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better software since 1999
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BuildingLink is an industry leading property management technology used by over 5,000 high-rise residential communities globally. As an industry pioneer and leading innovator, our solutions, service, and people have made us one of the most recognized and respected technology providers among property managers and staff, condo/coop boards, and landlords. Our roadmap is packed with new and exciting initiatives to help buildings run even better.
Provider
BuildingLink
Located In
United States
Foundation
1999
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
Android, iOS
Training
In Person, Documentation, Live Online, Webinars
Support
24/7 (Live rep), Chat
Property managers and staff, condo/coop boards, rentals, multi-family, and landlords.
Content Source: BuildingLink
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BuildingLink Reviews
Pros
Building Link is a fabulous resource for tenant resources, directory and bulletin boards. Its an easy way to connect tenants and provide information.
Building Link has helped keep me informed as a user and I love the posting feature, to share ideas, needs etc. with other tenants.
Cons
The software sometimes crashes randomly and the residents struggle to upload a maintenance request.
Violation Mgmt; The lack of any system for violation mgmt is crippling for HOA/COA use cases. It's the single major non-aesthetic feature that should be prioritized.
"Residents Encyclopedia"
Overall: Building Link has helped keep me informed as a user and I love the posting feature, to share ideas, needs etc. with other tenants.
Pros: Building Link is a fabulous resource for tenant resources, directory and bulletin boards. Its an easy way to connect tenants and provide information.
Cons: The system home page could use an upgrade, it's very dated and loaded with too many visuals/clipart.
"Best for maintenance and reservations tracking"
Overall: We were satisfied by the software most of the time.
Pros: The most we used was the maintenance and reservations. It's very clear and every move is recorded, so you can't just delete stuff.
Cons: It's not an updated slick software, it's old fashioned. There are more advanced options avail.
"The worst User Experience award 1994-2024"
Pros: Worst User experience ever. Seriously, was is it designed in 80s? It's 2024!! the worst UX I've seen in the past 5 years. Not only It allows to book services in the past (???), then it doesn't allow me to book anything in the actual future. Why it's even on the market???
Cons: Honestly, haven't seen this dated interface in years
"Customized for Communities"
Pros: The MarketPlace posting feature helps to connect with and interact with neighbors without much effort, great for trading tips, selling furniture etc.
Cons: The system designed for our community is old and outdated, looks like a portal space from the late 90s.
"We use BuildingLink at our office condo "
Pros: - Web-based platform makes it easier to load via your phone or computer device. - Ability to easily book amenities, issue parking passes etc makes life a lot simplier
Cons: Overall I don't have any complaints about the product, but the interface looks a little clunky and outdated
