# ActiveCollab Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ActiveCollab the right Project Management solution for you? Explore 412 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/114491/Active-Collab/reviews --- ActiveCollab 4.5 (412) [View alternatives](https://www.capterra.com/p/114491/Active-Collab/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ActiveCollab Ease of use 4.5 Customer Service 4.4 ## Pros and Cons in Reviews JG Jorge G Creative DirectorGovernment Administration, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “simple and easy, UX is right, it do what it needs to do for marketing teams, collaboration, task management, and reporting.“ April 30, 2026 IW Ian W Managing DrectorGraphic Design, 2 - 10 employeesUsed the software for: More than 2 years. “Poor search function and lack of ability to enter a date on estimates... crazy that such a well rounded and useful software lacks a full feature search function and doesn't allow (nor even auto generate) a date field on the estimate form.“ August 25, 2022 Madalina I CEOMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years. “It made project management, task management, time tracking and invoicing pretty simple.“ December 23, 2024 Ezéchiel D AgentConstruction, 2 - 10 employeesUsed the software for: Less than 6 months. “Unfortunately the number of tasks is very limited and there is no communication tool“ September 27, 2023 YG You G IT InternEducation Management, 5,001 - 10,000 employeesUsed the software for: I used a free trial. “I tried it out as an active replacement for Capterra; I enjoyed how they are trying to revamp and make new strides in the front of organizational telemetry/communication.“ December 10, 2024 MY Marcus Y Vice President of MarketingInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months. “One of the drawback of ActiveCollab is the lack of integrations with other apps.“ April 4, 2023 AF Adam F OwnerDesign, 2 - 10 employeesUsed the software for: Less than 6 months. “Everything from creating a project, creating a task list, etc is just a joy to use.“ October 2, 2025 MY Marcus Y Vice President of MarketingInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months. “Another dislike is the dashboard which is not so user friendly.“ April 4, 2023 ## Showing most helpful reviews Showing 1-25 of 412 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Madalina I. CEO Marketing and Advertising Used the software for: 2+ years ### "Great tool for a creative startup!" December 23, 2024 5.0 I've used this tool for many years, successfully so. It's a great tool for managing creative projects, offering both structure and flexibility. Pros ActiveCollab was perfect for us in the early stages of our creative services company. It made project management, task management, time tracking and invoicing pretty simple. Cons As our team grew, we needed a more customizable system with further automations and integrations. Review Source JG Jorge G. Creative Director Government Administration Used the software for: 2+ years ### "20 years using it!" April 30, 2026 5.0 I used since 2005, it is great and it does what it is needed. I started using it in a multimedia company I worked for, and in 2012 I implemented AC in my current job. Pros simple and easy, UX is right, it do what it needs to do for marketing teams, collaboration, task management, and reporting. Customer Support is great! Cons it needs to have a built in form feature to capture requests. Integration is ok with other platforms, but for security reasons I think a form feature will be perfect. Still a five start app. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/)[ServiceNow](https://www.capterra.com/p/254088/ServiceNow/) Reason for choosing ActiveCollab easy, affordable and does what we need. It is really easy to build projects and integrate. Review Source VR Verified Reviewer COO Computer Software Used the software for: 2+ years ### "A very good tool" June 26, 2023 3.0 Pros The native features are very adapted to our uses, and we were able to add the missing features.Especially, time and budget tracking are good to have and Cons Not us directly, but our customers are sometimes disturbed by the UX, despite huge leap forward recently.We sometimes find it a bit slow in terms of performance - we host it so we may be to blame - and access to data (because we have a lot of projects and customers). Alternatives considered [Redmine](https://www.capterra.com/p/212445/Redmine/)[Jira](https://www.capterra.com/p/19319/JIRA/) Reason for choosing ActiveCollab It enabled us to manage our fixed price projects (not so easy with JIRA or Redmine).It had a lower cost.We could host it ourselves. Review Source TD Toby D. Director Marketing and Advertising Used the software for: 2+ years ### "Great customer support" May 1, 2026 5.0 Cons It would be great to be able to add budgets to tasks within a project's overall budget so we can track the spend on a 'deliverable(s)' Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing ActiveCollab A very useful tool, really easy to use and great team who offer quick 'human' support whenever you need it Review Source AF Adam F. Owner Design Used the software for: Less than 6 months ### "ActiveCollab is by faar the simplest PM tool you will use" October 2, 2025 5.0 Just so intuitive. Everything from creating a project, creating a task list, etc is just a joy to use. The Time Tracking and profitability is well thought out too. Pros I've tried them all but AC wins hand down for simplicity and good UI/UX. Its just really nice to use both the desktop and phone app. Cons None. I guess there are limitations around customisations but this is what makes it good and simple to use. Switched from [ClickUp](https://www.capterra.com/p/158833/ClickUp/) Clickup too cluttered, too many features that I didn't need Review Source Response from Active Collab October 6, 2025 Thank you so much, Adam, we're thrilled to hear you're loving our product! You're right, we do aim to keep it simple, but if you have a special feature request, feel free to share it with our Customer Support team or submit the form on our website! ~ Aleksandar I. C# Developer Computer Software Used the software for: 1-2 years ### "Perfect Project management tool." March 4, 2020 5.0 ActiveCollab is one of the best, if not the best project management tool that I have ever used and I have jumped from one to another tool for different projects and project types. If offers so many features, perfect dashboard, milestone preview, calendar, planner, contact details, time tracking and much more. While it is perfect for managing many different types of projects, this is still not the perfect tool for managing software development projects. The only reason for that would be, there is no (or that was not back then) an integration with Git or other version of control system. It was simply a missing feature back then. I truly hope that nowadays the ActiveCollab team managed to improve and integrate such feature, but talking 6-7 years ago, that was the only downside that I can say about it. If for some reason that is still not available and you are into software development business, look for something else like Asana or Bitbucket. Pros Great dashboard, different types of reports, milestone preview, calendars, time tracking tool are just a few of the features that make this software irreplaceable tool when it comes to project management. Cons Lack of integration with Git or another version of control system. Review Source JK Jelena K. Logistics Manager Construction Used the software for: 1-2 years ### "Logistics Manager." October 7, 2025 5.0 A very good experience. We are a construction company that organizes workers and their work files in ActiveCollab. For a basic form of job organization, it covers our needs very well. Pros Definitely, ActiveCollab version 8 comes with many useful features. Truly a serious application-level improvement compared to ActiveCollab 7. The Support Team does an excellent job. Every time, they have helped me in a very efficient and concrete way, with video tutorials. Cons The ability to assign more than one person to a single task. Also, an option to download my entire project in text format along with all the files attached to it. Review Source Response from Active Collab October 22, 2025 Thanks so much for your review, Jelena! We're pleased to hear you've been enjoying ActiveCollab! We're always looking to optimize our product, and help you operate seamlessly. That's why your feedback matters so much. If you want, you can submit a feature request via the in-app chat or our website Help page. Best wishes from everyone at ActiveCollab! DH Dragan H. Head of E-Commerce Sales Health, Wellness and Fitness Used the software for: 2+ years ### "7 Years of Smooth Project Management" September 19, 2025 5.0 I’ve been using ActiveCollab for over 7 years, and it has consistently proven to be an excellent tool. I first implemented it in my previous company, where it helped me bring my team’s organization to a much higher level. Because of that positive experience, I also introduced ActiveCollab in my current company, where it is now used across almost all departments. It has truly become a central part of how we manage projects and collaborate effectively. Pros What I like most about ActiveCollab is how user-friendly and responsive it is. It runs smoothly without bugs, has a very clear and well-organized interface, and it’s very effective for both group and individual projects. Because of that, we’ve integrated it into many of our processes, and it has become a truly valuable tool for our daily work. On the rare occasions when we did face an issue, their support team was always quick to respond and resolve everything in a very short time. Cons Honestly, there isn’t much that I dislike about ActiveCollab. If I had to point out something, it would be that there’s always room for adding more integrations or small quality-of-life features, but overall the platform already works very well for our needs. Review Source Response from Active Collab October 2, 2025 Dragan, thank you so much for relying on ActiveCollab for so long! Your feedback is much appreciated. We're super glad to hear how well ActiveCollab has been serving you and your team. We're constantly improving our product, looking to keep building something that's simple to use, yet so powerful. Feel free to submit a feature request via the form on our webiste - or directly in the app, you can chat to our Customer team. Once again, thank you, and all the best from our team! LD Leandra D. Founder and Web Designer Design Used the software for: 2+ years ### "ActiveCollab has been a dream for my business" October 2, 2025 5.0 Pros I love AC and have been using the software for 5 years now. I can manage everything in one place. Task management, time tracking, estimates, billing, invoicing and income reports. They constantly add new useful features based on user feedback. Cons The one thing I don't like is that recurring tasks, are sometimes placed on non working days (weekends in my case). Review Source Response from Active Collab October 6, 2025 Thank you for taking the time to leave a review here, Leandra! We appreciate it, especially since you've been with us for so long (and seen us evolve). We noted the bit on the recurring tasks, but if you'd ever like to report something or suggest a feature, feel free to do it either by messaging our Customer Support directly or by submitting a form on our website. 🥰 JW John W. General Manager Consumer Electronics Used the software for: Less than 6 months ### "General Manager" October 10, 2025 5.0 We have used many tools for organizing work, ActiveCollab is by far the simplest to use. A straightforward overview of each task, especially the communication through comments, which is important for our work. Pros Simplicity is the biggest advantage of this application. An intuitive design that is great. The support team responds to emails very quickly and they make every effort to help with every troubleshooting issue. Cons The Self-Hosted version lags far behind ActiveCollab 8. We hope it will be available soon, as it is much better than ActiveCollab 7. Review Source Response from Active Collab February 24, 2026 Thank you so much, John! We're glad to hear ActiveCollab helps you keep your team aligned. We released version 8 on February 3. Hope you like it! Best, The ActiveCollab Team YG You G. IT Intern Education Management Used the software for: I used a free trial ### "Modern Collaboration Platform" December 10, 2024 4.0 Overall, I really enjoyed using ActiveCollab during the trial. Pros I tried it out as an active replacement for Capterra; I enjoyed how they are trying to revamp and make new strides in the front of organizational telemetry/communication. They offer a wide variety of integrations and visualizations that, frankly, Office does not. It's sort of like Trello and the traditional Office platform all in one. Cons It was hard learning and getting up-to efficiency on everything they offer. Review Source JD Joshua D. CEO Used the software for: 1-2 years ### "This system is the very bedrock of client collaboration in our company. We simply need it." March 9, 2018 5.0 Pros Diversity of features. It covers calendar integration, task management, expense and time tracking, client estimates and invoicing is integrated, discussions with clients are threaded and neatly organized at all times, file uploads that act as a mini-Dropbox for yourself and your clients, notes, facebook-style timeline of the activity within each project... And I haven't even touched on the level of customization, multitude of extensions (Zapier included), scalability (with self-hosted options!), and the iOS app that works with either cloud or self-hosted versions (our clients LOVE the app). We love ActiveCollab because of it's diversity. That's the one reason that in our opinion, it's simply irreplaceable. Having to replace it would be like adding tripling the administrative work on our plates. It replaces the need for multiple separate services that do each of those things separately. Who wants that when you can have one single login to one single system that can rule them all? ;) SIMPLY. IRREPLACEABLE. Cons The iOS and Android apps needs some work. They don't do as much as the desktop version, so they feel limited. They don't really take advantage of features like gestures or multi-touch, which every smartphone has. We'd really like to be able to upload more than just pictures from the camera roll; some kind of file picking, or option to upload to ActiveCollab from another app (share sheets) would go a LONG way. Optimization for tablet-size screens would be sweet too, along with the simple ability to make text in the app bigger or smaller, so it's easier to read. The calendar allows for syndication via subscription links, but stopping there feels premature. It would help a lot to be able to integrate to Calendar apps (via CalDAV), since the calendar isn't available on the mobile app either. It would be really nice so that we can add or edit events from our native calendar apps of choice. Support is fantastic, and extremely knowledgeable. We run a self-hosted installation, which is more economical for us, but we don't have pros running our server environment. That task falls on us, teaching ourselves as we go, and it feels like support will drop clues about what an issue is, instead of going the distance and going in themselves to help fix the problem. Granted, that's more of a problem with /us/, since we're business administrators and not experts in server management. But support will not abandon you. They've always got your back, no matter how tough the problem! Review Source MT Marek T. CEO Financial Services Used the software for: I used a free trial ### "ActiveCollab Review" May 25, 2023 5.0 Overall, my experience with ActiveCollab has been positive. The software proved to be a reliable and efficient project management tool. The intuitive interface and robust task management features helped in organizing and prioritizing work effectively. The ability to collaborate with team members, share files, and communicate within the platform streamlined the workflow and improved productivity. Despite the limited customization options, ActiveCollab offered a solid foundation for project management and facilitated seamless coordination among team members. In summary, my overall experience with ActiveCollab has been productive and satisfying. Pros One of the things I liked most about ActiveCollab was its user-friendly interface and intuitive project management features. The software provided a centralized platform for organizing tasks, collaborating with team members, and tracking project progress. The ability to create and assign tasks, set deadlines, and monitor the overall project timeline made it easy to keep everyone on the same page. Additionally, the interactive Gantt chart and visual overview of tasks and milestones allowed for effective project planning and resource allocation. Cons While ActiveCollab had many positive aspects, one thing I liked least was the limited customization options in terms of design and layout. The software offered a clean and straightforward interface, but there were minimal options for personalizing the look and feel to match specific preferences or branding. Additionally, some users might find the reporting and analytics capabilities of ActiveCollab to be less advanced compared to other project management tools. However, these limitations did not significantly impact the overall functionality and usability of the software. Review Source SP Sarah P. owner Marketing and Advertising Used the software for: 6-12 months ### "Great Option for my Creative Business" February 23, 2018 4.0 ActiveCollab keeps us organized and on task. It's a great snapshot of our client work at any given point. We have many moving parts, and ActiveCollab allows us to really stay on target with our goals and on task with our clients. Pros I own and operate a company that specializes in creative strategy and marketing/PR services and this is a good fit for us. I spent many months and went through quite a few trials researching a software that had as many features combined that we were looking for. We settled on ActiveCollab and we're very happy with them. It's a great option without the price tag and disorganization the later versions that Basecamp brings. I like the customization features as well as the billable categories for tracking and reports. We work with contractors in our business and we like the ability to assign tasks and hide back office items from the client. Their customer service has been very responsive and helpful throughout our set up and we're overall very happy with the product and functionality for our needs. Overall good UX / UI. Cons We're finding the reports options are a little bit limited, however it hasn't been a huge issue. We're getting most of the data we need. We really wish we could assign tasks to multiple people, but that seems to be a common theme among these software options. I don't understand why as we have many tasks that are worked on by multiple people. This carries over into the time tracking app. If you aren't assigned a task, it won't show up in the time tracking app for you to track against. However the work around is you can add a time report in the desktop version after the fact to any task regardless of who it assigned to. The budget feature per project is nice, however, we wish we could break it down further by task list. Their great customer service has passed this along to the management and dev team for consideration so fingers crossed it will be coming in an update at some point. Review Source VR Verified Reviewer CEO Graphic Design Used the software for: Less than 6 months ### "Cheap alternative of Basecamp for small team" July 7, 2018 4.0 Pros Timelines. Cons Not reactive interface. Terrible iOS app. Review Source OA Obhioze A. Member Higher Education Used the software for: 1-2 years ### "A Fantazgreat and Exceptional Project and Work Management Platform." May 12, 2024 5.0 It is very useful as it allows me to communicate and collaborate with my team on work schedules. Pros It is simple to organize and manage work and projects with activeCollab.I can easily track time used on projects and tasks with this tool.It is simple to plan work and projects with ActiveCollab. Cons I lack anything that is detestable with ActiveCollab as it meets all my requirements and needs. Review Source VR Verified Reviewer Director, Advancement Events Higher Education Used the software for: 1-2 years ### "Active Collab is helpful in keeping everyone on the same page and up to date on tasks" February 15, 2019 4.0 Overall, I really like ActiveCollab as a project management tool. We have been able to onboard folks to it quickly and again, I like to have one place that I can go and see all my active projects and current tasks. You are also able to see past projects and tasks. Pros I like that I can go one place and see all my tasks for the projects I am a part of. It is easy to tag people and the software is pretty intuitive. It allows many people to be part of the big picture and stay up to date on the progress of projects. It also cuts down on the number of emails I need to send because I can follow up on items within the program and tag people. Cons The customer support often leaves something to be desired. When issues arise it is not usually a quick fix and when Active Collab is down, our project management comes to a halt because this is the key to our success. The everyday support for quick answers is fine, but when major issues arise the solutions are not always quick. Review Source VR Verified Reviewer Director Marketing and Advertising Used the software for: 2+ years ### "Helpful tool for organizing" July 1, 2022 4.0 I use this tool daily to assign tasks to the team. It is a good helper and in general I am satisfied with how the application works. Pros Creating tasks is easy. I can create subtasks, assign executors and deadlines. Cons I would like it if the subtasks also had a deadline. Review Source Chris V. .NET Developer, Reporting Railroad Manufacture Used the software for: 2+ years ### "ActiveCollab is Basecamp, but better and cheaper" November 27, 2018 4.0 Overall, this is a major tool for the day-to-day operation of my business. Support is at least average, functionality is fairly complete and mature, and it is a pleasure to use. Pros I started using ActiveCollab back when it was open source and contributed to the code. Since then it has matured a lot. It is a great over-all solution for project management, communication, time management, and even invoicing. The interface is well-thought-out and has few glitches. Cons The reporting functionality leaves a bit to be desired, but gets the job done. As others have mentioned, the search functionality is not great and setting up Elastic Search for the self-hosted version is a bit involved. Also, the mobile apps are not great. Review Source Ezéchiel D. Agent Construction Used the software for: Less than 6 months ### "Avis activecollab" September 27, 2023 5.0 Despite its lack of communication tools and the limited number of tasks, it is one of the best software for positive business performance. Pros wow what software!!!. it allows me to increase my output and it motivates me and my team. Cons Unfortunately the number of tasks is very limited and there is no communication tool Review Source Elizabeth H. Content Marketing Manager Marketing and Advertising Used the software for: 2+ years ### "Great features when they work." October 3, 2018 2.0 ActiveCollab has a lot of potential because it offers great features, but it's very buggy and doesn't work properly quite often. Pros ActiveCollab has a ton of great features - tasks, messages, time tracking, etc. I like that you can have both internal and external teams and choose what the clients can and cannot see. Cons Different features break all the time. Time that you've tracked will be deleted with no warning, tasks will show up with the wrong due date, you won't be able to upload files to the message, etc. Customer Service is quick to \*respond\* to a support ticket but actually getting the problems fixed usually takes days or weeks. Review Source Al S. Search & Digital Marketing Consultant Used the software for: 2+ years ### "I have been an advocate of Active Collab and I have been taking it with me with every new company" February 9, 2018 5.0 It's a great contractor\\agency tool. But you don't have to be an agency, its great for in-house too Pros Easy to use, affordable, logical, logical, really helps. The latest version has greate GUI and I have been using this tool for last 4 years. I first used it at Xivic, then took it with me to Get My Auto, Everything Online, Digital Advertier, and now my own consulting firm. Cons I wish it would connect to other project management tools such as basecamp, asana, etc. I work with many contractors and vendors and if I could do everything in active collab, then it would create a ticket in their platforms, it would be awsome. Review Source Tomasz C. Professional Photographer Used the software for: 2+ years ### "One of the best project management software " February 9, 2018 5.0 Pros \+ faaast + intuitive, easy to use + almost everything that small company need in one place (projects, tasks, time tracking, expenses) + invoicing + 3rd party integrations (stripe, xero) <3 + did I mention that is fast ;) Highly recommended, not only for software development. It's highly configurable and as most of the things that you have to work on is "like a project" - you can use it everywhere. Cons After over two years, I see that lack of simple crm is probably only missing feature. You can use internal notes, but I don't feel it now. Review Source Ginny H. Director of Publications and Marketing Used the software for: 2+ years ### "Packs a lot for the pricing. We are super satisfied with the product and excellent customer service!" February 9, 2018 5.0 Pros The software is easy to use and easy for others to figure out. We have a campus like environment and are able to work on projects for various departments without having to have so many meetings. All skill levels have been able to easily figure out how to utilize the product. It's been a real life-saver for our department. Cons I would love to see the completed projects being able to sort and view better. It gets hard to go back to a job and see what we've done before or re-open. Also, copying the entire job itself would be great. Review Source VR Verified Reviewer Media Traffic Specialist Marketing and Advertising Used the software for: 1-2 years ### "Finn-icky, inconsistent, and annoying." October 2, 2018 3.0 ActiveCollab is great, but it needs to be upgraded to a better working, more consistent software and management needs to improve. If these things are changed, we wouldn't be considering making the switch to something that actually works. Pros This software is great for client management. It allows (most of the time) for uploads to be shared, text to be formatted and linked, and for clients to easily log on. It would be a great software if it were managed better and if not for the MANY cons. Cons The software NEVER fully works. A feature is almost always out and has issues. Customer support is LAZY and unresponsive. They never solve an issue quickly, nicely, or professionally. 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