# IcSoft Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is IcSoft the right Enterprise Resource Planning solution for you? Explore 26 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/114454/IcSoft/reviews --- IcSoft 3.9 (26) [View alternatives](https://www.capterra.com/p/114454/IcSoft/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of IcSoft Ease of use 4.0 Customer Service 3.9 ## Pros and Cons in Reviews Subash C Market Growth Officer Chemicals, 10,001+ employeesUsed the software for: 6-12 months. “It seamlessly integrates ERP with a highly configurable MES, serving diverse manufacturing sectors.“ September 19, 2023 GS Gautam S EA to ChairmanMechanical or Industrial Engineering, 201 - 500 employeesUsed the software for: More than 2 years. “IcSoft has helped MMM for the end to end integration of all IT Systems.“ June 23, 2021 KS KHANDAVILLI S EDP InchargeMechanical or Industrial Engineering, 201 - 500 employeesUsed the software for: More than 2 years. “Production Entry good and Price Linking, Tax Linking good“ June 22, 2021 Mayank K DirectorAutomotive, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “We are quite happy and would really recommend this software for people who are serious and looking to really invest good time and effort in deploying the erp across their company“ June 18, 2021 ## Showing most helpful reviews Showing 1-25 of 26 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mayank K. Director Automotive Used the software for: 2+ years ### "A great flexible product" June 18, 2021 5.0 We are quite happy and would really recommend this software for people who are serious and looking to really invest good time and effort in deploying the erp across their company Pros It is very flexible and very high levels of customisation is possible Cons Hr basic functions like pay roll and attendance are there but advanced hr management is not present Review Source SM Sharad M. Founder Information Technology and Services Used the software for: 2+ years ### "Product with in depth functionality and great value for money" June 26, 2021 4.0 Great Pros In-depth functionality and comprehensive in terms of features. The paper less factory is a great addition that solves a great user pain Cons User-level security can be enhanced. Some web-based reporting features should be introduced. Review Source KM Kunal M. Director Luxury Goods & Jewelry Used the software for: 2+ years ### "One of the foremost users of IcSoft in the jewellery industry" June 18, 2021 3.0 Our over all experience with IcSoft has been neutral. It has helped us in managing and controlling our manufacturing processes quite effectively. However, as our organization is growing, our requirements from the software are increasing, but any customization we need takes too much time and cost. Pros 1) Pretty comprehensive and user friendly production module 2) Stable software Cons 1) Finance module not at par with softwares like Tally 2) No production planning and control module available 3) No cost analysis module available 4) No comprehensive HR module available 5) High time and costs involved in customization 6) Just as you have stabilised with one version, a new one is out 7) Not possible to do data archiving/warehousing Review Source RH Raghavendra H. IT Head Machinery Used the software for: 2+ years ### "IcSOft ERP review" June 18, 2021 4.0 Good team to work , they have very good knowledge base to meet any requirement to benefit Business. Pros Module structure of application , complete requirement of business cycle on single platform including CRM , DMS and SCM. Cons HR module can be bit more required options , and if the entire application comes as web based will still more better. Review Source SC Sachin C. In Charge Sales Automotive Used the software for: 2+ years ### "IC Soft ERP Feedback " June 22, 2021 4.0 Really effective for Manufacturing company like us with lot of data managements. Pros Easy to use Changes in requirements accommodates Data Storages accessible as per required reports structures Manual reports possible Cons Time of recall from modules is somewhat more than normal. Windows opening in some modules are irritating ( May be SCPL done for self) Faced SO Order close issues, old PO remain as it is. Export invoice outstanding report issue wrong values sometimes show. Reason for choosing IcSoft Editable, as per user and cost effective Review Source UB Ujjwal B. Manager - Accounts Machinery Used the software for: 2+ years ### "Review on ICSOFT" June 22, 2021 3.0 Overall Software is very good, it will be excellent, if IcSoft can improved some area like production planning, HRM, Sales & Purchase and all module after taking improvement details from users Pros Inventory, Production Process, QC in IcSoft is very good Cons Planning part, HRM, Standard Reports need to improve, Sales & Purchase to simplify entry method of tax and HSN number, need to check rectified exe files 100% before upload Alternatives considered [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reason for choosing IcSoft This software found suitable for our industry and cost effective Review Source MP Mrinal P. IT-Manager Automotive Used the software for: 2+ years ### "Potential Product for Manufacturing industries but Needs speed Adaptability " June 22, 2021 3.0 We were able to achieve data Capturing with traceability and flexibility in most of the business functionalities along with Integration of different business functionalities However Support and bug fixes were provided after many follow ups in certain cases. Product has good potential in providing business solutions to manufacturing industries however adaptability to new technologies and new business ideas needs to take more speed. Pros 1\. Custom Reports 2. Bizsoft form and Additional Fields creation for any screen 3. Production data parameter capturing and traceability. 4. Flexibility in configuring customized business process. Cons 1\. Inflexible HR Module 2. TCD Creation for each HSN, Inability to capturing all GST data traceability 3. Bugs in Maintenance module 4. Performance issue in modules related to huge data. Review Source AP AJAY P. FINANCE HEAD Automotive Used the software for: 2+ years ### "IcSoft - Business Solution ERP" June 21, 2021 3.0 Good Pros Inexpensive & quick to implement with required customisation Cons Reporting & Analysis requires BI tool separately Reason for choosing IcSoft Inexpensive & quick to implement Review Source VR Verified Reviewer Market Growth Officer Chemicals Used the software for: 6-12 months ### "Great Service Provider" September 19, 2023 3.0 Overall, it's a valuable tool for manufacturing excellence. Pros What I liked most about IcSoft is its adaptability and versatility. It seamlessly integrates ERP with a highly configurable MES, serving diverse manufacturing sectors. Real-time insights, customization, and proven success make it a top choice for optimizing manufacturing operations. Cons It may require a substantial amount of time and effort for users to fully grasp and maximize the system's potential. Review Source VR Verified Reviewer Team Leader - IT Mechanical or Industrial Engineering Used the software for: 2+ years ### "User friendly ERP Software" June 12, 2019 5.0 It is good for any organization and this software also helps to generate various types of MIS report by it's in built BI Tools. Pros It is very user friendly. User easily input their necessary data in the system and also can use their Mouse. Cons Flexibility on Report generation. The BI Tools of this software is very flexible to generate various reports. Review Source MY Mohammed Y. Sr. Manager - Accounts Mechanical or Industrial Engineering Used the software for: 2+ years ### "A Good User friendly product" June 22, 2021 4.0 Customization of reports is a very helpful option in this software due to which we can take any report and if not available we can ask the team to develop for us. Overall very good product. Pros IC soft is a good user friendly and easy operating product. Team is very good and always supportive. Team solves any problem instantly. Cons Profit and loss account and balance sheet is missing Review Source CJ Christopher J. Head Manufacturing Operations Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Good Tire 2 software" June 19, 2021 4.0 Pros Robust inventory management, production and consumption accurate, financial reporting sound. Cons Customer Relations Management and order booking very basis. Human Resource inadequate. Review Source GS Gautam S. EA to Chairman Mechanical or Industrial Engineering Used the software for: 2+ years ### "Business Transformation of a mid-sized manufacturing firm" June 23, 2021 5.0 IcSoft has helped MMM for the end to end integration of all IT Systems. We are now able to take real time decisions & pre-emptive actions for business growth and profitability. Pros 1\. Fast & East to Implement 2. Great support, ownership and camaraderie from IcSoft's Implementation team 3. Intuitive workflows making it easy for users to learn and start transacting 4. Workflows tailormade for complex manufacturing of products with multi-tier BOMs & process steps 5. Customizable MIS reports for all levels of executive team Cons 1\. GUI could improve to contemporary levels - esp. in MIS 2. Internal Communication threads could be introduced for Dept. & inter Dept. communications Review Source KK Kiran K. DGM-Finance Automotive Used the software for: 2+ years ### "REview of Software" June 22, 2021 3.0 Overall a very good software with good support from the software developers. Customizable to the needs as per particular organization. Using this software since last 5 years, and experience is quite good. Pros User-friendliness and the support received. Customizable to the needs as per particular organization. Cons Some features get deployed before proper testing. Need to add some features which will help for ensuring better internal controls. Review Source KS KHANDAVILLI S. EDP Incharge Mechanical or Industrial Engineering Used the software for: 2+ years ### "USER FRIENDLY ERP " June 22, 2021 4.0 Good response and immediate problem solving, Employees friendly nature Pros Production Entry good and Price Linking, Tax Linking good Cons Cash Flow statement yet to develop and in this ERP costing module have to develop Review Source HP HIREN P. IT MANAGER Automotive Used the software for: 2+ years ### "BEST ONE" July 2, 2021 4.0 FULLY SATISFIED. Pros OWNER INVOLVED IN IMPLEMENTING, TECHNICAL SUPPORT. Cons SHOULD HAVE BETTER USER EXPERIENCE IN TERM OD GRAPHICS AND SHORTCUT FEATURES. Review Source NV Naveen V. Team Member SCM Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Support Assistance & Ticketing closure" June 22, 2021 3.0 Not Satisfied does not recommend to anyone Pros no comments in explaining the features its simply waste Cons Resolvement of Issue takes days with ICSOFT support team Reason for choosing IcSoft only cost Review Source DG DINESH G. Senior Executive - Customer Support Business Supplies and Equipment Used the software for: 2+ years ### "Awesome Software" June 22, 2021 5.0 Good Pros Most impactful feature – reporting ,Your Product is very easy to use , Integration with existing business is very easy and user friendly Cons Software is very easy and user friendly Review Source KR Karthik R. Supply Chain Management Mechanical or Industrial Engineering Used the software for: 2+ years ### "User Feedback" June 18, 2021 5.0 Pros Its a Ease of Use Its a User Friendly It is Lesser training required for Each Modules Its is Easy to reports extractions Its is Easy to PO extractions Cons As a well user of Purchase Model, Its does not showing reminder if not selected freight charge variable. Review Source BK Brajendra K. Head - Program Automotive Used the software for: 2+ years ### "IcSoft - An ERP for beginners" June 21, 2021 3.0 Pros Simple in use Flexibility of getting customized reports An OK kind of product for small startup companies which can fit in their budget Cons Unstable - an issue fixed once, can repeat again Limited options compared to other ERP products Review Source kG krishna G. Manager Accounts Industrial Automation Used the software for: 2+ years ### "good and friendly user" June 22, 2021 4.0 its good software only one big loophole is with effect from option not available Pros We can generate multiple report and data wise and summary wise Cons presentation of data entry , report , Financial statement Review Source VR Verified Reviewer Dhanuka Doctor Chemicals Used the software for: Less than 6 months ### "Review of IcSoft ERP Software" September 19, 2023 4.0 Overall not a bad software to use. Pros It has really aided us in successfully managing and regulating our manufacturing processes. It is a very well working and stable software. Cons Some web-based reporting options should be included. Review Source RK Ramesh K. Asst Manager-Purchase Automotive Used the software for: 2+ years ### "SCM" June 22, 2021 4.0 Wonderful Pros Software was good and friendly usable, easy to access. Cons Need to give more reports pertaining to SCM. Review Source RK Rajesh K. QA Engineer Automotive Used the software for: 2+ years ### "IC Soft Review" June 23, 2021 3.0 Good Pros It is user friendly and easy for use.Any one can use by providing one time training on IC soft. Cons As per our requirement it is fulfilling our requirement. If any requirement is there we communicate to our supplier for the improvement. Review Source AK Anandh K. Sr Sales Engineer Automotive Used the software for: Less than 6 months ### "Use full for Every company" June 22, 2021 5.0 Easy to manage proposal Pros Really use full for sales person point of view Cons Every thing good and have suggestions for my side pending order details available to filter u can say great software Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.