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Sapience HRMS

Reviews of Sapience HRMS

4.8 (18)
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Pros

  • A great user friendly application for the best price. It automate and help greatly to improve your HR process.

  • Its great to work with team Sapience - [SENSITIVE CONTENT. Its a user friendly software and the functionalities are helping process the payrolls at ease.

  • It is excellent product for a medium and large enterprise customers with ease of use.

  • Sapience payroll is user friendly, easy to set up different modules, elements, easy to define the procedures, entitlements, calculation rules etc, Good connectivity with Oracle OTL system.

Cons

  • I'm not find anything like to there is somthing is missing.

  • Basic Reports such as net pay report, Staff Headcount report are not available and having to customize.

  • This was a bit painful as the turnaround time on request adding a custom report was a bit slow. But they overcome this issue by adding a new report designer within Sapience HRMS.

  • When we started, there was no custom report designer.

Showing Most Helpful

Showing 18 of 18 reviews

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Verified Reviewer
Senior Systems Engineer
Environmental Services, 51-200 employees
Used the software for: I used a free trial
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 20, 2023

"User-Friendly System"

Pros: I must say that the system is incredibly user-friendly. Its intuitive interface and straightforward navigation have made it easy for our team to adapt and use effectively. The overall user experience has been positive, and we appreciate the efforts put into creating such a user-friendly platform.

Cons: Thank you for providing us with a system that simplifies our tasks and enhances our productivity. We look forward to utilizing its features further and maximizing its benefits for our projects.

Rinku D.
Senior Associate
Accounting, 5,001-10,000 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 10, 2022

"Sapience Review"

Overall: Its great to work with team Sapience - [SENSITIVE CONTENT]. Its a user friendly software and the functionalities are helping process the payrolls at ease.

Pros: Automated calculation and flexibility on the configuration

Cons: Basic Reports such as net pay report, Staff Headcount report are not available and having to customize.

Switched From: Gulf HR
Reasons for Switching to Sapience HRMS: For better functionality and save time for the team from inputting manual adjustments
Indrasinh C.
Vice President HR
Construction, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
June 12, 2016

"Feed back on Sapience HRMS system used by our Company "

Overall: One of the very Good software for end to end solution designed for HR operation, wherein appropriate care has been taken intended error free output from the database, in particular UAE labor law amalgamation for all calculations.

Pros: User friendly

Cons: One click away all employees data

Abdul J.
System Administrator
Computer Hardware, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 17, 2023

"Very good application "

Overall: Good system and cost effective.

Pros: Timesaving, Compliance and timely reporting, Cost saving ,Peace of Mind.Business growth and connectivity, Good technical support, Inability to control your data, Service Agreements. and most and importent is that it can be integrate with our business standard application.

Cons: i'm not find anything like to there is somthing is missing.

Reasons for Choosing Sapience HRMS: It is suites as per our company standard and requirment.
Switched From: Sage Fixed Assets
Reasons for Switching to Sapience HRMS: no good customer support.
Seena A.
HR Manager
Food & Beverages, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 10, 2024

"A perfect HRMS Software for any organization"

Overall: A great user friendly application for the best price. It automate and help greatly to improve your HR process. I highly recommend implementing Sapience HCM.

Pros: Highly configurable system gives flexibility for the organization to change their policies and process and software can adapt this changes with ease. Sapience HCM offers comprehensive customer support services which will help us to use the system seamlessly.

Cons: There is no major constrains we have faced during Sapience implementation, but there are still room to add more features to software such as AI & ML.

Oswald A.
Head of Human Resources - Europe & Middle East
Construction, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 17, 2020

"Cartel IT Solutions provided a Great Service and Support for Sapience HRMS"

Overall: Overall our experience has been great. Do not regret the decision of picking up "Sapience HRMS"

Pros: Sapience HRMS makes all the process from employee management from hire to exit so easy and seamless!. The highly professional, user-friendly and committed staff made our implementation smooth and easier. All the modules we used in Sapience HRMS was excellent and highly integrated.

Cons: When we started, there was no custom report designer. This was a bit painful as the turnaround time on request adding a custom report was a bit slow. But they overcome this issue by adding a new report designer within Sapience HRMS.

Reasons for Choosing Sapience HRMS: The product functionality in Sapience HRMS was meeting our expectation very well.
Kunal B.
HR Manager
Mechanical or Industrial Engineering, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
July 10, 2019

"Review on Sapience HRMS"

Pros: One of the most reliable & User Friendly HRMS Systems I have come across so far. Easily Stands at par with the Global Names. The Flexibility to Customize the software to your business needs is excellent Support Team is very accessible and prompt in their response

Cons: Currently available as a desktop/Server Application. would be nice to have a Web-based application. It has the potential to compete with Cloud HRMS Providers

Vendor Response

By Cartel IT Solutions on June 15, 2022
Thanks for your feedback. Sapience HCM is now available on Cloud.
Laila L.
HR Coordinator
Think Tanks
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 4, 2018

"It is excellent product for a medium and large enterprise customers with ease of use"

Overall: All employee related information is one place help us in saving a lot of time and focus more on HR Activities rather than doing clerical work.

Pros: Ease of use and excellent customer support. Automate a lot of things and information are available in few clicks

Cons: Though it is good to have a lot of functionality, need to spent some time to understand the product in details. One required all the functionality should consider it as an advantage.

Alric D.
Payroll Senior Associate
Accounting, 5,001-10,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 7, 2022

"Great User Friendly Product to Simplify Complex Setups"

Overall: Payroll delivery reimagined with integration to various other systems in the eco-system, easing out previously tedious tasks and catering to complex business needs making it one of the easiest and most efficient system to work on.

Pros: Complex payout methods are simplified to multiple currency accounts, countries, payment types etc. The system is easy to use and designed with user convenience in mind.

Cons: Default reporting can be improved on however, the team is fantastic with their support on custom reporting

Kinda K.
Specialist Payroll GCC
Retail, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
March 5, 2020

"Good Payroll Software"

Overall: Very good, smooth payroll each month

Pros: Easy access, interface. Very straightforward.

Cons: Regular Updates that needed to be updated on every laptop

Abdul Nasar V.
Supervisor - Payroll Middle East
Architecture & Planning
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
June 13, 2016

"Comprehensive Payroll solution for Middle East "

Overall: Sapience payroll is user friendly, easy to set up different modules, elements, easy to define the procedures, entitlements, calculation rules etc, Good connectivity with Oracle OTL system

Pros: User Friendly , Accuracy, easy to set up calculation rules , policies etc.

Cons: Window based system

Maya A.
Finance manager
Accounting, 5,001-10,000 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 16, 2022

"Sapience feedback "

Pros: Sapience is very user friendly, contains all the features an organization required to perform a seamless payroll processing. Moreover, the continued presence of the implementation team and their unparalleled support makes the journey even easier.

Cons: N/A all sapience features are useful and required to our payroll process

Kannan S.
Director Client Solutions
Information Technology and Services, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 3, 2023

"Best of Breed HR & Payroll for Group Companies with complex companies"

Overall: Great Value for the Investment into Sapience HCM/Sapience HRMS.

Pros: Easy to use Interface, great UI/UX cross platform web and mobile readyMobile NativeAble to address simple and complex requirements without having to customize via custom code, instead much of the requirements can be achieved through configuration and setupMulti Country & Multi EntitySupports calculation of payroll based on normal work or project based.

Cons: Nothing that I can immediately think off.

Reasons for Switching to Sapience HRMS: a number of HCM products that i have evaluated and this one by far seems quite easy on user rich functionality and ease use.
Ramesh K.
Chief Accountant
Used the software for:
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Reviewer Source
Source: Capterra
June 8, 2016

"Perfect HR and Payroll Software for Middle East"

Overall: We have been using Sapience HRMS for the past 5 years and we have not come across any major issues, it is working perfectly fine and, they have an efficient support team and are available whenever we reported a problem. I can vouch for this software 100% and am sure this would be a worthwhile investment.

Lakshmanan M.
HR Manager
Used the software for:
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Reviewer Source
Source: Capterra
June 9, 2016

"This software has made our life very easy"

Overall: The software can be tailor made according to our needs. The software can pull numerous reports which helps us in analysis and budgets. It has reduced lots of human errors during payroll. It is an easy software to understand. It allows you to define user rights.

Albena Y.
Used the software for:
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Reviewer Source
Source: Capterra
December 26, 2016

"Great software"

Overall: We were in circumstances that required fast finding and implementation of HRMS. Sapience turned out to be exactly what we needed and when we needed it. We ended up using it for all our companies. Well done!

Noor Ayesha M.
Head - HR & Admin
Used the software for:
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Reviewer Source
Source: Capterra
February 10, 2016

"Positive feedback"

Overall: The software is very user friendly and takes just few hours to understand and the more time you spend , the more expertise you get. The client servicing staff is extremely good, cooperative and friendly.

Vendor Response

By Cartel IT Solutions on June 8, 2016
.
Fatma A.
Used the software for:
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Reviewer Source
Source: Capterra
February 3, 2017

"Sapience HRIS is a use friendly and have lots of options and easy access to take data.."

Overall: No issues so far, and for any support they're just a phone call away. Additionally they are always available to do the demo..