BlackLine Ratings

Overall
4/5
Ease of Use
4/5
Customer Service
4/5

About BlackLine

BlackLine Finance Controls and Automation Platform delivers powerful cloud-based technology and real-time automation to give accounting and finance teams power over their processes. BlackLines vision for transforming the finance and accounting function truly modernizes processes and empowers real productivity gains. Learn more about BlackLine

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Showing 9 of 9 reviews

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Company Size
Reviewer's Role
Length of Use
Frequency of Use
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Balázs Z.
Project Manager, RPA Service Owner
Mining & Metals, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
February 8, 2019

“Good tool for account reconciliation in a GBS center”

OverallWe started using it to replace our old client-server based software to support the month-end GL reconciliation process for various entities in our global company.
ProsDue to the cloud technology it is available from anywhere. It could be really useful if you should manage GL reconciliation for many entities with different ERPs (it was our case) Easy to use interfaces, very good support. Can support the internal or external audit procedure and can reduce its cost. Auto-certification is sophisticated with several customization possibilities.
ConsThe implementation was a bit longer than expected (it was also because of our internal resources). With our current setup line level info cannot be loaded, so Excel sheets - as attachments - are remained after go live.
Reviewer Source 
Source: Capterra
February 8, 2019
Verified Reviewer
Information Technology and Services, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
August 11, 2018

“Blackline Integration with Data Management Software such as SAP”

OverallSince SAP has been integrated with BlackLine, reconciliations every day+5 of the month end processes are a lot easier. Variances and discrepancies are easily dealt with. Blackline has only been limited to its functions as well as the real-time processing of data.
ProsIt is a web-based application for performing account balances reconciliation which can be easily integrated with other financial software such as SAP.
ConsThe software is limited to reconciliations and intercompany transactions wherein the vast majority of software are investing on in-memory capacity and cloud for more flexible transactions.
Reviewer Source 
Source: Capterra
August 11, 2018
Debby B.
Consultant
Accounting, 201-500 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
December 26, 2017

“Great tool for balance sheet recs!”

ProsIt provides visibility and consistency to balance sheet recs. Fairly easy to use. Several different templates available pre-built.
ConsSome of the different screens have the Save button in different places which can be a bit frustrating.
Reviewer Source 
Source: SoftwareAdvice
December 26, 2017
Verified Reviewer
Real Estate, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
5/5
Features
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
June 28, 2019

“Recommend to accounting departments going paperless”

OverallGoing paperless.
ProsI like how easy it is to see unidentified balances for each account from the main page, giving you a screenshot of where to spend your time. I used it mostly for insurance amortizations, and the schedules make it easy to do once entered, and the balances closes on the day indicated.
ConsNot a big deal but small functional things such as having to save a schedule and then clicking cancel in order to exit out. It's not intuitive to click on cancel if you want to exit after making a change.
Reviewer Source 
Source: Capterra
June 28, 2019
Verified Reviewer
Accounting, Unspecified
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
April 12, 2018

“Records for Closing All In One Place”

OverallHaving all the financial and accounting work/evidence kept at one place for auditing
ProsThe audit trail functionality that is system certified and option to allow auditors to review closing activities like monthly bank reconciliation, monthly payroll registers, monthly meeting minutes, etc.
ConsThe useful interface's design isn't as fluid as one would like but you get use to it after a using it as your day to day work.
Reviewer Source 
Source: Capterra
April 12, 2018
Verified Reviewer
Computer Software, 1001-5000 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
3/5
Customer Service
2/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
4/10
Reviewer Source 
Source: Capterra
March 12, 2018

“Has some good functionality but implementation is harder than expected”

ProsGreat place to centralize reconciliations and journalling etc as opposed to spreadsheets and google docs
ConsConnectivity with ERP, in our case Netsuite, is a lot more complicated than how it is sold with a loyt of additional development and expense required
Reviewer Source 
Source: Capterra
March 12, 2018
Thomas G.
Senior Accountant
Consumer Goods, 501-1000 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Source: Capterra
January 5, 2017

“Good Reconciliation software”

OverallI was an admin that implemented this reconciliation software at a previous company to prepare reconciliations. It really helped organize our closing process. Highly recommend.
ProsGreat way to organize monthly reconciliations
ConsThere is a learning curve, like everything.
Source: Capterra
January 5, 2017
Hui L.
Senior Consultant
Unspecified
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
July 25, 2018

“Great Product with a lot of features”

ProsGreat product overall with a lot of features and available room for customization. Offers great workflow management on top of the automation features.
ConsNo cons to mention. Not sure how many other products are out there that offer the same type of financial solution that Blackline offers, but Blackline is a solid product.
Reviewer Source 
Source: Capterra
July 25, 2018
DARRELL W.
QUALITY ENGINEER
Electrical/Electronic Manufacturing, 11-50 employees
Used the software for: 1-2 years
Overall Rating
1/5
Ease of Use
1/5
Customer Service
2/5
Features
1/5
Value for Money
1/5
Reviewer Source 
Source: SoftwareAdvice
April 17, 2018

“Blackline Inc”

OverallNone
ProsWas attracted to the webinar and the presentation that the sales representative gave to our company.
ConsVery expensive and large to download. Never used after download. Could not open because server was always buffering.
Reviewer Source 
Source: SoftwareAdvice
April 17, 2018