Sage

Sage Timeslips

3.5 / 5 23 reviews

Who Uses This Software?

Small to mid-sized business, bills for time, either on an hourly, flat or project rate. Best for service businesses (legal, accounting, consulting, engineering, architecture, marketing agency).


Average Ratings

23 Reviews
  • 3.5 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    $274.00/one-time/user
  • Free Trial
    Yes
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Sage
  • www.sage.com
  • Founded 1983
  • United States

About Sage Timeslips

Sage Timeslips makes it easy for service businesses to capture more billable hours and accurately track expenses. Sage Timeslips integrates with 20 software packages, such as Sage 50 Accounting, QuickBooks, Microsoft Outlook, Time Matters and Amicus Attorney. Features include Automatic Time Capture, 100+ pre-defined reports, calendar sync, customizable reports and a real-time dashboard. Web-based time and expense capture is available.


Sage Timeslips Features

  • Billing Portal
  • Contact Database
  • Contingency Billing
  • Customizable Invoices
  • Dunning Management
  • Hourly Billing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Recurring/Subscription Billing
  • Tax Calculator
  • Account Tracking
  • Calendar Management
  • Case Management
  • Client Statements
  • Document Management
  • Expense Tracking
  • Retainer Billing
  • Time Tracking
  • Activity Tracking
  • Billable Hours Tracking
  • Billing Rate Management
  • Expense Tracking
  • Invoice Processing
  • Multiple Billing Rates
  • Project Tracking
  • Reimbursement Management
  • Time Tracking by Client
  • Time Tracking by Project
  • Automatic Time Capture
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Employee Database
  • Expense Tracking
  • Mobile Time Tracking
  • Multiple Billing Rates
  • Offline Time Tracking
  • Online Time Tracking
  • Overtime Calculation
  • Time per Project Reporting
  • Vacation / Leave Tracking

Sage Timeslips Reviews Recently Reviewed!


Easy way to keep track of all attorney billing statements, as well as client payments.

May 13, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Each attorney can have their own form of the software and enter their specific entries. You can see all client bills from the past and present. There is an easy screen which shows each client's balance, last bill cycle, last payment, their address, phone number, and how much interest they are accruing. It is easy to enter your time entries and generate client bills. You can also generate all client's who haven't paid, last time they've paid, how much they owe now, and past due balances. You can also enter "notes" with each individual client to keep track of their payments and cards, etc.

Cons: There are a lot of different functions in the software that I don't know how to use or what their purpose is. The office manager has a lot more control over the program so employees can only access certain things. The items I can access were difficult to learn since the buttons are spread out. Some functions that I use left often are harder to remember where they are located. My least favorite thing about the program is that it is very slow and constantly freezes. I have to then wait several minutes to use anything else on the computer, or I have to manually exit the program a few times before it will work after freezing.

Overall: It is easy to keep track of attorney time, things happening with each individual file, and client bills.

Great system with great features

Mar 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that I can organize billing for different types of clients and have the invoicing reflect those different payment arrangements accurately.

Cons: The thing I like least about the software is formatting the invoice templates. I had some trouble getting the format exactly how I like it.

Capterra-loader

Time Tracking Software

Mar 07, 2018
4/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money

Pros: It was nice to have an electronic way to track time and client work. You can set-up multiple users and multiple clients.

Cons: If you have multiple users it can get expensive as each person accessing is required to have an individual license.

When you elimnated everything else, you choose Timeslips

Feb 21, 2018
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: It enters time. It enters expenses. It supports funds accounting. It makes invoices. It has basic reporting

Cons: The mobile app stinks. The support is not great. The reporting feature is limited so you cannot create 1 report of an entire client's WIP, AR, Invoices, Funds and budget. The interface is slow. The built in backup service chokes file server performance, The interface has not changed in 15 years. There is no hosted option. Don't choose this software.

Overall: we can invoice our clients

professional billing

Feb 07, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: we use this for billing hourly time for professional services - it offers a discount for prompt payment that no other software has

Cons: it is a little buggy and seems to require annual updates to continue functioning and it is too expensive for what it is

Although pricey, the functions meet our firm's needs.

Feb 06, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Relatively easy to use, and the features meet our needs. The coordination of upgrades and database transfers was relatively painless. It coordinates with our MS Outlook, as well.

Cons: Technical support has been poor in our experience. Additionally, the cost is prohibitive to upgrading as often as should occur. We have experienced issues with incompatibility with some of our other software, as well.

Overall: Consistency throughout years of use.

For the most part this program is easy to use but has its flaws

Feb 05, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: The ease of finding what you want when you want it and ease of the ability to search within the program

Cons: It is not easily manipulated and you not able to change things once you have submitted. it is very difficult in that aspect

While easy to enter time with Timeslips, it is far too buggy. Go with another program.

Jan 05, 2018
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Easy to enter data into Timeslips. It is full featured if you can figure out the features. You'll like the program at first - until it starts giving you problems - and it will.

Cons: Horrifically bad support. It's a buggy program with frequent problems. There is a general rule with software - if they charge for support, it means it's buggy and a frequent problem. Timeslips is no exception. You rarely get through. Instead they take your phone number promising to call back. But they will only call back once, so you might find yourself on a merry go round trying to connect. Database is frequently corrupted requiring verification and repairs although the transition to the Firebird database seems to have helped. I started using Timeslips years ago and the only reason to continue is that of the fear that my data cannot be accurately transferred to a decent program. Most recent problem is poor compatibility with Outlook 2016. Whenever Outlook is open, text entry into the description field of a timeslip lags badly. While there are a lot of reports, figuring out which report and how to get the info you want can be challenging. You can modify layouts for bills, etc., but the user interface for doing so is from the dark ages.

Overall: Well...it does track my time and gets bills out, but not without a large amount of aggravation.

Timeslips has gone to a two obsolescence factor from 3 years. As a 10 user firm that is outrageous.

Dec 29, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Cons: Beware, technical support is very poor and expensive. 2 year obsolescence policy on software. Some features like advance payment never worked correctly. Google the software and read comments regarding problems with software.

Overall: We have used for almost 30 years and did not want to change do the hassle of changing. Do to their change in obsolescence policy, they have motivated us to change.

Not enough to make it worth purchasing every two years. That is a ridiculous obsolescence factor.

Capterra-loader

This has got to be the most difficult, non-functional and frustrating software on the planet.

Nov 30, 2017
1/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: When it works its ok to enter time, etc. There really aren't many other pros.

Cons: You have to update every year to get this to work properly and there is absolutely NO customer support . This program is really bad. Do NOT buy it.

Good for tracking legal service time

Oct 11, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Worked fine for tracking attorney's time in small office, allows multiple users to review entries. Simple reports available.

Cons: Cumbersome editing function, sometimes confusing and not easy to understand flow - not intuitive for the layman to use.

Beware - you must buy new versions every year or else lose technical support

Sep 20, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: No technical support unless you spend thousands of dollars to upgrade your software each year (even if you offer to pay for it).

Cons: If you do not spend thousands of dollars to upgrade your software each year, they will not provide any technical support (even if you offer to pay for it).

Excellent time billing & trust accounting Program

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I have been a Timeslips user for 26+ years

Pros: Ease of completing multiple slips for same client. Easy to start a new secretarys on your billing program.

Cons: Too much repetition finalizing and printing the final invoices. It would also be nice to have a default-type time slip.

Works well keeping time to bill for attorney time, paralegal time and/or expenses!

Jul 18, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I enables us to keep accurate time records of billable and non-billable time for attorneys, paralegals and/or expenses! There are tons of ways to customize what your bills look like. I love that you can review your timeslip entries prior to final billing.

Cons: Some of the customization features they have we would like to use on our final bill but it is rather difficult to manipulate the format to look the way you view in your mind. Also, it isn't the easiest to look at the pre-bills there is a lot of information on the pre-bill and looks a little crazy at first glance, but then after you take time and get used to it, the prebill is actually easy to understand!

Overall: It keeps our time accurately. Somewhat costly.

Learning Curve but worth it!

Jun 27, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Functionality and features are unmatched. I've looked for products which can do automatic time capture/billing and have never come across a product as feature rich as Timeslips. The support from Sage is also EXCELLENT. I can't help but stress this, whether it's technical support or product usage Sage is topnotch!

Cons: Up until Timeslips 2017 was released it has been a struggle as the software itself was in need of an update. But, with the latest release most if not all of the software issues were taken care of!

Have Used TimeSlips for Years

Jun 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: In our accounting office, we have used TimeSlips since I have been there (over 18 years). We have only updated our version once during that time. It is a basic time, expense, and client tracker. We are a small 3-person firm, and it meets our needs. We haven't updated our version since 2011, so our product is no longer supported. There is a quirk in our version, but I have found a workaround, and the savings in not being required to upgrade our software is worth the workaround.

Cons: Customizing the templates is difficult, and for some reason this year, the "billing assistant" box cannot be moved or minimized once it is opened (this is a 2017 glitch--had not experienced till this year).

Overall: We are comfortable with it. Our office has been using this software to track individual user hours and role rates for decades. I am quite sure our accounting software has a time feature, but we are happy with TimeSlips.

Great billing program!

Jun 07, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Timeslips has features in place to prevent editing of old bills - I will say that sometimes it is ok to edit bills but for the most part we want our bills to remain the same as they were when they were sent to the client and Timeslips will only allow editing of the last approved bill which helps keep our bills as they were when they were submitted to the client.

Cons: I wish it were incorporated with a practice management software and the price was more attractive. I also wish the program support was better. Often we have to call an independent consultant and pay them more money to fix issues.

Overall: Great software to assist in monthly billing!

Gold Standard for Billing Software

Mar 31, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Out of all the billing software programs for lawyers in the 3-20 attorney range, Timeslips has the most comprehensive reporting. Flat fee billing is easy to do but allocating the money received is problematic unless the bill is set to Final Bill so that the allocation can go back to day one and reallocate over the flat fee life of the matter. For full disclosure, we use Timeslips in our office and support the software for attorneys.

Timeslips is still around

Feb 01, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: In an industry where may do make it beyond the 10 year slump, Timeslips is still around and delighting it's customer. After some basic setup that could use additional wizards, etc. to help a new user out, you are ready to go with all your time keeping and client accounts receivable needs. Several reports are available although the filters take a bit of time to get used to in order to produce understandable results.

Love this software!!

Dec 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Sage Timeslips is so easy to use. It is so versatile and quick to learn. The billing process is very adaptable because you can easily change rates of your services or set this to a flat rate fee or even non-billable with the click of a mouse. You can separate you clients by attorney and keep everything organized. I am able to organize all of my clients contact and billing information in one easy place and can retrieve this information at anytime quickly and easily. I especially like the short cuts for commonly used entries. That really speeds up my service entry process. Very user friendly software and i would recommend it to everyone!

Legal Billing Option

Dec 07, 2016
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: I used Timeslips for many years before switching to a new program for billing and I do miss some of the safeguards in Timeslips. Our new program does not lock bills once they have been printed as drafts. Timeslips has this option and we miss it! There is nothing more confusing than having a draft bill printed and approved, only to go into the program and find someone has added, deleted, or otherwise made changes to the bill. My biggest complaint with Timeslips is that they do not have very good customer service/support. It always seemed that I would have to locate and "hire" a certified Timeslips consultant to get any direct assistance with issues. This can become costly!

Needs a consultant to operate

Dec 01, 2016
2/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Pros: It accommodates the many matters an intellectual property lawyer has (unlike other practice areas)

Cons: Difficult to use; complex to operate.

Overall: I've used this for years. It's designed so that only trained consultants can set it up for you. Virtually no customer support. Very difficult to get reports from and to use in general.

Worst customer support ever seen

Dec 28, 2015
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: Called to ask if timeslips works with Quickbooks online. Wanted a credit card to billb $180 before he would answer.
Bought new computer,asked about getting it off the old computer and service transfer to the new. Required another $180 to answer. We just paidover $700 for the software and they claim since we own it any questions is our problem so will have to charge for answering each question. Since we cant even get it set up to work there is no comment on how it works. But we all know that no mattrr how good a product might be, it is only as good as the servuce behind it. They do not call back if you leave a message. Thus software has cost us $thousands in loss of use and a very nonresponsive customer service.
We have gone to Mycase as a result and they have been super to work with