# Page 4 | Sage Timeslips Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Sage Timeslips the right Billing and Invoicing solution for you? Explore 260 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/114210/Sage-Timeslips/reviews

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Sage Timeslips

3.9 (260)

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Last updated March 13th, 2026

# Page 4 - Reviews of Sage Timeslips

## Showing most helpful reviews

Showing 76-100 of 260 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AC

Amy C.  
Business Manager  
Legal Services  
Used the software for: 2+ years

### "We couldn't run our practice without Timeslips"

April 27, 2023

5.0

Excellent! 25-year customer!

Pros

Ease of use. Very intuitive. Software is multi-faceted.

Cons

Customer service can be ineffective because the agents on the portal don't know much.

Review Source

CL

Chris L.  
Attorney At Law  
Law Practice  
Used the software for: 2+ years

### "Going To Clio"

March 19, 2020

3.0

After using it since around 2000, I'm going to Clio. The screens are easier to read. It manages your entire practice easily. It is more economical. One does not run into the update ripoff robbery by Sage. The final straw is the Windows side of my MacBook Pro overloaded so I could not get on the internet (that is a complaint about Apple making hard drives only 512 gig in size...at least now you can get an 8 terabyte hard drive if you can wait for it to be shipped from China (hopefully Coronafree)). So when I revised the partition of Bootcamp, it wiped off Timeslips. I had made several backup copies. Now I have to buy 2020 to be able to get my data from Timeslips. Its the last money they'll get from me.

Pros

It allowed me to keep track of time and billing when nothing else was available.

Cons

It or your computer invariably crashes every 4 years and Sage won't let you redownload the version you have been using. Thus, you have to buy an "update" at $1,200.00 or more. The screen is structured so the print is too small. I have gone to Macs around 10 years ago so I have to run it under BootCamp because it is a Windows only program. Until recently it was not cloud based.

Reason for choosing Sage Timeslips

No because nothing else was available back then. Now I'm going to Clio which is easier to use, read, and covers everything I need. And their tech support is 24/7.

Review Source

KM

Kathleen M.  
Paralegal/Office Manager/IT  
Law Practice  
Used the software for: 2+ years

### "Review for Barberi Law from Administrative and Paralegal viewpoint"

May 10, 2023

4.0

It works for what we need to have done in our small law firm.

Pros

Daily time keeping for all billing purposes for our clients by using mini-slips.

Cons

Ease in reaching out to when there are issues and getting quick efficient answers, especially from anyone that speaks the English language.

Reason for choosing Sage Timeslips

it was suggested by our CPA.

Review Source

JD

Jeff D.  
Managing Partner  
Law Practice  
Used the software for: 2+ years

### "26 years of bills that clients always pay"

May 2, 2023

5.0

We love this product and rely on it every day.

Pros

We’ve been a TS customer since 1996. It’s always been user friendly and consistently reliable for tracking time and expenses, generating invoices, managing retainers and providing many useful reporting tools.

Cons

The recent implementation of increasingly expensive annual licensing fees is unfortunate and disappointing.

Review Source

TM

Terrance M.  
President  
Legal Services  
Used the software for: 2+ years

### "I've been using Timeslips since it was on 3.5 disks!"

May 6, 2023

5.0

As the title says, I started out using Timeslips on 3.5" disks as a Trial.

Pros

The ease of inputting time and expenses and easily compiling the data into billing.

Cons

The expense and lack of better discounting for longtime customers when renewing and upgrading.

Review Source

TK

Tracy K.  
Office Manager  
Accounting  
Used the software for: 2+ years

### "Good product with poor support"

April 27, 2023

4.0

I have been using Timeslips for 23 years and always liked it. Support used to be good. Now support is practically nonexistent. You can’t speak with a live person over the phone until you jump through dozens of hoops. Currently looking into something else to replace Timeslips due to their support only.

Pros

Easy to use and understand. Good time tracking, easy invoicing and good reports.

Cons

Creating custom reports. Customer support is horrible. You can no longer call into support. Everything is done through chat which is not productive.

Review Source

SD

Sarah D.  
Office Manager  
Law Practice  
Used the software for: 2+ years

### "SD Review "

May 12, 2023

5.0

Great

Pros

Very easy to use, and their help desk is very good.

Cons

deleting invoices is not available at all times.

Reason for choosing Sage Timeslips

I was not the one who choose.

Review Source

PR

Pamela R.  
Firm Administrator  
Legal Services  
Used the software for: 2+ years

### "Very functional but online version is slower"

April 27, 2023

5.0

I am comfortable with it.

Pros

I like the continuity from one version to the next. Relatively easy to use and train users.

Cons

There is such a lag in saving one time or expense entry. Would love to know if there is a FIX for the slowness.

Reason for choosing Sage Timeslips

Continuity

Review Source

PM

Pamela M.  
Attorney at Law / owner  
Law Practice  
Used the software for: 2+ years

### "Pick a different time and billing software"

May 2, 2023

2.0

It used to be excellent but over the past year it has been awful.

Pros

It has decades of my time and activity records on it, and after all these years I know how to run it.

Cons

It's buggy - it keeps breaking down, and using customer service to get it running again takes multiple calls and a lot of down time. It's also hugely expensive - since December I have paid nearly $4,000 for a one year subscription plus separately for an upgrade of the program (to fix the most recent breakdown) plus separately for a service contract that doesn't include a program upgrade.

Reason for choosing Sage Timeslips

I have no recollection

Review Source

TK

Thomas K.  
President  
Legal Services  
Used the software for: 2+ years

### "Recent Software support - Terrible"

May 2, 2023

2.0

None was solve with Sage support. We had to use our IT to solve the problem. Very disappointed with Sage Support.

Pros

I been using the Timeslip since 1980s'

Cons

Recent Software Support was terrible

Reason for choosing Sage Timeslips

Had since 1980's

Review Source

AF

Ana F.  
Legal Assistant  
Law Practice  
Used the software for: 2+ years

### "For use in legal practice"

May 5, 2023

4.0

It serves our purpose for what we are using it for

Pros

Tracking of time and expenses for each client

Cons

Not always user friendly. There are times when we need to use an application for invoicing that is not easy to use.

Review Source

SK

Steven K.  
Owner  
Accounting  
Used the software for: 2+ years

### "They took a good program & made it almost unusable."

May 5, 2023

3.0

I have been having a lot of serious problems that don't seem to have solutions.

Pros

Nothing, the features I like & formally used like WIP & timesheets are not available on the basic program and the higher level program is too expensive.

Cons

I was using a somewhat older version of Timeslips. When I upgraded to Windows 11 it stopped working. I was told to reinstall my program, but they would not give me another copy, so I had to purchase the current version. Now I don't get all the features that I have been using for many years. Also, it no longer will email the invoices & statements. Customer support has not been able to help. I read somewhere that Timeslips does not support the 64 bit version of Outlook. If correct, this is unacceptable. Why should I have to use an inferior program?

Review Source

DA

Dan A.  
Attorney  
Legal Services  
Used the software for: 2+ years

### "Long Time User"

May 5, 2023

5.0

Very good.

Pros

Once set up, very user friendly. I am sure there are many features that I do not use not, that would be very helpful.

Cons

I do not like the yearly charge. I prefer to purchase the software.

Review Source

CB

Cathy B.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "Timeslip Review"

May 2, 2023

4.0

Good

Pros

The firm has been using Timeslips for well over 15 years. We like the ease of putting in time and expenses and the ease of doing monthly billing. We do not use most of the features in Timeslips as the firm tries to keep things extremely simple.

Cons

Every update usually creates a problem that requires us to get in touch with technical support

Review Source

NK

Nina K.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Really not user friendly on some features"

May 9, 2023

4.0

I solve the problem of time tracking and billing.

Pros

Very easy to enter a time slip for an activity and save it.

Cons

Hard to enter a new client. Asks dumb questions and doesn't allow you to skip entries.Billing and entering payments makes no sense. I always have to rethink it, every time. These are really awful features. The product has now become too expensive. I don't like that you have suckered us into a subscription product.

Reason for choosing Sage Timeslips

It was the best available at the time.

Review Source

DB

Daniel B.  
Attorney  
Legal Services  
Used the software for: 2+ years

### "E center- Woukd like an app"

May 3, 2023

5.0

Pros

Remote time entry with e center eliminates writing down time remotely and paying staff to enter it

Cons

Having an app for e center would be helpful. It is a bit of a pain to go online in your phone to enter time, and the website times out so you can’t continually enter time

Review Source

LE

Leslie E.  
Firm Administrator  
Law Practice  
Used the software for: 2+ years

### "Good product but hard to get help"

May 9, 2023

5.0

Overall, our experience is good to average. I feel like the price is high on a subscription basis.

Pros

Timeslips is easy to use once set up. We use it to input attorney time and expenses and to produce bills/invoices at month end (or on demand).

Cons

It is hard to get assistance when needed. The online "help" sources are not often helpful when we have questions on specific items related to our firm.

Reason for choosing Sage Timeslips

We have used it for so long, it is just too time consuming to switch

Review Source

JA

Jenny A.  
Administrative Asst  
Law Practice  
Used the software for: 2+ years

### "Sage Review"

May 5, 2023

5.0

Pros

Sage is great for billing from a certain date timeframe. Monthly.

Cons

Sometimes there is a lot of error messages and you have to logout then back in.

Review Source

GR

Gary R.  
Owner  
  
Used the software for: 2+ years

### "While easy to enter time with Timeslips, it is far too buggy. Go with another program."

January 6, 2018

2.0

Well...it does track my time and gets bills out, but not without a large amount of aggravation.

Pros

Easy to enter data into Timeslips. It is full featured if you can figure out the features. You'll like the program at first - until it starts giving you problems - and it will.

Cons

Horrifically bad support. It's a buggy program with frequent problems. There is a general rule with software - if they charge for support, it means it's buggy and a frequent problem. Timeslips is no exception. You rarely get through. Instead they take your phone number promising to call back. But they will only call back once, so you might find yourself on a merry go round trying to connect. Database is frequently corrupted requiring verification and repairs although the transition to the Firebird database seems to have helped. I started using Timeslips years ago and the only reason to continue is that of the fear that my data cannot be accurately transferred to a decent program. Most recent problem is poor compatibility with Outlook 2016. Whenever Outlook is open, text entry into the description field of a timeslip lags badly. While there are a lot of reports, figuring out which report and how to get the info you want can be challenging. You can modify layouts for bills, etc., but the user interface for doing so is from the dark ages.

Review Source

CH

Charlene H.  
BOOKKEEPER  
Legal Services  
Used the software for: 2+ years

### "Timeslips is a sturdy product"

April 27, 2023

4.0

Whenever I need to do something that it definitely has the data to do, but I've never done it before, I have to call our expert. It is not intuitive.

Pros

It definitely gets the job done. The AR reports are very usable.

Cons

It's not customizable or flexible. It feels very 90s for the type of features it offfers.

Review Source

MN

Mayra N.  
Administrator  
Judiciary  
Used the software for: 2+ years

### "Great Software "

May 2, 2023

5.0

Pros

Sage Timeslips is very user friendly. I like the easy of being able to adjust the date of bills and preparing reports.

Cons

There aren't really many things I've had issues with. However, I did notice that I am unable to delete a client name if it was entered by mistake. I did see that you can change the status to closed or inactive. But it seems like in the case of incorrect entry it takes up a lot of space instead of being able to actually delete the entry.

Review Source

SF

Stephen F.  
Managing Partner  
Legal Services  
Used the software for: 2+ years

### "Longtime User - Good product"

April 27, 2023

4.0

I have used this product for many years. It is reliable and easy to deploy. The cost is getting a bit high.

Pros

The Ecenter is the most valuable of its features.

Cons

Not that easy to modify and online assistance is rare

Review Source

PW

Pam W.  
Ofiice Administrator  
Legal Services  
Used the software for: 2+ years

### "Timeslips is great for a Small Law Firm"

April 27, 2023

5.0

My experience has been great. I have used several timekeeping programs and this is by far the easiest to use and the easiest to teach others to use.

Pros

Ease of use, easy to teach others to use.

Cons

Not being able to delete some items that are entered incorrectly.

Review Source

AF

Arthur F.  
Owner  
Law Practice  
Used the software for: 2+ years

### "asdf"

April 27, 2023

4.0

mostly positive

Pros

Works well for time and expense tracking.

Cons

Needs a mobile app. Needs ability to email invoices without downgrading.

Review Source

KN

Kristi N.  
Office Manager  
Law Practice  
Used the software for: 2+ years

### "mostly good, some negatives."

March 19, 2026

5.0

Pros

ease of use and layout of software. I've been using the program for a lot of years and it's been very useful.

Cons

data protection these days is an important part of business. most servers are in the cloud off site and I don't feel as secure with what direction sage and timeslips is taking.

Review Source

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