# Page 9 | Nextpoint Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Nextpoint the right Legal Document Management solution for you? Explore 234 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/114099/Nextpoint/reviews

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Nextpoint

4.4 (234)

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Last updated March 13th, 2026

# Page 9 - Reviews of Nextpoint

## Showing most helpful reviews

Showing 201-225 of 234 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KM

Kelly M.  
  
  
Used the software for:

### "Nextpoint Review!"

December 13, 2016

5.0

Have had a good experience using the software. Additionally, the customer service is exceptional! I've run into a couple situations where I needed help uploading documents/preparing documents to submit to the opposing side and every time I call someone is there to help.

Review Source

CH

Constantine H.  
Winter Law Clerk  
Law Practice  
Used the software for: Less than 6 months

### "Costas Hadji"

March 23, 2021

4.0

Overall it has been good. Would just like to see improvement in the search function.

Pros

Easy organizational format. Pretty easy to navigate.

Cons

Search function could be clearer/easier to use.

Review Source

PB

Paula B.  
  
  
Used the software for:

### "P Bowne S&G"

December 13, 2016

5.0

NextPoint is invaluable for us during trial time. It is easy to use and search. The only thing I would like to see added is when you pull up an exhibit, in the upper left it shows the brief description, it would be nice if it included the EX No there as well.

Review Source

JJ

Jonathan J.  
Attorney  
Law Practice  
Used the software for:

### "Excellent product "

January 6, 2017

5.0

Nextpoint does a great job for my firm. It works fantastically to help me keep track of the smaller cases, and is robust enough to manage the large cases with terabytes of data.

Pros

Can manage me.

Cons

Hard to find things. Could be more user-friendly.

Review Source

KM

Katie M.  
  
  
Used the software for:

### "Solid Product"

December 28, 2016

5.0

We track thousands of exhibits using Nextpoint, and the user friendliness of this program is great. I have multiple search functions, reporting functions, The coding section is also very helpful. Overall a great product for what we use it for.

Review Source

DW

Douglas W.  
Principal  
  
Used the software for:

### "Complex Healthcare Fraud Case"

December 17, 2015

5.0

Most intuitive, user-friendly, and efficient review platform I have come across. And Nextpoint combines that platform with great customer service, and an extremely competitive pricing model provides. Takes much of the pain out of doc review.

Review Source

LW

Lauren W.  
paralegal  
Legal Services  
Used the software for: 6-12 months

### "The pricier side"

December 28, 2016

4.0

I like their product a lot. However, it is very difficult to figure out how much the bills will actually be. I understand the pricing model is to forward as much as you can onto the client's expenses however it gets hard to do that when the price forwarded on is quite the amount.

Pros

I like that it is a one stop shop

Cons

The price of everything starts to really accumulate making it hard to pass on to the client

Review Source

KO

Kyle O.  
  
  
Used the software for:

### "Review from Kyle"

December 13, 2016

4.0

The product works well. There are some things that are difficult to use. It's hard to resize columns; resizing one column resizes the others. Also, the OCR function sometimes doesn't tell you which page the searched text is on.

Review Source

SS

Shehla S.  
Attorney  
  
Used the software for:

### "Great"

January 21, 2016

5.0

Pros: fantastic support, relatively easy to use, love that it is cloud based. I especially enjoyed working with Tricia, as she was responsive and worked with us to control costs and get us what we needed in a timely manner.

Review Source

MW

Mike W.  
  
  
Used the software for:

### "Good price, gets the job done"

December 13, 2016

4.0

Used Nextpoint for large email document review and production. Nextpoint has great functions that allow me to sort and filter the uploaded documents to expedite review. Tools for creating privilege log also work great.

Review Source

GM

Gabe M.  
Litigation Assistant  
  
Used the software for:

### "This software is pretty useful"

December 30, 2015

4.0

It is really good for making a search cloud type of database. It can get a little confusing if not everyone communicates on how data should be entered for a particular project. Overall i really like this software though

Review Source

MM

Michelle M.  
Senior Paralegal  
  
Used the software for:

### "Excellent Client Service"

January 25, 2016

4.0

Nextpoint's customer service has been exceptional. The Client Success team, namely Tricia Boguslawski, has been very responsive and deadline sensitive. I'm looking forward to working with them on future projects. .

Review Source

JC

Jennifer C.  
Paralegal  
  
Used the software for:

### "Easy to use, powerful tool"

January 22, 2016

4.0

NextPoint has allowed us to bring most of our document processing in-house, which has reduced turn-around time and costs for our clients. In addition, NextPoint customer support is always available and responsive.

Review Source

CN

Chris N.  
  
  
Used the software for:

### "Great affordable doc-review platform"

November 28, 2016

4.0

While not as feature-complete as some of its more-expensive competitors, nextpoint does everything we need at highly competitive rates. New features are added frequently, and the support team is top-notch.

Review Source

VA

Victoria A.  
Paralegal  
Law Practice  
Used the software for: 6-12 months

### "Nextpoint Review"

December 13, 2016

4.0

Used Nextpoint to review and access documents that the parties had previously produced as we were added late in the case. There was a learning curve to get familiar with the layout but the training webinar was very helpful and when I had issues I was able to get responses from customer service fairly quick.

Pros

Web based can access from anywhere.

Cons

Steep learning curve for me.

Review Source

LM

Laura M.  
  
  
Used the software for:

### "Deposition Designation Ease"

January 3, 2017

5.0

I have started using Nextpoint to highlight deposition designations. This feature has made the designation process easy and allows for easy quality checking. I would recommend Nextpoint.

Review Source

JT

Joe T.  
  
  
Used the software for:

### "Online Document Review"

December 28, 2016

5.0

NextPoint made it very easy to view documents online. They also have a ton of features to filter out specific documents. Customers support is also extremely helpful if needed.

Review Source

EE

Erin E.  
  
  
Used the software for:

### "Great Customer Support"

December 13, 2016

3.0

Probably the best customer support of any ESI vendor I have worked with. This survey is a perfect example-- they clearly value my feedback. System is easy to use.

Review Source

LM

Lee M.  
  
  
Used the software for:

### "Nextpoint Review"

December 19, 2016

4.0

Overall a good source to consolidate especially for multiple, outsider firms. There are definitely areas where saving and tabbing could become more efficient.

Review Source

GS

Gregory S.  
  
  
Used the software for:

### "I enjoy working with NextPoint. "

December 28, 2016

4.0

I like to deliveries of search documents. I have had a good experience with the Nextpoint team. I find it easier to work with than other large databases.

Review Source

LM

Lorrie M.  
  
  
Used the software for:

### "Highly Recommend"

December 13, 2016

5.0

I was new to this type of software and Supports provided so much help and information, I was able to review and mark documents in no time for my attorneys.

Review Source

BZ

Brita Z.  
  
  
Used the software for:

### "Useful product"

December 8, 2016

4.0

Nextpoint is relatively easy to use and has many functions that can be customized to your needs. The customer service team is incredibly helpful.

Review Source

RW

Richard W.  
  
  
Used the software for:

### "Great product"

January 6, 2017

5.0

I have used several different similar programs by other vendors. NextPoint outperforms them all in all areas. I would highly recommend.

Review Source

MP

Mark P.  
paralegal  
  
Used the software for:

### "Great Support, Great Program"

January 4, 2017

5.0

Very receptive to feedback. Great customer service. This makes e-discovery easier. Very good import and export features.

Review Source

BR

Brooke R.  
  
  
Used the software for:

### "Receptionist"

December 13, 2016

5.0

Nextpoint has been very easy to use and the customer service is excellent. It has been a great tool for our office.

Review Source

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