# Page 4 | Nextpoint Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Nextpoint the right Legal Document Management solution for you? Explore 234 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/114099/Nextpoint/reviews

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Nextpoint

4.4 (234)

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Last updated March 13th, 2026

# Page 4 - Reviews of Nextpoint

## Showing most helpful reviews

Showing 76-100 of 234 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SH

Sherry H.  
eDiscovery Analyst  
Law Practice  
Used the software for: 6-12 months

### "Lacks basic features necessary to effectively use as a review product"

March 18, 2021

2.0

Disappointing. When you have a contract that guarantees you a response to a support ticket in a specific amount of time, the response should not be a reply that acknowledges the ticket followed by a two day waiting period for the next communication.

Pros

I like that we have a flat charge for all the firm's data.

Cons

It is entirely ineffective as a production tool. We typically export documents that need to be produced and import them into another tool to generate our production. Specifically difficult to deal with is the inability to slipsheet a privileged document that is part of a responsive family where other family member are not privileged. Having to redact a 40 page document, page by page, to be able to produce the attachment to the email is ridiculous!

Review Source

kS

kristina S.  
paralegal  
Law Practice  
Used the software for: 6-12 months

### "little engine that can"

December 13, 2016

3.0

i think the potential np has greatly exceeds what it is currently capable of. i think the front end loading takes way too long. i think making features available without having to move between tabs would be huge. like being able to create a folder on the fly, rather than doing it beforehand then associating documents with it. also, if i'm searching for a word or set of words, i would prefer to not have to re-enter those words once i'm in the document that my initial search took me to. i love the program, but i would like it to be more user friendly. thank you and happy holidays!

Pros

search large amounts of docs

Cons

too much to do on the front end with too many steps

Review Source

SH

Scott H.  
eDiscovery Project Manager  
Legal Services  
Used the software for: 6-12 months

### "Opinions of a Project Manager"

September 26, 2019

4.0

Very positive. It doesn't have quite as many bells and whistles as relativity, but the price is so much better you can forgo some of the things.

Pros

Ease of use for reviewers. It is very easy to learn and use the software. Also the staff was very attentive when I had questions.

Cons

It is a little more cumbersome to set up quality control searches to check the review teams work compared to Relativity. It also didn't have the ability to search based on reviewer so I could filter by a reviewers work for QC or to pull statistics on a specific reviewers work.

Switched from

[Relativity](https://www.capterra.com/p/119810/Relativity/)

Price

Review Source

VR

Verified Reviewer  
Attorney  
Law Practice  
Used the software for: 1-2 years

### "NextPoint Review"

March 18, 2021

4.0

Pros

Search mechanism, ability to code PST files.

Cons

Difficulties with file import, specifically with offices that use a different eDiscovery tool

Review Source

RM

Rachel M.  
Associate  
Law Practice  
Used the software for: 2+ years

### "Easy to use, but wish it had no infinite scroll"

November 28, 2022

5.0

Pros

Easy to access from any browser; load times to view docs are good.

Cons

Slow processing and upload times; infinite scroll rather than pages of search results.

Review Source

ES

Erika S.  
Litigation Paralegal  
Law Practice  
Used the software for: 1-2 years

### "Bells and Whistles"

September 26, 2019

4.0

Excellent! I have not had a lot of exposure to other platforms, however, the ease of navigating through Nextpoint makes it a great product!

Pros

Having two database options (review and prep) is a great help. It has streamlined the process of preparing, marking and saving exhibits. Also, customer support is always helpful, even when you ask a question for the 10th time!

Cons

Remembering all of the functions that are available and how to locate them. Although typing a quick search in the help area makes it easy to find.

Review Source

RE

Ryan E.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Excellent value"

November 22, 2022

4.0

Pros

Nextpoint is about 10% of the cost of competing products. I compared my costs versus a co-defendant for the same case and the savings were staggering.

Cons

It can be a little difficult to ingest data.

Reason for choosing Nextpoint

Cost.

Review Source

SW

Sienna W.  
Assistant  
Consumer Goods  
Used the software for: 6-12 months

### "Awesome Consolidation!"

March 31, 2021

5.0

Way too many emails to go through in a case, needed an easy, accessible, software to sort through and dedupe a ton of emails

Pros

I love how easy it is to use and go through documents

Cons

I would like to be able to multi add or remove folders as well as shift select documents

Reason for choosing Nextpoint

Better functionality and pricing

Review Source

JL

Jen L.  
Paralegal  
Law Practice  
Used the software for: 1-2 years

### "Discovery Tool"

March 26, 2021

5.0

Pros

Great support when you request for assistance with uploads.

Cons

some functions are hidden and not easy to find.

Review Source

BC

Ben C.  
Partner  
Legal Services  
Used the software for: 6-12 months

### "Impressed"

March 18, 2021

5.0

Pros

Product very easy to use (after some training / guidance) and very quickly became an essential tool for our team. Customer service is excellent, especially as we are based overseas.

Cons

Some limitations on functionality but regular updates and improvements.

Review Source

AC

Alexandria C.  
Paralegal  
Legal Services  
Used the software for: 2+ years

### "Nextpoint Review"

December 21, 2021

4.0

Pros

We mostly use the software for discovery. The OCR function and organization is high quality.

Cons

The software is not the most user friendly at first, but with high quality customer support it is simple to navigate.

Review Source

MM

Melissa M.  
Paralegal  
Law Practice  
Used the software for: 1-2 years

### "Next Point"

October 18, 2019

4.0

Pros

The ability to remove bates labels if needed

Cons

How long it takes for documents to upload

Review Source

MW

Matt W.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Great Product for Organization and Review in Litigation Support"

March 30, 2021

5.0

Nextpoint is a great product. It has saved valuable time in high stakes and large scale litigation. I would recommend it to anyone for litigation support.

Pros

Nextpoint is very user-friendly. When reviewing, categorizing and producing thousands of documents in various legal matters, it has proven to be an invaluable litigation support tool. The search ability and organizational tools it uses are very helpful.

Cons

There is nothing that sticks out as a complaint about Nextpoint. I have used it on numerous occasions without issue and have definitely appreciated its ease of use more than prior large document systems I've used before.

Review Source

JB

Joel B.  
Owner/Attorney  
Law Practice  
Used the software for: 1-2 years

### "Very Satisfied with Document Processing and Case Preparation Functions"

December 20, 2021

5.0

Document review, production, management and preparation for litigation.

Pros

The document review and preparation features (doc review, bates numbering, productions, theatre)

Cons

It still has a "techy" "wonky" feel - easy enough if you use it regularly enough to get comfortable. But using it less than that, it can difficult to remember where to go to do certain things. It needs a more user friendly interface, buttons, workflows, etc. If you could master that part of it, it would be extremely high powered. But overall, I'm satisfied with the product.

Reason for choosing Nextpoint

Just thought it was the best overall product for what I was looking for (primarily the tasks listed above)

Review Source

SR

Shannon R.  
Legal Assistant  
Law Practice  
Used the software for: 6-12 months

### "Great way to learn the ropes as a paralegal"

December 13, 2016

5.0

Nextpoint has saved me more time than I could have ever imagined spending on certain tasks. As a champion for my firm's clients, I try to save them time and money wherever possible, and Nextpoint is a great product to do just that.

Pros

Ease of use, time-saving strategies, and efficient handling of documents.

Cons

It could use a few minor updates here and there - I'd like to select one redaction style for an entire production. It would also be great to have more support with users who have Internet Explorer as that is my firm's preferred web browser.

Review Source

Response from Nextpoint

December 30, 2016

Hi Shannon, thanks for the suggestions! Our development team is currently working on the Redaction styling issue you raised. Nextpoint is compatible with IE, but some features may not work as well on older versions of IE as they do on our recommended browsers. If you haven't done so already, we recommend upgrading to the latest version.

EM

Ensley M.  
Paralegal  
Legal Services  
Used the software for: 2+ years

### "Review"

March 16, 2021

4.0

Pros

Easy to set up a new database. Searching is easy.

Cons

Doesn't recognize bates-stamp that is already on a document. Have to add a bates-stamp in NextPoint. When searching in a document it would be helpful if the word you are searching for was highlighted.

Review Source

DP

Deborah P.  
ESI Paralegal  
Law Practice  
Used the software for: Less than 6 months

### "Nextpoint review"

October 2, 2019

4.0

We have only been using Nextpoint for three points so it's still relatively new to us. I do like the fact that it's cloud based and much faster than our previous legacy software which was server based.

Pros

Everything is stored in one place i.e., a review database or a prep database.

Cons

Some features are not available to standard users such as creating responsive issues.

Reason for choosing Nextpoint

Hosting of data is free and flexibility of a monthly plan rather than a specific contract period.

Review Source

BS

Brian S.  
Attorney  
Law Practice  
Used the software for: 1-2 years

### "Hale and Monico"

March 23, 2021

4.0

The preparation for depositions and creation of witness folders have become significantly easier and less time intensive.

Pros

We use mostly to conduct key word searches in document intensive cases in order to prepare for depositions. The search function meets all of our needs.

Cons

When you click on a document the pdf can take a long time to load and then take extra time to load between pages which can become frustrating.

Review Source

VR

Verified Reviewer  
Foreign Attorney  
Law Practice  
Used the software for: Less than 6 months

### "GREAT FOR LAWYERS"

December 7, 2018

5.0

Use it if you are a lawyer!

Pros

THIS SOFTWARE IS VERY USEFUL FOR LAWYERS. iT ALLOWS YOU TO KEEP TRACK AND TO UPLOAD DOCUMENTS AND ATTACHMENTS OF YOUR CASES SO EVERYONE IN YOUR TEAM CAN SEE IT. ALSO, IT HAS A FEATURE TO REVIEW THE CASES YOU ARE MANAGING WHICH CAN BE HELPFUL FOR OTHER MEMBERS OF YOUR TEAM. I BELIEVE IT IS A GREAT TOOL TO HAVE IN OUR LAW FIRM.

Cons

It is not very friendly for everyone on our team. But like everything in life, it only requires practice to get to know how to use it.

Review Source

VR

Verified Reviewer  
Political Scientist  
Government Administration  
Used the software for: Less than 6 months

### "Top software for attorneys"

December 29, 2021

5.0

Legal document management and ediscovery turned more simple.

Pros

This products integrates smoothly with firm's caseworks, the user interface organizes everything according to its origin, progress and information. There is a huge ammount of features that save time covering reviewing and producing discovery, as well general workload management. The pricing structure and cost relation to value are great.

Cons

The legal document management area doesn't include contract management and the ediscovery set of features lacks compliance management.

Review Source

TM

Tyler M.  
Paralegal  
Law Practice  
Used the software for: 1-2 years

### "Nextpoint Review"

December 21, 2021

5.0

Pros

Being able to produce documents with a load file.

Cons

I'm still learning how to use it, so I'm running into issues all of the time, but I think that's more on my end.

Review Source

BP

Brenda P.  
Paralegal  
Law Practice  
Used the software for: Less than 6 months

### "NextPoint Review"

October 2, 2019

4.0

My overall experience has been relatively positive with the cases we currently host on NextPoint.

Pros

Since I am not a long time user, the following features currently stand out to me: .The ability to upload, review, redact, and produce documents from same database. .The deposition features in the Prep database.

Cons

Sometimes the upload turn-around time is slow. Inability to create subfolders in Review. Inability to change folder names in the File Room.

Reason for choosing Nextpoint

We are still considering alternative products.

Review Source

JC

Jamie C.  
Paralegal  
Law Practice  
Used the software for: Less than 6 months

### "Great Starting Point for our Firm!"

August 2, 2022

4.0

Overall, we are super happy with nextpoint!

Pros

I love the way this software i so much more user friendly that other software I have seen in the past. It is intuitive and most of the time I am able to figure out what I need without having to reach out to customer service. When I do, they are super responsive and always able to help!!

Cons

I wish I was able to keep the folder structure of documents and not just the file path when I import. This can be very important for documents and has been a pain point for us on various productions we have received from other firms.

Review Source

PW

PAUL W.  
COUNSEL  
  
Used the software for:

### "Thank You To Jim & The NextPoint Team"

January 22, 2016

5.0

Dear NextPoint, I would just like to send a note of thanks to you for the great work, assistance and dedication of Jim Lancaster and the NexPoint team. Jim, throughout 2015 and before, has been available to me and our firm to help expand our capabilities and he has always made our efforts to act promptly to sufficiently meet our client needs easier and in the end the results have always been superlative. Jim has also shown a great deal of patience working with our firm structure to move forward in a substantive way to improve our technology and platform capabilities, I am always appreciative. I would also like to send a note of thanks for the work of Tricia Boguslawski who has been so attentive and responsive to some very difficult discovery problems, it has been a real pleasure working with her. Also in that regard during the year Annie Johnson was of great help on the technology side as well. Lauren Chingo as well has been terrific on the billing side. Thanks again for putting together such a great team and I look forward to working with NextPoint further in 2016. - Thanks - Paul

Review Source

DC

Dominik C.  
Partner  
Law Practice  
Used the software for: 2+ years

### "Efficient and Affordable"

March 24, 2021

5.0

Pros

Able to quickly search and customize for my needs

Cons

Does not have quite as many user-search filters/options as more expensive options.

Review Source

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