# IcSoft Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is IcSoft the right Enterprise Resource Planning solution for you? Explore 26 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/114454/IcSoft/reviews

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IcSoft

3.9 (26)

[View alternatives](https://www.capterra.com/p/114454/IcSoft/alternatives/)

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Last updated March 13th, 2026

# Reviews of IcSoft

Ease of use

4.0

Customer Service

3.9

## Pros and Cons in Reviews

Subash C

Market Growth Officer Chemicals, 10,001+ employeesUsed the software for: 6-12 months.

“It seamlessly integrates ERP with a highly configurable MES, serving diverse manufacturing sectors.“

September 19, 2023

GS

Gautam S

EA to ChairmanMechanical or Industrial Engineering, 201 - 500 employeesUsed the software for: More than 2 years.

“IcSoft has helped MMM for the end to end integration of all IT Systems.“

June 23, 2021

KS

KHANDAVILLI S

EDP InchargeMechanical or Industrial Engineering, 201 - 500 employeesUsed the software for: More than 2 years.

“Production Entry good and Price Linking, Tax Linking good“

June 22, 2021

Mayank K

DirectorAutomotive, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“We are quite happy and would really recommend this software for people who are serious and looking to really invest good time and effort in deploying the erp across their company“

June 18, 2021

## Showing most helpful reviews

Showing 1-25 of 26 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mayank K.  
Director  
Automotive  
Used the software for: 2+ years

### "A great flexible product"

June 18, 2021

5.0

We are quite happy and would really recommend this software for people who are serious and looking to really invest good time and effort in deploying the erp across their company

Pros

It is very flexible and very high levels of customisation is possible

Cons

Hr basic functions like pay roll and attendance are there but advanced hr management is not present

Review Source

SM

Sharad M.  
Founder  
Information Technology and Services  
Used the software for: 2+ years

### "Product with in depth functionality and great value for money"

June 26, 2021

4.0

Great

Pros

In-depth functionality and comprehensive in terms of features. The paper less factory is a great addition that solves a great user pain

Cons

User-level security can be enhanced. Some web-based reporting features should be introduced.

Review Source

KM

Kunal M.  
Director  
Luxury Goods & Jewelry  
Used the software for: 2+ years

### "One of the foremost users of IcSoft in the jewellery industry"

June 18, 2021

3.0

Our over all experience with IcSoft has been neutral. It has helped us in managing and controlling our manufacturing processes quite effectively. However, as our organization is growing, our requirements from the software are increasing, but any customization we need takes too much time and cost.

Pros

1) Pretty comprehensive and user friendly production module 2) Stable software

Cons

1) Finance module not at par with softwares like Tally 2) No production planning and control module available 3) No cost analysis module available 4) No comprehensive HR module available 5) High time and costs involved in customization 6) Just as you have stabilised with one version, a new one is out 7) Not possible to do data archiving/warehousing

Review Source

RH

Raghavendra H.  
IT Head  
Machinery  
Used the software for: 2+ years

### "IcSOft ERP review"

June 18, 2021

4.0

Good team to work , they have very good knowledge base to meet any requirement to benefit Business.

Pros

Module structure of application , complete requirement of business cycle on single platform including CRM , DMS and SCM.

Cons

HR module can be bit more required options , and if the entire application comes as web based will still more better.

Review Source

SC

Sachin C.  
In Charge Sales  
Automotive  
Used the software for: 2+ years

### "IC Soft ERP Feedback "

June 22, 2021

4.0

Really effective for Manufacturing company like us with lot of data managements.

Pros

Easy to use Changes in requirements accommodates Data Storages accessible as per required reports structures Manual reports possible

Cons

Time of recall from modules is somewhat more than normal. Windows opening in some modules are irritating ( May be SCPL done for self) Faced SO Order close issues, old PO remain as it is. Export invoice outstanding report issue wrong values sometimes show.

Reason for choosing IcSoft

Editable, as per user and cost effective

Review Source

UB

Ujjwal B.  
Manager - Accounts  
Machinery  
Used the software for: 2+ years

### "Review on ICSOFT"

June 22, 2021

3.0

Overall Software is very good, it will be excellent, if IcSoft can improved some area like production planning, HRM, Sales & Purchase and all module after taking improvement details from users

Pros

Inventory, Production Process, QC in IcSoft is very good

Cons

Planning part, HRM, Standard Reports need to improve, Sales & Purchase to simplify entry method of tax and HSN number, need to check rectified exe files 100% before upload

Alternatives considered

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Reason for choosing IcSoft

This software found suitable for our industry and cost effective

Review Source

MP

Mrinal P.  
IT-Manager  
Automotive  
Used the software for: 2+ years

### "Potential Product for Manufacturing industries but Needs speed Adaptability "

June 22, 2021

3.0

We were able to achieve data Capturing with traceability and flexibility in most of the business functionalities along with Integration of different business functionalities However Support and bug fixes were provided after many follow ups in certain cases. Product has good potential in providing business solutions to manufacturing industries however adaptability to new technologies and new business ideas needs to take more speed.

Pros

1\. Custom Reports 2. Bizsoft form and Additional Fields creation for any screen 3. Production data parameter capturing and traceability. 4. Flexibility in configuring customized business process.

Cons

1\. Inflexible HR Module 2. TCD Creation for each HSN, Inability to capturing all GST data traceability 3. Bugs in Maintenance module 4. Performance issue in modules related to huge data.

Review Source

AP

AJAY P.  
FINANCE HEAD  
Automotive  
Used the software for: 2+ years

### "IcSoft - Business Solution ERP"

June 21, 2021

3.0

Good

Pros

Inexpensive & quick to implement with required customisation

Cons

Reporting & Analysis requires BI tool separately

Reason for choosing IcSoft

Inexpensive & quick to implement

Review Source

VR

Verified Reviewer  
Market Growth Officer  
Chemicals  
Used the software for: 6-12 months

### "Great Service Provider"

September 19, 2023

3.0

Overall, it's a valuable tool for manufacturing excellence.

Pros

What I liked most about IcSoft is its adaptability and versatility. It seamlessly integrates ERP with a highly configurable MES, serving diverse manufacturing sectors. Real-time insights, customization, and proven success make it a top choice for optimizing manufacturing operations.

Cons

It may require a substantial amount of time and effort for users to fully grasp and maximize the system's potential.

Review Source

VR

Verified Reviewer  
Team Leader - IT  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "User friendly ERP Software"

June 12, 2019

5.0

It is good for any organization and this software also helps to generate various types of MIS report by it's in built BI Tools.

Pros

It is very user friendly. User easily input their necessary data in the system and also can use their Mouse.

Cons

Flexibility on Report generation. The BI Tools of this software is very flexible to generate various reports.

Review Source

MY

Mohammed Y.  
Sr. Manager - Accounts  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "A Good User friendly product"

June 22, 2021

4.0

Customization of reports is a very helpful option in this software due to which we can take any report and if not available we can ask the team to develop for us. Overall very good product.

Pros

IC soft is a good user friendly and easy operating product. Team is very good and always supportive. Team solves any problem instantly.

Cons

Profit and loss account and balance sheet is missing

Review Source

CJ

Christopher J.  
Head Manufacturing Operations  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Good Tire 2 software"

June 19, 2021

4.0

Pros

Robust inventory management, production and consumption accurate, financial reporting sound.

Cons

Customer Relations Management and order booking very basis. Human Resource inadequate.

Review Source

GS

Gautam S.  
EA to Chairman  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Business Transformation of a mid-sized manufacturing firm"

June 23, 2021

5.0

IcSoft has helped MMM for the end to end integration of all IT Systems. We are now able to take real time decisions & pre-emptive actions for business growth and profitability.

Pros

1\. Fast & East to Implement 2. Great support, ownership and camaraderie from IcSoft's Implementation team 3. Intuitive workflows making it easy for users to learn and start transacting 4. Workflows tailormade for complex manufacturing of products with multi-tier BOMs & process steps 5. Customizable MIS reports for all levels of executive team

Cons

1\. GUI could improve to contemporary levels - esp. in MIS 2. Internal Communication threads could be introduced for Dept. & inter Dept. communications

Review Source

KK

Kiran K.  
DGM-Finance  
Automotive  
Used the software for: 2+ years

### "REview of Software"

June 22, 2021

3.0

Overall a very good software with good support from the software developers. Customizable to the needs as per particular organization. Using this software since last 5 years, and experience is quite good.

Pros

User-friendliness and the support received. Customizable to the needs as per particular organization.

Cons

Some features get deployed before proper testing. Need to add some features which will help for ensuring better internal controls.

Review Source

KS

KHANDAVILLI S.  
EDP Incharge  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "USER FRIENDLY ERP "

June 22, 2021

4.0

Good response and immediate problem solving, Employees friendly nature

Pros

Production Entry good and Price Linking, Tax Linking good

Cons

Cash Flow statement yet to develop and in this ERP costing module have to develop

Review Source

HP

HIREN P.  
IT MANAGER  
Automotive  
Used the software for: 2+ years

### "BEST ONE"

July 2, 2021

4.0

FULLY SATISFIED.

Pros

OWNER INVOLVED IN IMPLEMENTING, TECHNICAL SUPPORT.

Cons

SHOULD HAVE BETTER USER EXPERIENCE IN TERM OD GRAPHICS AND SHORTCUT FEATURES.

Review Source

NV

Naveen V.  
Team Member SCM  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Support Assistance & Ticketing closure"

June 22, 2021

3.0

Not Satisfied does not recommend to anyone

Pros

no comments in explaining the features its simply waste

Cons

Resolvement of Issue takes days with ICSOFT support team

Reason for choosing IcSoft

only cost

Review Source

DG

DINESH G.  
Senior Executive - Customer Support  
Business Supplies and Equipment  
Used the software for: 2+ years

### "Awesome Software"

June 22, 2021

5.0

Good

Pros

Most impactful feature – reporting ,Your Product is very easy to use , Integration with existing business is very easy and user friendly

Cons

Software is very easy and user friendly

Review Source

KR

Karthik R.  
Supply Chain Management  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "User Feedback"

June 18, 2021

5.0

Pros

Its a Ease of Use Its a User Friendly It is Lesser training required for Each Modules Its is Easy to reports extractions Its is Easy to PO extractions

Cons

As a well user of Purchase Model, Its does not showing reminder if not selected freight charge variable.

Review Source

BK

Brajendra K.  
Head - Program  
Automotive  
Used the software for: 2+ years

### "IcSoft - An ERP for beginners"

June 21, 2021

3.0

Pros

Simple in use Flexibility of getting customized reports An OK kind of product for small startup companies which can fit in their budget

Cons

Unstable - an issue fixed once, can repeat again Limited options compared to other ERP products

Review Source

kG

krishna G.  
Manager Accounts  
Industrial Automation  
Used the software for: 2+ years

### "good and friendly user"

June 22, 2021

4.0

its good software only one big loophole is with effect from option not available

Pros

We can generate multiple report and data wise and summary wise

Cons

presentation of data entry , report , Financial statement

Review Source

VR

Verified Reviewer  
Dhanuka Doctor  
Chemicals  
Used the software for: Less than 6 months

### "Review of IcSoft ERP Software"

September 19, 2023

4.0

Overall not a bad software to use.

Pros

It has really aided us in successfully managing and regulating our manufacturing processes. It is a very well working and stable software.

Cons

Some web-based reporting options should be included.

Review Source

RK

Ramesh K.  
Asst Manager-Purchase  
Automotive  
Used the software for: 2+ years

### "SCM"

June 22, 2021

4.0

Wonderful

Pros

Software was good and friendly usable, easy to access.

Cons

Need to give more reports pertaining to SCM.

Review Source

RK

Rajesh K.  
QA Engineer  
Automotive  
Used the software for: 2+ years

### "IC Soft Review"

June 23, 2021

3.0

Good

Pros

It is user friendly and easy for use.Any one can use by providing one time training on IC soft.

Cons

As per our requirement it is fulfilling our requirement. If any requirement is there we communicate to our supplier for the improvement.

Review Source

AK

Anandh K.  
Sr Sales Engineer  
Automotive  
Used the software for: Less than 6 months

### "Use full for Every company"

June 22, 2021

5.0

Easy to manage proposal

Pros

Really use full for sales person point of view

Cons

Every thing good and have suggestions for my side pending order details available to filter u can say great software

Review Source

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