# Snap Schedule Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Snap Schedule the right Employee Scheduling solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/114654/Snap-Schedule/reviews

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Snap Schedule

4.4 (15)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 26th, 2026

# Reviews of Snap Schedule

Ease of use

4.4

Customer Service

3.8

## Showing most helpful reviews

Showing 1-15 of 15 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Administrative Assistant  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Excellent scheduling tool that improves productivity"

May 4, 2018

5.0

The ability for other employees to maintain their own schedule is excellent!

Pros

There are many excellent features such as emailing, reporting, customization, and employees being able to manage their own schedule under supervision by requesting days off and/or trading shifts. The attendance tracking has improved tremendously.

Cons

So far we have not had any issues or complaints with Snap Schedule 365 and will continue to use the software.

Review Source

JM

Jason M.  
CEO  
Construction  
Used the software for: 2+ years

### "A Breeze To Work With"

May 20, 2022

5.0

A great company to work with from top to bottom. Worked with us to design an affordable tool that worked for our needs, while maintaining great customer support throughout the time we used the product.

Pros

What I liked most about the software was the customer support followed closely by ease of use by administrators and employees alike.

Cons

The lack of flexibility for the employee to select their shift location when they attempt to punch in from a dropdown list instead of it being predetermined by the scheduler.

Reason for choosing Snap Schedule

The YouTube videos that were out there at the time helped us zero in on this product. Once we started talking with the software developers and saw how willing they were to adjust their base product for our company's needs, we were sold.

Review Source

Temple B.  
Co Owner  
Automotive  
Used the software for: I used a free trial

### "Wouldnt really waste my time......"

December 6, 2023

3.0

Horrible...........

Pros

Nothing just being honest Scheduling if I had to pick one.

Cons

Price and Screen layout and/or Navigation

Review Source

MS

Michael S.  
Food & Beverage Front Of House Manager  
Food & Beverages  
Used the software for: 2+ years

### "Software for scheduling, food & beverage companies"

November 11, 2019

4.0

Snap schedule had numerous things that I liked about the program, (examples being: ease of use, being able to send to a group of staff instead of he entire staff in the program, being able to drag and drop the job position and location to employees without a lag time

Pros

I liked being able to select whom I was sending the schedule out to instead of having to send to everyone in the program

Cons

Not able to send the schedule out to more than 20 employees at a time

Reason for choosing Snap Schedule

Was in use before I worked for the company

Review Source

LW

Lenny W.  
President  
Security and Investigations  
Used the software for: 2+ years

### "Very good for the most part"

December 8, 2016

5.0

This is a very good software program, but there is a feature that would make life much easier. I have suggested it a few times, but nothing changes.

Pros

Very easy to use

Cons

The only two categories of an employee are active or inactive. I have several on-call employees. There should be active, inactive and terminated categories. This way I don't have to go through terminated employees looking for someone who is on call.

Review Source

SD

Stephan D.  
Planner  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Good program"

February 15, 2017

4.0

Really like the program, it has many functions and operates smoothly. Some functions(mainly the reports) could do with more options. I use daily shift assignments a lot and would love to pick which columns to use (add employee code, remove notes). I would also really appreciate a log/history on the shifts. After changing a shift I can no longer see what it used to be.

Pros

Good user interface Option to email the schedules to employees Many functions

Cons

No history log on the shifts Can't get the reports the way I want them

Review Source

mL

michael L.  
Laboratory Operations Manager  
Research  
Used the software for: 2+ years

### "satisfied customer"

January 10, 2017

4.0

does what it says on the tin! we use Snap Schedule mainly to document tasks undertaken throughout the day. This is invaluable in planning for the next year & for OH&S issues.

Pros

ease of use once set up

Cons

does not fit 100% with our rostering requirements

Review Source

JG

Jeffrey G.  
Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Impressive"

January 26, 2017

5.0

The system works well for our little organization with assistance from the support department very courteous and second to none!

Pros

Ease of use

Cons

Really have none

Review Source

RE

Rama E.  
Plant QA Manager  
Packaging and Containers  
Used the software for: 2+ years

### "Simple & Easy to Use"

December 10, 2016

4.0

Snap schedule is one of the tools that we have invested in which helped reduce the amount of time that we spend on schedules. Very simple, efficient and easy to use. Great tool to have and definitely recommend.

Pros

Easy to schedule as per the requirement.

Cons

No concurrent usage is available.

Review Source

JJ

Jenn J.  
Scheduling  
Veterinary  
Used the software for: 6-12 months

### "Snap schedule makes employee management simple"

December 10, 2018

5.0

Pros

Very easy to use and makes shift scheduling a breeze, no more complications and over or under staffed days

Cons

Honestly nothing this program is amazing and keeps our workplace running efficiently

Review Source

AM

Arun M.  
Projects Head  
Architecture & Planning  
Used the software for: 1-2 years

### "If you could give the periodic upgrades free, would have been great. "

December 8, 2016

5.0

Good to schedule. But customising report is still not available. Hence I am not using this software for reporting purpose. Also an auto email - scheduled - would have been great, but not available.

Pros

Scheduling is easy

Cons

No report customisation feature No scheduled emails

Review Source

JP

Jim P.  
President  
Retail  
Used the software for: 2+ years

### "Waiting for Updated Version"

December 9, 2016

3.0

We are still waiting for the update we were promised would be in one month and has now been two years. It was a little clunky and they said they were updating, and we would get the free update.

Pros

Works for our application

Cons

Old Interface-Needs updating

Review Source

KJ

Kristia J.  
Manager  
Food & Beverages  
Used the software for: 6-12 months

### "Great product"

October 22, 2019

5.0

Quick easy set up and faster implementation into the company

Pros

This product was very easy to use. It is very customers friendly and is used by multiple people within our environment

Cons

The price on this software was a little high. Also a little confusing to explain to others that use it.

Review Source

JF

Jean F.  
Project Manager  
Security and Investigations  
Used the software for: Less than 6 months

### "SNAP - Bank of Canada"

December 13, 2016

5.0

I had no problem with the software except with network error, which was identified by your technician on the help desk. I moved the database onto the "C" drive, make all the changes (especially with de shifts and then, move the database back on the network. Great tool. JF

Pros

Easiness of building a schedule

Cons

Some data lost during data save due to network

Review Source

RF

Ricardo F.  
  
  
Used the software for:

### "Snapschedule is a great product which provides all our need, rostering, posting individual info."

January 26, 2017

4.0

Snapschedule is somewhat difficult to read as all its characters are not divided by space, so identifying a particular unit is difficult. a positive feature is; once you have programmed your work schedule for a period of time the rotation mechanism is fine so there is little effort to change one or two anomalies.

Review Source

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