# Page 8 | Nextpoint Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Nextpoint the right Legal Document Management solution for you? Explore 234 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/114099/Nextpoint/reviews

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Nextpoint

4.4 (234)

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Last updated March 13th, 2026

# Page 8 - Reviews of Nextpoint

## Showing most helpful reviews

Showing 176-200 of 234 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KH

Karen H.  
Paralegal  
Legal Services  
Used the software for: 1-2 years

### "Nextpoint Review"

March 16, 2021

5.0

User friendly with color coding options.

Pros

Easy to use with helpful training options.

Cons

Need a feature to create logs that can be printed.

Review Source

BG

Bijan G.  
Attorney  
Law Practice  
Used the software for: 6-12 months

### "Better than the rest"

July 16, 2019

5.0

Great team. Great product. Incredibly great people.

Pros

It's easy to use and the support is unmatched. I've used other ESI, but this one is just better.

Cons

I don't have any issues with it. I know they are working on some cool new features, but the current version has everything that it should.

Review Source

DP

Dan P.  
Controller  
Construction  
Used the software for: 1-2 years

### "Nextpoint Review"

September 26, 2019

4.0

Very good.

Pros

Capacity for numerous documents and ability to search those documents.

Cons

Interface was a little confusing at first.

Review Source

AP

Ashley P.  
Associate  
  
Used the software for:

### "Fast, User-Friendly, Complex"

February 12, 2016

4.0

PROS user friendly; very manipulable; customization oriented; beautiful interface; customer service is top-notch; much smoother than other platforms i've used in the past; pretty revolutionary for "doc review" CONS product take a little while to get to understand, but once you do --- you're golden; downloading PDFs of files can take some time; updating document index can also can take some time

Review Source

MM

Mark M.  
Paralegal  
  
Used the software for:

### "Splendid Product"

February 16, 2016

5.0

I have used numerous ediscovery platforms ranging from Summation (the old clunker) to Relativity (the Ferrari). I'd put NextPoint somewhere in the realm of a high end American made luxury car. I find NextPoint to be the easiest to use as well as more importantly train on. The platform is very intuitive and easy to use. The customer service is top notch and attentive to our evolving needs.

Review Source

RG

Ryan G.  
Associate Attorney  
Law Practice  
Used the software for: Less than 6 months

### "Clean and user-friendly"

March 16, 2021

4.0

Pros

The labeling and sorting features are highly customizable. The user interface -- especially the analytics visualizations -- is clean and colorful.

Cons

Some key functionalities are a bit buried, although they're easy enough to access once you find them.

Review Source

JB

John B.  
Attorney  
  
Used the software for:

### "Good Product with Great Service for a Reasonable Cost"

February 11, 2016

5.0

I've found the NextPoint staff to be extremely easy to deal with. They make things work they way it should. The product is solid--not perfect, but as good as every other e-Discovery platform I've reviewed. Important to me is that the Nextpoint team appears to be intensely focused on bettering their product, services, and ability to offer advantages to competitors.

Review Source

TM

Tiffany M.  
  
  
Used the software for:

### "Nextpoint has made my work life easier."

December 13, 2016

4.0

Nextpoint has made my job so much easier. What would usually take me hours to do, has now been cut down to a matter of minutes. My documents look so much more professional with Nextpoint. Nextpoints overall quality is amazing, it's user friendly and the customer support is helpful also. I would totally recommend this product for the professional environment.

Review Source

PP

Paige P.  
Attorney  
Law Practice  
Used the software for: 6-12 months

### "Not Great"

September 27, 2019

2.0

Pros

I liked the concept. I want searchable exhibits and transcripts. I want West Law Case Notebook with more features.

Cons

It doesn't work. You can run searches and it doesn't grab everything. It is extremely buggy. It's not easy to use.

Review Source

RR

Rebekah R.  
IP Paralegal  
Legal Services  
Used the software for: Less than 6 months

### "Decent Product for the Money and Pretty User Friendly"

December 21, 2021

4.0

Easy if you use it all the time.

Pros

It is easy to download documents and very easy to delete folders if you mess up

Cons

Too many bells and whistles that need to be clicked.

Review Source

NL

Noelle L.  
Paralegal  
Law Practice  
Used the software for: Less than 6 months

### "Excellant customer service and review tool is superb!"

June 28, 2017

4.0

Easier to review emails than traditional methods

Pros

Ease in review and production of documents especially with Bates labeling and redactions. Love the tracking capabilities with knowing source and custodians. The ability to remove duplicates with MD5 has technology is top notch.

Cons

Working in transcripts- no easy way to scroll from page to page and to go to next page must go back to the top of the document to move forward.

Review Source

DT

Danielle T.  
  
  
Used the software for:

### "Tag/search legal documents"

December 13, 2016

4.0

Easy, intuitive cloud interface with document storage and a robust tag/search system. There are a few things missing such as a presentation package but new features are being added all the time. The only negative is that it doesn't automatically eliminate duplicates and with email chains, any attachments are repeated several times.

Review Source

NM

Nithya M.  
Attorney  
  
Used the software for:

### "Very happy with Nextpoint!"

January 26, 2016

4.0

The customer service is above and beyond. Everyone is so helpful, quick to respond and wonderful to work with. The software is easy to use and very user-friendly. I came from a big firm and worked with sophisticated review software in the past and Nextpoint is an improved version of anything I have worked with in the past!

Review Source

LS

Lori S.  
Paralegal  
  
Used the software for:

### "Using NextPoint to review and manage documents for approximately 3 months. "

December 15, 2015

5.0

As a paralegal working in the litigation field, NextPoint has made my job so much easier! NextPoint makes document review, which can be incredibly tedious and time consuming, so much easier. It saves tones of time, is very efficient and user friendly. The program as well as their customer support team are incredible!

Review Source

DA

Darla A.  
  
  
Used the software for:

### "Great Software Making Deposition Desingations a Breeze"

December 19, 2016

4.0

I enjoy using this program and the ability to import bulk designations is such a time saver! Generally, we received pleadings from opposing counsel which contain large numbers of designations and often very lengthy objections which are so simple to enter into Nextpoint when we are able to bulk import them.

Review Source

GG

Greg G.  
  
  
Used the software for:

### "Simple and Easy to Use"

December 13, 2016

5.0

Nextpoint is the perfect solution for an all access and easy means of handling large document production. The fact that I can literally use it from anywhere I have an internet connection only increases its overall value. Pricing is very reasonable and he support staff is knowledgeable and helpful.

Review Source

JP

Jonathan P.  
Attorney  
  
Used the software for:

### "Nextpoint is great"

January 22, 2016

5.0

I've used Nextpoint on several e-discovery projects. It is an intuitive product that I find superior to other e-discovery products. Not only is the software great, I have found their customer service to be excellent as well. Our point of contact has been responsive and helpful at every step.

Review Source

AT

Alex T.  
  
  
Used the software for:

### "Very good"

April 25, 2016

4.0

The software works as advertised and was critical to a few cases. Whenever I would speak to any staff member they would be very helpful. In particular, Jim Lancaster, who went above and beyond his duties. Jim was a helping hand from the very first day that I engaged with Nextpoint.

Review Source

lW

lori W.  
paralegal  
Law Practice  
Used the software for:

### "Berger Schatz paralegal"

December 13, 2016

4.0

The customer service is spectacular; the program has some features that are difficult to use. Specifically, I find the trial cloud, not user-friendly. I also find that organization within folders is inefficient.

Pros

Great potential.

Cons

Cannot utilize all aspects of the program.

Review Source

DK

Denise K.  
Paralegal  
Legal Services  
Used the software for: 6-12 months

### "First time assistance was great. Next 2 times never got a call back or problem resolved. "

June 28, 2017

4.0

Easier file management than my excel spreadsheets!

Pros

Less difficult to use than Concordance, Summation or Lexis software. Ability to "share" comments and markups between users. Functions as a "one stop shop" for document management once you get used to the software.

Cons

PDfs need to be downloaded separately for database, issue with saving pleadings to database. Not always intuitive.

Review Source

AM

Anthony M.  
  
  
Used the software for:

### "Great Software/Company"

January 13, 2016

5.0

Nextpoint is a great product that is very easy to use with great customer service. They are proactive and call you if they detect errors in your imports and are always there to lend a helping hand if you need it. I would highly recommend this to anyone in need of discovery software.

Review Source

LK

Louise K.  
  
  
Used the software for:

### "Flexible Plans and Great Customer Service"

January 5, 2016

5.0

We interviewed many potential cloud-based vendors and were most impressed by the user interface and functionality of the Nextpoint offering. We have been very impressed by the responsiveness of Nextpoint personnel and their flexibility with our growing IP litigation practice.

Review Source

BW

Brandon W.  
  
  
Used the software for:

### "Nextpoint "

December 13, 2016

5.0

Nextpoint was recommended to us for use in an extremely document intensive case. The initial learning curve and setup was cumbersome. However, we were extremely pleased once the documents were properly coded. I recommend this product for cases with large volumes of documents.

Review Source

MP

Molly P.  
Staff Attorney  
  
Used the software for:

### "Excellent Product!"

October 15, 2015

5.0

We have been extremely satisfied with Nextpoint from our initial call with them learning about the litigation tools to their assistance with complex document productions. The staff are always available, knowledgeable and patient and our jobs are easier because of Nextpoint!

Review Source

BH

Betsy H.  
IT Director  
  
Used the software for:

### "Intuitive review program for attorneys of any generation"

May 9, 2016

5.0

Pros: Easy setup, navigation, and use; feature-rich; fast; unlimited users; unlimited data Cons: Pricey for training but the training is excellent; pricey for uploads and processing; hard sell to attorneys with smaller cases who cannot justify passing costs on to client

Review Source

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