Who Uses This Software?

Over 200,000 businesses use Active Collab to manage their projects and boost productivity. Software companies, universities, advertising agencies and design studios use Active Collab daily.


Average Ratings

192 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month
    See pricing details
  • Pricing Details
    *starting from $25 for 5 members
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Active Collab
  • www.activecollab.com/
  • Founded 2007
  • United States

About ActiveCollab

ActiveCollab helps you know what's going at any time of day or night. With it, you know who works on what, when work is due, how much budget you've spent, who has too much work on their plate, and how deadlines and responsibilities overlap across multiple projects. ActiveCollab is perfect for agencies, IT consultancies, and other companies delivering creative solutions to their client. With ActiveCollab, you can spend less time on busy work and more time doing what matters.


ActiveCollab Features

  • Campaign Management
  • Collaboration
  • Document Management
  • File Sharing
  • Project Management
  • Task Management
  • Time Tracking
  • Billing Portal
  • Contingency Billing
  • Customizable Invoices
  • Hourly Billing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Project Billing
  • Recurring/Subscription Billing
  • Service Ticket Billing
  • Tax Calculator
  • Budgeting & Forecasting
  • Collaboration
  • Flowchart
  • Goal Setting / Tracking
  • Marketing Calendar
  • Media Planning
  • Predictive Analytics
  • Presentation Tools
  • Project Tracking
  • Spend Management
  • Collaboration
  • Feedback Collection
  • Idea Management
  • Milestone Tracking
  • Prioritization
  • Product Roadmapping
  • Release Management
  • Requirements Management
  • Resource Management
  • Workflow Management
  • Collaboration
  • Database Creation
  • Document Creation
  • File Sharing
  • Notes Management
  • Office Suite
  • Presentation Tools
  • Project Management
  • Task Management
  • Team Chat
  • Agile Methodologies
  • Budget Management
  • Client Portal
  • Issue Management
  • Kanban Board
  • Milestone Tracking
  • Percent-Complete Tracking
  • Portfolio Management
  • Project/Product Planning
  • Resource Management
  • Status Tracking
  • Task Management
  • Time & Expense Tracking
  • Traditional Methodologies
  • Collaboration Tools
  • Gantt Charts
  • Percent-Complete Tracking
  • Progress Tracking
  • Recurring Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Time Tracking

ActiveCollab Reviews Recently Reviewed!


Capterra-loader

It's a good tool for work with BIM project.

Apr 09, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: When we can to see the Activity and all the information about our project with the dates and answer from the customers.

Cons: I think that the price is too expensive when you need to have only one or two projects, sometimes the clients don't pay the price.

Overall: you can have all the task in order.

Comprehensive project management tool that's come a long way

Apr 07, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Setting up projects, tasks and users is straightforward, and it's easy to see what tasks are assigned to each user.

Cons: Comments can be confusing to follow - a threaded interface would be a welcome addition. Time-logging features are less than ideal.

My experience with Active Collab has been enjoyable and satisfactory.

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: In the four months that I have used Active Collab, it has been an easy process to stay on top of tasks and projects and log hours. It allows us as a company to share information through an effortless interface.

Cons: Because Google Docs is linked to our emails, we use it more often. It makes it easier to share tasks and notes because it is more widely used.

Easiest to use PM tool out there!

Apr 02, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My team has used many PM tools, but AC by far is the one that they ACTUALLY use on a daily basis. This is because the UI/UX is so uncomplicated, and the customizable views appeal to left and right-brained users (Card system vs. lists vs. calendar views).

Cons: My team would love to see the ability to assign a task to more than 1 person, and also to create project 'groups.' We have 2 sides to the company and would like to group each department's projects into their own group vs. all of them being lumped together.

Overall: ease of use, great ui/ux

Customer support is useless. Don't expect any help

Apr 02, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: Intuitive, easy to use and edit. Works great as a project management software. Can very easily move tasks and things around and customize you page to see what you want to see.

Cons: Timer app doesn't upload your time to the server so it's useless to use the app and it's a huge pain to go in and log time manually in each individual task. Don't purchase this if you want to use for logging time. Wish the timer app functionality was also built into the online page.

A great project management tool.

Mar 30, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a graphic designer, communication is key, and this helps keep projects in line and on point. It's well organized lists of current work, status, and file sharing help the proofing process, and keeps key players in-the-loop. Time management and tracking is also a big plus.

Cons: Project Management can be a bit overwhelming while performing work: keeping tabs on proof rounds, comments, and new orders. The demands for multitasking weighs down productivity, so it's up to the users to manage expectations as well. There is no middleman.

Overall: Good project management, communication, and file sharing features.

Handy Tool for project management

Mar 20, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: - Features it offers
- Timetracking
- Canban
- Gantt Chart View
- Support is always there for you

Cons: - UX (a lot of stuff doesn't work as natively expected)
- Timer not included
- Design / Look & Feel

Fast, user-friendly, a core part of our teamwork

Mar 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's fast, user-friendly, and intuitive. It supports teamwork within our web design company, and the support is amazing.

Love that there's a mobile app and a desktop timer app to keep track of certain task's time.

Cons: I'm honestly struggling to think of anything. Perhaps the search area could remember previous searches when you click in it, but that's really an advanced thing that I just thought of today.

Overall: I use ActiveCollab to manage my business and personal tasks and goals, and it's invaluable for our team's collaboration.

This system is the very bedrock of client collaboration in our company. We simply need it.

Mar 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Diversity of features. It covers calendar integration, task management, expense and time tracking, client estimates and invoicing is integrated, discussions with clients are threaded and neatly organized at all times, file uploads that act as a mini-Dropbox for yourself and your clients, notes, facebook-style timeline of the activity within each project... And I haven't even touched on the level of customization, multitude of extensions (Zapier included), scalability (with self-hosted options!), and the iOS app that works with either cloud or self-hosted versions (our clients LOVE the app).

We love ActiveCollab because of it's diversity. That's the one reason that in our opinion, it's simply irreplaceable. Having to replace it would be like adding tripling the administrative work on our plates. It replaces the need for multiple separate services that do each of those things separately. Who wants that when you can have one single login to one single system that can rule them all? ;)

SIMPLY. IRREPLACEABLE.

Cons: The iOS and Android apps needs some work. They don't do as much as the desktop version, so they feel limited. They don't really take advantage of features like gestures or multi-touch, which every smartphone has.

We'd really like to be able to upload more than just pictures from the camera roll; some kind of file picking, or option to upload to ActiveCollab from another app (share sheets) would go a LONG way. Optimization for tablet-size screens would be sweet too, along with the simple ability to make text in the app bigger or smaller, so it's easier to read.

The calendar allows for syndication via subscription links, but stopping there feels premature. It would help a lot to be able to integrate to Calendar apps (via CalDAV), since the calendar isn't available on the mobile app either. It would be really nice so that we can add or edit events from our native calendar apps of choice.

Support is fantastic, and extremely knowledgeable. We run a self-hosted installation, which is more economical for us, but we don't have pros running our server environment. That task falls on us, teaching ourselves as we go, and it feels like support will drop clues about what an issue is, instead of going the distance and going in themselves to help fix the problem. Granted, that's more of a problem with /us/, since we're business administrators and not experts in server management. But support will not abandon you. They've always got your back, no matter how tough the problem!

Love this software, really easy to use, the design is great.

Mar 02, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: How easy it is to export the time records, When I'm writing a report it's super easy and helpful. The Timer application is really helpful, I can just start the timer and not think about it.

Cons: Although you can create cards, I really like having the columns where I can set the tasks in appropriate columns like In Review, In Progress, Done, Not Started.

Capterra-loader

Activecollab I have been using since 2 year and really happy with all the features.

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Mots like is the showcase all the projects in dashboard.
and also activity is very easy to understand.

Overall: I save my time to use this software. I really recommend this software.

Very user friendly and easy to understand project management. their also we can add files in file section. And notes section also help full for important things.

It has improved our ability to manage projects.

Feb 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It works very well in keeping track of project tasks spread across internal and external team members.

Cons: Needs a good administrator to make sure everyone is using the software and updating status of tasks.

Overall: no personal benefit

Great Option for my Creative Business

Feb 23, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I own and operate a company that specializes in creative strategy and marketing/PR services and this is a good fit for us. I spent many months and went through quite a few trials researching a software that had as many features combined that we were looking for. We settled on ActiveCollab and we're very happy with them. It's a great option without the price tag and disorganization the later versions that Basecamp brings. I like the customization features as well as the billable categories for tracking and reports. We work with contractors in our business and we like the ability to assign tasks and hide back office items from the client. Their customer service has been very responsive and helpful throughout our set up and we're overall very happy with the product and functionality for our needs. Overall good UX / UI.

Cons: We're finding the reports options are a little bit limited, however it hasn't been a huge issue. We're getting most of the data we need. We really wish we could assign tasks to multiple people, but that seems to be a common theme among these software options. I don't understand why as we have many tasks that are worked on by multiple people. This carries over into the time tracking app. If you aren't assigned a task, it won't show up in the time tracking app for you to track against. However the work around is you can add a time report in the desktop version after the fact to any task regardless of who it assigned to. The budget feature per project is nice, however, we wish we could break it down further by task list. Their great customer service has passed this along to the management and dev team for consideration so fingers crossed it will be coming in an update at some point.

Overall: ActiveCollab keeps us organized and on task. It's a great snapshot of our client work at any given point. We have many moving parts, and ActiveCollab allows us to really stay on target with our goals and on task with our clients.

its easy yo use

Feb 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: its flexible, its easy to find everything I need at one place, I can better organize time since I use it, and I would gladly recommend to everyone

Very solid and overall efficient and easy to use, but with a few childhood diseases

Feb 21, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to generate projects, create task lists, tasks, subtasks, set a status or assign to a co-worker.

Cons: There are a few childhood diseases e.g. bugs, at some points no color picker etc. But nothing big, so it does not hardly disturb your workflow - but still a little bit.

The software is a good deal for the price. It allows us to keep track of projects and communicate.

Feb 18, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: - ability to connect to Google docs, attach images and link to web pages
- ability to set tasks
- ability to communicate with team members about projects
- note feature

Cons: - the interface is a bit confusing--it would be nice to be able to reconfigure how project info is viewed (for example, we don't use tasks and discussions much, so I'd prefer to have the Notes tab visible without having to click on it after opening a project)
- a lack of folders to contain information makes it hard to find things at times (we tend to use notes a lot, but then have trouble finding where the notes are... this may be due to user error, but it would be nice to have a list view of all notes instead of just the project titles)
- the fact that individual Notes change position depending on when they were edited, makes it harder to find things
- formatting in Notes is not very robust--difficult to correct formatting errors when copy-pasting text

Great piece of software! It helps our company to be more efficient and respond quicker to demands.

Feb 16, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: How easy is to create projects and tasks and assign various people to the jobs. We really appreciate the flexibility and being a web tolls is a great benefit.

Cons: Sometimes it is not easy to find what we want using the search feature, maybe some extra filter could be added.

Very good tool for projects in all companys

Feb 16, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - daily reports
- put a project in favorite list
- time tracking
- makes me very organised
- nice interface

Cons: - no chat for members
- tasks canĀ“t have multiple assignees
- no crm
- not enough free limitations of users

Our development team is using activecollab for the project mng and other admin purposes

Feb 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love user-friendly interface, project management features that allowed us to increase process efficiency and transparency

Cons: We had period of some lags and glitches, that was clarified by the account managers, we are still struggling with the calendar feature to make it work for us

Overall: Project management optimization

ActiveCollab is great for keeping in touch with colleagues around the world - makes it fast and easy

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the fact that it's linked to my email account, so if there is a new post I know about it quickly! It's also great that I can reply to threads directly from my email, that feature is so helpful.

I like that the threads within ActiveCollab are easy to keep track of, so no more wading through emails trying to find a reference to something!

The interface is quick and easy to use, and it's great being able to tag co-workers in threads to grab their attention.

Cons: There isn't much to be honest, but I suppose I would like it if the software took me directly to recent activity, as when there are a lot of projects sometimes I find it hard to navigate my way to the thread I'm looking for. But that's a minor quibble!

Other than that, I really enjoy using the software.

Overall: Ease and speed of use, ability to tag co-workers, review discussions easily and keep track of tasks.

It gets the job done, but is relatively cumbersome.

Feb 13, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: - Many features in one - task management, time tracking, invoicing and file-sharing
- Reporting is extensive - from team members velocity to client invoices
- Ability to customize reports to get the specific information relevant to your team.

Cons: - UI could be improved, the learning curve is somewhat tedious
- It loads slow, which is problematic if you use all their features (i.e. if you use it every few minutes).
- Time tracking is not connected directly to tasks.
- Agile task management is not up to par with other PM tools.

We have been using ActiveCollab for about 5 mo to manage our projects. It's helped us collaborate.

Feb 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's easy to use and has a lot of features for the price. It has been very reliable and has great recovery features such as saving incomplete comments if one navigates away from the task and later comes back.

Cons: Subtasks are pretty limited in scope, and it's not easy to convert a task to a subtask and vice versa. Sometimes when we setup a project, we just want to get everything in there as a task. Later when we want to refine the tasks into higher level/lower level (basically create subtasks from existing tasks) we end up not using subtasks because we would lose all of our comments and other meta data that may be saved to the task as a top-level task.

Great tool to manage projects, track progress and collaborate

Feb 13, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ActiveCollab is not bloated with features. It works fast and looks nice.

After working with bloated all-in-one systems ActiveCollab is like a breath of fresh air.

New employees don't have any problems with onboarding.

Cons: Sometimes Android app don't show task comments. That's it.

Overall: The main thing is ease. It's really easy to manage projects in ActiveCollab.

Easy, fast to setup puts everything in perspective

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Specially good in structuring the projects and manage users, very helpful when collaborating with clients.

Cons: More integrations would be great, specially on exporting projects and tasks to Excel, could have more tutorial videos.

This PMGMT tool was a game changer for our studio workflow. Extremely happy with the results.

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple user interface, easy to add projects and templates, team can enter hours with ease [online or using the AC timer], visual tracking of projects in calendar and reviewing hours and costs is a breeze. Also, setting up sub-tasks and timelines is intuitive. This has been a great addition to our workflow and a refreshing change from the previous clunky system we were using.

Cons: There's a bit of repetition needed when creating sub-tasks clearly if you're avid users of the Timer [which we are]. If you don't add the client name before the task it gets' lost with other tasks. Be great to be able to add time [not just date] for due dates.

Overall: Cleaner workflow, project organization and time management.

Capterra-loader

Active Collab Has upgraded our operation of business to a more professional standard.

Feb 12, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Active has been amazing for our company, the ability to create tasks and sub tasks for each of our client projects has organized our way of operation. We can then assign each task to its appropriate department and assign who needs to work on it. Furthermore, we keep track of notes and discussion added to each tasks. Recurring tasks is also something very useful.
Active Collab is the best thing that happened to us!! We've been advising many clients to start using this software.

Cons: One thing is that the 'Search' option is not very detailed..

Overall: Organization and follow up on projects to make sure nothing gets lost between the cracks.

Quick, problem free, organized, useful

Feb 12, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, clean design, provides a simple way to record hours and keep everything organized, easy program to learn, no clutter.

Cons: Wish that I could connect more with project leads and their schedules, and it would also be nice to be able to view my hours in a calendar view rather than a listed view.

Overall: Easy to record information, helps to keep me organized.

Capterra-loader

Easy and good support

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It is well organized around project and get to reduce useless emails. But still the "reminders" by email are efficient ones a day.

Cons: The Activ Collab Timer is not easy to use for all and doesn't seems to open easily on windows. That should be important to fix soon.

Our municipality is using this as a tool for employee task management and project management

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy to use, all of our employees can use it easily, and the fact that it has an app for our employees to use in the field off their devices is very efficient

Cons: The reporting feature I feel could use a little work. When you first look at it, it appears a little overwhelming. It is functional and does the job, but if you were to work on improving the software, I would recommend starting there.

Overall: Our everyday management of the municipality runs through this software. We are better able to make staff more accountable and keep projects on track by assigning tasks with timelines to specific employees. We are also able to pull reports to assist with yearly reviews for our employees to see how much work was completed throughout the year.

It has made our IT experience work for everybody in the org.

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The product is easy to understand. I like that the product is process orientated and it creates achievable goals within the larger network of the org.

Cons: You have to get trained in the system which takes time and willingness. If people don't use it, things can be overlooked. So it needs to be well introduced to be effective.

Overall: Results! That is all that was needed and it delivered. Clearer communications across different portfolios.

A really helpful tool for time, resource and team cost analysis

Feb 12, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We use ActiveCollab in a fairly basic way when compared to the layers of functionality it offers. We use it track time spent by individuals in the team across the many projects we work on. This helps us to accurately surcharge team costs back to our stakeholders and plan resources efficiently.

Key benefits of the tool in this regard include;

The ease and flexibility of creating projects and assigning to team members.
The ease with which a 'cost' can be assigned to each individual
The flexible reporting capability and ease with which the raw data can be exported for detailed analysis.

Very easy to use and so

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - easy to use
- makes me (and my team) very organised
- clear interface
- efficient customer service

Cons: - a chat for the members of a project could be useful, but honnestly, Active Collab is already perfect like this. I really recommend this tool to everyone

Great, easy too use and track daily, weekly and monthly tasks. Love the email reminders as well.

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easily allows you to track your daily tasks as well as those that have fallen behind.
Gives great daily / weekly reminders regarding tasks and any that have gone over due dates.
The fact that you can put due dates for tasks is great and even better that you don'y HAVE to have a due date for tasks.

Cons: Not much to say that is a 'con' necessarily, if anything AC can be a bit complicated at times with so many different and new features.

We have been using ActiveCollab as a collaboration tool in our agency since 2009 and are still happy

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our entire team is happy to finally use only one piece of software for teamwork. Starting with the project manager, up to the developer and the support all use the same software. Due to the interface (API) the software can be integrated wonderfully into our existing system infrastructure.

Cons: We use the self-hosted version of the program. One requirement for the search is the use of ElasticSearch. Unfortunately this is not possible at the moment, so that we cannot use the search.

Overall: Our entire team is happy to finally use only one piece of software for teamwork. Starting with the project manager, up to the developer and the support all use the same software. Due to the interface (API) the software can be integrated wonderfully into our existing system infrastructure.

Easy to use but some features (such as the editor used in task descriptions) could be better

Feb 12, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: - Ease of use
- Kanban, traditional tasklists, or gantt view
- Time tracking
- Project deadlines
- Task's start and due dates

Cons: - Tasks can not have multiple assignees
- The text editor for tasks descriptions, notes and comments is a bit nasty
- Sometimes moving stuff around is difficult / buggy

This is exactly what my team needed. Absolutely Rock solid UX throughout. Would recommend it!

Feb 11, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: As a designer myself, I really like the information architecture and the simplicity of the UI. The notifications are also very useful and well designed by establishing clear context. One other thing I find useful is the timeline view of tasks as it quickly gives a big picture view of the schedule and helps me plan accordingly.

Surprisingly helpful and pleasantly quick to implement. Continuing to find more useful features!

Feb 10, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Lots of detailed helpful features which don't complicate the interface but are great when you start using them. Customer support has pointed some out when I put in what we thought was a feature request... but it already existed and I'd missed it.

Actively developed and continually updated without annoyingly changing things unnecessarily or 'fixing' anything that isn't broken.

Cons: Using Elastic Search as the only available search feature is limiting, as it's difficult to host and especially so in a shared hosting environment. Without Elastic Search, there's not even a simple text search available for project/task/comment description.

There's a couple glitches that pop up from time to time but customer support has been responsive about them and some of our suggestions have been included as feature requests.

Overall: Increased project efficiency, improved client satisfaction through better scheduling, better communication, and giving clients open access to interact with us on project tasks (while easily limiting them from internal discussions they don't need to see).

Saved time on recording project data and improvements/lessons learned, saved time invoicing thanks to time tracking and integration with accounting software, and have a centralised document store for internal use (apart from client projects) without needing to manage a duplicate access permission system.

So far so good, we use it in our firm to manage tasks and comunicate when I do home office.

Feb 10, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Practicality, we can easily share files, screenshots. See projects other colleagues work on etc. I Also like commeting by answering an email.

Cons: Time tracker could be updated, I like to use TopTracker on my personal projects but it is nice to have automatic times in AC. Also, the mobile app is really bad, it could be a powerfull tool if made right.

Been using Active Collaboration for a few years now after a switch from Basecamp. Never looked back!

Feb 10, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is feature rich but without a crowded interface. Basecamp was working well too, but we were just missing the little extras. That's why we switched.. Ohw and also because they offer a better plan.

Used well, this is all you need to keep an eye on business

Feb 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the fact that everything is contextually linked, you can dive into a task from a calendar, report, email - anything really.
As a manager it's great for checking workload and distributing tasks efficiently. I've been using ActiveCollab for a while now in different organisations, so much so I recommended we get the self-hosted version.

Cons: The inability to email direct to other modules like conversations and files unlike Basecamp which does allow it. That and not being able to add tasks from the calendar. That would be awesome.

Easy to Navigate, Highly Effective :)

Feb 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: ActiveCollab really helps me stay on top of projects we are completing at work and also provides a great way to keep everything organized as we progress through the stages of the projects.

Cons: It's difficult to think of cons.. but I guess one thing that can sometimes get repetitive are the daily reports that get emailed to me.. however I understand that for most people this can be useful. I work with a relatively small team and therefore already know what has happened each day- that's why the reports aren't useful for me personally

Overall: Easily being able to see the tasks that are assigned to me and then passing the tasks along to the next team member to complete their part of the project.

Capterra-loader

This software has transformed my business

Feb 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The way time is tracked against projects and then syncs with Xero saving hours of work. It has replaced 3 different systems I used to have to use.

Cons: Takes a little learning to work out how best to get the most out of it, but that is the same as any software.

Overall: Its an all in one system which links work, communication and billing (with Xero integration) for my team and clients. Much better communication, and saving heaps of time with a very easy way of tracking and invoicing for billable hours.

I've been using it for years, wouldn't replace it

Feb 09, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Extremely clean interface and easy to pick up with limited training makes sharing the platform with clients a lot easier. Support has also always been quick.

Cons: Perfect for project management but lacks integration to repositories for git (previous version had it), needs automatic backup for self hosted version

Excellent! The tool is very easy to use and understand

Feb 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of us. We've been able to take a large pool of stakeholders for our main project and integrate them into the app with a minimum of change management.

Cons: More charts and reports related to project management would make it more useful for our leaders tp assess status.

Overall: Reduced waste and project confusion.

I have been using Active Collab for about 8 months. Have yet to have a poor experience.

Feb 09, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: It's ease of use and how it allows a staff with multiple moving pieces to keep themselves well organized and on deadline.

Overall: Organization! And prioritizing jobs.

Great, you get to start using its basic functionalities very quickly. Super-sleek user interface!

Feb 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great modern UI, very responsive, no clutter. You can start using it without having to RTFM - it's obvious that ActiveCollab folks have spent a lot of time designing a very usable UI.

Cons: Lots of functions, so to be able to use more advanced functions you need to sit down and take your time to know the software. But once you do...! ;-)

Overall: Ease of communication with the team and ease of use. No time needed to familiarize yourself with software for basic usage patterns.

A great way to manage task oriented projects with my team.

Feb 09, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I great way to keep customers and support departments up to speed, and on task on many ongoing projects at once. I also rely on the the time tracking feature heavily.

Cons: The way we utilize the software is constantly evolving and improving. I have not had any negative experiences so far that have not been solved with additional training from support.

Overall: Help with project management and organization, as well as, keeping support departments on task.

Capterra-loader

It's easy for both our clients, and our firm, to use. That simple.

Feb 09, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the simplicity of the system. We had used other solutions before and it always seemed like they were trying to do too much. For general project and time tracking, this has served us well. Even more importantly, our clients have liked using it.

Cons: I do wish that the reporting was a bit more useful. It's not that easy to aggregate time for a client into one report. When we used MavenLink, that was one advantage it had over AC.

Overall: It's very easy to use and helps me to bring in a variety of team members to projects.

After extensive research, our team settled on AC for its simple interface and robust structure.

Feb 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money

Pros: - Simple, clean UI
- Easy to learn
- Clear structure (teams, projects, categorized task lists) that works well for us
- Ability to sort things in the My Work list, so I can arrange my priorities for the week and then easily reorder things as tasks are completed.
- Integrates well with Dropbox
- Powerful customizable reports (ex. can easily see what got done in the past week on project A, or can get a clear portrait of what employee B did for the last month)

Also, when you're in the middle of writing something (ex. a comment or a note) and get interrupted, it *retains* what you wrote (even if you didn't submit it and no one else can see it). This has saved me so much effort, since it's hard to juggle doing things with documenting them.

Cons: - The Asana importer didn't work for me. This resulted in a huge amount of effort migrating projects and tasks by hand.
- AC emails you every time you're added to a project, and you need to be part of a project to see what's going on in it - we use this for workplace transparency, so there are a lot of projects and the notifications are irritating
- Can't easily transform a task into a project
- The My Work interface doesn't automatically refresh when there's an update on one of my projects, so I can be in AC all day and still miss some notifications (unless I enable email notifications, which I dislike).

Capterra-loader

I have been an advocate of Active Collab and I have been taking it with me with every new company

Feb 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, affordable, logical, logical, really helps. The latest version has greate GUI and I have been using this tool for last 4 years. I first used it at Xivic, then took it with me to Get My Auto, Everything Online, Digital Advertier, and now my own consulting firm.

Cons: I wish it would connect to other project management tools such as basecamp, asana, etc. I work with many contractors and vendors and if I could do everything in active collab, then it would create a ticket in their platforms, it would be awsome.

Overall: It's a great contractor\agency tool. But you don't have to be an agency, its great for in-house too