# Page 3 | AdvancedMD EHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is AdvancedMD EHR the right Electronic Medical Records solution for you? Explore 464 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/114601/AdvancedEHR/reviews

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AdvancedMD EHR

3.6 (464)

[View alternatives](https://www.capterra.com/p/114601/AdvancedEHR/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 3 - Reviews of AdvancedMD EHR

## Showing most helpful reviews

Showing 51-75 of 464 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

WLD

W Lawrence D.  
Provider  
Hospital & Health Care  
Used the software for: 1-2 years

### "Confusion on Steroids"

July 16, 2022

1.0

There is no technical support at night when the system has been changed or it has severe bugs, usually after an update. All suggestions have to go into a blog and there is no way to discuss the implications and needs with the designers. When tech support did get involved, frequently they did not know how to solve a problem.

Pros

The note design feature is robust and easy to use but the fields are very limited in function and size.

Cons

The system is very laggy with unreasonable delays and frequent server failures. The system will frequently shut all open windows down and give you an internal error. The prescription system is NOT friendly for behavioral health and our unique needs. There is no way to just change a dose on a medication, the entire drug has to be searched for again. The visible information is confusing and does not agree between the three medication access areas. It is impossible to delete a prescription that you write and sign but do not print or send. Auto-expire is confusing as it does not send the information to the pharmacy. You cannot change all of the prescription pharmacies at one time, you have to go into each one and change the pharmacy if the patient wants to go somewhere else. You cannot split a 90 day prescription into three 30 day prescriptions such as controlled substances when the insurance company only pays for 30 days at a time. You have to create three separate prescriptions. They will update the system in the middle of the week and it will be buggy and cause you to shut down operations. This is only the start of all of the issues I have experienced.

Review Source

MH

Michelle H.  
Billing Manager  
Medical Practice  
Used the software for: 2+ years

### "Best overall medical software"

January 24, 2024

5.0

Overall this is heads and shoulders above other EHRs

Pros

Charting is easy and templates are comprehensive

Cons

It would be great if it had a specific allergy component.

Review Source

Response from AdvancedMD

February 12, 2024

Thank you so much for taking the time to leave this review. Adam

AW

Angela W.  
Physician/Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "I would not recommend this system "

July 9, 2021

1.0

I have had a horrible experience and was at the point of paying for Advancedmd , hiring a biller and paying for a seondary system. The sales pitch does not match with the product functionality, I felt misled.

Pros

I did like that we could customize the progress notes and patient forms I like their integrated fax system

Cons

WE encountered problems with the RCM portion as they made numerous errors with our billing. It takes 2-3 weeks for customer service to respond to your questions, even when entered in their ticketing system The trainers are not users of the system and can not give functional workflow knowledge, they can only look up the issues and read from the manuals. The billing department only enter information they do not assist with working claims , they will put the information in a worklist that the office or provider has to work. The corporate office never responds to request to discuss your office account.

Reason for choosing AdvancedMD EHR

At the time when we decided on a product Advancedmd was one of the few with telemedicine intergrated. I was under the impression that the RCM portion/billing would be helpful and beneficial.

Review Source

VR

Verified Reviewer  
Addiction Counselor  
Mental Health Care  
Used the software for: 1-2 years

### " A Decent All-Around Documentation Tool"

February 23, 2021

4.0

Overall, it worked fairly well for what we needed from it, and was more user-friendly than a couple programs I used in the past (whose names I can't recall). On the other hand, software bugs were common, and were harmful to productivity. Customer support was relatively helpful when needed.

Pros

Every employee can use the same program, including both medical and counseling personnel. This integration means everyone can reference notes as needed from both sides. The note templates (text fields, drop-down lists, tabs) can also be changed by administrators as needed and as preferred, so if, say, a counseling assessment is found to likely benefit from new questions, those can be added as new text fields.

Cons

In constant daily use, bugs were common. Sometimes AdvancedMD wouldn't play nicely with Chrome, and the cache and cookies had to be reset. Other times, a note that may have been started while online wouldn't be savable if the internet went off then back on. The settings and personalization for users could be difficult to find, understand, or to make certain organizing oe aesthetic changes that would helpful.

Review Source

AB

Anna B.  
Client Services  
Financial Services  
Used the software for: 2+ years

### "Mostly Good"

July 26, 2017

4.0

AdvancedMD has done a superb job with their support team, I really can't say enough about their level of professionalism, expertise and willingness to go above and beyond to help with almost any situation. I've used other practice management products and AdvancedMD is by far the most user friendly.

Pros

I really don't know where to begin with the Pros of AdvancedMD. I might have to say the Video Training Library is one of my favorite parts of AdvancedMD. It is a guide or a visual aid to assist any user in the practice by displaying and explaining how things work. After any formal training a user may have questions or uncertainties with regard to posting payments, processing claims, adding demographics, etc. With pretty much one click of the mouse or F1 you have access to training. The ease of use is another Pro to AdvancedMD, you don't have to be afraid to experiment or test different aspects of the Practice Management piece. I like how the product has evolved over the past 5 years and their social media piece "NEST" shows their willingness to relate to a younger generation of users while making it user friendly for us old folks too.

Cons

I would have to say the reporting piece is lacking from an accounting point of view, and the idea that Advanced Insight is available at a per provider fee is definitely not the answer I want to hear. The financial health of a practice can only be measured in numbers, increase the subscription to AdvancedMD and throw in Advanced Insight, it's a win win!

Review Source

RS

Riaz S.  
MD  
Medical Practice  
Used the software for: 1-2 years

### "Do not rrecommend"

March 10, 2018

3.0

Pros

Templates are good. there is not much good to talk about. Any thing good is neutralized by amount of problems.

Cons

I am a physician that keep loosing my nosed when my medical assistant or front office go in to chart at same time save the chart before me. It also happens when some scans a documents and faxes a prescription on my behalf. I have the RCM contract. EHR is Ok to use.. But they have multiple unscheduled maintenance during night time. Scheduled maintenance is only for 15 minutes and is very occasional. Unscheduled maintenance is very common and last hours. When you call them they make lot of excuses. Billers are inexperienced. Lack knowledge of local insurance and Medicaid requirement. I have complained to them multiple times that they cannot bill medicaid clients for unpaid balances but still they keep mailing them statements. It is more than a year and they continue to bill my Medicaid patients. Very bad on follow up after filing claims. My claims have gone past 95 days filing deadline without any update from advanced. You have to open a case with concerns that there is no claim on file with insurance and it already past filing dead line. Then they will file the claim and claim gets denied. Then we open case again to request them to appeals. They file the appeal and appeal gets denied and you lost your money. They also do not apply payment correctly and you request them to fix the errors , they will not respond. AdvancedMd does not take responsibility for claims being denied for going past deadlines. If you complain they do not respond to your emails.

Review Source

MH

Michael H.  
Owner  
Computer Software  
Used the software for: Less than 6 months

### "New User for multiple clinics"

December 6, 2023

4.0

We have installed this for a number of clinics in the last several months with more to come. After the normal hurdles at the start we are starting to really fly and our clients are very happy.

Pros

Without question the people and support from the company. The software is very good as well but without the backend support is just another piece of softare.

Cons

A little confusing learning the AdvancedMD language. Differences in terminology was a short term stumbling block. Once that was cleared up all is great.

Alternatives considered

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)

Reason for choosing AdvancedMD EHR

We looked at a large number of products and AdvancedMD offered the best value that still allowed for customizations that our various clients needed.

Switched from

[Raintree Systems](https://www.capterra.com/p/29511/TherapyRehab-Plus/)

Change in support of non therapy offices. Glad we made the switch regardless.

Review Source

Response from AdvancedMD

December 12, 2023

Thank you so much for taking the time to leave the review.

CS

Curtis S.  
Director of Operations  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Poor Customer Service Response Time After Purchase"

September 25, 2020

3.0

Overall I'm ok with the functionality of the software. My biggest problem is with the ongoing support by the sales team. The customer service that you call to deal with software related issues is ok and tends to do a decent job, but when it comes to doing things like adding on services, providers, etc and having to deal with our "account rep" this is where the communication and follow up is not acceptable at all. An example is that today, I was told our insurance verification portal would be turned on. I scheduled training this afternoon with my entire office staff. I communicated this several times this morning, even telling them that I could cancel and reschedule the training if it wasn't going to be ready. They never even bothered to respond and when the designated training time arrived the portal still wasn't turned on, even though I was told all they had to do was "flip a switch" on the back end. This ended up causing a total waste of my entire office and back office staff's time. Very frustrating!

Pros

The price was good, the functionality was acceptable.

Cons

The note templates are often difficult to customize and once done tend to have bugs that cause our providers frustration.

Alternatives considered

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)

Reason for choosing AdvancedMD EHR

Price and speed of set up, at the time.

Review Source

FF

Frank F.  
Administration  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Unethical Organization"

February 1, 2022

1.0

Absolutely awful! Unethical, Unprofessional, and Unwilling to accept responsibility.

Pros

We were never able to utilize the software. We received inaccurate information during the contracting process; then discovered all the questions we asked ahead of time and had answered, we answered incorrectly.

Cons

Avoid this company like the plague. Despite potentially having much higher ratings; our experience with this company has been awful. We asked the right questions; but received the wrong information. This was sadly not identified until after the contract was written. These folks are hands off and provide no assistance. The moment we discovered the numerous issues and reported them (ahead of our scheduled date of implementation), we waited over 30 days for an answer. The long awaited answer was “tough”. “Our finance team decided that since a contract was signed, we will require 90 days of payments to allow you out of a contract”. We never implemented the system, never activated a single employee or provider, and are unable to utilize the software. However, we will be paying for 3 months of service for absolutely no benefit. We only identified 1 single ethical employee in the entire organization. They even debited our account a month ahead of the agreed term. Don’t waste your time. Their are many other SaaS providers available whom are much less expensive, much more helpful, much more ethical, and will aid in the successful operation of your practice/clinic!

Reason for choosing AdvancedMD EHR

The suggested a much more hands on stance as well as touted a large implementation role out which we later found was erroneous.

Review Source

KS

Karen S.  
Physician  
Hospital & Health Care  
Used the software for: 6-12 months

### "Do NOT Use!!"

June 8, 2023

1.0

The most horrific experience ever! Worst part is their contract has limits to their liability so even though their breach in contract resulted in over $630,000 in contractually adjusted charges for surgeries and another $300k in E/M collections, they only are responsible for paying $9k in both actual and punitive damages.

Pros

That we stopped using them and switched to Athena.

Cons

They did not bill the insurance. Their team wrote off the claims without an attempt at billing the insurance company. When it was discovered, they then directly billed patients and sent soft collection letters without billing insurance again. Wrote off claims withOUT authorization.

Alternatives considered

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[athenaOne](https://www.capterra.com/p/98735/athenaOne/)

Reason for choosing AdvancedMD EHR

seemed like it would have better functionality for my specialty, but it didn’t

Review Source

AN

Andrew N.  
PT clinic owner and PT  
Medical Practice  
Used the software for: 1-2 years

### "Its Complicated"

August 23, 2019

3.0

When it works well I am pretty pleased with the software, but I feel I have had to spend way too many hours trying to get things worked on and fixed, on the phone, on conference calls, and emailing or personal time troubleshooting problems. My job is being a PT and not chasing down software companies to get their job done right. I believe they should provide a customer support person designated to our practice that knows our workflow and has a direct line to work with.

Pros

The software is customizable to providers which is nice, we have tools that help track productivity and we are able to keep a constant stream of revenue with our billing.

Cons

We have a hard time with troubleshooting software problems due to the complexity of the software and the customer support has not been pleasant to work with, often times waiting for over an hour on the phone to get some simple questions answered, emails that go weeks with no response, and problems that go months without being fixed. Also, it would be nice if there were some more automated features such as visit number tracking on patients chart and on patients notes for Physical Therapy, alerts or prompts for progress notes.

Alternatives considered

[WebPT](https://www.capterra.com/p/92920/WebPT/)

Reason for choosing AdvancedMD EHR

I did not choose this when acquiring the practice.

Review Source

JA

Justin A.  
Doctor  
Medical Practice  
Used the software for: 6-12 months

### "Terrible Customer Service"

August 25, 2015

2.0

Pros

Multiple screens available at one time is helpful. More functional PM than Health Fusion, but that's not saying a lot.

Cons

Customer Support is TERRIBLE! We were conned into believing that we would be fast tracked and set-up within two weeks. We had a lot of issues with getting Blue Cross Blue Shield set-up, and then e-remittance suddenly stopped after two months. This issues has still not been resolved 5 months later, and ADP keeps trying to send up to BCBS who says everything is fine on their end and that it's ADP's issue. WORSE, it's been 7 months and we are still not getting paid for Medicaid. We have called ADP multiple times, as well as Medicaid, and just today a Medicaid Rep took 5 minutes and figured out that our taxonomy code was listed in the box where our TPI was supposed to be. We called ADP, and they tried to tell us it was our fault despite the fact that we do not enter that info -- they do. They then gave us a run around saying that they only put in standard data, but extra stuff is our responsibility. What?!?! How are we supposed to know that when they don't tell us, and how is putting in a TPI not part of standard date? ADP made it appear that all we had to do was fill out our information, send it to them, and they would handle everything else. We have still yet to hear a response from our direct rep after 2 weeks. I forwarded the emails to customer service 3 days ago, and have yet to hear from them. My office manager called asked to speak with a supervisor, and the customer service rep said, "What are you planning to get out of that?" I don't know. An apology? Most of the reps have been just as rude when we call. You would think the system would flag something when every single Medicaid claim was denied. Or note that we've been calling and emailing since February. I use Practice Fusion for my EHR, and their customer service is much better despite being FREE! I wish they had a PM side, too, so we wouldn't have to deal with ADP, anymore. There's always Kareo, I guess.

Review Source

IB

Iris B.  
Coder/biller  
Medical Practice  
Used the software for: 2+ years

### "Thoughts on AdvancedEHR"

September 19, 2019

4.0

The practice management side is much easier to work with.

Pros

The practice management side. I like the various options for looking up a patient or carrier, etc.

Cons

Building templates that accommodate our needs. We are a orthopedic trauma surgeon practice and the existing templates at the time we started were not conducive to helping our physicians get documented what they needed. Creating the word merge documents to go with the templates was a NIGHTMARE!! Also don't like the fact that in order to get the coding function to work, we need to complete a review of systems for each visit. According to E/M coding guidelines, an established patient only has to meet two of the three required criteria to meet the standard. Since a ROS is just a PART of the history component, if on an established patient we meet the examination and medical decision making components, we should NOT have to complete a ROS in order to get the coder to work.

Reason for choosing AdvancedMD EHR

I am not the one who made the decision, nor am I involved in making those kind of decisions for the practice.

Review Source

BB

Brian B.  
Owner  
Medical Practice  
Used the software for: 2+ years

### "Overall good billing software program"

October 24, 2017

3.0

I am extremely disappointed in Advanced MD customer service. I have been using the product for about 8 years. They market the product as costing less than provider which is not accurate. I have 3 providers in my office and I have to pay /month. They admit to their mistakes in the software codes, but refuse to work with their clients when Advanced MD's mistakes cause significant harm to a practice.

Pros

It will find errors on claims prior to submitting them to insurance carriers. It allows for macro billing which saves data entry time

Cons

There are too many "add on modules" that you must purchase in order to get the functionality out of the program. There customer support is below average. We purchased an add on module that wasn't functioning properly. We noticed this 1 week after purchasing the module and made Advanced MD aware of the errors. It took them about 5 weeks to shut the program down and it caused financial harm to my practice and also upset many patients. The software was texting/emailing patients up to 16 times in one day. It was a significant error in the software code and Advanced MD refused to act quickly to shut down the module. In addition, Advanced MD continued to charge me monthly for the module even though it wasn't working correctly. They refuse to provide a solution.

Review Source

BC

Bethany C.  
Office Manager  
Mental Health Care  
Used the software for: 1-2 years

### "Not the software for Behavioral Health"

June 26, 2019

3.0

Awful. It was expensive, outdated, convoluted, and took way more time than necessary to complete tasks that should have been routine and simple. It was also a nightmare when there was a significant issue that needed support, to actually get a support representative on the phone. It was not uncommon to wait 30+ minutes before ever getting a live representative on the phone. And usually, once on the phone, their "solutions" would take days to weeks before they were able to be completed within our system.

Pros

We were able to complete claims and send the info to insurance companies. It saved previous diagnosis when creating claims, which was helpful.

Cons

The overly complicated, user un-friendly, and ultimately outdated platform. It is way overpriced, and under-delivers. It is difficult to track the life of a claim once the claim is sent, and frequently claims get lost for months or longer without detection, and go unpaid. You can pay for additional features, which I am not sure whether or not help with tracking, but as this software is overpriced already, we never opted to do that. Taking payments and tracking them in the system is a convoluted nightmare that often causing errors in the system that always remain, no matter what.

Review Source

DJ

David J.  
optometrist  
Medical Practice  
Used the software for: 2+ years

### "AdvancedMD EHR"

November 18, 2023

4.0

Pros

I have found that this EHR excels for patient scheduling

Cons

There are better EMR for patient charting

Review Source

Response from AdvancedMD

November 28, 2023

Thank you for taking the time to leave a review.

MF

Melissa F.  
Nurse Practitioner  
Mental Health Care  
Used the software for: 2+ years

### "Best software yet"

August 9, 2019

5.0

Generally positive, I wish the support line was available in WEST COAST time zone till 5pm or later, when questions would arise during the 1st year of implementation, and they were closed when we needed the most support.

Pros

The billing is exceptional to track payments and aging report

Cons

the telemedicine integration and lack of customer support for the clients I had. The clients had struggles navigating the online tele video conferencing and AMD did not help the clients, thereby they couldn't help me to connect with clients and visits were delayed and transitioned in sheer frustration to phone calls which were not reimbursed by the insurance. I have since quit using the tele med option and have a new platform and all my clients are happy and I am billing insurance effectively.

Reason for choosing AdvancedMD EHR

The sales rep was enthusiastic, compelling and followed up.

Review Source

IS

Inna S.  
administrator  
Medical Practice  
Used the software for: 2+ years

### "STAY AWAY FROM ADVANCE MD"

March 18, 2019

2.0

Customer service is horrible, you would wait for 30 min for help and as result they will not help you. They will put you on hold for every question you will ask them and for my experience they rarely solve a problem same day. Prepare to spend 2 hours without result. I opened case month ago and I am not sure when Advace Md resolve my problem. It is very frustrating.

Pros

Advance Md has ONLY decent PM system which is a billing. It's very easy to navigate and use the system.

Cons

EMR system is bad. You cannot scan documents as PDF directly from EHR, the only option to scan from EHR is TIFF program. By scanning through the TIFF creates problems, such as, printing your document in a half. The only way to scan as PDF is from PM system which has many steps to do your job. Advance Md works on this problem for 2 years and still didn't accomplish anything. Nothing is in Alphabetical order, basically you would scroll up and down, till you find the right folder.

Review Source

DH

Doreen H.  
Director/Provider  
Mental Health Care  
Used the software for: 6-12 months

### "Very Disappointed "

October 13, 2018

3.0

They will promise the moon and stars leaving you staring up at a black sky! I suggest you look elsewhere!

Pros

Instant eligibility checking, ability to access a patient’s medication history from insurance company with touch of a button, template customization is easy.

Cons

Too many different ways to do the same thing making it convoluted. Not at all user friendly or intuitive. Clunky. Hiccup after hiccup. Horrible mostly non existent tech support. Lots of errors and failed rx transmissions. Impossible to easily print a note or part of the chart! It doesn’t format to print without first creating what’s called a word merge template that coincides with each note template. Then you can create a document to print using this word merge option which pulls your note into a word doc. From there you need to edit spacing and copy and paste anything it failed to pull forward before you have a semi-professional note to print! Takes me at least an extra 20 minutes to do this! Ridiculous! Not to mention the price I was quoted and agreed to was half of what my average bill has been and they still, after 6 months have not been able to get billing set up with all my pay or sources!

Review Source

aB

angela B.  
revenue cycle manager  
Medical Practice  
Used the software for: 2+ years

### "Top Medical Practice Software"

September 23, 2020

5.0

The reports provide providers with ways to grow their practice and to keep track of their revenue. So we can always inform them where there strengths and weaknesses to only help improve their practice.

Pros

Advancedmd is easy to use for both the pm and ehr. I love the ease of use of how quickly we can train doctors and office staff. I also have always been impressed with the support that I always receive from Advancedmd from every department.

Cons

When I'm in charge entry and a patient makes a copay and a payment, I wish we could apply it all in one screen instead of having to post the copay and then pull of the patients account to post the rest.

Reason for choosing AdvancedMD EHR

When I started working for Veridan Partners 12 years ago I started with Advancedmd and have never wanted to change. When we get a new client I always like to impress upon them how great Advancedmd is .

Review Source

CK

Candice K.  
Practice Manager  
Medical Practice  
Used the software for: 2+ years

### "Tips"

October 22, 2020

4.0

Pros

The PM side is pretty straight forward and easy for my employees to use. The integration with other apps has also been very nice.

Cons

There are features that are missing that I feel should be pretty standard at this point in time. Creating templates is cumbersome, what should be basic reporting is considered custom reports that your're charged for and it takes forever to create. There isnt a way to bulk gather specific EHR records for audits that periodically take place. My billing department has to navigate through multiple windows when submitting claims that automatically need medical records sent with the claim. Many EHR's have it to where you can grab the records and send in the same screen. There is no alerts to notes that have been unsigned for 72 hours (this blows my mind since its a major compliance requirement).

Review Source

KL

Kristin L.  
DNP  
Hospital & Health Care  
Used the software for: 1-2 years

### "Don’t waste your money"

July 27, 2021

1.0

Don’t use their billing services, they write off things without alerting you, don’t appeal or follow up on denials. Overall the software isn’t responsive so many pop ups and tabs. Customer service is a joke, be prepared to be on hold for over an hour most times you call.

Pros

The only positive is the ‘ramp up’ period. They basically let you use for free for 6 months

Cons

Expensive. Not user friendly. Awful customer support. Every time they do an update be prepared to not be able to use the software entirely or specific features. Currently going on the second day if not being able to e-prescribe because they decided to roll out an update on a Monday morning

Review Source

JS

Jack S.  
Facilities Manager  
Medical Practice  
Used the software for: 2+ years

### "OK when it works"

September 19, 2022

3.0

Too many things make the experience difficult that should be easily fixed and they don't care.

Pros

It is OK for scheduling, inputting vaccines however the Quick Add screen needs some help.

Cons

It is heavily centered around collecting money which is fine if your practice is into money. We are a free for service organization and need more emphasis on reports that help us identify areas and populations that need our service. Technical Help is slow and mostly not useful. If they can't help they avoid contact.

Review Source

JG

Jill G.  
Billing Manager  
Medical Practice  
Used the software for: 1-2 years

### "I am the coding/billing person for the office."

March 28, 2016

4.5

Pros

It is fairly easy to use, once you get familiar with the product.

Cons

I absolutely HATE the way charges with payments are processed. In this practice, there are many times when a patient is required to pay a co-pay AND a refraction fee. This system does not allow you to post more than one payment in the charge screen, which then requires me to go either to the patient's screen, or the "Patient checkout" screen. It would be much more time efficient if we were able to post charges and payments in the SAME screen, and by the charge, not by the "co pay" instead of going to the patient check out screen, or the patient's information screen. This is too time consuming, therefore, not cost effective. Another thing that I do not like pertains to the E-remittance and quick pay screens when posting insurance payments. It would be much more helpful if when posting a payment on a charge where the patient has also paid, and the insurance payment is more than the insurance balance, that DIFFERENCE is put in unapplied, NOT the entire payment. AGAIN this is time consuming, because I have to stop what I am doing, go to the patient screen, unapply the patient payment, go back to the insurance payment screen, and apply the insurance payment. And if the copay is required, and the insurance company applies the copay to a charge in the visit, but not the office visit, I then have to go back and re-apply the payment to the charge the INSURANCE company put the co pay. I can show you examples of this, if necessary. It happens primarily with Aetna claims.

Review Source

MS

Michael S.  
Office Manager  
Medical Practice  
Used the software for: Less than 6 months

### "AdvancedMD has been & still is a very good experience. The implemtation process was very organized "

May 25, 2017

5.0

Its changing our practice, and we will soon be "Chart" free (paper that is).

Pros

The overall functionality is superb. I can log-in from any computer, or at home, even from my phone. Like when you need to know how early a patient can get in the next day or that morning. All of the parts work together as a whole like a finely tuned machine. The appointment schedule is a multi-tasker in itself, you can get to pretty much any function you need from there (except master files, fee schedules & settings, which are more of an admin function). Charge entry is awesome, and seamless to "search" for diagnosis codes and procedure codes. And, the insurance payment Auto-Posting is Unbelievable, like adjusting off correct amounts, putting patient responsible amounts to the patient account correctly, and in literally a minute or so. Also AMD is compatible with using "Dragon" for voice text entry and especially SOAP note creation. One of the absolutely best things is, it doesn't matter what specialty or type of provider you are, it will cover all of the bases. I began using billing & practice management software in the 80's so I have a lot to compare AMD to, so take a CLOSE look at AMD, and take it for a test drive !!!

Cons

I think there should be the ability to do "Diagnosis pointing", so that U can define a specific Dx code to be most primary to each line item. For some practice types, that have more repitition of same or similar treatment from visit to visit, like PT or Chiro etc, I think having the functionality of somewhat more automated EHR note creating from visit to visit would also be helpful, even though AMD has a huge library of templates which is really awesome.

Review Source

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