Cvent

CrowdCompass Mobile Event App


4.5 / 5
23 reviews

Who Uses This Software?

Event planners and/or organizations with one or more annual events.


Average Ratings

23 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Cvent
  • www.CrowdCompass.com
  • Founded 2009
  • United States

About CrowdCompass Mobile Event App

At CrowdCompass by Cvent, we create awesome mobile event apps that increase attendee engagement and produce a strong return on investment. As the premier event app developer, we provide mobile apps for conferences, tradeshows, meetings and events that range in size from 50 to 50,000 attendees. Our solution is an integrated component of Cvents event management platform the most comprehensive in the industry.


CrowdCompass Mobile Event App Features

  • Attendee Management
  • Badge Management
  • Conferences/Conventions
  • Exhibit/Vendor Management
  • Gamification
  • Room Block Management
  • Social Media Promotion
  • Sponsorship Management
  • Surveys & Feedback
  • Ticketing
  • Volunteer Management
  • Weddings/Parties
  • Activity Registration
  • Attendance Management
  • Badge Management
  • Calendar Management
  • Class Registration
  • Contact Management
  • Event Registration
  • Form Builder
  • Group Registration
  • Marketing Management
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Refund Automation
  • Self Check-in
  • Surveys & Feedback

CrowdCompass Mobile Event App Reviews Recently Reviewed!


A good mobile app tool with lots of integration capabilities

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Since it is a CVENT product, any event setup in CVENT can be integrated into CrowdCompass so you can have a full featured app almost completely built without having to do the same work you already did to set the event up originally. Additional customization and options are available to tailor the app experience so it is unique and more useful as a tool for attendees. The best part of it to me is the Map feature where a diagram of the event location can be uploaded and then any area on the map can be pinpointed and associated with other content throughout the app. This means precise locations can be easily pointed out and found by anyone using the feature and it is invaluable for events where there are a lot of different specific spaces. Registration, session rooms, exhibitor booths, meals and breaks can all be pinned and found directly on the map or from their own detail pages.

Cons: It's not their fault but recently due to app regulations, event apps are becoming consolidated into one platform app that contains events from all the clients who use it. This means no branding of your own app with your own name and your attendees having to download a third party app with events other than just yours available in it. In this day and age, privacy protection is very important and there are several ways to handle this in CrowdCompass but all are a bit clunky and add that to the way every company using the software has their events together under the same platform means potential confusion for users when conflicts come up in the shared database. Also, while there is a lot of integration and duplication ability, there are still several features that don't have the ability to be duplicated so a lot of duplicate work needs to be done if you have a similar event that happens on a regular basis.

Overall: Overall, CrowdCompass has made the user and administrator experience much better. It is easy to use on both ends and provides a convenience that we never had before. Having event information in app form also means reducing or eliminating the need to print details on paper and this is a huge deal for the environment and overall cost, manpower and waste improvement. Notices, surveys, programs, speaker bios, attendee connections, reminder alerts, personal agendas, sponsor banners, exhibitor details and more can all be integrated in one place that anyone in the age of mobile devices can access.

Excellent On Site Event App

Feb 22, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use and the end result is excellent for the end users. It cuts down on a lot of manual work we used to do onsite and a lot of printed paper materials we used to have to prepare.

Cons: Some of it can be quirky for setup. Login/Privacy issues are troublesome because if you use them, it makes the online version of the app locked to anyone but registered attendees. Can be good if that's what you want but not when you only want certain things to be locked. It's not a huge deal and they are quick to make improvements to the software and features.

Overall: I've been using this for our big events for the last few years and it has worked out very well. Some of the login features are quirky, but they keep adding updates and features to make everything run better and more smoothly. It can be customized for many looks and you can use your own launch icons that you create to really make the app branded to your events. The attendee experience has been very positive through the app because it gives them the ability to network and makes everything from the program and speaker information to on site locations easy to find. If you use other CVENT software, it can all be synced so it saves a lot of time without having to enter the same details in two or more places.

Recommendations to other buyers: If you are not syncing info from CVENT, be sure to use the export/import features to cut down on a lot of extra work when you can. Overall, this is very good for anyone who wants an event app that is easy to setup and easy for attendees to use. The Map feature is especially useful when you have a lot of booths or specific locations to point out.

Many Features for the Wanting

Nov 19, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: This app platform is one that will do just about everything you would need in a program for the right price. They look into many features and navigation options gearing you towards building a social media network during your entire program . Many features are available but not necessarily known right away. A deeper dive into this software can really open up your creative side. A mobile iPhone, Android and iPad friendly version is available along with the "web" view for those who dare to be different with their Windows and BB devices or just want to play on their PCs instead.

Cons: Price & Analytics. This is more on the expensive end of programs but is worth it if you need the extra features. The big drawback for this user is the lack of analytics post program. You first have to be able to read a JSON file and you can't get these results without phoning into support for them to pull this information as well. After you receive this, it will give you basic stats, but fails to tell you what sections of your app was visited most / least frequently. This needs to be fixed.

Paid for Stand Alone APP, with new APPLE Policy, CC Cvent not honoring and not reimbursing the cost.

Jan 09, 2018
2/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: The Crowdcompass Cvent Stand Alone Option was nice but they took it away and did not reimburse our company the difference. Wanted us to pay the apple license fee too. The APP was easy to use, has great tutorials, and 1800 helpdesk. Everything was great up until they decided not to honor their contract. Will not be back with this company

Cons: Only issue is the difference in price between Stand Alone and Container contract. Our last event APP is contained yet they will not reimburse our company the difference. Want us to pay the fee to APPLE. Original contract not honored.

Overall: We paid for stand-alone app vs container at a difference of price. Last Event app of contract was placed in a container app and no reimbursed amount was given. Don't see a benefit there except to the company??? Still working on getting the reimbursement and considering legal action for breach of contract.

Setup was tough, but worth the effort.

Dec 29, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Attendees had a lot of fun with this onsite app. That was the biggest win, really. The ability to publish an up-to-the minute agenda with changes on the fly has been a tremendous help for the organizers.

Cons: The setup was not as seamless as we had hoped. Also several attendees had trouble with the login, as they needed their confirmation code from their registration.

Overall: The software helped us stay in touch with attendees and engage them in networking activities.

Capterra loader

Absolute BEST Event Mobile App on the Market

Jul 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user-friendly and intuitive back-end means that there's not a huge ramp-up time for the event manager to learn the software. The software is very robust, but not difficult to use. And the support team is very responsive and helpful.

Cons: It's a bit pricey, but is worth it compared to other event mobile apps I have used and/or researched. There truly are no other cons!

Capterra loader

Attendee friendly app!

Jun 25, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I liked that i am able to send live notification to my attendees to keep them up to date with changes that are happening at my event.

Cons: I do not like that it seems like i am not able to customize the look and feel of the app very much. Seems like its a one size fit all product rather than tailored for individual needs.

Overall: I benefit because my attendees benefit! They get to be up to date and have their agendas right in their phones. And when there are room/time changes they receive those immediately.

Finally Catching Up with the Times

Jan 05, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: saves money on printing, easy to update with last second changes, we can send out notifications, interactive maps, better networking

Cons: bit of a learning curve for the first few events

Overall: We've been using CrowdCompass for about 2 years and have really made major strides with it. There were some glitches with our first event (it coincided with the iOS8 release and lost functionality), but since then it's become a great asset. We love we can have feedback surveys for each session within the session. We no longer need to print out presentations and handouts since we can upload them and keep them up to date. And our attendees love they can snap pictures and post them. It's become a great interaction tool and after some initial resistance, it's become quite popular and praised by users.

Capterra loader

Crowd Compass with change your event style!

Jan 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the ease of use with this product. You can copy a previous event template if you only need to change a few things.

Cons: I don't like the desktop interface - I don't think it matches Cvent's brand. It would be better if it functioned more like their Event Management software, or was a direct link from the EM platform.

Great product for meetings

Jun 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like how you can build your own custom schedule and look at presenters bios very easily in the app.

Cons: I wish the evaluation feature per session was better. You can rate them on a star level, but not give specific feedback.

Amazing event app full of fun features

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I got my hands on this app on last Cvent CONNECT Europe and it was great way of interacting with the event itself. It enables you to do live polling during different sessions, you can speaker info, you can download the materials being presented and the best one was the event game, where you were collecting points for fulfilling different tasks. Naturally, all important event info was there as well. After seeing this we will definitely be looking into utilizing this for our events in the coming months.

Cons: Not much i disliked. I experienced it as a customer not as a user. I am now reviewing the available information about the software and really cannot find anything to dislike.

Plug and Play

Jul 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It was very easy to plug in your own info and use for an event. Customizable if you want, but also has most things there for you to use.

Cons: The contract is for a year, but they only really let you use it for one event. If you want to use it year round, you have to delete information and they aren't really set up for that. It's expensive for just one event, but if you use it for the year it's worth it. Lots of upsells- be careful to check what is included in your package.

Overall: Event app usage for more than one event

excellent customer support and good features, good potential

Feb 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like to have personalized agenda for my attendees, a way to push out messages to them should things change.

Cons: good potential but ease of use is not super intuitive and you need more than a couple of clicks to find what you are looking for. Agendas also are not intuitive so user doesn't always know to click on each item for details

Overall: agenda personalization, push out of notifications, polling

CrowdCompass App Review

Nov 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Absolutely love the ease of using and setting up the Add for our conferences. Our guests enjoy getting notifications and having their schedules at their fingertips

Cons: Wouldn't change a thing. We haven't had any negative feedback from our guests or administrators.

Overall: We do events management for a university. The APP has streamlined our processes and even cut down on printing costs!

Good app, but be sure you enter data into Cvent right

Sep 10, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Great compliment to Cvent's registration to link to an online app + excellent customer service when I had questions

Cons: It was complex to learn how to build and if you didn't input and transfer data from your Cvent site exactly right, you had to make a LOT of manual updates to the app

Overall: It worked well for us, but for the time it took and the money it cost, I would have hoped it was a bit more automated. It requires a lot of training and even then was confusing to build compare to others.

An easy and integrated event app solution

Sep 17, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The simple build interface and integration with other Cvent software

Cons: In app surveys are a little limited - can't do sub-questions, cannot copy a survey, only a few options for question types

Overall: CrowdCompass has been a great way to bring information to attendees on site, make information accessible with a FAQ page, and floor plans with rooms for each session highlighted, include personalized schedules, individual travel, attendee messaging, and push notifications to keep attendees informed

CrowdCompass is a great event mobile app

Mar 07, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that this app has great User Interface. It looks awesome, which is not always something you can say about 3rd party mobile apps. This event is easy to use and provides great integration if using Cvent event management software for your registration.

Overall: I overall enjoy using the app. However, there are times when it has been quirky. Could have been the Operating system of the phone however, attendees find it hard to initially set it up.

Great Event App

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, functionality, ability to customize it for your event, one source for all conference event attendees

Cons: Nothing at all - one of the easiest to use systems I have ever been exposed to

Excellent Mobile App Platform!

Nov 15, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So easy to use - both as a user and as an event planner working to set it up.

Overall: The Crowd Compass mobile app platform is so easy to use - both as a user as well as a planner that is working to set it up for an event. The ability to use it in real time to do audience polling, push notifications for announcements, etc. is second to none in my opinion. And the price makes it an easy choice when considering competitors.

I used CrowdCompass for a work event / conference.

Apr 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The conference information was all kept in one spot and I could get access to the attendees contact info. It was also nice having all the documentation from each event downloadable with speaker bios, etc.

Cons: I wish it was easier to manage multiple conferences within one app. As a user, if they made the app accessible to host more than one conference (ie I wouldn't need to download a new app for each new conference) I think I'd be less likely to bounce around and would have more loyalty to the CrowdCompass app when creating my own event.

Overall: It was easy to organize and track everything I needed for the conference.

Mobile Event App - CrowdCompass Experience

Nov 16, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy of use

Cons: Still takes time to create.

Overall: When first purchased the CrowdCompass Event App, IPPFA was assigned two (2) people to assist us in getting started. The tech person spent at least 2hrs walking us thru the process of creating an Event App. Cannot say enough about the tech support people at CrowdCompass.

Recommendations to other buyers: Nope

Great platform for building event apps!

Oct 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It's a great platform to offer our clients (we offer them 3 options total but Crowd Compass is our favorite). It allows us to add many different functions for the apps, customize for our clients, and do push notifications while the event is taking place. We also really like the user data we get from the app to see how many people are using it - we usually have a really high adoption rate.

Cons: As with any technology there are always glitches and troubleshooting that needs to be done. It's nothing that we don't expect.

Overall: Not only do our clients love the apps we can create using CrowdCompass, the attendees at the events love it too. We have been able to build upon this service over time because of the functionality the CrowdCompass provides.

Great App

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Really clean app with great features. Loved the "real time" agenda with automatic changes. Easy to follow.

Cons: Really liked it once I got it going. Took a little bit to get set up but I think that is more on me then the software.

Overall: Clean and easy to use. Love the updates and polling.