Who Uses This Software?

Over 200,000 businesses use Active Collab to manage their projects and boost productivity. Software companies, universities, advertising agencies and design studios use Active Collab daily.


Average Ratings

215 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month
    See pricing details
  • Pricing Details
    *starting from $25 for 5 members
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Active Collab
  • www.activecollab.com/
  • Founded 2007
  • United States

About ActiveCollab

ActiveCollab helps you know what's going at any time of day or night. With it, you know who works on what, when work is due, how much budget you've spent, who has too much work on their plate, and how deadlines and responsibilities overlap across multiple projects. ActiveCollab is perfect for agencies, IT consultancies, and other companies delivering creative solutions to their client. With ActiveCollab, you can spend less time on busy work and more time doing what matters.


ActiveCollab Features

  • Campaign Management
  • Collaboration
  • Document Management
  • File Sharing
  • Project Management
  • Task Management
  • Time Tracking
  • Billing Portal
  • Contact Database
  • Contingency Billing
  • Customizable Invoices
  • Dunning Management
  • Hourly Billing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Recurring/Subscription Billing
  • Tax Calculator
  • Budgeting & Forecasting
  • Collaboration
  • Flowchart
  • Goal Setting / Tracking
  • Marketing Calendar
  • Media Planning
  • Predictive Analytics
  • Presentation Tools
  • Project Tracking
  • Spend Management
  • Collaboration
  • Feedback Collection
  • Idea Management
  • Milestone Tracking
  • Prioritization
  • Product Roadmapping
  • Release Management
  • Requirements Management
  • Resource Management
  • Workflow Management
  • Collaboration
  • Database Creation
  • Document Creation
  • File Sharing
  • Notes Management
  • Office Suite
  • Presentation Tools
  • Project Management
  • Task Management
  • Team Chat
  • Agile Methodologies
  • Budget Management
  • Client Portal
  • Cost-to-Completion Tracking
  • Customizable Templates
  • Gantt Charts
  • Idea Management
  • Kanban Board
  • Milestone Tracking
  • Resource Management
  • Status Tracking
  • Time & Expense Tracking
  • Traditional Methodologies
  • Alerts
  • Collaboration Tools
  • Gamification
  • Gantt Charts
  • Mobile Access
  • Percent-Complete Tracking
  • Progress Tracking
  • Recurring Task Management
  • Reporting/Analytics
  • Task Assigning
  • Task Scheduling
  • Task Tracking
  • Time Tracking

ActiveCollab Reviews Recently Reviewed!


Very satisfied with the app and I'm recommending it to anyone.

Jun 08, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, logical, easy for communication with other team members, history of communication and project history works perfectly for me.

Cons: I don't have anything special to state as bad sides. Maybe that it could be free but that is not realistic. It is anyhow cheaper than competition.

Overall: It saves tons of my time, better organization and communication with team members.

Effective project management software.

Jun 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Our team is effectively able to enter in new projects, update projects and tasks, with minimal effort. The reporting is very good and the canned reports are all we've needed.

Cons: Would like more Agile possibilities. Would also like an iOS app for Apple computers and a better iPhone app.

Overall: Inexpensive project management without complicated entry.

Capterra-loader

We switched from Basecamp to ActiveCollab this year and it's been great! Much more useful!

Jun 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Having a spot where everything lives is great! Being able to track hours within the project management app is a real plus!

Cons: The ActiveCollab calendar is not well developed. Having calendar items tied to tasks is not intuitive nor useful.

active collab is capable of micromanaging the details of project management in a great way!

Jun 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: the ability to track hours and project management is great. the interface is simple enough, our clients are able to easily navigate the program .

Cons: to utilize the incredible calendar feature - everything is tied to the task function. active collab is built to function as your one-stop shop for all project management, billing, hour tracking, calendar management, etc. we don't need all of those features for our company - so it would be great to just plug events on the calendar without creating/assigning tasks.

A joy and painless way to get a group of people on the same page to create and maintain a website.

Jun 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That I can assign tasks easily to the right people to get things done that are out of my range of skill. I really enjoy how easy it is to attach pictures and files to the tasks so they can see what I am talking about. Sometimes words are not enough.

Cons: I have not really found a con to this plateform just yet, but I am sure that the more we use it something might reveal itself.

Capterra-loader

Active Collab has helped my team stay on the same page!

Jun 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Keeping track of what everyone else is working on, as well as my own workload. This has seriously helped our team leader maximize efficiency.

Cons: It was a bit of a learning curve to figure out how to make this software work best for my personal needs.

Excellent and very user friendly!

May 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like everything about it. I love How we can all work as a team and collaborate. It's very easy to use and tasks remain organized and on schedule!

Cons: That I didn't find it a long time ago. I do Not have any complaints regarding this service and I am Very thankful we are using it.

We have starting using ActiveCollab to manage projects for our interior design business, and love it

May 30, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to switch between list, card and Gantt chart views let individual team members the ability to work in a way that they prefer, and helps us plan the workload effectively.

Cons: Creating project templates is laborious - it would be great to be able to duplicate /move tasks and sub tasks to new templates more easily.

Overall: Better organized and team clarity.

Powerful tool to keep teams and projects on track.

May 29, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to easily change workflow and/or views within each project is fantastic. See your projects from all angles.

Cons: When a task is marked as "complete," it disappears, along with all the comments attached to it. Would be better if tasks were crossed out (or grayed out) to keep things visual.

Overall: Clarity, customization, increased efficiency

I enjoy using active collab every day at the office because it keeps my tasks organized

May 29, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: My favorite part of this software is the ability to keep my tasks organized. I like the satisfaction of being able to check off when I finish a project.

Cons: I dislike the I can't prioritize subtasks. If I was able to do that, it would be easier to keep my daily tasks in order

Overall: Task management

Great project management software but should be cheaper

May 23, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: - Great design
- Loads of functions and simple to use
- Calendar and planning functions
- Custom invoice design

Cons: - Should be cheaper, especially the self-hosted version
- Clients should not be included in the number of members

Very good online collaboration tool

May 23, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The tools is pretty simple to setup and learn. It offers a ton of different features to fit most companies' needs

Cons: Collaboration is very competitive and many other companies are including them at no cost. While the cost for Active Collab is low, you may already have similar tools included with other cloud services

I have been using this software for past two years and it is more useful for me to track projects

May 23, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Cons: Need to imporove scroll options if thae task list is more than 20, it will be better to improve this section and moreover good

Overall: Mostly useful for me to track projects and easy to mention and assign projects and different tasks in the same projects, easy to put time in mobile app too and even if im outside of office it is easy to track my works

Fairly easy to use if off the bat

May 21, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: quick sign up, quick import of lists, able to get up and running easily. analytics are pretty good as well.

Cons: the more advanced and complicated campaigns weren't so easy to set up - i ended up getting someone who was skilled in this to do it for me.

Overall: fairly easy email marketing campaigns

Great tool for any team management project!

May 17, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The number of features ActiveCollab has feels endless! Powerful and simple, this well designed program has taken our project management to the next level in terms of organization and collaboration. Being that ActiveCollab is cloud based, we can have access to our projects any day, time, or location.

Cons: ActiveCollab is probably not a great solution for small businesses due to the higher cost. ActiveCollab also in our opinion has limited multiproject vision.

excellent app to manage projects with lots of tools

May 16, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: active collab is a good app for team project management with synchronization in the cloud from a server.
provides a lot of tools, such as: task management, collaboration between the team, real-time monitoring ... where we can maintain a project in a very organized with a list of tasks.
and among its tools, the ones that stand out most in this application are the invoices. It allows to issue invoices easily for the work that is being developed and thus save time and receive payments in a better way.

Cons: We can obtain this application with monthly plans that adapt to the work to be developed. but it depends the plan that is contracted could be costly for the project

Capterra-loader

A great project management tool for design studios

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We've been using ActiveCollab since version 1. We needed more features and flexibility than other project management systems provided and we also were looking for an invoicing system. ActiveCollab provided all of that in one package and we could buy a license to run on our own server instead of paying monthly fees. This pricing model was very attractive for us along with the extra features to make the system fit our project management workflow, made ActiveCollab an easy choice.

Cons: The mobile app isn't the best. For those who heavily rely on using their project management system on mobile, this might be something to consider. I'm not a fan of the themes in the theme option, but if using the self hosted version, then you could potentially adjust styling to fit your business better.

ActiveCollab was a staple of my daily work a couple years ago.

May 11, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: A pretty straightforward project management system with handy communication tools, easy collaboration, and a pretty simple interface.

Cons: The terminology was a bit confusing, and the UI themes left a bit to be desired. Functionally, everything was passable, but didn't knock my socks off.

Capterra-loader

Active Collab has allowed our team to communicate effectively and check of their to-dos.

May 04, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We love the ability to create a to-do list to share with your team. Every so often our Manager will create a to do list and our team will communicate through Active Collab to check off the to-dos.

Cons: We absolutely love the service and understand it should be expensive given what it does, but if I did have to make one recommendation it would be to lower pricing.

Overall: Ideal software fro creating a to-do list for your team. This tool has allowed our team to communicate and collaborate effectively.

Explendent tool .. based on concrete, simple and inexpensive actions

Apr 25, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: promotes the "KAIZEN" (or continuous improvement) shows a clear follow-up of the rhythm of the project, good integration of ticket concept as a collaborative tool

Cons: limited multiproject vision. Deficiencies in the calendar, the few existing reports are very rigid. It limits to a large extent the operability to experts (PM)

A great project management app with excellent time tracking features

Apr 24, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The time tracking desktop app is great, giving both a list of assigned tasks and allowing time spent on them to be recorded quickly and easily.

Cons: Notification emails would benefit from being able to set up schedules for reminders when tasks are due for completion.

Capterra-loader

It's a good tool for work with BIM project.

Apr 09, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: When we can to see the Activity and all the information about our project with the dates and answer from the customers.

Cons: I think that the price is too expensive when you need to have only one or two projects, sometimes the clients don't pay the price.

Overall: you can have all the task in order.

Comprehensive project management tool that's come a long way

Apr 07, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Setting up projects, tasks and users is straightforward, and it's easy to see what tasks are assigned to each user.

Cons: Comments can be confusing to follow - a threaded interface would be a welcome addition. Time-logging features are less than ideal.

My experience with Active Collab has been enjoyable and satisfactory.

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: In the four months that I have used Active Collab, it has been an easy process to stay on top of tasks and projects and log hours. It allows us as a company to share information through an effortless interface.

Cons: Because Google Docs is linked to our emails, we use it more often. It makes it easier to share tasks and notes because it is more widely used.

Easiest to use PM tool out there!

Apr 02, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My team has used many PM tools, but AC by far is the one that they ACTUALLY use on a daily basis. This is because the UI/UX is so uncomplicated, and the customizable views appeal to left and right-brained users (Card system vs. lists vs. calendar views).

Cons: My team would love to see the ability to assign a task to more than 1 person, and also to create project 'groups.' We have 2 sides to the company and would like to group each department's projects into their own group vs. all of them being lumped together.

Overall: ease of use, great ui/ux

Customer support is useless. Don't expect any help

Apr 02, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: Intuitive, easy to use and edit. Works great as a project management software. Can very easily move tasks and things around and customize you page to see what you want to see.

Cons: Timer app doesn't upload your time to the server so it's useless to use the app and it's a huge pain to go in and log time manually in each individual task. Don't purchase this if you want to use for logging time. Wish the timer app functionality was also built into the online page.

A great project management tool.

Mar 30, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a graphic designer, communication is key, and this helps keep projects in line and on point. It's well organized lists of current work, status, and file sharing help the proofing process, and keeps key players in-the-loop. Time management and tracking is also a big plus.

Cons: Project Management can be a bit overwhelming while performing work: keeping tabs on proof rounds, comments, and new orders. The demands for multitasking weighs down productivity, so it's up to the users to manage expectations as well. There is no middleman.

Overall: Good project management, communication, and file sharing features.

Handy Tool for project management

Mar 20, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: - Features it offers
- Timetracking
- Canban
- Gantt Chart View
- Support is always there for you

Cons: - UX (a lot of stuff doesn't work as natively expected)
- Timer not included
- Design / Look & Feel

Fast, user-friendly, a core part of our teamwork

Mar 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's fast, user-friendly, and intuitive. It supports teamwork within our web design company, and the support is amazing.

Love that there's a mobile app and a desktop timer app to keep track of certain task's time.

Cons: I'm honestly struggling to think of anything. Perhaps the search area could remember previous searches when you click in it, but that's really an advanced thing that I just thought of today.

Overall: I use ActiveCollab to manage my business and personal tasks and goals, and it's invaluable for our team's collaboration.

This system is the very bedrock of client collaboration in our company. We simply need it.

Mar 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Diversity of features. It covers calendar integration, task management, expense and time tracking, client estimates and invoicing is integrated, discussions with clients are threaded and neatly organized at all times, file uploads that act as a mini-Dropbox for yourself and your clients, notes, facebook-style timeline of the activity within each project... And I haven't even touched on the level of customization, multitude of extensions (Zapier included), scalability (with self-hosted options!), and the iOS app that works with either cloud or self-hosted versions (our clients LOVE the app).

We love ActiveCollab because of it's diversity. That's the one reason that in our opinion, it's simply irreplaceable. Having to replace it would be like adding tripling the administrative work on our plates. It replaces the need for multiple separate services that do each of those things separately. Who wants that when you can have one single login to one single system that can rule them all? ;)

SIMPLY. IRREPLACEABLE.

Cons: The iOS and Android apps needs some work. They don't do as much as the desktop version, so they feel limited. They don't really take advantage of features like gestures or multi-touch, which every smartphone has.

We'd really like to be able to upload more than just pictures from the camera roll; some kind of file picking, or option to upload to ActiveCollab from another app (share sheets) would go a LONG way. Optimization for tablet-size screens would be sweet too, along with the simple ability to make text in the app bigger or smaller, so it's easier to read.

The calendar allows for syndication via subscription links, but stopping there feels premature. It would help a lot to be able to integrate to Calendar apps (via CalDAV), since the calendar isn't available on the mobile app either. It would be really nice so that we can add or edit events from our native calendar apps of choice.

Support is fantastic, and extremely knowledgeable. We run a self-hosted installation, which is more economical for us, but we don't have pros running our server environment. That task falls on us, teaching ourselves as we go, and it feels like support will drop clues about what an issue is, instead of going the distance and going in themselves to help fix the problem. Granted, that's more of a problem with /us/, since we're business administrators and not experts in server management. But support will not abandon you. They've always got your back, no matter how tough the problem!

Love this software, really easy to use, the design is great.

Mar 02, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: How easy it is to export the time records, When I'm writing a report it's super easy and helpful. The Timer application is really helpful, I can just start the timer and not think about it.

Cons: Although you can create cards, I really like having the columns where I can set the tasks in appropriate columns like In Review, In Progress, Done, Not Started.

Capterra-loader

Activecollab I have been using since 2 year and really happy with all the features.

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Mots like is the showcase all the projects in dashboard.
and also activity is very easy to understand.

Overall: I save my time to use this software. I really recommend this software.

Very user friendly and easy to understand project management. their also we can add files in file section. And notes section also help full for important things.

It has improved our ability to manage projects.

Feb 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It works very well in keeping track of project tasks spread across internal and external team members.

Cons: Needs a good administrator to make sure everyone is using the software and updating status of tasks.

Overall: no personal benefit

Great Option for my Creative Business

Feb 23, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I own and operate a company that specializes in creative strategy and marketing/PR services and this is a good fit for us. I spent many months and went through quite a few trials researching a software that had as many features combined that we were looking for. We settled on ActiveCollab and we're very happy with them. It's a great option without the price tag and disorganization the later versions that Basecamp brings. I like the customization features as well as the billable categories for tracking and reports. We work with contractors in our business and we like the ability to assign tasks and hide back office items from the client. Their customer service has been very responsive and helpful throughout our set up and we're overall very happy with the product and functionality for our needs. Overall good UX / UI.

Cons: We're finding the reports options are a little bit limited, however it hasn't been a huge issue. We're getting most of the data we need. We really wish we could assign tasks to multiple people, but that seems to be a common theme among these software options. I don't understand why as we have many tasks that are worked on by multiple people. This carries over into the time tracking app. If you aren't assigned a task, it won't show up in the time tracking app for you to track against. However the work around is you can add a time report in the desktop version after the fact to any task regardless of who it assigned to. The budget feature per project is nice, however, we wish we could break it down further by task list. Their great customer service has passed this along to the management and dev team for consideration so fingers crossed it will be coming in an update at some point.

Overall: ActiveCollab keeps us organized and on task. It's a great snapshot of our client work at any given point. We have many moving parts, and ActiveCollab allows us to really stay on target with our goals and on task with our clients.

its easy yo use

Feb 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: its flexible, its easy to find everything I need at one place, I can better organize time since I use it, and I would gladly recommend to everyone

Very solid and overall efficient and easy to use, but with a few childhood diseases

Feb 21, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to generate projects, create task lists, tasks, subtasks, set a status or assign to a co-worker.

Cons: There are a few childhood diseases e.g. bugs, at some points no color picker etc. But nothing big, so it does not hardly disturb your workflow - but still a little bit.

The software is a good deal for the price. It allows us to keep track of projects and communicate.

Feb 18, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: - ability to connect to Google docs, attach images and link to web pages
- ability to set tasks
- ability to communicate with team members about projects
- note feature

Cons: - the interface is a bit confusing--it would be nice to be able to reconfigure how project info is viewed (for example, we don't use tasks and discussions much, so I'd prefer to have the Notes tab visible without having to click on it after opening a project)
- a lack of folders to contain information makes it hard to find things at times (we tend to use notes a lot, but then have trouble finding where the notes are... this may be due to user error, but it would be nice to have a list view of all notes instead of just the project titles)
- the fact that individual Notes change position depending on when they were edited, makes it harder to find things
- formatting in Notes is not very robust--difficult to correct formatting errors when copy-pasting text

Great piece of software! It helps our company to be more efficient and respond quicker to demands.

Feb 16, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: How easy is to create projects and tasks and assign various people to the jobs. We really appreciate the flexibility and being a web tolls is a great benefit.

Cons: Sometimes it is not easy to find what we want using the search feature, maybe some extra filter could be added.

Very good tool for projects in all companys

Feb 16, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - daily reports
- put a project in favorite list
- time tracking
- makes me very organised
- nice interface

Cons: - no chat for members
- tasks can´t have multiple assignees
- no crm
- not enough free limitations of users

Our development team is using activecollab for the project mng and other admin purposes

Feb 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love user-friendly interface, project management features that allowed us to increase process efficiency and transparency

Cons: We had period of some lags and glitches, that was clarified by the account managers, we are still struggling with the calendar feature to make it work for us

Overall: Project management optimization

ActiveCollab is great for keeping in touch with colleagues around the world - makes it fast and easy

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the fact that it's linked to my email account, so if there is a new post I know about it quickly! It's also great that I can reply to threads directly from my email, that feature is so helpful.

I like that the threads within ActiveCollab are easy to keep track of, so no more wading through emails trying to find a reference to something!

The interface is quick and easy to use, and it's great being able to tag co-workers in threads to grab their attention.

Cons: There isn't much to be honest, but I suppose I would like it if the software took me directly to recent activity, as when there are a lot of projects sometimes I find it hard to navigate my way to the thread I'm looking for. But that's a minor quibble!

Other than that, I really enjoy using the software.

Overall: Ease and speed of use, ability to tag co-workers, review discussions easily and keep track of tasks.

It gets the job done, but is relatively cumbersome.

Feb 13, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: - Many features in one - task management, time tracking, invoicing and file-sharing
- Reporting is extensive - from team members velocity to client invoices
- Ability to customize reports to get the specific information relevant to your team.

Cons: - UI could be improved, the learning curve is somewhat tedious
- It loads slow, which is problematic if you use all their features (i.e. if you use it every few minutes).
- Time tracking is not connected directly to tasks.
- Agile task management is not up to par with other PM tools.

We have been using ActiveCollab for about 5 mo to manage our projects. It's helped us collaborate.

Feb 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's easy to use and has a lot of features for the price. It has been very reliable and has great recovery features such as saving incomplete comments if one navigates away from the task and later comes back.

Cons: Subtasks are pretty limited in scope, and it's not easy to convert a task to a subtask and vice versa. Sometimes when we setup a project, we just want to get everything in there as a task. Later when we want to refine the tasks into higher level/lower level (basically create subtasks from existing tasks) we end up not using subtasks because we would lose all of our comments and other meta data that may be saved to the task as a top-level task.

Great tool to manage projects, track progress and collaborate

Feb 13, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ActiveCollab is not bloated with features. It works fast and looks nice.

After working with bloated all-in-one systems ActiveCollab is like a breath of fresh air.

New employees don't have any problems with onboarding.

Cons: Sometimes Android app don't show task comments. That's it.

Overall: The main thing is ease. It's really easy to manage projects in ActiveCollab.

Easy, fast to setup puts everything in perspective

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Specially good in structuring the projects and manage users, very helpful when collaborating with clients.

Cons: More integrations would be great, specially on exporting projects and tasks to Excel, could have more tutorial videos.

This PMGMT tool was a game changer for our studio workflow. Extremely happy with the results.

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple user interface, easy to add projects and templates, team can enter hours with ease [online or using the AC timer], visual tracking of projects in calendar and reviewing hours and costs is a breeze. Also, setting up sub-tasks and timelines is intuitive. This has been a great addition to our workflow and a refreshing change from the previous clunky system we were using.

Cons: There's a bit of repetition needed when creating sub-tasks clearly if you're avid users of the Timer [which we are]. If you don't add the client name before the task it gets' lost with other tasks. Be great to be able to add time [not just date] for due dates.

Overall: Cleaner workflow, project organization and time management.

Capterra-loader

Active Collab Has upgraded our operation of business to a more professional standard.

Feb 12, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Active has been amazing for our company, the ability to create tasks and sub tasks for each of our client projects has organized our way of operation. We can then assign each task to its appropriate department and assign who needs to work on it. Furthermore, we keep track of notes and discussion added to each tasks. Recurring tasks is also something very useful.
Active Collab is the best thing that happened to us!! We've been advising many clients to start using this software.

Cons: One thing is that the 'Search' option is not very detailed..

Overall: Organization and follow up on projects to make sure nothing gets lost between the cracks.

Quick, problem free, organized, useful

Feb 12, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, clean design, provides a simple way to record hours and keep everything organized, easy program to learn, no clutter.

Cons: Wish that I could connect more with project leads and their schedules, and it would also be nice to be able to view my hours in a calendar view rather than a listed view.

Overall: Easy to record information, helps to keep me organized.

Capterra-loader

Easy and good support

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It is well organized around project and get to reduce useless emails. But still the "reminders" by email are efficient ones a day.

Cons: The Activ Collab Timer is not easy to use for all and doesn't seems to open easily on windows. That should be important to fix soon.

Our municipality is using this as a tool for employee task management and project management

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy to use, all of our employees can use it easily, and the fact that it has an app for our employees to use in the field off their devices is very efficient

Cons: The reporting feature I feel could use a little work. When you first look at it, it appears a little overwhelming. It is functional and does the job, but if you were to work on improving the software, I would recommend starting there.

Overall: Our everyday management of the municipality runs through this software. We are better able to make staff more accountable and keep projects on track by assigning tasks with timelines to specific employees. We are also able to pull reports to assist with yearly reviews for our employees to see how much work was completed throughout the year.