# Page 2 | Nextpoint Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Nextpoint the right Legal Document Management solution for you? Explore 234 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/114099/Nextpoint/reviews --- Nextpoint 4.4 (234) [View alternatives](https://www.capterra.com/p/114099/Nextpoint/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Nextpoint ## Showing most helpful reviews Showing 26-50 of 234 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CB Catherine B. Paralegal Legal Services Used the software for: 1-2 years ### "The Good and the Bad" July 24, 2024 4.0 A love/hate relationship. Easy to use once you get going, but it seems there are a lot of hoops to jump through to get the desired results. Pros The ability to create folders for the different issues. The ability to easily produce a production set through Nextpoint to opposing counsel. Easy to upload and download documents. That it generates exhibit lists. Cons That there is a litigation side and a discovery side and that they do not easily link or segue. That there are so many more steps to do something than most other databases. That you can't tag something and have the next document automatically tag/repeat the same tags, so have to code/tag each subsequent page/document separately. That searches bring back documents without the search terms. That you cannot just mark redactions and export them that way for attorney final review. That you cannot create issues on the fly. That there seems to be a lot of work arounds to get same results with most other databases. Not all columns of data can be sorted. When you adjust your document review columns, they don't stay adjusted. That exported PDFs, while searchable, do not highlight the search term(s) on the page and so you have to review the entire page. That the main dashboard that lists all the Matters is not searchable. That you have to create a project, then a discovery, then a litigation instead of just creating a project and uploading. Reason for choosing Nextpoint The committee didn't include end user paralegals. The features and needs were not assessed with paralegal input. Switched from [eCapture](https://www.capterra.com/p/182449/eCapture/) The firm wanted a different database system so it could bill back to clients. Review Source JB Jordan B. Technical Manager Environmental Services Used the software for: 1-2 years ### "Exceptional Support with Nextpoint" August 1, 2024 5.0 Unexpectedly pleasant, confidence building, aned educational. Pros Nextpoint's most attractive quality is not its numerous industry-leading features; it's the first-class, personalized support provided by its competent and kind team. For small firms like ours, feeling valued by your software partner is just as important as the software fulfilling its purpose. The Nextpoint team consistently offers creative solutions for all the extreme edge cases we've encountered. We have never been left without a path forward on complex issues that fall outside the scope of standard eDiscovery software. If you value a white-glove, humanized experience, Nextpoint is undoubtedly the best option in the market. Cons Pricing for near duplication searches can be vastly improved. Alternatives considered [Logikcull](https://www.capterra.com/p/142299/Logikcull/)[Relativity](https://www.capterra.com/p/119810/Relativity/) Reason for choosing Nextpoint We didn't feel comfortable with the way other products would handle our firm. Review Source VR Verified Reviewer Senior Attorney Law Practice Used the software for: 1-2 years ### "Essential tool for any Law Firm" July 19, 2024 5.0 My cases average in excess of 50,000 documents with some reaching 1 million (with over 1 TB held by Nextpoint for the past 4 years and all we pay is a per user fee each month.) Nextpoint has allowed us to review productions fast and efficiently creating production logs and privilege logs directly within the system as part of the export. This alone has saved us from requesting extensions of time and keeping our cases within the original trial deadlines helping our clients reach resolutions much faster. I cannot imagine not using nextpoint. Pros In the paperless office environment we all live in it is essential that discovery not be priced per storage needs. Nextpoint's per user fee billing saves our clients money and helps us budget our discovery costs regardless of the size of the case. Cons Exchanging documents with other lawfirms under an ESI agreement can be cumbersome as each platform determines the standard production an this has been a problem in some of our cases. The industry needs to agree on a single standard to avoid this or build in export templates for the largest services. With that said the Support staff is always there to help. Review Source JD Julie D. Legal Assistant Law Practice Used the software for: 6-12 months ### "User Friendly ~ Excellent Customer Service" July 12, 2024 5.0 The representatives at Nextpoint are top notch! They care about your success and the setup of your company. I've spent a decent amount of time in the program, but still consider myself a newbie to the eDiscovery software and all it has to offer. The more you utilize it, the easier it becomes and the more you learn. In addition, the associates learned Nextpoint in no time and all provided positive feedback on the ease of access and tagging documents. Nextpoint is a software that bridges the gap between someone new to eDiscovery, an advanced user or someone in between. Pros First and foremost the format of training and ease of access for "how to" thereafter. The material to train is provided through short mini videos and accompanying articles broken down by category. This allows each person to go at their own pace. On our firm's last eDiscovery program the representative flew to our office and taught it in person. I was lost 2 hours into training. The next 3 days were a blur and I learned nothing. At all times Nextpoint provides access to their video/written guides (I've used this too many times to count!). They are precise and easy to find. Features to date that are beneficial are the analytics page for projects, OCR'd documents upon import, ability to search and create review folders based on that search, adding outside reviewers and reports on exports. Moving to a cloud-based system has been very beneficial for us as a firm. It can take longer for upload/downloading, but that's to be expected. It's more accessible for us and clients. Cons \-Documents export on a production in random order. It's a routine issue with opposing counsel (understandably) and one we have no control over. Nextpoint allows documents to be exported chronologically. Chronological is good, but only with the company or category by which it's associated (i.e., bank, medical, email, etc.). -There are no plans for HEIC files to be supported, so a document image is created. -Redactions are done on a page by page basis. Bulk redaction is a paid for service. Redaction features, in its full capacity, should be part of a user's plan. Reason for choosing Nextpoint Price per user instead of price per GB. Switched from [iPRO](https://www.capterra.com/p/169667/iPRO/) We were in need of a cloud-based system, reasonable in price and with more features than what we currently had. Review Source AW April W. Paralegal Construction Used the software for: 1-2 years ### "Game Changer" July 10, 2024 4.0 Pros Working in an industry with a high volume of data, I needed a tool to both manage costs and the user experience. Nextpoint gave me both with flat monthly fee for unlimited data and unlimited cases. The system is very easy to use from importing to processing to reviewing. I've trained attorneys remotely to access cases I manage in about fifteen minutes. Cons I definitely love this system, but there are some things that can be improved. My main wish list item is a means of monitoring processing. For example, when a batch is Bates-labeling, I'd like to be able to know it is "75% complete". As I understand, improvements on this feature are in the works. Alternatives considered [Exterro E-Discovery Software Suite](https://www.capterra.com/p/124271/Exterro-E-Discovery-Software-Suite/)[Relativity](https://www.capterra.com/p/119810/Relativity/) Review Source AM Amy M. Paralegal Law Practice Used the software for: 2+ years ### "Nextpoint has been a lifesaver!" September 10, 2024 5.0 It has been a lifesaver on large projects. We can produce large amounts of discovery quickly and search through discovery received efficiently. Pros It is very user-friendly and makes even the smallest of tasks a breeze to complete! Cons For larger uploads, it takes quite a bit of time to process. Alternatives considered [Casepoint](https://www.capterra.com/p/110712/CasePoint/)[Exterro E-Discovery Software Suite](https://www.capterra.com/p/124271/Exterro-E-Discovery-Software-Suite/) Reason for choosing Nextpoint Nextpoint was the most user-friendly option and offered the best price. Review Source RS Rehan S. Attorney Law Practice Used the software for: 1-2 years ### "Nextpoint makes it easy to review documents" August 22, 2024 5.0 Overall, easy to use and quick. I've been able to set up the categories of documents I want, and the various levels of designation quickly. The program is straightforward and doesn't take a lot of time to learn. Pros The layout makes it easy to search for and review documents. Actually reviewing a document and searching through it is also easy and quick. Cons Batch reviewing/marking documents was a bit difficult. Also, the process to print out a pdf of a designated document was a bit difficult. Switched from [Relativity](https://www.capterra.com/p/119810/Relativity/) I changed jobs, so it wasn't my choice. I liked Relativity but Nextpoint is similar. Review Source AT Amanda T. Chief Operating Officer Law Practice Used the software for: 1-2 years ### "Nextpoint is great for mid-size law " July 17, 2024 4.0 Pros Web-based application and unlimited storage Unlimited training, both on-site and virtual Quick and responsive customer service, never more than 30 minutes to receive a response Ability to manage litigation database, legacy database and e-discovery Cons Price per license, although the price is comparable to other database services Lag time for large uploads Alternatives considered [Everlaw](https://www.capterra.com/p/137171/Everlaw/) Reason for choosing Nextpoint Unlimited storage and unlimited training were perks that our team felt were worth the cost to transition. We also received support in transitioning our databases from Eclipse iPro to Nextpoint. Switched from [eDiscovery](https://www.capterra.com/p/119806/Ipro-eDiscovery-Suite-Cloud/) We were looking for an application that was less expensive and provided unlimited storage. Review Source HB Hugh B. Principal Legal Services Used the software for: 2+ years ### "A terrific rediscovery solution" July 10, 2024 5.0 We've been pleased with Nextpoint overall. The "all you can use" pricing model means we're free to use the software for all of our cases without fear of sticker shock when clients receive the bill. Pros The software is relatively user-friendly, and the online help features are particularly helpful. We've also enjoyed our interactions with Nextpoint staff, who are uniformly responsive, friendly, and helpful. Cons Most of our concerns about the software have been addressed in updates over the years we've been using the platform. That said, we acknowledge Nextpoint isn't as powerful as some of the top-tier ediscovery platforms. But it's not priced like those platforms either, so the trade-off is a fair one. Review Source KS Kristi S. Paralegal Law Practice Used the software for: 1-2 years ### "Search tools make is easy maneuvering through voluminous documents" July 17, 2024 4.0 Very user friendly once you learn how to maneuver throughout all the options Pros Easy to review and code documents in a reasonable fashion Cons It was frustrating at first trying to get to know all the ins/outs of Nextpoint, but once you become familiar with it, it really does make the job easier Importing documents takes a long time on the back end Review Source DM Dennie M. Paralegal Law Practice Used the software for: 2+ years ### "User-friendly platform for eDiscovery" July 18, 2024 4.0 Pros Building a database from scratch with Nextpoint is quite simple. After a few trainign sessions, or with the extensive guides available, coding your database is easy. Cons Considering the product is rapidly evolving, sometimes one can run into little glitches that can make you lose some work or slow down the process. However, the helpdesk is ready and available to assist! Review Source MG Melisa G. Paralegal Law Practice Used the software for: 1-2 years ### "super easy to use" July 17, 2024 5.0 Pros Love that this isn't that expensive, and it's super user-friendly. Cons I do not have any cons for Nextpoint. I enjoy the software. Review Source SS Stephany S. Legal Assistant Legal Services Used the software for: 6-12 months ### "Overall good program" July 17, 2024 5.0 Pros Easy to import documents and review them. The process of exporting is kind of confusing but that might be user error or lack of knowledge on my part. I find the tagging system very helpful. Cons Our team uses the highlighting function to identify proposed redactions and it is time consuming to switch each individual highlighted section to a redaction one by one. The page takes a long time to process each change. Review Source Susan C. IT Specialist/Office Manager Law Practice Used the software for: 1-2 years ### "Processing Big Data Made Easier" October 1, 2019 4.0 We have experienced wonderful customer service with NextPoint, and are constantly in touch with our representative (or she frequently checks in with us to hear how things are going). The service and support is much different from our previous product, where it was very difficult to speak with our representative or receive help as needed. Our team has been glad to grow with NextPoint, even though many other ESI providers often contact us. Pros We like that we have the ability to load, organize, and sort large amounts of data. This is our second ESI software to work with, and it is much more robust in its capabilities with managing data. It has the ability for trial presentation which essentially combines two products into one, and saves our smaller, boutique firm from needing to purchase multiple types of software for various legal tasks. Cons The ability to process some Auto Cad files without customer support. As we mainly handle construction law matters, we work with multiple AutoCad files. We need the ability to process them independently and efficiently. Alternatives considered [Logikcull](https://www.capterra.com/p/142299/Logikcull/) Reason for choosing Nextpoint The pricing was much more in line for us as a smaller firm. Switched from [Lexbe eDiscovery Platform](https://www.capterra.com/p/73529/Lexbe-eDiscovery-Platform/) Lexbe did not offer all of the capability that we needed. Furthermore, the customer service was quite lacking. Review Source GE Greg E. Partner Law Practice Used the software for: 6-12 months ### "Beats law firm stalwarts hands down" March 23, 2021 5.0 Overall Nextpoint is just as capable, if not more capable, as Relativity. Having spent many years setting up, running, and working with reviews using Relativity, Nextpoint is far easier to use and manage. It's search functionality is also excellent, one of the most important features in review software. On top of all of that, it is orders of magnitude more affordable than Relativity. Pros Nextpoint's software was very easy to set up for our team of lawyers across three law firms and three sets of experts and their teams. Everyone is able to quickly search and find specific documents across the millions of documents and gigabytes of data that we've uploaded into the review platform. Loading the voluminous and frequent productions from biglaw firms coming from two related and active along with from earlier related litigations has been simple and quick. Cons There has been a learning curve from my past familiarity with Relativity but Nextpoint's support is excellent. Whenever I have questions they are quick to respond and very thorough in helping me. Alternatives considered [Relativity](https://www.capterra.com/p/119810/Relativity/) Reason for choosing Nextpoint Affordability and ease of use. Switched from [Relativity](https://www.capterra.com/p/119810/Relativity/) Affordability and ease of use. Review Source BS Brett S. NCC Paralegal Law Practice Used the software for: 2+ years ### "Next Point" March 18, 2021 3.0 It's been good though frustrating at times. Pros It's fast. The process is usually very quick which is a huge bonus for us. The main database we use has about half a million documents, even more pages, and the database can give us results quickly. In addition, there are filter features allowing us to presort information that can be quite helpful for abbreviating searches. Cons It's not necessarily accurate. We rely on coding in particular to find out whether a document is relevent or not. OCR isn't nearly as useful given the documents we have are historical and some hand written. The OCR confuses words and phrases sometimes. Also, I don't like the Boolean searches. There are times when the word 'and' or an ampersand is in the name of a company and there is no good way to add that to Boolean searches making them worthless. Review Source JT Juanita T. paralegal Law Practice Used the software for: 2+ years ### "Excellent End-User product" December 24, 2021 5.0 Excellent - they are growing and adding additional features constantly. The product is very well thought out and easy to use for all levels of reviewers. Pros Ability to review, sort, filter, code & produce in a consistent manner is easily handled using Nextpoint. Cons I am looking forward to Nextpoint adding a native viewer for spreadsheets and additional video capabilites. Reason for choosing Nextpoint Cost. Internal user responses re easy to use and understand. Database speed. Switched from [Relativity](https://www.capterra.com/p/119810/Relativity/) Cost Review Source SB Soonja B. Paralegal Law Practice Used the software for: 2+ years ### "NextPoint Review (by 3+years user)" February 4, 2023 5.0 NextPoint really helped me to get a foundational understanding of coding, tagging, foldering, and how to interpret the images based on the load file. It's really hands-on, which is a huge plus. I really like the periodic webinar that was can sit and continue to learn. Pros Very user-friendly. I was completely new to this whole e-discovery just a few years back, and Relativity and Concordance type of old platforms are too complex. And I feel I have come a long way with managing discovery materials. Cons The step to map out all the various categories, based on the load file, is a bit tedious. Sometimes, I can't find the correct category. When I try to create one, it gives me a message that it's already in use or taken, even though I can't find it in the dropdown. I'm sure it's more to do with me than the software itself, but this is my observation. Review Source SD Skyler D. Paralegal Law Practice Used the software for: 2+ years ### "Review" August 2, 2023 5.0 Positive. Pros The ability to easily organize and sort documents. Cons The metadata upload for users, it is overly complicated and not very user friendly. Review Source SS Steven S. Paralegal Law Practice Used the software for: 1-2 years ### "A True Discovery Solution" December 2, 2022 5.0 I work with this program daily and am in charge of managing and uploading files. The system is great at automating this process for ease of use. With a little bit of preparation, you can organize things extremely well. Pros We primarily use this product to store and code discovery documents for document review. It is so easy to code documents and redact large amounts of documents in a relatively short time. Cons It does not support every file type and they are still working on supporting some very useful file types for our firm. Review Source JS Jamie S. Paralegal Legal Services Used the software for: 2+ years ### "NextPoint is Great!" December 21, 2021 5.0 Really like it. Support team is fantastic and always quick to respond. The area that could be built out more is the trial prep portion. The database is great for doc review and organizing but when it comes to trial preparation, it could use some expansion of its capabilities. Pros It's easy to use and navigate the entire database. Cons Trial exhibit export and stickering is inefficient. If we had a way to bulk export and keep the family as one pdf vs exporting each individual family as one pdf. Review Source MM Major M. Litigation Support / Senior Paralegal Law Practice Used the software for: 2+ years ### "I hope never to enter a deposition designation exchange without NextPoint!" December 6, 2022 5.0 Nextpoint has helped make the exchange of deposition designations much simpler and produces an understandable and detailed tracking report. Pros The software allows a user/administrator to adjust a broad range of settings. Cons Results are returned in small lists of usually 10 at a time, which leaves a user clicking their mouse more than I'd like. Review Source DS Dylan S. Senior Manager Accounting Used the software for: 6-12 months ### "Nextpoint" August 2, 2023 4.0 Pros Document management is by far the most used feature for me. I like how nextpoint allows me to easily organize and sort data. Additionally the bulk change feature makes classifying documents easy. Cons Cases with many documents dont load very fast when scrolling. Also the search feature sometimes times out before im done typing. Review Source JD Joshua D. Director Law Practice Used the software for: 2+ years ### "Case Preparation Tool Is Essential" July 16, 2019 4.0 Pros I really love the case preparation tool, because so many other e-discovery programs lack this. It's great to be able to move key documents into the prep tool and have them ready for depositions, hearings, and trials. Also, the ability to issue-code deposition transcripts and search across transcripts has been a huge benefit in our motions practice. Cons I would really like to be able to have my document view on one screen and the document viewer on another and be able to scroll through the documents and have the document change each time. Perhaps there is a way to do this, but I am not aware of it (and seem to recall being told previously such a function was unavailable). Review Source Response from Nextpoint July 18, 2019 Hi Josh, Thank you for taking the time to share your feedback! We understand the need for viewing your grid view results side-by-side with the relative documents, and we have two suggested workflows below: First, you can take advantage of the preview and theater icons next to any document. The preview icon gives you an instant look at the first page, and theater icon will open that document in a secondary window. Secondly, you can use dual windows, displaying your grid view on one and scrolling through the document results on the second. Doc Preview Info Here >> https://support.nextpoint.com/hc/en-us/articles/360000306511 We will follow up with you separately to ensure you are comfortable with the above solutions, but please feel free to pass along any further feedback to our team at support@nextpoint.com. Best, Annie AA Abel A. Paralegal Law Practice Used the software for: 1-2 years ### "My Nexpoint Review " January 1, 2022 4.0 Positive experience and I find nextpoint to be very helpful. Pros It’s capacity to import limitless amounts of data and a multitude of file types Cons It’s program limitations such as retaining imports in their original folder structure. 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