--- title: "Salsa Engage Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Salsa Engage Software - reviews, pricing plans, popular comparisons to other Donation Management products and more." source_url: "https://www.capterra.com/p/114212/Salsa-Engage/" page_type: "product" language: "en" publication_date: "2026-08-20" --- # Salsa Engage Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Salsa Engage ## What is Salsa Engage? Bonterra Salsa offers a purpose built marketing automation, fundraising, and donor management system that will help your organization grow. Use Bonterra Salsa Engage with Salsa or integrate to your CRM to work efficiently and effectively. Salesforce user? We work with all Salesforce standard versions and the Nonprofit Success Pack. Sign up for a demo to learn how clients average 28% YOY donation growth and increased donor retention. ## What is Salsa Engage used for? [Nonprofit](https://www.capterra.com/nonprofit-software/)[Fundraising](https://www.capterra.com/fundraising-software/)[Donation Management](https://www.capterra.com/donation-management-software/) Top alternative Featured Overall rating Based on 141 user reviews Reviews sentiment Positive 77% Neutral 10% Negative 13% Starting price $0.01 Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Salsa Engage 4.0 (141) VS. [4.5 (1,482)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting Price $0.01 Per Month Starting Price $119 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (140) Ease Of Use 4.3 (1,481) Value For Money 3.7 (44) Value For Money 4.5 (1,218) Customer Service 4.2 (133) Customer Service 4.8 (1,380) ## Salsa Engage alternatives Highest Rated [4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.3 (314)](https://www.capterra.com/p/154358/Keela/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/114212/Salsa-Engage/alternatives/) ## FAQs about Salsa Engage Overview ### What problems does Salsa Engage solve? Salsa Engage helps nonprofit fundraising, advocacy, and development teams replace scattered tools, manual outreach tracking, and disconnected donor data with one system for campaigns, donations, events, petitions, email, and reporting. It reduces staff training time, simplifies constituent segmentation, and gives small to midsize organizations clearer visibility into supporter actions and campaign performance. Answer based on 66 reviews Overview ### Which roles and teams benefit most from Salsa Engage? Salsa Engage is most used by nonprofit leadership, development teams, and administrative or communications staff who manage fundraising and supporter engagement. Executive directors and CEOs use it for donor oversight and campaign visibility, while development and outreach teams handle donations, constituent records, email appeals, and event or grant-related communications. Answer based on 89 reviews Overview ### What company size and industries is Salsa Engage built for? Salsa Engage is built for nonprofits, primarily small organizations, with 93% of reviewers from small businesses and 7% from midsize businesses. It is used most in Non-Profit Organization Management at 30%, followed by Environmental Services at 18% and Civic & Social Organizations at 18%, spanning startup charities to global nonprofits. Answer based on 141 reviews Features and Usability ### What are the key features of Salsa Engage? Salsa Engage includes core nonprofit tools for email marketing, online giving, donor management, and event management, plus reporting and engagement tracking. Differentiating features include drag-and-drop email and page builders, A/B testing, advocacy actions and petitions, peer-to-peer fundraising, and CRM connectivity for managing supporter data across campaigns. Answer based on 69 reviews Integrations ### Which third-party tools and platforms does Salsa Engage integrate with? Salsa Engage integrates with Salesforce Platform for CRM connectivity. The catalog data in this prompt does not list additional third-party tools, so Salesforce Platform is the only confirmed integration brand available here. Answer based on 4 reviews Getting Started and Support ### How easy is it to onboard and train a team on Salsa Engage? Salsa Engage offers in-person training, live online sessions, webinars, and documentation, which help teams get productive faster. Staff handling daily tasks often learn quickly, while admins and teams setting up CRM integrations, customization, or advanced features usually need more time. Reviewers describe a clear learning curve, with responsive support helping nontechnical users through it. Answer based on 23 reviews Getting Started and Support ### What customer support options does Salsa Engage offer, and how do users rate the experience? Salsa Engage offers email/help desk, a knowledge base, phone support, and chat. Users often describe support as quick, knowledgeable, and helpful, with timely replies and useful guidance during setup or troubleshooting. Some reviewers, however, report inconsistent experiences, delayed answers, and difficulty getting complex issues resolved. Answer based on 66 reviews Features and Usability ### Is Salsa Engage easy to use for nonprofit teams? Salsa Engage works well for nonprofits that want one place for email, forms, fundraising, and supporter data. Many teams find the basics manageable after training, especially for daily tasks and customization. Still, the interface can feel dated, complex, and less intuitive for volunteers or nontechnical staff. Answer based on 69 reviews Features and Usability ### How good is Salsa Engage for nonprofit email marketing? Salsa Engage handles nonprofit email marketing well by combining newsletters, automated email series, segmentation, and donation pages in one system. Marketing and development teams like the templates, tracking, and campaign connections. Still, some users find email design less polished, mobile rendering inconsistent, and setup harder than simpler tools. Answer based on 43 reviews ## Features AI summary Based on 2,971 Donation Management reviews Capterra data shows that buyers of donation management software rank the following features as their top priorities: - **Donation Tracking** (**66%** of reviewers rated this feature as critical) - **Online Giving** (**65%**) - **Contact Management** (**49%**) Salsa Engage supports **Donation Tracking** and **Online Giving**, giving nonprofits a way to record contributions accurately and collect donations through digital channels. However, it does not include **Contact Management**. Instead, it offers other highly rated features such as **Donor Management** (**57%**) and **Payment Processing** (**61%**), which help organizations manage donor relationships and handle transactions more efficiently, allowing teams to track fundraising activity and support ongoing giving efforts. Online Giving 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Outlet for members and visitors to submit donations electronically Donor Management 3.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach For Nonprofits 3.3 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Software specialized for non-profit organizations Reporting & Statistics 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Campaign Management 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Customizable Reports 3.0 (2) 150.00% of 2 reviewers that rated this feature as important or highly important Alter the layout and content of reports Salsa Engage 42 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Ad hoc Reporting: Generate one-off reports that meet information requirements - Advocate Management: Track and manage advocate communication, engagement, and performance - Alumni Management: Tools that help educational institutions or fundraising organizations connect with alumni - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Advocacy: Encourage your customers to promote your company by providing materials, tools, and reward programs - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Donation Tracking: Track and view detailed financial donation history made by contacts and members - Donor Discovery: Search 3rd party databases to identify potential donors - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - For Nonprofits: Software specialized for non-profit organizations - Forms Management: Store, manage and track all forms in a centralized location - Fundraising Management: Activities related to raising money for a specific cause - Gift Matching Management: Ability to match gifts through the system - Grant Management: Monitor application statuses, proposals and award funds - Member Database: Add, store and access information pertaining to members - Membership Management: Database of members to track personal information of individuals and families - Mobile Giving: Ability to make a donation from a mobile device/app - Nonprofit Advocacy: Enable advocates to promote nonprofit, charitable, and/or political organizations and causes - Online Forms: Create new forms and/or use ready-made online form templates - Online Giving: Outlet for members and visitors to submit donations electronically - Payment Processing: Accept, record, and reconcile financial transactions - Pledge Management: Track commitments to donate in the future - Recurring Giving: Manage and track recurring gifts - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Volunteer Management: Manage volunteer information and direct volunteer resources - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- Get Advice We can help you find the software with the features you need. Features 3.7 (106) 3.7 Based on 106 reviews ## Pricing Value for money 3.7 (44) Basic $0.01 Per Month Value for money 3.7 (44) 3.7 Based on 44 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (133) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (133) 4.2 Based on 133 reviews ## User reviews Overall rating 4.0 Based on 141 reviews Filter by rating 5(50) 4(51) 3(22) 2(8) 1(10) Mentioned topic Sorted by most recent Margaret M. Executive Director Media Production ### "Outdated product - stay far away" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 8, 2025 This is a clunky, outdated, awful product with little customer support. It lacks functionality and running reports is absolutely time consuming. Pros NothingNothingNothingNothingNothingNothingNothingNothingNothingNothingNothingNothingNothingNothingNothingNothingNothing Cons The fact that every time I log in, it never takes my login the first time and it doesn't ever remember me as a user. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC Caitlin C. Client Success Manager Fund-Raising ### "Salsa Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 1, 2025 It was easy to use and relatively intuitive. I had a great experience and service was good as well. Pros It was easy to pull information out of the system. It knew what datapoints to provide and gave an overall summary, I didn't have to sift through detailed reports. Cons I think it likely duplicated some metrics. For example if I was looking at new donors per campaign but perhaps they donated to multiple campaigns it would have told me it was a new donor 3 times. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User CEO Non-Profit Organization Management ### "Stay away from SALSA!" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 January 13, 2025 HORRIFIC! Do NOT use this platform! It is a nightmare, and after being bought by Bonterra, even worse! Pros Thank you receipting from online gifts gave us some good flexibility. Emails were easy to deploy. EVERYTHING else was a nightmare. Cons We can't get in touch with management when there is a management issue. When we signed on, they promised phone support. Did not get phone support until 4 years later. Switched from [Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/) eTapestry was purchased by Blackbaud, and they raised the prices and reduced the support we had. This WAS an amazing CRM for small and medium NPOs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Joel H. Development Director Veterinary ### "Displeased User" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 November 1, 2024 Pros Does not provide an efficent way to track communication within CRM. Cons The user layout to create communications with the community and employ those communications. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KE Kellie E. CEO Non-Profit Organization Management ### "We switched" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 February 8, 2024 Pros It had a lot of great features for advocacy and fundraising. Cons It was challenging to take advantage of all the features. It was not intuitive and it didn't do essential things needed to make it more useful such as plug in well with wordpress. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LF Laura F. Executive Director Non-Profit Organization Management ### "All in One Marketing Platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 7/10 December 18, 2023 Salsa is good, but could be much better if only there was an investment to modernize the platform, standardize common functions, and add additional bells and whistles to improve the likelihood that their existing clients will remain in this highly competitive space. Pros Salsa Engage is an all-in-one platform which is good for a small or hybrid staff. There is one console to handle email flows, texting, forms, events, petitions, and peer to peer fundraising. Cons Salsa Engage can be a bit clunky, and there needs to be simpler standardizations to forms and fundraisers that optimize the supporters experience. Switched from [Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/) We were looking for a more robust platform that could handle the communications aspect for client engagement. Reasons for choosing Salsa Engage The all-in-one application and at the time (2017) they had helpful customer service to help us migrate to the platform and sync with Salesforce. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Jayna B. Receptionist Education Management ### "Comfort " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 15, 2023 It is a wonderful place to gather all the information about donors, and also to gather information about how much money we make when we have sales in the different departments. Pros When using salsa, I like how the website is set up. I can easily find everything I am looking for. If there is something that I need to add, I know there is a feature for that. Cons The thing that is disliked about Slasa is that they are going out of business which forces our company to have to find a new system to track donors. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CM Crystal M. Development and Communications Coordinator Education Management ### "The Highlights of Salsa Engage " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 15, 2023 I had a Great experience with Salsa! Pros I love How easy it was to create and sell Merchandise in support for our organizations current Theatre Production! All needed data is of access to you and can be downloaded as a report with lessor more details. Most Important support is available when in need. Cons That is changing to another business. Also that Salsa CRM and Engage were separate pages. Reasons for choosing Salsa Engage Its Review! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MI Maria I. Executive Assistant Non-Profit Organization Management ### "User friendly and resourceful " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 20, 2023 Pros Salsa is so user friendly. I’ve had 2 other softwares for donor management and salsa is by far the best. Extremely great resources and capabilities Cons There isn’t too much that I would change about Salsa. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS Danielle S. Development Manager Farming ### "No one on the team could use it" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 July 18, 2022 Pros Had the potential to give us a lot of donor management power. Had a lot of advanced features. Cons It was so complicated to set up and understand, that despite it's potential, it was unusable for our team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/114212/Salsa-Engage/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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