# Page 6 | Nextpoint Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Nextpoint the right Legal Document Management solution for you? Explore 234 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/114099/Nextpoint/reviews

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Nextpoint

4.4 (234)

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Last updated March 13th, 2026

# Page 6 - Reviews of Nextpoint

## Showing most helpful reviews

Showing 126-150 of 234 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MH

Marta H.  
Director senior and social services  
Government Administration  
Used the software for: 6-12 months

### "Helped reduce time spent"

September 26, 2019

4.0

Pros

Nextpoint reduced the time we spend on redacting and classifying emails (we only use the software to manage requests for emails)

Cons

It was sometimes hard to understand what was included - attachments, replies, etc, when I made a selection

Review Source

KW

Kate W.  
associate attorney  
Legal Services  
Used the software for: 1-2 years

### "Great"

July 7, 2017

5.0

Pros

Easy to use--I like the functionality. I thought the deps were organized easily. I love the advanced search feature.

Cons

Needs work for dep designations--need functionality for courts that do not allow color filing. This was an issue in our trial.

Review Source

VH

Vonnie H.  
Litigation Consultant  
  
Used the software for:

### "Excellent, affordable products"

January 22, 2016

4.0

We looked at a number of solutions for our complex document management/trial prep and Nextpoint represents the cutting edge. The tool works well to manage, sort, search and tag large volumes of evidence and it has a ton of customizable features, settings, and templates for displaying, exporting and stamping. Designations in the Prep Tool are a breeze to setup and manage, and it exports to Trial Director. I love all the color customization as well. Compared to other products out there, it is very affordable as well which helps with managing case costs. Lastly, the tech support and response time to questions is amazing. All the benefits of a much larger company, with a very personal, customized relationship. Definitely worth your time to try and compare.

Review Source

JN

Josie N.  
Litigation Paralegal  
Law Practice  
Used the software for: 6-12 months

### "Love it! Great customer service and super user friendly."

June 29, 2017

5.0

This software makes ediscovery review a breeze.

Pros

After searching for months for an affordable and easy to use software, Nextpoint was definitely the winner! The software can either be handled by your in-house IT or by Nextpoint. They offer extensive training, but if you have any questions Nextpoint's customer service is astounding. This software has definitely made discovery review less tedious.

Review Source

OW

OShawnacee W.  
Paralegal  
Law Practice  
Used the software for: Less than 6 months

### "Review "

March 23, 2021

4.0

Great software, very easy to use

Pros

User friendly. The analytics pages is by far the best feature!!

Cons

Still learning the systems, no CONS at the moment, other than verifying my device each time I login.

Review Source

SH

Sarah H.  
  
  
Used the software for:

### "User-Friendly Doc Review Tool"

December 13, 2016

4.0

Nextpoint has been an extremely useful and overall user-friendly document review tool. One of the best features about this program is that you can divide the workflow into multiple folders that can then be assigned to various reviewers--making it easy to keep track of who is doing what work. The ability to customize "call" buttons, add tags for certain issues, and change the stamp on a redaction is also very useful. The only bugs I've run into are occasional issues with documents not appearing as they should, but once contacted, Nextpoint has been quick to solve. Only took me about an hour to learn how to use most of the features of the program too--a big bonus when you're working with limited time. I would recommend to others.

Review Source

AS

Andrew S.  
Attorney  
Law Practice  
Used the software for: 1-2 years

### "Next point review"

March 16, 2021

4.0

Pros

Being able to run word searches on entire databases and being able to click through the hits quickly.

Cons

The pdf document viewer only permits showing one page at a time. It is much much clunkier than viewing a pdf in a pdf viewer in chrome or Adobe. There should be the option for smooth scrolling in a document, instead of being forced to go page by page slowly.

Review Source

TS

Troy S.  
Associate  
Law Practice  
Used the software for: 2+ years

### "Thanks"

July 23, 2019

5.0

Pros

Awesome customer service and it is simple to use once you learn.

Cons

Sometimes it doesn’t feel intuitive to use but once you sort it out it is awesome. Also customer service rocks.

Review Source

MR

Mary R.  
Associate  
Legal Services  
Used the software for:

### "Nextpoint software review"

December 13, 2016

4.0

We used Nextpoint to help with a large ESI production (150K documents). The software definitely helped streamline the process. We had a few glitches, but Nextpoint's customer service was available to assist.

Pros

The ability to customize your own fields.

Cons

The removal of the reviewer metrics. It was nice to be able to see your progress. I hope that this feature will be restored.

Review Source

TH

Tammy H.  
Paralegal  
  
Used the software for:

### "My overall experience with this software is good. "

January 26, 2016

4.0

The only con is tagging documents. I do not like how this program tags documents. When a document has multiple tags, I found that it removes your initial tags so you have to remember all the tags you checked.

Review Source

Response from Nextpoint

January 26, 2016

Hi Tammy! Thanks for the honest feedback. We hear you about the bulk document tagging feature. We're currently exploring how to give users the option to make additive or subtractive bulk edits without muddying up the interface. When we're finished, that ability will be available to everyone. If you'd like to add some more details on what you'd like to see us improve, feel free to submit a support request ticket at support.nextpoint.com. Thanks again!

AM

Anthony M.  
  
  
Used the software for:

### "Tony's Review"

December 13, 2016

4.0

I love using Nextpoint, I usually use it for designating from depositions to be used at trial. I will have a paralegal upload all of the depositions to Nextpoint and then I can go through and highlight which portions I want to designate with ease, as well as which portions the other party wants to designate. Then I can go through and highlight my objections to their designations and state my reasons. The judges love it, they can see clearly what objections and designations are being made and who is making them. Since everything is in a different color they don't have to flip back and forth between Defendant and Plaintiff designations, everything is in one spot.

Review Source

AK

Alexandra K.  
Grants Administrator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Searchable and easy to use database"

September 26, 2019

5.0

I like it. I upload our writing so that other offices can see what we've written and can use those documents when they're looking for info on a certain product

Pros

I like that it is searchable by keyword within the documents that are uploaded

Cons

I wish it could be sorted by the date we wrote the document, not the date that we uploaded the document to NextPoint

Review Source

MM

Michael M.  
Associate  
  
Used the software for: 2+ years

### "NextPoint is easy to use."

June 28, 2017

5.0

Pros

I like the color coded designations and the ease with which you can label new designations. Courts have found it very easy to follow along.

Cons

Sometimes making specific line edits within a designation can be challenging. Rather than adjusting the whole set of a designation, it would be great to be able to deselect a line or two (subset) of a designation.

Review Source

CN

Cecilia N.  
Trial Paralegal  
Law Practice  
Used the software for: 6-12 months

### "Place to Go"

March 18, 2021

4.0

Ease of having all information at fingertips.

Pros

Ease of use; having all my information quickly

Cons

None yet; only problem was when I first started - had to adjust to new program.

Review Source

MD

Mark D.  
Shareholder  
Law Practice  
Used the software for: 6-12 months

### "Must tool for any case with documents."

March 16, 2021

5.0

Excellent.

Pros

Excellent ability to gather hot and relevant documents.

Cons

I really have no issues with it. It works for me.

Review Source

MD

Misty D.  
Associate Department Chair of Legal Studies  
  
Used the software for:

### "When educating future paralegals in e-discovery software, use Nextpoint!"

April 25, 2016

5.0

As a paralegal educator, I am impressed with the ease and functionality of Nextpoint's e-discovery software. My students are able to quickly and efficiently upload documents and perform comprehensive searches. The training videos and webinars are an added bonus to help my students maximize their learning. And, of course, the web-based program makes accessing Nextpoint a breeze both in and out of the classroom. Additionally, and equally as important, is the excellent customer service I receive from everyone on the Nextpoint team. The professionalism, expertise, and overall kindness makes working with my Nextpoint team a true joy.

Review Source

MW

Megan W.  
  
  
Used the software for:

### "A good tool"

February 11, 2016

4.0

Nextpoint is a good ediscovery tool at a reasonable price. It is intuitive and easy to use. Some of the advanced searching is presently a little clunky (e.g., hard to search more than one grouping of documents at a time), but it is manageable and Nextpoint continually works to improve the tool. Our firm uses Nextpoint regularly on cases both small and very large with good results. The customer service is fantastic--people have been very responsive and, when we've used some of the add-on services, have completed their tasks efficiently. They have also responded to our suggestions regarding functionality improvements.

Review Source

PG

Peter G.  
  
  
Used the software for:

### "Nextpoint Software"

November 22, 2016

5.0

I've worked with Nextpoint on a few larger document review projects, in a capacity both as a sole reviewer and using Nextpoint while managing a larger group of reviewers. The platforms have numerous customization features that allow it to adapt to a range of objectives, and that can be employed without sacrificing its utility. The Nextpoint customer support team is very helpful and responsive to inquiries and issues, and has quickly answered our questions and understood our objectives., and have been good partners as we seek to drive efficiency in the document review, management, and preparation aspect of our practice.

Review Source

CL

Courtney L.  
attorney  
Law Practice  
Used the software for: 6-12 months

### "We have only used Nextpoint for review, not trial prep. So far, it has met all our needs. "

June 28, 2017

4.0

We absolutely needed a eDiscovery search platform for one of our larger cases. All the other eDiscovery platform providers were far to expensive for us and our clients. We needed to be able to review enormous amounts of data, and we are able to do so. We are very satisfied.

Pros

The customer support is highly responsive and excellent, as is the value. Nextpoint is geared to meet the needs of a small firm like ours.

Cons

Some of the search features are not intuitive, but I also get fast answers. The highlighting color system does not seem to have enough bright colors for my taste, but I may not have figured out how to maximize the use of that feature. Overall it is very easy to learn.

Review Source

GS

Gabriela S.  
Paralegal  
Law Practice  
Used the software for: 1-2 years

### "Great Doc Review System"

March 26, 2021

5.0

overall positive but i still dont feel like i know the full ins and outs of the program, even after doing the webinar series.

Pros

Great features, and very helpful in doc review, once you know what youre doing.

Cons

not user friendly or intuitive. need extensive training in order to use correctly.

Review Source

MH

Martha H.  
  
  
Used the software for:

### "Discovery & Document Management Done Right"

December 29, 2015

5.0

Most discovery vendors make you want rip out your hair in frustration. Nextpoint is completely different. I love how you can customize the database to suit your case and review. The software is thoughtfully designed - you can easily re-stamp documents or change things around if something gets messed up.They are so cost-effective compared to other companies. Some companies charge you to download pdfs of documents or bulk print - Nextpoint never does that and they make it really easy to do on your own. And everyone I've dealt with at Nextpoint is extremely kind and attentive.

Review Source

MD

Matthew D.  
attorney  
Law Practice  
Used the software for: 2+ years

### "Review"

March 23, 2021

5.0

very good

Pros

Its ease of use and navigation within it.

Cons

Accessing it is a chore and my password resets too often.

Review Source

MT

Michael T.  
Associate  
  
Used the software for:

### "Comprehensive, powerful, and user-friendly litigation management software"

February 12, 2016

5.0

Over the past couple of years, our commercial litigation firm has used a handful of document review, e-discovery, and litigation management platforms. Nextpoint is by far the best company we've worked with, and we currently utilize its services for a significant number of matters in our firm. Nextpoint provides powerful features for every aspect of litigation, from early case assessment all the way through trial preparation. Further, Nextpoint is supported by an extremely knowledgeable and responsive team that has proven very helpful to us on countless occasions.

Review Source

DP

Denise P.  
Paralegal  
Law Practice  
Used the software for: 1-2 years

### "One minor aggravation..."

December 28, 2016

5.0

I love Nextpoint. It is the fastest, most efficient way to enter designations into a transcript, and certainly, results in the most legible end product. My only complaint is when I'm double-checking my entries in the designation box, and try to click the arrow to move to the next page of the list, it will frequently throw me out, and I have to start from the first page and page back to the point where I left off. Other than that, no complaints at all.

Pros

How easy, (and fun!), it is to use.

Cons

The browse button defaults to the beginning too often.

Review Source

RK

Robert K.  
Managing Member  
  
Used the software for:

### "Easy To Use eDiscovery"

December 16, 2015

5.0

Nextpoint's software is easy to use an intuitive software to be used during the ediscovery process. I do not have an IT department but was able to navigate and use the software without difficulty. The training was excellent and the team is very responsive. I would highly recommend Nextpoint to my friends and colleagues.

Review Source

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