easy to use for vacation rental management? BookingSync keeps daily vacation rental tasks easy for many property managers, owners, and small teams once setup is complete. The interface, mobile access, channel syncing, and automation reduce manual work, but initial configuration can take effort, and some users mention weak documentation, setup mistakes, or a less polished mobile experience. Answer based on 20 reviews ## Features AI summary Based on 3,980 Vacation Rental reviews Capterra data shows that buyers of vacation rental software rank the following features as their top priorities: - **Calendar Management** (**70%** of reviewers rated this feature as critical) - **Data Synchronization** (**66%**) - **Reservations Management** (**67%**) BookingSync supports all three of the features reviewers value most: **Calendar Management**, **Data Synchronization**, and **Reservations Management**. Together, these capabilities help businesses keep availability up to date across channels, reduce booking conflicts, and manage guest reservations more efficiently, allowing teams to stay organized and respond faster to demand. Reservations Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Payment Processing 3.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Mobile Access 4.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Access software remotely via mobile devices For Vacation Rentals 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Designed for vacation rentals Owner Statements 3.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Report showing financial balance at the beginning and the end of the period, along with activity Booking Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations BookingSync 55 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Templates: Pre-made examples and templates for emails - For Vacation Rentals: Designed for vacation rentals - Guest Communications: Communicate with guests directly within the system - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Inventory Control: Monitor product stock levels - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Mobile Access: Access software remotely via mobile devices - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Online Booking: Book meetings and appointments through a website or digital platform - Owner Statements: Report showing financial balance at the beginning and the end of the period, along with activity - Partner Management: Manage channel partners through a portal where they can access all product information - Payment Processing: Accept, record, and reconcile financial transactions - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Rate Management: Track/optimize rates in relation to usage - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Task Management: Create, manage and track all task activities and progression - Third Party Booking: Allows bookings to be made through a third party service - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 3.9 (28) 3.9 Based on 28 reviews ## Pricing Value for money 3.5 (26) Basic Custom Quote Available It includes: - Owners Access - Remarketing - Website Builder Value for money 3.5 (26) 3.5 Based on 26 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Rentals United](https://www.capterra.com/p/139850/Rentals-United/)[ PayPal Enterprise Payments](https://www.capterra.com/p/213069/Braintree/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (55) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (55) 4.5 Based on 55 reviews ## User reviews Overall rating 4.4 Based on 56 reviews Filter by rating 5(39) 4(9) 3(3) 2(3) 1(2) Mentioned topic Sorted by most recent FC FABIEN C. Gérant Real Estate ### "Notre expérience avec BookingSync \[sensitive content hidden\] " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 19, 2025 Après 6 ans d'utilisation, le logiciel nous apporte des solutions techniques et commerciales satisfaisantes et propose chaque année des améliorations et ajoute des partenariat avec d'autres prestataires liés à la location courte durée Pros La synchronisation des annonces sur les plateformes utilisées concernant le descriptif, les images et la mise à jour des calendriers Cons Un référencement du site internet plus difficile à faire par notre prestataire externe en raison d'éléments techniques. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HG Heidi G. gerante Leisure, Travel & Tourism ### "Voilà enfin un mail intéressant ce matin dans ma boite !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2025 Smily simplifie ma gestion au quotidien avec des fonctionnalités impressionnantes : génération automatique de contrats, synchronisation des résas avec les portails, réservation en ligne disponible 24h/24… L'audit gratuit et complet réalisé sur mon site reçu ce matin met en valeur les points forts et identifie les améliorations possibles, comme l’optimisation de mes descriptions à seulement 30%. Alors demain je décrits mieux les chalets ! Smily c'est une expérience globalement excellente qui apporte une réelle valeur ajoutée à mon activité grâce à sa praticité et son efficacité! Pros L'audit gratuit et complet réalisé sur mon site reçu ce matin... Cons Si j’avais pu recevoir cet audit avant… Un grand merci Smily! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Engineer Food & Beverages ### "Good user-friendly booking tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 January 31, 2025 Pros BookingSync is very easy to administer and quite user-friendly. Cons BookingSync synchronization problems occur regularly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CO CRISTIANE OYARZABAL C. GERENTE Accounting ### "Empresa recomendada" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 20, 2024 sempre utilizo para fazer buscas de locais de hospedagem, já reservei algumas através da plataforma Pros facilidade de busca no site, variedade de destinos para hospedagem Cons não possui destinos não muito conhecidos Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FC Francois C. CEO Leisure, Travel & Tourism ### "User-Friendly Interface and Powerful Automation" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 October 4, 2024 Pros Its user-friendly interface and powerful automation features. The seamless integration with multiple booking channels makes managing listings effortless. Additionally, the detailed analytics and reliable customer support provide valuable insights and assistance, enhancing overall property management efficiency. Cons One thing I liked least about BookingSync is that some advanced features require a higher subscription tier, making them inaccessible for smaller businesses. Additionally, the initial setup can be time-consuming, and occasional syncing issues with certain booking channels can disrupt operations. Multiunits are not managed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BM Braulio M. Manager Hospitality ### "Nice product with changing pricing policy " 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 July 11, 2023 Lack of Costumer service Pros Nice product and helpful.Lack of costumer service. Not working on weekends Cons Take care they charge you a price and then they change their prices. They start charging more for the same service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BN Benjamin N. Directeur Leisure, Travel & Tourism ### "Service extrêmement cher" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 June 15, 2022 Pros l'ergonomie du site web pour les réservations en direct est très réussi Cons Ils ont décidé du jour au lendemain de passer d'une formule à prix fixe à une formule au pourcentage du montant des locations. C'est un racket !! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BH BH H. Owner Hospitality ### "User since 2015, now we are done." 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 April 22, 2021 Too many bugs, post 2017 no feedback from large users was considered, every bug was expensive, support was (sorry) horrible. Pros Back in 2015 I could get in touch with \[SENSITIVE CONTENT HIDDEN\] about all the bugs, work them out, find solutions. The website feature was great, then went down hill. Well, everything went down hill has they didn't scale properly. Cons This product just doesn't scale to hundreds of properties, today we use Cloudbeds, not perfect, but very happy. Alternatives considered [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/) Reasons for choosing BookingSync Today we have switched from Bookingsync to Cloudbeds. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FF Florian F. property manager Real Estate ### "Best Channel Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 25, 2019 Pros Bookingsync is easy to use and has all the features that i need to work. Cons The only thing missing from this software is accounting rental management. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BD benoit D. Country VP France Hospitality ### "Very nice product " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 25, 2019 Pros The synchronisation with the airbnb accounts is very easy. Cons When you have a lot of airbnb accounts and listings, the pricing with full synchronisation is very complicated. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/114051/BookingSync/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Hostaway vs BookingSync](https://www.capterra.com/compare/114051-152433/BookingSync-vs-Hostaway) [Lodgify vs BookingSync](https://www.capterra.com/compare/114051-131924/BookingSync-vs-Lodgify)