# Blink Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Blink the right Optometry solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/114610/Blink/reviews

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Blink

5 (9)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Blink

Ease of use

4.7

Customer Service

5.0

## Showing most helpful reviews

Showing 1-9 of 9 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

QB

Qadir B.  
Optometrist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Excellent Patient Management Software"

July 18, 2022

5.0

Saving time, money and paperwork have been the main benefits with using Blink Software. The support staff are amazing. It is is easy to raise issues and any concerns are addressed promptly. Nothing is too much trouble for the staff! I just wish I had integrated my practice with this Software sooner.

Pros

The eGOS software has been a gamechanger for us. I can not do justice to the time we save using Blink eGOS on a daily basis. Record keeping for tests carries forward previous test information therefore one does not have to log out of a record to check the previous visit information. Also eye health results are copied on to the next visit which saves our Optometrist time when recording if there are no changes from the patient' last visit. These features also apply to dispensing information as all relevant information can be obtained on to one screen without having to alternate between different sections.

Cons

It would be good if the Red Eye Exam section would forward and maintain the information at the next Red Eye Exam visit. Sometimes follow ups are needed for Red Eye consultations and one has to keep reverting back to the previous record for cross referencing as the Red Eye Exam does not have the same feature as the Spectacle Eye exam feature.

Alternatives considered

[Optisoft](https://www.capterra.com/p/147465/Optisoft/)

Reason for choosing Blink

I have used Optisoft in another practice but I found the software unreliable and outdated with its format. Its features are limited. Blink software is excellent value for money which is a big factor with our decision making.

Review Source

DH

Damien H.  
Practice Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Fantastic software at a very competitive price "

July 13, 2022

5.0

Two and a half years ago we took over our first Opticians practice and we were looking for a more suitable software for our needs. We came across \[SENSITIVE CONTENT\] and Blink and the rest as they say is history. We have just opened our third practice and \[SENSITIVE CONTENT\] has been there every step of the way and we hope he'll be there for many years to come. Nothing is too much trouble for\[SENSITIVE CONTENT\] to have a look at and he's always available to offer advice and solutions for day to day situations. 10/10 for Blink - and \[SENSITIVE CONTENT\] !! Damien Harkin Practice Manager Inish Eyecare Opticians

Pros

Ease of use and the fact that \[SENSITIVE CONTENT\] is always on hand for queries and any modifications that we might need.

Cons

Each update of the software has some new features.

Reason for choosing Blink

Ease of use and price.

Review Source

PK

Parvir K.  
Optometrist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Blink Review"

July 13, 2022

5.0

Very good.

Pros

Easy to use and set up. Great customer service.

Cons

Recalls did take a bit of getting used to. Also on the very rare occasion the site can be a little slow to load.

Review Source

FD

Faye D.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Highly recommended "

July 7, 2022

5.0

Pros

This system is great value for money, customer support us excellent.

Cons

The diary view would be ideal to change views. Having 2 Optoms listed and viewed as weekly instead of daily.

Review Source

Response from GenerationNET

July 12, 2022

Hi Faye, Thanks for your review. The latest version of Blink does allow you to have more control over the diary views, so I suggest that you get in touch with me directly so that we can discuss this

PS

Paul S.  
optician  
Retail  
Used the software for: 2+ years

### "Great system"

July 13, 2022

5.0

Very good

Pros

Been using the Blink OMS system for 5+ years now, it's very easy to use , intuitive, easy to submit Gos forms with and is also a very reliable system with little downtime.

Cons

There's nothing not to like as far as I'm concerned.

Review Source

JM

Justine M.  
Director  
  
Used the software for:

### "efficient, reliable system"

January 28, 2015

5.0

I have used this system for over a year now and have found it very efficient and great value for money. I may upgrade the package soon to take advantage of the further benefits offered by controlling more of the patient details electronically.

Review Source

eE

eric E.  
Optician Owner  
  
Used the software for:

### "Blink Software"

January 30, 2015

5.0

I have had the opportunity to use Blink for over a year and a half! It has caused great success in my practice. It is very easy to use, and my staff loves it!

Review Source

Response from GenerationNET

January 30, 2015

Thanks Eric, I'm glad our software is working for you and your practice

NM

Nelesh M.  
Director  
  
Used the software for:

### "Locum Optometrists and Dispensing Opticians Find Blink Easy To Use"

January 28, 2015

5.0

Dispensing opticians and locum optometrists who work in my practice and who have never used Blink Optician Management Software always comment on how easy and straightforward the Blink system is to use.

Review Source

PM

Paul M.  
Optometrist  
  
Used the software for:

### "Blink osm"

January 28, 2015

5.0

Attractive, modern interface. Excellent customer service, Terry is always available should there be any issues.

Review Source

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