# Aptean Process Manufacturing ERP Ross Edition Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Aptean Process Manufacturing ERP Ross Edition the right Enterprise Resource Planning solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/114499/Aptean-Ross-ERP/reviews --- Aptean Process Manufacturing ERP Ross Edition 4.5 (14) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Aptean Process Manufacturing ERP Ross Edition Ease of use 4.1 Customer Service 4.2 ## Showing most helpful reviews Showing 1-14 of 14 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer IT Analyst Hospital & Health Care Used the software for: 2+ years ### "Ross ERP - Not great, but good." February 12, 2019 4.0 Pros The ability to manage reports. Cons Difficult interface, frequent crashes. Review Source EC Earl C. Regulatory Manager Food & Beverages Used the software for: 2+ years ### "Reg Rev" September 8, 2023 5.0 Pros Accounting and production scheduling is easy to use. Reports can be created. Cons Not enough flexibility for RM management. Review Source BB Bree B. Information Technology and Services Used the software for: ### "Decent program. User Friendly" December 23, 2014 4.0 Pros The functionality, it's very user friendly. Customer service is helpful. Cons It seems a little out-of-date. The product could use some upgrades. Review Source MR Melissa R. Materials Manager Food Production Used the software for: 6-12 months ### "Still getting the kinks worked out, but enjoying the information at our fingertips" March 11, 2020 5.0 We will be able to visibility and transparency across all plants for corporate, reducing the time for close, as well as sharing materials and ingredients that are shared. Trace is a huge win for our Quality group for audits and any product tracing that is required, which a very nice time saver. Pros For me in materials, production planning and distribution, the ERP functions in Inventory, job creation and the soon to be implemented Planet Together have the most impact and are the most fruitful for my daily work. The customized reports/inquiries allow me to better manage inventories and as well as customer orders. Cons The system itself doesn't seem to be very intuitive, and it could have more features that allow for defaults (auto population). There should be more opportunity to "drill down" from within vs. having to go from one tab to another to get the information you are looking for. Footprint should be something that is automatically populated as well. When one creates or changes or moves something in the system, it should be standard to see the users id stamped in the transaction itself, rather than having to use a QBF table to look this information up. Review Source TG Troy G. CIO Food & Beverages Used the software for: 2+ years ### "Ross ERP is a user friendly suite designed for specific industry verticals. " August 23, 2017 4.0 It is the heart of our system of record and has performed extremely well for us over the last 18 years of food and beverage process manufacturing. We have most recently taken on massive core and new product growth during our expedited capital investment plan and Ross ERP has sustained the growth and speed of our implementation plan. Pros It is a great fit for the Food & Beverage Process industry. It is the heart and soul of our business and Aptean leadership is definitely customer focused and listens to the user community. I like the feature and functionality improvement process that the supplier uses and believe this ERP suite is affordable and sufficient for the million and billion dollar companies. Cons It is coming and currently in development, I want the modules to be UI browser based (Chrome, IE, etc.) so there is no need to load a software client and I can use any type of mobile device. I have seen some preliminary development on this and it is exciting which will make the ease of use and screen flow outstanding. Review Source RR Rob R. IT Manager Plastics Used the software for: 2+ years ### "Ross is a very flexible and powerful manufacturing ERP system." April 4, 2019 5.0 Pros Very solid and reliable base platform that has provided stability for our 24/7 manufacturing environment. Very capable of adapting to user-specific needs. Most beneficial is that Ross has a very active involvement with their user base and listens to their input. Many of their new features are customer-driven. Annual user conferences provide excellent source of collaboration, networking and learning from other users. Cons Some reports were a bit dated but they are rapidly being revamped. Their addition of other reporting options provides a means for any important custom reports. Review Source EM Eddie M. Director of Information Systems Medical Devices Used the software for: 2+ years ### "Ross is a world class ERP system, robust and flexible enough to perfectly fit our company's needs" August 26, 2017 5.0 Ross' rich feature set, functionality, ease of integration and customization provides the perfect infrastructure to operate and grow our company. Pros Very reliable and stable system that allows us to run almost every one of our business processes on it. The product has matured over the past 20 years to encompass our company's entire landscape, including financials, inventory control, manufacturing and scheduling, bi-directional traceability, warehouse management, etc. My favorite Ross feature is its active user community and Aptean's commitment to listening and engaging with them. Aptean is by far the most customer focused software company I have ever worked with. Cons Uses a development language that is not well known. That being said, it is a very easy language to learn and begin developing in. Review Source TH Tiffany H. Applications Systems Programmer Food & Beverages Used the software for: 2+ years ### "A+ for a growing Food & Beverage Company" October 18, 2019 5.0 Company listens to the user community and integrates meaningful requests into future product updates. Awesome user community! This alone is a great value to have a company that listens to its customers! Pros Easy to use, customizable, great for a growing company. Very stable, strong ERP! Cons Development language is not main stream but they do offer classes frequently. EDI functionality could use some work as well as making the "Extended EDI" part of the Standard package that's included with the software instead of an "extra". Review Source TM Taylor M. Business Systems Analyst Food & Beverages Used the software for: 2+ years ### "Great ERP Solution for a Food and Beverage Company!" February 3, 2020 5.0 Pros The Ross community is one of the best and the SIG conference they host each year can teach users, admin, and other personnel anything they need to know! It is a very stable and reliable solution for a growing Food and Beverage company and the users feel like they have a voice in the product! Cons I cannot think of any specific cons at this point in time! Review Source RS Ryan S. Technology Director Food & Beverages Used the software for: 2+ years ### "Ross is an excellent process manufacturing ERP system. Flexible and powerful, Great user base." August 23, 2017 4.0 Single system of record for Finacial, Sales, Manufacturing and food quality data. Quick deployment of solutions to new business challenges. Pros It's process manufacturing focused, very flexible, powerful, fantastic user base for sharing solutuions and processes. tight integration with additional software packages from Aptean. Cons Some area's are a bit dated in regards to user experience. They are catching up a rapid pace basedon the current product road map. Review Source CK Craig K. VP, Comptroller Used the software for: 2+ years ### "Good overall package for small/midsized companies that is affordable. Continuous improvements made." July 18, 2017 4.0 Very easy to use for many different types of functions - AP, AR, SO, Inventory, Purchasing, planning, etc. Full suite of functionality. Very solid platorm. Pros Very easy to use for many different types of industries. The company listens to it's user base and incorporates changes that come from the field. Very strong for manufacturers. The company is constantly integrating new features and products thru acquisitions and internal development. Easy to administer and to customize. Tools for downloading data are there. Very strong user base and has yearly user's conference which is great for networking and connecting with Ross/Aptean employees. Cons Not on HTML5 yet, but that is in progress. Mobility with any handheld device is not fully developed, but again in progress. Review Source Response from Aptean July 20, 2017 We are planning to launch HTML5 in Q3 of this year. NB Nick B. EDI Specialist Food & Beverages Used the software for: 2+ years ### "Best ERP I have used " September 23, 2019 4.0 I have used other ERP systems at other jobs and seen others, and this has been the best I have used. Pros User Friendly, reliable, you can adapt to user-specific needs Cons Not very good at handling EDI without a lot of customization Review Source DD David D. IT Director Food & Beverages Used the software for: 2+ years ### "Excellent software that fits our business needs" August 22, 2017 4.0 Flexability and comprehensive functionality Pros Flexible and customizable to fit unique needs of our business. There is functionality that just works better than most ERP systems specifically dealing with process manufacturing Cons The only con that i can think of is actually not a con to others. It is the development language used. It is not a mainstream language Review Source CB Carrie B. Director of IT Used the software for: 2+ years ### "Our implementation was great and we've also performed an upgrade that went even better. " July 19, 2017 5.0 Pros The realtime reporting and analytics due to data collection allows us to develop financial reports that refresh automatically and the tools needed for forecasting. Cons Of course we sometimes need to customize it but the good news is we can and we continually improve it. Review Source Similar Products Featured ## Related categories [Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/)