--- title: "LogicBox Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about LogicBox Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/114662/Logicbox/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # LogicBox Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) LogicBox ## What is LogicBox? Logicbox helps companies grow by combining every facet of your business into a single, customized, cloud-based system. From account and lead management, CPQ and production, to invoicing, purchasing and inventory management, to distribution, installation and service, Logicbox streamlines and scales your critical daily processes. Choose Logicbox and get real-time visibility into all aspects of your operations, enabling you to grow your business and increase profitability. ## What is LogicBox used for? [Customer Support](https://www.capterra.com/customer-support-software/)[Chemical Manufacturing](https://www.capterra.com/chemical-manufacturing-software/)[Inventory Control](https://www.capterra.com/inventory-control-software/) Top alternative Featured Overall rating Based on 48 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price $55 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LogicBox?[Manage this product listing](https://www.g2.com/products/logicbox/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LogicBox 4.5 (48) VS. [4.2 (1,341)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting Price $55 Per User, Per Month Starting Price $31.1 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (47) Ease Of Use 4.0 (1,329) Value For Money 4.3 (41) Value For Money 4.1 (1,204) Customer Service 4.4 (44) Customer Service 3.9 (1,193) ## LogicBox alternatives [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.8 (131)](https://www.capterra.com/p/134106/Striven/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.4 (334)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.2 (2,086)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars ## FAQs about LogicBox Overview ### Which roles and teams benefit most from LogicBox? LogicBox is most used by repair and leak technicians, supervisors, and dispatch teams managing field service work, inspections, estimates, and job coordination. Operations, branch, and office managers use it to track workflows and team activity, while IT leaders, accounts receivable managers, and executives oversee system administration, billing processes, and operational performance. Answer based on 35 reviews Overview ### What company size and specific industries is LogicBox built for? LogicBox is designed for mid-sized to large companies that need software suited to larger operational demands. The vendor description does not name specific industries or sectors, so the target audience is defined by company size rather than by a particular market segment. Features and Usability ### What are the key features of LogicBox? LogicBox offers CRM and contact management, lead and opportunity management, and sales forecasting for sales teams. It also includes billing and invoicing, accounting integration, inventory and order management, and workflow tools such as approval workflow, configurable workflow, and role-based permissions. Reporting, dashboards, and customer portals are also included. Pricing ### How much does it cost and what fees or limitations are included? LogicBox starts at $55 per user per month for the Simple Pricing plan, with a free trial available. The plan includes 20 users minimum, advanced permission levels, delivery, full customer support, integrations, mobile access, modules, and platform updates. A setup fee may apply. Answer based on 4 reviews Integrations ### Which third-party tools and platforms does LogicBox integrate with? LogicBox integrates with Act-On, Docusign, Dynamics 365, Five9, Freshdesk, Google Calendar, Google Contacts, Google Docs, LiveChat, Marketo Engage, Microsoft Excel, Microsoft Outlook, and QuickBooks Online Advanced. It also connects with Avaya Experience Platform, MiVoice Business, Plex Smart Manufacturing Platform, Smartsupp, and authorize.net for sales, support, and finance workflows. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does LogicBox offer? LogicBox provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, scheduled group learning, written reference material, and self-paced visual tutorials for teams getting started with the product. Answer based on 1 reviews Getting Started and Support ### What customer support options does LogicBox offer? LogicBox offers phone support and 24/7 live rep assistance. Reviewers describe the support team as attentive, responsive, and easy to work with, noting that staff listen carefully to business needs and help with customer communication and account management. Answer based on 3 reviews ## Features AI summary Based on 14,838 CRM reviews Capterra data shows that buyers of CRM software rank the following features as their top priorities: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) LogicBox includes **Customer Database**, which gives teams a central place to store and manage customer records. However, it does not include **Data Security** or **Real-Time Data**. Instead, it offers other important CRM capabilities that reviewers also value, including **Contact Database** (**47%**), **Search/Filter** (**45%**), and **Contact Management** (**44%**). These features help businesses organize contact information, find records faster, and maintain day-to-day customer interactions more efficiently, allowing teams to keep sales and relationship data accessible and easier to manage. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Accounting Integration Integrate with a third-party accounting system Alerts/Escalation System alerts about the need to escalate an issue or request Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Approval Workflow Route documents and other data through one or more stakeholders for review and approval LogicBox 77 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Bills of Material: Material list of manufacturing parts and associated costs - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Distribution Management: Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. - Document Storage: Store and organize documents in a centralized system - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Field Sales Management: Manage or track sales completed by field teams/employees - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Guided Selling: A process designed for sellers to guide them through the entire selling process - Help Desk Management: Managing service requests, incidents, IT issues & support with a ticketing system - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Inventory Management: Track and manage inventory levels to maintain proper supply - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Material Requirements Planning: Material requirements planning software manages the scheduling and inventory control for manufacturers. - MES: Manufacturing execution systems focus on quality control in the production process. - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Predictive Analytics: Predict future data based on historical data sets - Price and Cost Calculations: Calculate rule-based prices for a product/service - Product Configurator: Customize the specifications of a finished product to meet the particular needs of a customer - Production Scheduling: Plan and schedule the use of production resources - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Proposal Generation: Create proposals based on costs of labor and materials - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Quotes/Estimates: Generate quotes or estimates for customers - Referral Tracking: Log and store the source of contacts/leads - Renewal Management: Manage and track the renewal process for various services, subscriptions, contracts, or licenses - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Returns Management: Track and facilitate returns of products sold - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Routing: Plan daily routes to optimize employee scheduling and provide directions - Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Search: Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shipping Management: Manage and track orders being shipped to customers - Supply Chain Management: Manage the planning and execution of supply chain activities - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Territory Management: Organize customer data and accounts by user or geography - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Warehouse Management: Manage and track operations and inventory within warehouses - Web-based Deployment: SaaS, web-based, online deployment --- Get Advice We can help you find the software with the features you need. Features 4.4 (47) 4.4 Based on 47 reviews ## Pricing Value for money 4.3 (41) Free Trial [View pricing plan details](https://www.capterra.com/p/114662/Logicbox/pricing/) Simple Pricing $55.00 Per User,Per Month It includes: - 20 Users Minimum - Advanced Permission Levels - Delivery - Etc - Full Customer Support - Integrations - Mobile Access - Modules - Platform Updates Value for money 4.3 (41) 4.3 Based on 41 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ LiveChat](https://www.capterra.com/p/62194/LiveChat/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (44) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (44) 4.4 Based on 44 reviews ## User reviews Overall rating 4.5 Based on 48 reviews Filter by rating Counts reflect reviews available in this feed. 5(25) 4(20) 3(3) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful VP Vice President Vice President Used the software for: 3-5 years ### "LogicBox CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2017 We have enjoyed our relationship with Logicbox from the very beginning. The response time and communication on requests is very good. The folks at LogicBox try hard to understand our business and how we go about it so that product development is better focused. We never hesitate to recommend LogicBox to anyone when discussing CRM. CE CEO CEO Used the software for: 3-5 years ### "Lives up to the name!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 23, 2016 As CEO of Red Rhino Leak Detection I was dead set on finding a software solution that would streamline our company. Im proud to say that the team over at Logicbox has done that and more! Their process is simple they dive into your company with spock like precision to understand your needs (probably better than you know them :) then they build a custom solution to meet them! If your an up and coming company looking for something more than a standard white label product than you would be crazy not to call the guys over at Logicbox to find out what they can offer you. Pros Customization and simplicity of having software built for your needs versus white label products that have a lot of clutter that you will never use as well as doesn't hit the mark. Cons periodic slow loading times on big reports... not sure theres a way around that. RE Reviewer Used the software for: 3-5 years ### "Logicbox mediocrity " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 23, 2016 I use it for work everyday. For the most part it is a good program, but there are little details that would make it better. Cons It doesn't have a month view of the schedule. NA National Accounts Mgr. National Accounts Mgr. Used the software for: 3-5 years ### "D.Stuart/Kingsbridge" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 30, 2016 User friendly, fairly easy to get up and running, unsure about value for the dollar as I am not involved in that end of the process. Still learning details on how to run specific reports, however the data is there to retrieve. Pros Easy of access to each transaction and list of total transactions Cons Some fundamental entries still need to be cleaned up, for instance, while entering a transaction and the vendor or client has not been entered previously, one must delete the transaction, go into the system and pre-enter the vendor/client information, then go back and enter the transaction. There should be a way to enter the client/vendor during the 'deal entry' process. DI Dispatcher Dispatcher Used the software for: 3-5 years ### "Logicbox review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 17, 2017 I've been working with Logicbox for around 3-4 years now. I can't imagine doing business without it. As long as you have internet, Logicbox is at the tip of your fingertips ready to help you maximize productivity and efficiency for your business. Pros Everything is in one place: billing, service scheduling, customer databases, partner databases, employee stats and productivity, work history, etc... Whether working from a PC, ipad, or iphone, no matter where I am I can work. Cons It requires training on how to use it. In other words, it's not self-explanatory. You have to know the system well in order to maximize its effectiveness. CA Credit Analyst Credit Analyst Used the software for: 3-5 years ### "Brian's review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 25, 2016 The software works great to track our front end business. We use it to track new credit applications. Pros The ease of use. It is easy to enter a new deal and it is easy to push information to the next person who needs to review the new lease schedule Cons I like the software and have nothing negative to say about it. They have customized it to our company to make it user friendly. RT Repair Technician Repair Technician Used the software for: 3-5 years ### "Logicbox is helpful because it makes my ipad a mobile office. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 24, 2017 Makes our job possible with less demands on the office Pros I love the portability of the software across multiple platforms. I can use it on my tablet, phone, and laptop. Cons For our business we input pictures for our customers and we have to upload each picture individually then only 3 per page. To put in 15 pictures takes at least 5 minutes, which seems crazy. DO Director of Administration Director of Administration Used the software for: 3-5 years ### "Impressed!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 17, 2017 I was never taught how to use Logicbox, but it was user friendly enough that I was able to figure it all out for the most part. Any issues that we've ever encountered have been remedied ASAP. And if ever we want additional functionality the Logicbox team has been brilliant and problem solving for us. Pros The Customer Support is phenomenal. Cons I just sat here for about 10 minutes trying to think of something I would classify as a Con and ultimately decided that if I couldn't come up with anything in 10 minutes, there must not be anything worth mentioning. TW Tim W. Sr. Director of Operations Used the software for: 3-5 years ### "Great service App" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 24, 2016 This app has been very helpful to our company. We have been able to customize the app to fit our workflows and functionality. We have room to improve, and would like to see more "flare" in the design aspects, but the foundation is solid and has taken our company to the next level in the way we are able to track data and store information. Pros Customizeable Cons Lack of flare in the design and does not have the cleanest displays of data in our reports. Slower loading times, especially while operating outside of wifi. TS Technician Supervisor Technician Supervisor Used the software for: 3-5 years ### "Organization At Its Best" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 22, 2016 I use Logicbox through my work (Red Rhino Leak Detection), honestly it's a great program that not only keeps things organized but also keeps everyone on the same page instantly. Pros I enjoy being able to contact virtually anyone in our company throu it to keep them up to date, being able to contact company partners, on the same program still being able to manage my schedule and others. Cons Some times tracking down contact information can be a little convoluted. [View all Reviews](https://www.capterra.com/p/114662/Logicbox/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.