# Page 3 | Nextpoint Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Nextpoint the right Legal Document Management solution for you? Explore 234 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/114099/Nextpoint/reviews --- Nextpoint 4.4 (234) [View alternatives](https://www.capterra.com/p/114099/Nextpoint/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Nextpoint ## Showing most helpful reviews Showing 51-75 of 234 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KK Kellie K. Paralegal and eDiscovery Administrator Law Practice Used the software for: Less than 6 months ### "Great eDiscovery tool for learning how to work in eDiscovery" March 23, 2021 4.0 We have worked with great people from all levels at Nextpoint. Very approachable and responsive. Pros We don't have a lot of cases that require eDiscovery, but we've noted a definite uptick in the need. I'm only a couple months into using this product and am the administrator. I had very little experience with other platforms run by third-party vendors. What drew us to NextPoint was the ability to manage our matters on our own, which we didn't have when working with vendors. I like how easy it is to set up matters and to customize to each matter's needs. Support is great to work with. I like the Advanced search feature for my new users, it helps them learn how to build searches until they get used to working directly in the search bar. Categories are a nice feature for grouping like items. The new load mapping for load files is great! Cons Articles in your support center need to be updated. There were many that reference the same types of information, but are different from what the features include now and can contradict information or lead a user to utilize the steps, only to find a process was updated. I've also run into help articles that link to more information and the links no longer work or direct to "page not found" even in some of your more recent articles. Alternatives considered [Digital WarRoom](https://www.capterra.com/p/119752/Digital-WarRoom/)[Servient E-Discovery Platform](https://www.capterra.com/p/119875/Servient-E-Discovery-Platform/) Reason for choosing Nextpoint Cost structure, web-based platform, platform layout, ease of customizing to our needs Review Source AR Alex R. Attorney Law Practice Used the software for: 1-2 years ### "Next Point has saved us countless hours navigating through a large litigation database" March 23, 2021 5.0 The time and cost savings to the client is HUGE. Pros Pricing is straightforward and predictable for the clients. It's pretty intuitive and has saved so much time. It's amazing that I can track down a document requested by a partner within minutes or less. Cons It takes way too many clicks to look up a document by Bates number. That feature should be more readily available and not buried at the bottom of the Advanced Search options. Reason for choosing Nextpoint Next Point was the most affordable, which was critical to start out with a totally new product. Review Source DL Dabny L. Attorney Law Practice Used the software for: 2+ years ### "Nextpoint Provides an Excellent Product and Service for an Affordable Price" July 16, 2019 5.0 We have been using Nextpoint since its earlier years and liked the product then, and even more so, now. The Nextpoint staff is incredibly attentive to user needs and will work to develop solutions or improvements identified by users. The services offered are also affordable and easily accessible regardless of whether you have massive servers or individual laptops. I cannot wait to see the new features that will be rolling out soon! Pros User Friendly; Saves LOADS of Time in Reviewing/Producing Discovery; Affordable Options; Service is Amazing. Cons Would like more analytical functions, but understand that this is in the works! Review Source BJ Brandon J. Attorney Law Practice Used the software for: 6-12 months ### "Priced well but a little rough around the edges" October 1, 2019 5.0 Able to litigate a large case on a budget. Pros Has all the main features you would expect from a document review system at a reasonable price Cons Structured imports of load files is a bit of a mess - there needs to be a wizard or something to adapt .dat files or non-nextpoint load files into what Nextpoint is expecting. The documentation isn't where it needs to be to fully educate on how to do this manually because the software doesn't give you enough information to troubleshoot your mistakes. OCR engine is pretty weak. Reason for choosing Nextpoint Primary featureset of importing viewing tagging documents with Nextpoint's pricepoint was easier to justify than spending an order of magnitude more on other products trying to compete with bells and whistles. Review Source AR Alex R. Associate Legal Services Used the software for: 6-12 months ### "Fantastic Value, Great Service Addresses the Software's Edge Limitations" August 14, 2019 4.0 For my firm, Nexpoint is a force multiplier - Nextpoint lets us handle massive volumes of discovery without incident. We can deal with cases involving large volumes of discovery without the usual cost burden on our clients or our firm. Pros The customer support - very helpful and addresses new customer confusion and any issues encountered using the software. Cons Limitations on file types and language support – some non-routine documents cannot be displayed. Nextpont can, however, automatically create placeholder sheets and produce the natives for such documents, which is all we need. Reason for choosing Nextpoint Cost. Switched from [Logikcull](https://www.capterra.com/p/142299/Logikcull/) Cost difference. Review Source NT Natalie T. Human Resources Compliance Officer Law Practice Used the software for: 6-12 months ### "Nextpoint - Userability" July 16, 2019 4.0 We have been pleased overall with the product but do with there was more one on one training available at reasonable costs. Pros The cost being based on users only and not the amount of data makes this program very beneficial so that we can assist smaller clients that may not have the money to support an e-discovery platform otherwise. Cons It is not the easiest software to learn so anytime we add a user for a matter there are extensive amounts of hours that need to be dedicated to training and it makes attorneys not want to learn it. Review Source Response from Nextpoint July 18, 2019 Thanks for the feedback, Natalie! We are constantly striving to make training and onboarding as smooth and accessible as possible. I do want to note, Nextpoint offers free weekly training which new users may find useful as they are first learning the basics. Sign-ups for the weekly training can be found in the New User Guide at support.nextpoint.com. Additionally, our Help Center is full of training and specific workflow videos which you may find helpful as you continue learning and training new users. If there is ever specific content or training materials you would like to see added to our Help Center, please feel free to send along to us at support@nextpoint.com. Thanks again! Annie RT Rebecca T. Attorney Law Practice Used the software for: 6-12 months ### "Would like more ease in reviewing & coding documents" March 17, 2021 3.0 Pros I like that it seems that the process of adding documents to the databases is smooth. Cons You should offer issue trees/outlines, rather than just issue lists -- that is, users should be able to create sub-issues under main issues, that can be expanded or condensed as needed. In addition, you should be able to add documents to folders without clicking through a dialogue box. In addition, you should allow users to type the abbreviation for an issue to pull up the issue while coding, rather than making the user always rely on mouse clicks and scrolling. It is faster and more efficient to be able to keep fingers on the keyboard while coding as much as possible. And it is best to be able to arrange for coding template to have all fields visible at once without the need for scrolling. This can't be done without the ability to condense some sub-issues. Finally, although the web interface can at times be a benefit, there should be a way to make it accessible offline at times, so that document review can be done without internet sometimes. Review Source AM Anand M. Partner Legal Services Used the software for: 6-12 months ### "Great value ediscovery software with outstanding support!" June 7, 2019 4.0 Very happy with Nextpoint as one of our ediscovery providers, and our clients see tremendous value from using the software. Pros The pricing structure of Nextpoint simplifies ediscovery and is a tremendous value. Nextpoint's customer service is outstanding and the software is continually improving based on user feedback. A valuable e-discovery tool for law firms of any size. Cons The software can require technical knowledge and there is a learning curve, but there are ample training videos and documentation. Alternatives considered [CloudNine](https://www.capterra.com/p/119899/CloudNine/)[Logikcull](https://www.capterra.com/p/142299/Logikcull/) Reason for choosing Nextpoint Pricing, value, features Review Source VR Verified Reviewer Litigation Technology Manager Legal Services Used the software for: 6-12 months ### "Not for me" August 19, 2019 3.0 Nothing to write home to mom about but As far as review platforms, it does not stand as tall as Reveal or Relativity. Pros I like the analytics and AI assisted review. Cons Overall the layout was a little hard to use. Review Source Response from Nextpoint September 6, 2019 Hello, We appreciate you taking the time to provide your honest opinion. Thanks for awarding us 5/5 stars on Features/Functionality and Value for Money. Along with great customer support, those are our main areas of focus for all Nextpoint users. I wasn't able to gather much detail on your grade of 3-stars for overall quality, but we would like to address any specific concerns you may have. If speaking further is something you are open to, please contact me via the email address provided in my response. Regards, Annie Johnson Community Engagement Manager | Nextpoint NV Nicole V. writer Non-Profit Organization Management Used the software for: 2+ years ### "Great software application " December 13, 2016 3.0 I think the services of Nextpoint are very good for our organization. The only thing that is missing is a sorting filter by date. I use Nextpoint to find the most recent writing on a certain topic and I cannot always find the most recent writing easily. Apart from that, the software is great! Pros format and user friendliness Cons finding the most recent writing Review Source Response from Nextpoint December 30, 2016 Hi Nicole! To sort by date, make sure "Document Date" is enabled in the Grid View template you're using (you can find these templates in the Settings tab). Date sorting is also available in Classic View under the "Change Sort Criteria" drop-down menu at the top of the page. MM Mary M. Associate Law Practice Used the software for: 6-12 months ### "Nextpoint Review" September 26, 2019 4.0 On the whole, it's been quite positive. I particularly like that everyone from the firm can access it regardless of whether they're in the office. And the training was helpful at the outset. Pros The "fuzzy" search function is invaluable. Also the ability to easily produce privilege logs has been very helpful. Cons It can be a bit clunky in terms of managing many many folders of documents when using it to store documents and track discovery rather than just for productions. Review Source AS Anthony S. Senior Counsel Law Practice Used the software for: 2+ years ### "Nextpoint Review" August 5, 2019 4.0 Our experience has been great. Our account manager has been very helpful. Pros The web/cloud based dynamic and lack of need for "seat-fees." Cons The possible removal of our "deal" - with fixed monthly cost, plus storage. Alternatives considered [Relativity](https://www.capterra.com/p/119810/Relativity/) Reason for choosing Nextpoint Pricing and web-based capability. Review Source Response from Nextpoint August 6, 2019 Hi Anthony, Thanks very much for your review. While Nextpoint has moved to an "unlimited data" pricing model with zero charges for data processing and hosting we always allow legacy customers to stay with the pricing plan they are most comfortable with and that works best for their organization. The majority of our customers prefer the predictability and affordability of our low, per-user monthly pricing; which is why I wanted to make sure and outline it for you upon your renewal. But, we are always happy to accommodate long-standing clients (like your firm) with pricing that fits their needs. Thanks again for being a Nextpoint user and for your review. Sibrey McManus, Account Director VR Verified Reviewer System administrator Information Services Used the software for: Less than 6 months ### "Great piece of work from developers" September 3, 2021 3.0 Overall it is good software for document reviewing and for also data import. It is running successfully all over the world and the users are getting increased day by day. Pros We like the graphical user interface of this software and it looks colorful. Implementation is quite easy and user access is also great that every user can access the software easily. Cons We are not satisfied with the pricing. As it is too costly and not reasonable. It has some glitches and that irritating us a lot. Review Source JA Janelle A. Office Manager/Legal Assistant Legal Services Used the software for: 2+ years ### "Nextpoint Review" June 16, 2016 4.0 I've used Nextpoint since approximately 2011. I've seen it evolve and improve its capabilities and features over that time. I've formed long lasting relationships with staff and can depend on them to answer my questions - even if I've asked the same question before. Pros The speed the program can search for a document; the customization of coding features; the staff. Cons The format changes often, e.g. color scheme. I find the new format of the Nextpoint Training tab to not be as user friendly as before. Review Source CH Christopher H. Director of Information Technology Used the software for: ### "Easy to use ediscovery processing, review, and trial preparation" December 7, 2015 4.0 Pros: Cloud-based platform, works on any browser/any device (no plugins required), easy to manage, easy to use. Reasonable pricing. Most data imports can be handled by just about any user type. A great step up from our legacy platform without the high cost of some of the other popular platforms. Cons: Production tools are a little clunky and basic (about to see a major overhaul on 12/12 however and the early reviews look fantastic). Some data imports require additional massaging and documentation around importing some data sets is a bit ambiguous. We spent nearly 24 months looking to replace our legacy document review platform which had fallen out of support and development, and really wasn't able to fully meet the challenges of discovery in an ESI world. After an exhaustive process, we decided to give Nextpoint a try, and for the most part we are very pleased. It offers an intuitive interface that is very easy to use, cost-effective pricing, and the big winner is that it is all based in the cloud. Is it a perfect system - no. However we have had experience with some of the more popular platforms recently and I have heard from users that Nextpoint is just much easier to use and makes more sense from a review and from a case management standpoint. Nextpoint has been working very hard behind the scenes to revamp the production tools in the platform, and I am excited to see these launch at the end of this week. This will be a big change for the better! I think with a few other tweaks and enhancements, and a small rewrite of their documentation will go a long way to keeping our users content. Review Source AC Ashley C. Legal Assistant Legal Services Used the software for: 1-2 years ### "Highly Recommend" August 5, 2019 5.0 If I ever have an issue with an upload, the customer service rep has always been very, very helpful and accessible. She is very patient with our questions - that alone is worth every penny. Not to mention, the software basically pays for itself once all is said and done. Pros The customization options for document review, tagging and production are very, very helpful. Cons There is a definite learning curve for the software, and I don't find it to be super intuitive. Alternatives considered [Relativity](https://www.capterra.com/p/119810/Relativity/) Reason for choosing Nextpoint The value was the best fit for our clients, and the customer service is second to none. Review Source Daniel L. Contract attorney Law Practice Used the software for: 6-12 months ### "NextPoint is great!" October 2, 2019 5.0 Pros Intuitive design makes learning a breeze Cons The window platform takes up the whole screw Review Source GW Grant W. Attorney Law Practice Used the software for: 1-2 years ### "Nextpoint works" March 16, 2021 5.0 Great account suppor.t Pros Nextpoint offers a self-service review of your data early. At minimum it is a good early case assessment. Cons There are features still in progress to catch up to Relativity but in general Nextpoint seems committed to receiving and acting upon feedback. Alternatives considered [Everlaw](https://www.capterra.com/p/137171/Everlaw/)[Logikcull](https://www.capterra.com/p/142299/Logikcull/)[Relativity](https://www.capterra.com/p/119810/Relativity/) Review Source BP Blair P. Associate Attorney Law Practice Used the software for: 6-12 months ### "Nextpoint is very helpful and amenable to feature requests" June 28, 2017 4.0 Streamlined doc review. Cloud-based so I can use it anywhere. Pros Nextpoint review is an excellent doc review software, especially when you have a case with tens or hundreds of thousands of documents. The folks at Nextpoint are super amenable to feature requests and hearing from attorneys on what they can improve on; most importantly, they actually listen and make the features or improvements where they can. Cons Nextpoint is in its (relative) infancy so there are a few kinks and features that can be improved on. But as mentioned in "Pros," they are great at listening to requests and comments about how to improve they software and quickly work to implement changes. Review Source MG Matthew G. Director Construction Used the software for: 1-2 years ### "NextPoint Review" September 26, 2019 5.0 Overall, Nextpoint is the best platform I have used. Pros Ease of viewing documents, including related documents and attachments. Searching was also very intuitive. The preview feature also made searching for documents much easier. Cons There was no ability to bulk download search results with bates stamps. Review Source EM Emily M. Attorney Law Practice Used the software for: 6-12 months ### "Great value for large volume cases" September 26, 2019 4.0 Pros The upload and import functionality is easy to use. The pricing structure encourages users to include all relevant content without regard for cost which is a great value. Cons The search functionality is not that user friendly and can be rigid. Alternatives considered [CaseMap+ AI](https://www.capterra.com/p/35995/CaseMap/) Reason for choosing Nextpoint Cost Review Source AR Allison R. Attorney Law Practice Used the software for: 6-12 months ### "Generally Positive Experience" December 21, 2021 4.0 My overall experience has been better than my experience with other e-Discovery platforms. However, Nextpoint support is hit or miss. While I believe the team gives maximum effort, we have run into a few issues with their ability to process our requests as directed, and within a short turnaround time if needed. Given the company is relatively small and new, I have no doubt these issues will resolve when Nextpoint is able to increase its number of personnel. Pros The software is more user friendly than other comparable e-Discovery platforms. Cons Nextpoint misses on a few features that would make the user experience more efficient. E.g. - real time coding creation and ability to redact/highlight while in review window. Review Source JG Jenifer G. Documents Management Coordinator Law Practice Used the software for: 1-2 years ### "Review for Nextpoint" March 19, 2021 4.0 I'm still learning. Pros The ability to filter through documents and work from anywhere. Cons The learning curve - there is so much to learn and most of the time you don't know you need to know something until right when you need it. Reason for choosing Nextpoint Price point and usability. Review Source EG Emily G. Attorney Law Practice Used the software for: 1-2 years ### "Nextpoint Review" July 16, 2019 4.0 Good Pros Good customer support and training. I appreciate the in person training. Cons Not all the functions of other document review software. For example, I'd like the ability to search for an individual document by bates number and THEN from that view, be able to jump to viewing the documents that precede and follow that document in the bates range. Reason for choosing Nextpoint I don't know. Review Source Response from Nextpoint July 18, 2019 Hi Emily! Thanks so much for your feedback. A tip: utilize Bates range searching, which is Bates:\[ABC00001 ABC00035\] for example. This will return a more manageable set of results which you can then sort in Bates order and quickly view the surrounding docs. Thanks again! Annie SC Samantha C. Paralegal Legal Services Used the software for: 6-12 months ### "Review from a small law firm " August 25, 2016 5.0 There is still a lot I need to learn but the training sessions have been really helpful. There is so much in the software that I feel I am not always using it to its full potential. Hoping to become more familiar with all the features the more I use it. Pros The customer service is amazing. I often have to export groups of documents in a rush and rely on the Nextpoint team to help. They always do a great job. Cons I don't use Nextpoint every day so I feel like there are a lot of features I don't take advantage of because I am not as familiar with them as I could be. The training sessions have been helpful but if I don't use the features discussed during training right away I forget what we covered. A cheat sheet or short handbook might help! Review Source Response from Nextpoint September 29, 2016 Thanks for the feedback Samantha! The Nextpoint Help Center (support.nextpoint.com) is our online handbook for using the software, but we also recently put together a New User Guide you may be interested in checking out. It's the first item in the "Getting Started" section. Best, Alex Similar Products Featured ## Related categories [Electronic Discovery](https://www.capterra.com/electronic-discovery-software/)[Legal Document Management](https://www.capterra.com/legal-document-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.