# Best Client Practice Management Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Best Client Practice Management the right Bankruptcy solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/114593/Best-Client-Practice-Management/reviews

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Best Client Practice Management

4.9 (14)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Best Client Practice Management

Ease of use

4.6

Customer Service

5.0

## Showing most helpful reviews

Showing 1-14 of 14 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ES

Edward S.  
President  
  
Used the software for: 2+ years

### "This CRM has industry Best Practices embedded within. The developer is a pioneer and attentive. "

July 26, 2018

5.0

This is a huge time saver and helps me be more efficient, reducing work, effort and waste. My increased efficiency helps me stand apart from my competitors.

Pros

I can run reports to see my client's status at a glance. I can measure my productivity and receivables from month to month, quarter to quarter or year to year. I can easily communicate and draft essential letters in batch format. This is a huge time saver and client manager.

Cons

The user interface was a little intimidating at first, but I don't know how to improve upon it while still keeping all it's essential functions.

Review Source

DW

David W.  
Case Manager  
Legal Services  
Used the software for: 2+ years

### "Time saving, easy to use, and customizable. "

July 25, 2018

5.0

Time saved and money made

Pros

New employee's need minimal training. Form letters and bulk emails are huge time savers. I have been using Bestclient for 10 years and have never had any system or software issues. The ease of use and time saved have been imperative to the ongoing success of the Firm.

Cons

Occasionally bestclient has some resizing issues. All issues are quickly remedied once you have know what to do.

Review Source

CS

Chad S.  
Owner  
  
Used the software for:

### "Very happy"

December 1, 2011

4.0

This is a great program for a bankruptcy practice. I am very happy with it.

Pros

It more than does the job

Cons

It used to sometimes duplicate files, but those bugs have been fixed.

Review Source

CS

Chad S.  
Attorney  
  
Used the software for: 2+ years

### "Bill and his product are wonderful for us!"

July 11, 2018

5.0

Pros

Used this software for over 10 years. It has a flow to it that is quite nice and easy to use when our clients contact us.

Cons

It is DOS based, so wish it were a little simpler, the reports are hard to figure out to run, but once you figure them out, straight forward.

Review Source

MJ

Mike J.  
Owner  
  
Used the software for: 2+ years

### "I use best client everyday and it makes our practice so much easier."

July 11, 2018

5.0

Pros

I like how much the program can do and still be simple to operate. It cuts down on training time a lot. The support of the program is great too.

Cons

I wish that the scanning feature would scan documents in at a lower resolution in order to avoid a larger file size.

Review Source

JC

John C.  
Attorney  
  
Used the software for: 2+ years

### "this is very easy to use and self explanatory; perfect for a law practice"

July 11, 2018

5.0

Pros

easy to use; very low learning curve in understanding it; my assistant and i understood it within two days

Cons

would love more features such as more codes for client interactions; things are changing in the legal field all the time

Review Source

ES

Edward S.  
President  
  
Used the software for:

### "#1 Business Tool"

December 1, 2011

5.0

Bestclient is excellent for small and large size firms. At a fraction of the other major CRM's, bestclient was a no-brainer.

Pros

I could not operate and grow my business the way I have without BestClient. This software allows me to track and monitor my clients requests and anticipate their needs. It allows me to measure and monitor my staff's productivity. BestClient is also a marketing management system. I can run, track and manage multiple marketing campaigns with ease. It allows us to operate on the highest efficiency ratio and keep our overhead costs at a minimum. I could not grow my business in cost effective way without bestclient.

Cons

The user interface is somewhat outdated, but that is purely aesthetics. Bestclient does everything I need it to do.

Review Source

AA

Alexzander A.  
Owner  
  
Used the software for:

### "Outstanding and flexible with great customization by company at no charge."

December 5, 2011

5.0

If you do any kind of volume in bankruptcy and don;t know where to start, this will do what you want it to. I use this program and BestCase w/ MyECFMail and MyClient Info - You could run an entire office off those suites alone.

Pros

This is a powerful practice management tool for the high volume bankruptcy practitioner. I use this product exclusively to track the flow of my bankruptcy cases. I can create custom reports based on the client, who is the paralegal or attorney assigned to it, when we were hired, when the case is filed, and a number of other options. The more I use it, the more I appreciate it.

Cons

This is a great program, but lacks the really refined interface of something like Best Case. However, it is intuitive, and any interface issues I have are put to rest by calling BestClient, who promptly resolves any questions I may have.

Review Source

JD

Joseph D.  
Owner  
  
Used the software for:

### "Owner"

November 30, 2011

5.0

10+++++++++ - I would strongly recommend using Best Client if you were in the bankruptcy field.

Pros

BestClient is by far the superior method to manage your client data based needs. It allows you to easily import critical information such as court dates in order to create a self automated court calendar. It also allows you to run reports on your client data base system such as outstanding accounts receivables owed to the business. Or a debtor education report to know which pending cases still need completion of the second class.

Cons

Most attorneys still are not using Best Client so the customer service suport is outstanding as they do in fact have the time to deal with any computer issues non-best client related issues and or best client related issues.

Review Source

JP

Jay P.  
Partner  
  
Used the software for:

### "Great service!"

March 7, 2016

5.0

BestClient has been incredibly valuable to my practice. I took over files from another firm, and Bill was able to incorporate the data from their CRM into my version of BestClient. This was incredibly valuable as I didn't have to maintain two CRMs or lose data. Great features we love include: easy merge letters, integration with Credit Counseling course ordering, PACER emails are automatically turned into activity entries, doc folder for each client easily accessible. Awesome customer service by the owner himself. Anytime I have emailed him with a question I get an answer in minutes.

Review Source

DO

Dana O.  
Attorney  
  
Used the software for:

### "This software has streamlined our practice management. Great product for our bankruptcy law firm."

March 11, 2016

5.0

The software is easy to use and eliminates the need for multiple programs. Bill at Best Client is wonderful to work with. He always answers any questions or solves any problems for us very quickly. I would highly recommend this product to bankruptcy law firms in need of practice management software.

Review Source

TM

Tammy M.  
Office Manager/Bookkeeper  
  
Used the software for:

### "Review"

December 7, 2011

4.0

Best Client is a fabulous system for practice management.

Pros

Excellent customer service

Cons

Would love more automation ... when this happens, this letter or email is sent

Review Source

CG

Charles G.  
Owner  
  
Used the software for:

### "Great product!"

December 1, 2011

5.0

Outstanding. I highly recommend this product.

Pros

Terrific client management system. Very easy to use.

Cons

None. It is a great tool for my practice.

Review Source

ME

Marshall E.  
Attorney/Owner  
  
Used the software for:

### "This software is absolutely fantastic! It enables me to keep track of my clients' cases in real-time"

March 7, 2016

5.0

The only feature that takes some time to get used to using is the calendar. Other than that, it is terrific, and the support cannot be beat!!

Review Source

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