# Page 2 | Sage Timeslips Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Sage Timeslips the right Billing and Invoicing solution for you? Explore 260 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/114210/Sage-Timeslips/reviews

---

Sage Timeslips

3.9 (260)

[View alternatives](https://www.capterra.com/p/114210/Sage-Timeslips/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 2 - Reviews of Sage Timeslips

## Showing most helpful reviews

Showing 26-50 of 260 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Junaid E.  
Manager  
Hospitality  
Used the software for: 6-12 months

### "Reliable Time Tracking "

January 8, 2026

4.0

Overall, Sage is a dependable tool for professional time tracking and billing. Their customer support team is amazing and answer your queries patiently.

Pros

Sage Timeslips is reliable straightforward for tracking time and billing clients. once it is setup logging time is easy and accurate and the reporting is strong enough for professional use.

Cons

The interface feels dated and not very inuitive at first. Setup takes bit longer than it should and some workflows feel bit complicated than necessary.

Review Source

BP

Barbara P.  
Paralegal, Office Manager  
Legal Services  
Used the software for: 2+ years

### "Sage Timeslips review - 1999-now"

April 11, 2025

4.0

I have used Sage Timeslips at two different firms between 1999 and now. I enter time; produce reports and bills.

Pros

Easy of time and expense entry; wide range of reports available and the customization options

Cons

Many of the reports have such small print that they are difficult to read.

Alternatives considered

[8am MyCase](https://www.capterra.com/p/115613/MyCase/)[Clio](https://www.capterra.com/p/105428/Clio/)

Reason for choosing Sage Timeslips

The program looked easy to learn and set up at a reasonable price.

Review Source

MB

Michelle B.  
Owner Attorney  
Law Practice  
Used the software for: 2+ years

### "Decades with TS, but No Longer for Solo"

May 16, 2025

4.0

It was great for decades, but now seems more geared to larger teams of attorneys, as there is a much cheaper rate for larger groups- for a solo or small firm I would not recommend it.

Pros

I liked that it was simple to use and could generate reports easily- I used it for decades and loved it.

Cons

I have used Sage TS so long, that I actually used it on a paid for CD. What I did not like was when it went to monthly subscription it was super expensive, far too expensive for a solo practitioner so I had to leave.

Review Source

VW

Victor W.  
Office Manager  
Legal Services  
Used the software for: 2+ years

### "Perfect for timekeeping and bill preparation"

April 21, 2025

4.0

Perfect for what I needed to use it for: entering time, expenses, and preparing bills. I wish some features were easier to use, or understand with tutorials and/or live support.

Pros

Ease of use for navigating each entry. The toggle function from entry to entry is the perfect way to edit and review multiple entries while saving time. Preparing bills was very easy. I like the locking of bills before approval stage.

Cons

Some of the functionality was either complicated or confusing. The interface at times was a bit dated. I felt that many details were not as easily explained without doing further research.

Review Source

JB

Joseph B.  
Mng Member  
Accounting  
Used the software for: 2+ years

### "Timeslips review"

January 2, 2025

2.0

Good for the first half-dozen years, bad for the last decade and a half.

Pros

The ability to print a report showing realizations for each imekkeeper and an overall client realization rate and write-downs.

Cons

Sage did not improve the software and fell behind in features.

Switched from

[TimeSolv](https://www.capterra.com/p/76730/TimeSolv/)

I switched TO another product. Not from. Timeslips was not improving enough. I switched to TimeSolv.

Review Source

kH

keith H.  
Owner  
Accounting  
Used the software for: 2+ years

### "Sole Proprietor CPA practice review"

April 27, 2023

4.0

As noted above, I have used this program for my time/expense tracking for over 2 decades. That say more than any words could describe.

Pros

I have used Timeslips since just prior to the turn of the century. I am familiar with many aspects of the program and like it enough to retain.

Cons

It was more cost effective when I could purchase the program and upgrade only every couple years. Now it is annual subscription based which tripled my cost. I have experienced difficulties it generating differing invoice layouts.

Review Source

EW

Erin W.  
Office Manager  
Legal Services  
Used the software for: 2+ years

### "Could be better"

April 27, 2023

3.0

It is a good system for tracking time for multiple people. Overall, the software creates frustration for me though.

Pros

I like that it does a good job of keep details organized and available.

Cons

Timeslips is not very user friendly. I have been using the software for 8 years and still can't figure out how to adjust the format of invoices or rearrange as needed. There are also changes that happen with the A/R history that have been completely frustrating to fix.

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Reason for choosing Sage Timeslips

Its what we have had for several years, so we would lose the history.

Review Source

KC

Karen C.  
Finance Director  
Financial Services  
Used the software for: 2+ years

### "Billing & Reporting Since 1999"

April 27, 2023

4.0

I do love the program. I just need more custom fields in the slip entry that can be used in reports.

Pros

Multi-user time capture and billing system. Easy to run single invoices that need to go out daily and large quarterly billings. Easy to look up details of past projects for clients and also running time reports of employees/per department.

Cons

We need more custom fields in the slip entry so that we can capture more information needed in our reports. Requests for Proposals are requiring more information and timeslips does not have the capability to capture all the necessary information that we need for most of our reports. Most RFP's ask for five years of information so it would really be nice if I could house all the information in a slip entry verses running a TS report and combining it reports from other systems.

Review Source

SP

Sarah P.  
COO/Owner  
Accounting  
Used the software for: 2+ years

### "Need a dedicated support/service team of phone line. "

April 27, 2023

4.0

I've used Sage Timeslips both as an employee (for 9 years) and now as a business owner. As a user, it was an excellent tool. As a business owner, setup is cumbersome and initial support is lacking.

Pros

Leadership utilizes the time tracking feature as part of our overall analysis for project efficiency. It gives our staff some insight into how their time is spent and where we as an organization can make improvements to process. It's invaluable.

Cons

Invoice template editing/creation is cumbersome. It would be very helpful to have access to templates or better how-to manuals. We have had a very difficult time with getting assistance over the phone for some of the billing/invoicing features which results in our spending an inordinate amount of time on the setup process.

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing Sage Timeslips

I have experience with Sage Timeslips and know the product well enough to stick with what we know.

Review Source

PT

Patricia T.  
Managing Attorney  
Law Practice  
Used the software for: 2+ years

### "Highly Recommend for Any Law Firm"

May 4, 2023

5.0

Love this product. Wish the pricing was more afordable for a small firm, but we have no plans to change.

Pros

There are other billing platforms and products out there, but the consistent reliability of Sage Timeslips and its features make it a must-have for accurate law firm timeslips entry, billing, accounting, and maintaining client contact. Our firm has used Timeslips for over 20 years now. The customer service is one of th best for tech support as well. Timeslips tech support are incredibly knowleadgable and courteous. They often fix an issue within minutes of initiating a call for help, and they will also make sure to run a full diagnostic and fix other matters we might not know exist to ensure no additional problems arise.

Cons

No tech support on weekends. We sometimes have issues arise on weekends, and it would be ideal if there was support even if it was for a shorter time-period on the weekends. Since support is provided remotely, it is not clear why weekend support is not provided. For a business, we operate 24/7 and use TimeSlips daily. We cannot have a lack of access or some other issue crop up and wait till Monday to fix it. This cut-back was one major disappointment, especially given the costs for annual tech support contract.

Reason for choosing Sage Timeslips

Highly recommended by other attorneys/firms, and we took a training course (live) before buying, which really convinced us that it was the best choice for our firm.

Review Source

CB

Curt B.  
Attorney At Law  
Law Practice  
Used the software for: 2+ years

### "Worth the Effort"

May 8, 2023

5.0

I have used Timeslips for nearly thirty years. I would hate to have the expense of recreating my database, and while other programs indicate that they can translate my old database and copy it, I am comfortable with the software, although the increased expense and limited utility of the last several years of updates makes me assess how much longer it will be before I switch to a competing program at a lower price. I certainly am not receiving any discounts for customer loyalty.

Pros

Timeslips takes time to imput data, use and customize. But once you set up your system and create what you need, it speeds up your billing process and enables you to create very accurate billing records, and template vast amounts of information for subsequent use. The service and technical assistance providers generally come up with serviceable solutions and are very courteous and responsive, and I like the feature in which they send transcripts of the conversations after so I can use them and effect further repairs as needed.

Cons

Over the years, the program has grown and become so much more complex, and some aspects are harder to use. I wish the "knowledge base" was easier to use for those of us who are less social media based and less involved in internet "chats". I would prefer a database of short tutorials on basic usage issues. Also, although it is part of the industry, I really hated moving from owning the software to "renting" it and paying substantial annual fees for the software. For a smaller practitioner, this is very expensive and the updates don't really provide much benefit to me - my use of the software really has not changed over time, even though the software becomes more complex.

Reason for choosing Sage Timeslips

I switched from manual billing to Timeslips.

Review Source

JA

Jennifer A.  
Office Manager  
Law Practice  
Used the software for: 2+ years

### "Review - 10 attorneys"

April 27, 2023

4.0

We have had Timeslips for a long time. We recently went through a decision of continuing or discontinuing. After review of many others, we decided to stay with Timeslips due to the cost for each "user". We need to group together some of our clients (separate bills but they are grouped together).

Pros

We really like that we can have numerous people listed and don't have to pay for each one. Example, Paralegal work; attorney's initials; groups of certain billing under one name.

Cons

Sometimes you have to hunt for a way to do a report. It is unfortunate that the reports that they have listed do not help us much. We always have to customize. I also dislike that you cannot just purchase the program. You have to purchase a monthly program.

Review Source

JW

Janet W.  
Administrator  
Legal Services  
Used the software for: 2+ years

### "Timeslips Review"

May 2, 2023

4.0

All of the features are pretty comparable to other billing software. I used to love their support, but not anymore. It is the reporting capability that I love. I am also disappointed the budget portion of the program doesn't work. I used it all the time in past years, and now it doesn't function and is of no value.

Pros

I love the reporting capability. I also like that it is user-friendly.

Cons

The support. It is almost impossible to get an answer promptly from Support, and it is very cumbersome. I have to jump through too many hoops for someone to help me. I used to love the support, but it has become horrible in the last several years. The operating system is not stable. I have been using Timeslips for twenty years and have stayed with it due to its reporting capability. I have found it unparalleled to other billing software.

Reason for choosing Sage Timeslips

Not applicable.

Review Source

WM

Wendi M.  
Office Administrator/Manager  
Legal Services  
Used the software for: 2+ years

### "Ease of Sage Timeslips"

April 27, 2023

5.0

I have worked in various other time accounting software over my 38 years at the law firm. This is by far the most efficient system and was very easy to transition to from other platforms. The HELP function is quasi-helpful - you just have to know the exact terms to find the right answers to your questions.

Pros

It is easy to use and menu driven. Tips for using the systems are available and informative.

Cons

Can't find where to change initial set up information like default preference for billing layouts. Changes of firm ownership result in changes to previous owner's wishes for the look of billing.

Review Source

JL

Jane L.  
Of Counsel  
Law Practice  
Used the software for: 2+ years

### "Timeslips Billing Software "

May 4, 2022

3.0

It was a good software for the basic purposes that it served, i.e. timekeeping and billing. But I do recall that there were a lot of user issues and lack of tech support.

Pros

I recall that Timeslips was the first billing software I used as a full-time practitioner, and it was a good way to get a sense for how a billing software works, and to learn the value of keeping track of time for making money! I learned the business side of a legal practice in part from using Timeslips!

Cons

Our firm used Timeslips several years ago when the then-managing partner had purchased a limited number of user licenses for the software. After new partners came into the firm, and the firm was growing, the limited number of licenses became an issue, and I recall there were times when different attorneys could not access the system due to limited license usage issues. Then, the office manager and the firm partners were looking into whether it was possible to purchase additional licenses, and I think cost was an issue. We also didn't have access to tech support, which frankly I don't recall why except for maybe that service did not come with the type of licenses we purchased, or it was simply too much money than what the firm was willing to spend at the time.

Switched from

[Clio](https://www.capterra.com/p/105428/Clio/)

Easier to use and more affordable. We also have access to tech support.

Review Source

MT

Marc T.  
Board Certified Cardiologist  
Medical Practice  
Used the software for: 2+ years

### "Functional but needs updating. "

May 6, 2023

4.0

I am a practicing cardiologist who uses Timeslips to track time and provide invoices for the time I spend as a medical-legal consultant. I database has been accumulated over 20 years. This is what I have not changed to a competing software product. The lack of integration with the web makes this product very outdated.

Pros

I have been using this software for > 20 yrs. I am familiar with how to use it don't want to learn a new system.

Cons

In the 20 years I have had Timeslips, it has changed little. It has gotten more expensive each year and currently requires an annual subscription. Tech support now requires an on-line submittal with follow up phone calls. Their tech support hours are not convenient if you work away from your home office. I pay for unlimited tech support since each call is very costly if you do not have the subscription.

Review Source

LB

Lynn B.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Served its Purpose Well"

September 2, 2019

4.0

My overall experience with Timeslips was positive. It was a little expensive, but not in comparison to other billing software programs out there. It was relatively easy to use, and we produced attractive and accurate bills for clients. It was only when my firm structure changed that Timeslips could not accommodate us for a reasonable price.

Pros

I found Timeslips to be relatively user friendly. I used it when I was in a partnership with another attorney, and our monthly billing seemed to run smoothly. I had come from another firm that used Tabs, and I found that Timeslips was less complicated overall to use.

Cons

We had some problems with Timeslips after closing our office and changing to remote only offices. We had been using it on a server, and when we tried to change that, it caused a lot of errors and we lost a lot of time trying to make it work. Ultimately, one partner stuck with Timeslips on his system, and I went to another cheaper software product instead of purchasing a second instance of Timeslips. It was frustrating that I had to start from scratch with all client data in the new system, but I don't really fault Timeslips because it certainly worked as needed when we purchased it for our server in the office.

Reason for choosing Sage Timeslips

We chose Timeslips because we had been frustrated with Tabs, and we found that Timeslips was a little cheaper at that time. It performed everything we needed it to, and it was relatively easy to use to produce bills and simple reports.

Switched from

[Tabs3](https://www.capterra.com/p/2589/Tabs3-Billing/)

I had used Tabs at a previous, larger law firm and chose not to continue to use it when I left to set up my own firm. My recollection is that Timeslips was cheaper, and it certainly performed every function we needed for our small firm. Tabs at the old firm was always a problem, and we had an administrator that purportedly knew how to use it. We did not want to continually struggle with the functions as we did with Tabs, especially where we would not have an employee dedicated to the use of the billing software (we were basically on our own to make it work).

Review Source

JA

Janet A.  
Billing and Records  
Law Practice  
Used the software for: 2+ years

### "Sage Timeslips for Solo Practioners"

April 27, 2023

5.0

Pros

\-Accurate record keeping-Access of historical records for every client-Ease of picking components needed for small office-Ease of changing client identifiable information-Simplicity of adjusting rates for individual users -Ease of integration with our legal practice

Cons

\-Help menu isn't specific for simple questions for anyone not familiar with program-Program is all too encompassing for a small office - too many extraneous features-Too expensive for a limited use office -Would prefer a less expensive program limited to the vital features -Would like an expanded online help presence

Reason for choosing Sage Timeslips

Provided more historical information re clients Wouldn't transfer all of accumulated Timeslips client information

Review Source

LR

Lori R.  
Office Manager  
Law Practice  
Used the software for: 2+ years

### "Sage Timeslips is easy to use and has a lot of features."

May 2, 2023

5.0

Billing and keeping track of payments is so easy with this program and I can easily go back to reprint bills if I need to. There are features I don't use, but I'm sure would be beneficial for others.

Pros

I didn't originally set it up, but I've been using it since June of 2011. I am so glad to have this program to do billing and timekeeping. It has saved me many hours.

Cons

I do wish the Nickname 1 field allowed more characters. I have to abbreviate things even though there is more space in the box.

Review Source

SL

Suzanne L.  
Administrative Assistant  
Law Practice  
Used the software for: 2+ years

### "Time Slips"

May 2, 2023

4.0

Timeslips makes our monthly billing an easier process. Since our last upgrade, the new features are great.

Pros

Being able to jump from client to client to enter charges is a great function. Duplicating the charge for similar charges from client to client or even multiple charges for the same client that are similar. Easily modifiable.

Cons

When trying to click on a task, if you have typo, it does not allow you to re-key the letter to drop down elsewhere in the menu.

Alternatives considered

[TurboLaw Time and Billing](https://www.capterra.com/p/131793/TurboLaw-Time-and-Billing/)

Reason for choosing Sage Timeslips

We had used Sage Timeslips for many years and decided to stay with what we had. Having the existing database was significant in the decision.

Review Source

JF

Joan F.  
Office Administrator  
Legal Services  
Used the software for: 2+ years

### "Timeslips Review"

May 3, 2023

5.0

I use \[sensitive content hidden\] as my consultant and she is a life saver. She is quick, knowledgeable and able to explain and fix just about everything. It's been a very bright spot in using Timeslips.

Pros

I like the client portal, the ease of time entry and elements of billing.

Cons

I would like a better A/R listing as we use client number AND name and only client number shows up on A/R meaning I have to match before working on A/R. Some of our clients have hundreds of subclients and while we can work with the numbers list, it would be good to have name attached on report.

Reason for choosing Sage Timeslips

WE were splitting up a firm and I wanted a new, fresh program for our new venture and the price was right. We had used Timeslips in the 90's.

Review Source

MF

Mark F.  
Office Manager  
Law Practice  
Used the software for: 2+ years

### "Best time and billing software, but not perfect"

April 27, 2023

5.0

I have been using Sage Timeslips since 2008, and by and large the experience has been incredibly positive.

Pros

I love how Sage handles multiple types of billing and billing arrangements and it's multiple time and expense tracking feature.

Cons

The biggest downsides about Timeslips are that it is pricy and that it is not 100% cloud-based. Regarding the latter, in the new age of remote work, it is a huge detriment that the entire system cannot be managed online or fully integrate with other cloud-based software, such as case management software.

Review Source

JS

Jerry S.  
Member  
Law Practice  
Used the software for: 1-2 years

### "Down The Rabbit Hole"

October 23, 2019

1.0

It is more flexible than the software we were using. Otherwise it is archaic, convoluted, ill designed, inflexible and inelegant software to be avoided if at all possible.

Pros

It's breadth of functionality....which would be fine if all that functionality were useable.

Cons

There is very little I do not dislike. The software makes my life immeasurably harder. It is confusing to setup. The screens are hard to read, and badly laid out. The ability to change something if you discover it did not do what you thought it would is sometimes non-existent and if it exists, arcane to discover and use. The number of potential steps in the billing process is ludicrous, and each step has its own set of rules and strictures. The help screens are ludicrous, rarely address a common problem and meaningful customer service virtually non-existent. The software offers few chances to simply eliminate things that are unwanted. I don't need two nicknames for every person, task, activity, etc. In fact, I don't need any. Why not simply offer a screen that says, do you want to use nicknames, and if the user says no...eliminate them. One would normally think you would want the time slip you open to default to today, without having to make a choice, and give you a choice to change to a different date, but no...One would think that if you wanted to round to the nearest x minutes you could make that choice as a default, and change to something different on as needed basis... I have rarely used a software program that leaves me as apoplectic and heightens my blood pressure as much as this one. There are numerous much more usable programs on the market, and had I been asked before purchase, I would have chosen one of them.

Review Source

SL

Shannon L.  
Finance Manager  
Legal Services  
Used the software for: 2+ years

### "Excellent Product"

April 27, 2023

5.0

I have been working with Timeslips for over 25 years. I have reviewed other products but none offers everything that Timeslips does.

Pros

Billing. Reporting. Ease of use. I am a very long user of Timeslips and would not want to switch to anything else.

Cons

I would like be able to customize reports more, and be able to export to inactive clients.

Review Source

JR

Jay R.  
President  
Law Practice  
Used the software for: 2+ years

### "Need to compete with Practice Panther Software and have the ability to bill on your IOS Apple devic"

April 27, 2023

4.0

When I connect with tech support \[sensitive content hidden\] is terrific extremely knowledgeable they need to clone him!remote access into your computer is very helpful

Pros

History billing feature and emails to client itemized monthly billing

Cons

you need to wait 4-5 days to speak with tech support as a premium member that is not acceptable been a user for 15 plus years

Reason for choosing Sage Timeslips

Because the migration would be a hassle but it is doable

Review Source

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.