# Page 3 | AdvancedMD EHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is AdvancedMD EHR the right Electronic Medical Records solution for you? Explore 462 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/114601/AdvancedEHR/reviews

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AdvancedMD EHR

3.6 (462)

[View alternatives](https://www.capterra.com/p/114601/AdvancedEHR/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of AdvancedMD EHR

## Showing most helpful reviews

Showing 51-75 of 462 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MH

Michelle H.  
Billing Manager  
Medical Practice  
Used the software for: 2+ years

### "Best overall medical software"

January 24, 2024

5.0

Overall this is heads and shoulders above other EHRs

Pros

Charting is easy and templates are comprehensive

Cons

It would be great if it had a specific allergy component.

Review Source

Response from AdvancedMD

February 12, 2024

Thank you so much for taking the time to leave this review. Adam

CM

Christine M.  
Office Manager  
Mental Health Care  
Used the software for: 6-12 months

### "So many clicks ... why are there so many steps? "

June 3, 2021

3.0

We often feel mislead or duped thinking back on the sales pitch. Everything is 18 clicks- EVERYTHING. Nothing is a one click done, its multiple windows with multiple clicks. Every feature is hidden in a menu in a pop up menu in 5 different screens that after 6 months I still dont know where to find the cool features I was sold on. The absolute worst part is everything is a pop up window. Forget about it on a mac. Nothing is easy with this program. We have wanted to back out and go to a different EHR 100 times since starting the process. We have lost so much money in claims, payroll hours of staff trying to figure out WHY -- WHY WOULD THIS GO HERE? Nothing is easy in this system. I knew something was wrong abut a month ago when money stopped flowing and I just figured it out. Our tax id is incorrect --- HOW COULD THIS HAPPEN? How could this slip through the cracks. Its so hard to be mad because all of the support is so kind and caring and they do their best. Its not their fault this system needs an update or an overhaul. The support staff is the only reason we have stayed so long. They deserve a raise. We pay over $400 a month for this system for 1 provider who prescribes. I feel like its too late now to switch again.I also feel like we are past the "I hate new things" part and this is really the flaws of the system. I came on THIS WEBSITE and it kept saying "easy to use". This is not easy to use in any respect.

Pros

I like the customer support (after extremely long hold times) the most. All employees are local, caring and knowledgeable. The implementation staff that we were assigned to were awesome.

Cons

All of it. Pop up windows, everything is a pop up. There is no spell check when providers are writing notes. You have to refresh the window to see the changes you made. The system has a DOS feel. Very clunky.

Reason for choosing AdvancedMD EHR

The reviews on this website.

Switched from

[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)

To get an all in one system.

Review Source

VR

Verified Reviewer  
Addiction Counselor  
Mental Health Care  
Used the software for: 1-2 years

### " A Decent All-Around Documentation Tool"

February 23, 2021

4.0

Overall, it worked fairly well for what we needed from it, and was more user-friendly than a couple programs I used in the past (whose names I can't recall). On the other hand, software bugs were common, and were harmful to productivity. Customer support was relatively helpful when needed.

Pros

Every employee can use the same program, including both medical and counseling personnel. This integration means everyone can reference notes as needed from both sides. The note templates (text fields, drop-down lists, tabs) can also be changed by administrators as needed and as preferred, so if, say, a counseling assessment is found to likely benefit from new questions, those can be added as new text fields.

Cons

In constant daily use, bugs were common. Sometimes AdvancedMD wouldn't play nicely with Chrome, and the cache and cookies had to be reset. Other times, a note that may have been started while online wouldn't be savable if the internet went off then back on. The settings and personalization for users could be difficult to find, understand, or to make certain organizing oe aesthetic changes that would helpful.

Review Source

KM

Kim M.  
Psychiatrist  
Mental Health Care  
Used the software for: 2+ years

### "Billed forever"

February 6, 2024

3.0

Not designed for solo practitioner. Some of the med record design folks were inexperienced and rude

Pros

Relatively easy to learn , integrated well with escripts/billing

Cons

6 months after retirement, they keep billing me after multiple calls. The files you must retain after coding are almost useless

Review Source

Response from AdvancedMD

February 12, 2024

Thank you for taking the time to leave the review. I would love to help resolve the billing issue that you're having after retirement. My email is adam.dahl@advancedmd.com. Please reach out to me there so I can locate your account and help resolve the issue. Adam

RS

Riaz S.  
MD  
Medical Practice  
Used the software for: 1-2 years

### "Do not rrecommend"

March 10, 2018

3.0

Pros

Templates are good. there is not much good to talk about. Any thing good is neutralized by amount of problems.

Cons

I am a physician that keep loosing my nosed when my medical assistant or front office go in to chart at same time save the chart before me. It also happens when some scans a documents and faxes a prescription on my behalf. I have the RCM contract. EHR is Ok to use.. But they have multiple unscheduled maintenance during night time. Scheduled maintenance is only for 15 minutes and is very occasional. Unscheduled maintenance is very common and last hours. When you call them they make lot of excuses. Billers are inexperienced. Lack knowledge of local insurance and Medicaid requirement. I have complained to them multiple times that they cannot bill medicaid clients for unpaid balances but still they keep mailing them statements. It is more than a year and they continue to bill my Medicaid patients. Very bad on follow up after filing claims. My claims have gone past 95 days filing deadline without any update from advanced. You have to open a case with concerns that there is no claim on file with insurance and it already past filing dead line. Then they will file the claim and claim gets denied. Then we open case again to request them to appeals. They file the appeal and appeal gets denied and you lost your money. They also do not apply payment correctly and you request them to fix the errors , they will not respond. AdvancedMd does not take responsibility for claims being denied for going past deadlines. If you complain they do not respond to your emails.

Review Source

AK

Amy K.  
President  
Hospital & Health Care  
Used the software for: 2+ years

### "Great Service, Feature Rich, Excellent Results"

November 8, 2019

5.0

We have been customers for over 12 years and I have never found a product that offers as many features, better customer service, and overall return on investment. It has allowed our business to scale efficiently from day one, and provided us with a vehicle for cutting edge features, at a price that made sense for our business every step of the way.

Pros

The cloud based platform allows for very flexible use and collaboration between users and locations. There are many features offered and added each year, keeping up with the latest advances, efficiencies and automations. The workflows are well thought out, both from a clinical perspective, as well as the administrative and accounting workflows. Level of customization for reporting is unparalleled outside of building your own report servers. Customer service has remained consistently outstanding for over 12 years, with an emphasis and focus on the user experience. I've never seen help files that are as robust and updated as consistently, and the phone support is consistently awesome. Friendly people, user friendly product, great value for the price.

Cons

There are still specific areas that do not allow full customization.

Reason for choosing AdvancedMD EHR

Better workflows, better customer service, better pricing structure.

Review Source

FF

Frank F.  
Administration  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Unethical Organization"

February 1, 2022

1.0

Absolutely awful! Unethical, Unprofessional, and Unwilling to accept responsibility.

Pros

We were never able to utilize the software. We received inaccurate information during the contracting process; then discovered all the questions we asked ahead of time and had answered, we answered incorrectly.

Cons

Avoid this company like the plague. Despite potentially having much higher ratings; our experience with this company has been awful. We asked the right questions; but received the wrong information. This was sadly not identified until after the contract was written. These folks are hands off and provide no assistance. The moment we discovered the numerous issues and reported them (ahead of our scheduled date of implementation), we waited over 30 days for an answer. The long awaited answer was “tough”. “Our finance team decided that since a contract was signed, we will require 90 days of payments to allow you out of a contract”. We never implemented the system, never activated a single employee or provider, and are unable to utilize the software. However, we will be paying for 3 months of service for absolutely no benefit. We only identified 1 single ethical employee in the entire organization. They even debited our account a month ahead of the agreed term. Don’t waste your time. Their are many other SaaS providers available whom are much less expensive, much more helpful, much more ethical, and will aid in the successful operation of your practice/clinic!

Reason for choosing AdvancedMD EHR

The suggested a much more hands on stance as well as touted a large implementation role out which we later found was erroneous.

Review Source

KS

Karen S.  
Physician  
Hospital & Health Care  
Used the software for: 6-12 months

### "Do NOT Use!!"

June 8, 2023

1.0

The most horrific experience ever! Worst part is their contract has limits to their liability so even though their breach in contract resulted in over $630,000 in contractually adjusted charges for surgeries and another $300k in E/M collections, they only are responsible for paying $9k in both actual and punitive damages.

Pros

That we stopped using them and switched to Athena.

Cons

They did not bill the insurance. Their team wrote off the claims without an attempt at billing the insurance company. When it was discovered, they then directly billed patients and sent soft collection letters without billing insurance again. Wrote off claims withOUT authorization.

Alternatives considered

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[athenaOne](https://www.capterra.com/p/98735/athenaOne/)

Reason for choosing AdvancedMD EHR

seemed like it would have better functionality for my specialty, but it didn’t

Review Source

AN

Andrew N.  
PT clinic owner and PT  
Medical Practice  
Used the software for: 1-2 years

### "Its Complicated"

August 23, 2019

3.0

When it works well I am pretty pleased with the software, but I feel I have had to spend way too many hours trying to get things worked on and fixed, on the phone, on conference calls, and emailing or personal time troubleshooting problems. My job is being a PT and not chasing down software companies to get their job done right. I believe they should provide a customer support person designated to our practice that knows our workflow and has a direct line to work with.

Pros

The software is customizable to providers which is nice, we have tools that help track productivity and we are able to keep a constant stream of revenue with our billing.

Cons

We have a hard time with troubleshooting software problems due to the complexity of the software and the customer support has not been pleasant to work with, often times waiting for over an hour on the phone to get some simple questions answered, emails that go weeks with no response, and problems that go months without being fixed. Also, it would be nice if there were some more automated features such as visit number tracking on patients chart and on patients notes for Physical Therapy, alerts or prompts for progress notes.

Alternatives considered

[WebPT](https://www.capterra.com/p/92920/WebPT/)

Reason for choosing AdvancedMD EHR

I did not choose this when acquiring the practice.

Review Source

BW

Beth W.  
Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Pros and Cons for smaller clinics"

October 8, 2019

4.0

Customer service was great! The system is certainly capable of handling larger institutions with many different offerings. The server issue was significant as it hurts business when you are in an appointment and cannot load the previous appointment.

Pros

Customer service is top notch! They answer, the respond, they are kind and easy to understand. Prescribing Rx was simple. Reporting was easy on the eyes and purposeful. They were easy to read and functional for gathering a picture of the clinic.

Cons

Too bulky...if you are a small clinic, there are so many pieces of AdvancedMD that you never use and yet they cover your dashboard. On the flip side of reporting, while they are attractive and easy to read, you have to pay for certain reporting features that are useful for daily functioning (or yearly review) in addition to what you pay monthly COST! Because you can't necessarily remove the added features, it costs way more than a small clinic can justify paying. Lastly, the overload on their servers caused a great deal of delay in uploading pages and moving between PM and EHR

Reason for choosing AdvancedMD EHR

At the time, it was the best overall option and then (7 years ago) the price was right.

Review Source

IB

Iris B.  
Coder/biller  
Medical Practice  
Used the software for: 2+ years

### "Thoughts on AdvancedEHR"

September 19, 2019

4.0

The practice management side is much easier to work with.

Pros

The practice management side. I like the various options for looking up a patient or carrier, etc.

Cons

Building templates that accommodate our needs. We are a orthopedic trauma surgeon practice and the existing templates at the time we started were not conducive to helping our physicians get documented what they needed. Creating the word merge documents to go with the templates was a NIGHTMARE!! Also don't like the fact that in order to get the coding function to work, we need to complete a review of systems for each visit. According to E/M coding guidelines, an established patient only has to meet two of the three required criteria to meet the standard. Since a ROS is just a PART of the history component, if on an established patient we meet the examination and medical decision making components, we should NOT have to complete a ROS in order to get the coder to work.

Reason for choosing AdvancedMD EHR

I am not the one who made the decision, nor am I involved in making those kind of decisions for the practice.

Review Source

NH

Natalie H.  
Project Administrator  
Medical Practice  
Used the software for: 1-2 years

### "Advanced MD Review "

August 9, 2019

5.0

We had a rough transition with Advanced MD but overall it has gotten a lot better and we don't have hardly any issues with the system.

Pros

There are multiple options to do things, which makes it user specific. I also love that the product development team is always working on ways to improve the system and is great when it comes to listening to the every-day users.

Cons

The help file can be difficult to use. On the PM side, you can hit F1 and it will pull up the help file for the screen you're in but that doesn't work for EHR and finding the correct help file can be difficult. I haven't had a lot of luck with tier 1 customer support. I find it to be very frustrating to call and have a lot of times found the answer myself while waiting on hold. We feel very "nickle and dimed" by the company.

Alternatives considered

[Intergy](https://www.capterra.com/p/122222/Vitera-Intergy-EHR/)

Reason for choosing AdvancedMD EHR

Unknown.

Review Source

BC

Bethany C.  
Office Manager  
Mental Health Care  
Used the software for: 1-2 years

### "Not the software for Behavioral Health"

June 26, 2019

3.0

Awful. It was expensive, outdated, convoluted, and took way more time than necessary to complete tasks that should have been routine and simple. It was also a nightmare when there was a significant issue that needed support, to actually get a support representative on the phone. It was not uncommon to wait 30+ minutes before ever getting a live representative on the phone. And usually, once on the phone, their "solutions" would take days to weeks before they were able to be completed within our system.

Pros

We were able to complete claims and send the info to insurance companies. It saved previous diagnosis when creating claims, which was helpful.

Cons

The overly complicated, user un-friendly, and ultimately outdated platform. It is way overpriced, and under-delivers. It is difficult to track the life of a claim once the claim is sent, and frequently claims get lost for months or longer without detection, and go unpaid. You can pay for additional features, which I am not sure whether or not help with tracking, but as this software is overpriced already, we never opted to do that. Taking payments and tracking them in the system is a convoluted nightmare that often causing errors in the system that always remain, no matter what.

Review Source

SL

Shaun L.  
VP, Sales and Marketing  
Hospital & Health Care  
Used the software for: 1-2 years

### "Best Medical Billing Platform"

November 15, 2023

5.0

We have found the AdvancedMD billing and EHR to be the most advanced billing platform, extremely intuitive and easy to learn and use, and the training and support provided by AdvancedMD is top notch!

Pros

The platform features, functionality, and ease of use. Training and Customer Service is excellent!

Cons

There is nothing about the platform or the service that we have found to be negative. We have no complaints and have found no "cons" with AdvancedMD!

Reason for choosing AdvancedMD EHR

1\. Features of AdvancedMD 2. Functionality 3. AI Technology 4. Straight forward pricing model - no hidden fees 5. Professional Customer Service

Review Source

Response from AdvancedMD

November 28, 2023

Thank you very much for taking the time to leave this review.

Muhammad R.  
Medical Doctor  
Hospital & Health Care  
Used the software for: I used a free trial

### "Great System "

April 4, 2024

4.0

Pros

Advanced scheduling as well as great support from product development team.

Cons

Poor integration and very expensive service.

Review Source

MF

Melissa F.  
Nurse Practitioner  
Mental Health Care  
Used the software for: 2+ years

### "Best software yet"

August 9, 2019

5.0

Generally positive, I wish the support line was available in WEST COAST time zone till 5pm or later, when questions would arise during the 1st year of implementation, and they were closed when we needed the most support.

Pros

The billing is exceptional to track payments and aging report

Cons

the telemedicine integration and lack of customer support for the clients I had. The clients had struggles navigating the online tele video conferencing and AMD did not help the clients, thereby they couldn't help me to connect with clients and visits were delayed and transitioned in sheer frustration to phone calls which were not reimbursed by the insurance. I have since quit using the tele med option and have a new platform and all my clients are happy and I am billing insurance effectively.

Reason for choosing AdvancedMD EHR

The sales rep was enthusiastic, compelling and followed up.

Review Source

SW

Susan W.  
Owner  
Medical Practice  
Used the software for: Less than 6 months

### "Occupational Therapists DO NOT USE"

August 16, 2019

3.0

AFTER I signed a one year contract, my Implementation Trainer revealed she was a specialist in mental health. There was NO specialist in THERAPY. There were NO Occupational Therapy templates I could modify. I was told I could PAY MORE for someone else in another department to create all the templates I was promised and shown. The sales manager talked with me after several weeks and AGREED they could not and did not meet my needs. However, there has been ZERO communication after that. No return calls, no return emails. I continue to be charged monthly for a very expensive service I can not access. The unprofessional operation of such a large company is surprising and unethical. It is a breach if contract-yet I have not been released. The negative impact on my start-up company had been DEVASTATING, yet I can not get a response. I DO NOT RECOMMEND ADVANCED MD unless you are well established and not Occupational Therapy. I don't trust anything they say, as there is no follow up or consistently.

Pros

Has everything for most medical practices. Integrated billing.

Cons

The software is great for software technicians and highly skilled medical office staff. However, it is NOT good for therapists. I was promised software that would have OT templates I could modify to meet my needs. I was shown examples of this. I was given a sob story of how they would hold my hand through the whole process. Unfortunately, the really was extremely different! There was no software to meet my needs. The creation of forms requires a degree in coding.

Alternatives considered

[ClinicSource](https://www.capterra.com/p/109730/ClinicSource/)[Therabill](https://www.capterra.com/p/109769/TheraBill/)

Reason for choosing AdvancedMD EHR

I was promised the world, then abandoned.

Review Source

DH

Doreen H.  
Director/Provider  
Mental Health Care  
Used the software for: 6-12 months

### "Very Disappointed "

October 13, 2018

3.0

They will promise the moon and stars leaving you staring up at a black sky! I suggest you look elsewhere!

Pros

Instant eligibility checking, ability to access a patient’s medication history from insurance company with touch of a button, template customization is easy.

Cons

Too many different ways to do the same thing making it convoluted. Not at all user friendly or intuitive. Clunky. Hiccup after hiccup. Horrible mostly non existent tech support. Lots of errors and failed rx transmissions. Impossible to easily print a note or part of the chart! It doesn’t format to print without first creating what’s called a word merge template that coincides with each note template. Then you can create a document to print using this word merge option which pulls your note into a word doc. From there you need to edit spacing and copy and paste anything it failed to pull forward before you have a semi-professional note to print! Takes me at least an extra 20 minutes to do this! Ridiculous! Not to mention the price I was quoted and agreed to was half of what my average bill has been and they still, after 6 months have not been able to get billing set up with all my pay or sources!

Review Source

aB

angela B.  
revenue cycle manager  
Medical Practice  
Used the software for: 2+ years

### "Top Medical Practice Software"

September 23, 2020

5.0

The reports provide providers with ways to grow their practice and to keep track of their revenue. So we can always inform them where there strengths and weaknesses to only help improve their practice.

Pros

Advancedmd is easy to use for both the pm and ehr. I love the ease of use of how quickly we can train doctors and office staff. I also have always been impressed with the support that I always receive from Advancedmd from every department.

Cons

When I'm in charge entry and a patient makes a copay and a payment, I wish we could apply it all in one screen instead of having to post the copay and then pull of the patients account to post the rest.

Reason for choosing AdvancedMD EHR

When I started working for Veridan Partners 12 years ago I started with Advancedmd and have never wanted to change. When we get a new client I always like to impress upon them how great Advancedmd is .

Review Source

CK

Candice K.  
Practice Manager  
Medical Practice  
Used the software for: 2+ years

### "Tips"

October 22, 2020

4.0

Pros

The PM side is pretty straight forward and easy for my employees to use. The integration with other apps has also been very nice.

Cons

There are features that are missing that I feel should be pretty standard at this point in time. Creating templates is cumbersome, what should be basic reporting is considered custom reports that your're charged for and it takes forever to create. There isnt a way to bulk gather specific EHR records for audits that periodically take place. My billing department has to navigate through multiple windows when submitting claims that automatically need medical records sent with the claim. Many EHR's have it to where you can grab the records and send in the same screen. There is no alerts to notes that have been unsigned for 72 hours (this blows my mind since its a major compliance requirement).

Review Source

KL

Kristin L.  
DNP  
Hospital & Health Care  
Used the software for: 1-2 years

### "Don’t waste your money"

July 27, 2021

1.0

Don’t use their billing services, they write off things without alerting you, don’t appeal or follow up on denials. Overall the software isn’t responsive so many pop ups and tabs. Customer service is a joke, be prepared to be on hold for over an hour most times you call.

Pros

The only positive is the ‘ramp up’ period. They basically let you use for free for 6 months

Cons

Expensive. Not user friendly. Awful customer support. Every time they do an update be prepared to not be able to use the software entirely or specific features. Currently going on the second day if not being able to e-prescribe because they decided to roll out an update on a Monday morning

Review Source

JS

Jack S.  
Facilities Manager  
Medical Practice  
Used the software for: 2+ years

### "OK when it works"

September 19, 2022

3.0

Too many things make the experience difficult that should be easily fixed and they don't care.

Pros

It is OK for scheduling, inputting vaccines however the Quick Add screen needs some help.

Cons

It is heavily centered around collecting money which is fine if your practice is into money. We are a free for service organization and need more emphasis on reports that help us identify areas and populations that need our service. Technical Help is slow and mostly not useful. If they can't help they avoid contact.

Review Source

JG

Jill G.  
Billing Manager  
Medical Practice  
Used the software for: 1-2 years

### "I am the coding/billing person for the office."

March 28, 2016

4.5

Pros

It is fairly easy to use, once you get familiar with the product.

Cons

I absolutely HATE the way charges with payments are processed. In this practice, there are many times when a patient is required to pay a co-pay AND a refraction fee. This system does not allow you to post more than one payment in the charge screen, which then requires me to go either to the patient's screen, or the "Patient checkout" screen. It would be much more time efficient if we were able to post charges and payments in the SAME screen, and by the charge, not by the "co pay" instead of going to the patient check out screen, or the patient's information screen. This is too time consuming, therefore, not cost effective. Another thing that I do not like pertains to the E-remittance and quick pay screens when posting insurance payments. It would be much more helpful if when posting a payment on a charge where the patient has also paid, and the insurance payment is more than the insurance balance, that DIFFERENCE is put in unapplied, NOT the entire payment. AGAIN this is time consuming, because I have to stop what I am doing, go to the patient screen, unapply the patient payment, go back to the insurance payment screen, and apply the insurance payment. And if the copay is required, and the insurance company applies the copay to a charge in the visit, but not the office visit, I then have to go back and re-apply the payment to the charge the INSURANCE company put the co pay. I can show you examples of this, if necessary. It happens primarily with Aetna claims.

Review Source

MS

Michael S.  
Office Manager  
Medical Practice  
Used the software for: Less than 6 months

### "AdvancedMD has been & still is a very good experience. The implemtation process was very organized "

May 25, 2017

5.0

Its changing our practice, and we will soon be "Chart" free (paper that is).

Pros

The overall functionality is superb. I can log-in from any computer, or at home, even from my phone. Like when you need to know how early a patient can get in the next day or that morning. All of the parts work together as a whole like a finely tuned machine. The appointment schedule is a multi-tasker in itself, you can get to pretty much any function you need from there (except master files, fee schedules & settings, which are more of an admin function). Charge entry is awesome, and seamless to "search" for diagnosis codes and procedure codes. And, the insurance payment Auto-Posting is Unbelievable, like adjusting off correct amounts, putting patient responsible amounts to the patient account correctly, and in literally a minute or so. Also AMD is compatible with using "Dragon" for voice text entry and especially SOAP note creation. One of the absolutely best things is, it doesn't matter what specialty or type of provider you are, it will cover all of the bases. I began using billing & practice management software in the 80's so I have a lot to compare AMD to, so take a CLOSE look at AMD, and take it for a test drive !!!

Cons

I think there should be the ability to do "Diagnosis pointing", so that U can define a specific Dx code to be most primary to each line item. For some practice types, that have more repitition of same or similar treatment from visit to visit, like PT or Chiro etc, I think having the functionality of somewhat more automated EHR note creating from visit to visit would also be helpful, even though AMD has a huge library of templates which is really awesome.

Review Source

LB

Leibnyz B.  
Vp  
Consumer Services  
Used the software for: Less than 6 months

### "Large practices; Do not waste your time "

February 7, 2023

1.0

I wanted to enroll on electronic billing via practice fusion but the communication between the programs is not two way . PF does not push schedule into advance , you will need to manually do so.

Pros

This program is not design for a large practice . We were assigned a train person that had no knowledge and was learning the program herself . Our practice was out in the hands of someone that was not ready . After 5 months using the program we had to bill outside of it to get paid , still waiting on correct data transfer , most insurance carriers were advised to be added incorrectly setting out billing back to almost zero . I’m writing this review to prevent others from making the mistake of enrolling .

Cons

The program is not easy to use or setup . Clearing house takes too long to provide Information about a claim status . Expect to pay 5-6 months setting up the program or more .

Alternatives considered

[Tebra](https://www.capterra.com/p/129169/Tebra/)

Reason for choosing AdvancedMD EHR

They promised a swift change and a functional program . None of it was true .

Review Source

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