--- title: "LogicBox Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about LogicBox Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/114662/Logicbox/" page_type: "product" language: "en" --- # LogicBox Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) LogicBox ## What is LogicBox? Logicbox helps companies grow by combining every facet of your business into a single, customized, cloud-based system. From account and lead management, CPQ and production, to invoicing, purchasing and inventory management, to distribution, installation and service, Logicbox streamlines and scales your critical daily processes. Choose Logicbox and get real-time visibility into all aspects of your operations, enabling you to grow your business and increase profitability. ## What is LogicBox used for? [Customer Support](https://www.capterra.com/customer-support-software/)[Chemical Manufacturing](https://www.capterra.com/chemical-manufacturing-software/)[Inventory Control](https://www.capterra.com/inventory-control-software/) Top alternative Featured Overall rating Based on 48 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price $55 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LogicBox?[Manage this product listing](https://www.g2.com/products/logicbox/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LogicBox 4.5 (48) VS. [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting Price $55 Per User, Per Month Starting Price $31.1 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (47) Ease Of Use 4.0 (1,319) Value For Money 4.3 (41) Value For Money 4.1 (1,194) Customer Service 4.4 (44) Customer Service 3.9 (1,183) ## LogicBox alternatives [4.4 (333)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.5 (178)](https://www.capterra.com/p/225762/Accelo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars ## FAQs about LogicBox Overview ### Which roles and teams benefit most from LogicBox? LogicBox is most used by field service teams, customer support staff, and business operations leaders who need to coordinate repair work, dispatching, and service follow-up. Finance and administrative managers use it to track accounts, while executives and technology leaders rely on it for oversight, workflow visibility, and process consistency. Answer based on 35 reviews Overview ### What company size and specific industries is LogicBox built for? LogicBox is designed for mid-sized to large companies. The vendor description does not specify particular industries or sectors, so the product appears aimed at organizations with broader operational needs rather than a single vertical. Features and Usability ### What are the key features of LogicBox? LogicBox offers CRM, contact and customer databases, lead management, opportunity management, and sales forecasting for revenue tracking. It also includes billing and invoicing, accounting integration, and financial management, plus project management, task scheduling, configurable workflows, alerts and notifications, reporting and analytics, and customer portals. Pricing ### How much does it cost and what fees or limitations are included? LogicBox starts at $55 per user/month on the Simple Pricing plan, which includes a 20-user minimum, advanced permission levels, delivery, customer support, integrations, mobile access, modules, and platform updates. A free trial is available, and the plan may charge certain setup fees. Answer based on 4 reviews Integrations ### Which third-party tools and platforms does LogicBox integrate with? LogicBox integrates with 10 third-party tools and platforms, including CRM, communication, and productivity apps such as Act-On, Docusign, Dynamics 365, Google Calendar, Google Docs, Microsoft Outlook, QuickBooks Online Advanced, Freshdesk, LiveChat, and Marketo Engage. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does LogicBox offer? LogicBox provides in person training, live online sessions, webinars, documentation, and videos. In person and live online options support guided instruction, webinars cover scheduled group learning, documentation serves as written reference material, and videos offer visual guidance for reviewing product steps and features. Answer based on 1 reviews Getting Started and Support ### What customer support options does LogicBox offer? LogicBox provides phone support and 24/7 live rep assistance. Reviewers describe the support team as attentive and easy to work with, saying staff listen carefully, understand business needs, and back the product with helpful service in fast-moving customer environments. Answer based on 3 reviews ## Features AI summary Based on 14,838 CRM reviews Capterra data shows that buyers of CRM software rank the following features as their top priorities: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) LogicBox includes **Customer Database**, which gives teams a central place to store and manage customer records. However, it does not include **Data Security** or **Real-Time Data**. Instead, it offers other important CRM capabilities that reviewers also value, including **Contact Database** (**47%**), **Search/Filter** (**45%**), and **Contact Management** (**44%**). These features help businesses organize contact information, find records faster, and maintain day-to-day customer interactions more efficiently, allowing teams to keep sales and relationship data accessible and easier to manage. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Accounting Integration Integrate with a third-party accounting system Alerts/Escalation System alerts about the need to escalate an issue or request Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Approval Workflow Route documents and other data through one or more stakeholders for review and approval LogicBox 77 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Bills of Material: Material list of manufacturing parts and associated costs - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Distribution Management: Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. - Document Storage: Store and organize documents in a centralized system - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Field Sales Management: Manage or track sales completed by field teams/employees - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Guided Selling: A process designed for sellers to guide them through the entire selling process - Help Desk Management: Managing service requests, incidents, IT issues & support with a ticketing system - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Inventory Management: Track and manage inventory levels to maintain proper supply - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Material Requirements Planning: Material requirements planning software manages the scheduling and inventory control for manufacturers. - MES: Manufacturing execution systems focus on quality control in the production process. - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Predictive Analytics: Predict future data based on historical data sets - Price and Cost Calculations: Calculate rule-based prices for a product/service - Product Configurator: Customize the specifications of a finished product to meet the particular needs of a customer - Production Scheduling: Plan and schedule the use of production resources - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Proposal Generation: Create proposals based on costs of labor and materials - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Quotes/Estimates: Generate quotes or estimates for customers - Referral Tracking: Log and store the source of contacts/leads - Renewal Management: Manage and track the renewal process for various services, subscriptions, contracts, or licenses - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Returns Management: Track and facilitate returns of products sold - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Routing: Plan daily routes to optimize employee scheduling and provide directions - Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Search: Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shipping Management: Manage and track orders being shipped to customers - Supply Chain Management: Manage the planning and execution of supply chain activities - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Territory Management: Organize customer data and accounts by user or geography - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Warehouse Management: Manage and track operations and inventory within warehouses - Web-based Deployment: SaaS, web-based, online deployment --- Get Advice We can help you find the software with the features you need. Features 4.4 (47) 4.4 Based on 47 reviews ## Pricing Value for money 4.3 (41) Free Trial [View pricing plan details](https://www.capterra.com/p/114662/Logicbox/pricing/) Simple Pricing $55.00 Per User,Per Month It includes: - 20 Users Minimum - Advanced Permission Levels - Delivery - Etc - Full Customer Support - Integrations - Mobile Access - Modules - Platform Updates Value for money 4.3 (41) 4.3 Based on 41 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ LiveChat](https://www.capterra.com/p/62194/LiveChat/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (44) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (44) 4.4 Based on 44 reviews ## User reviews Overall rating 4.5 Based on 48 reviews Filter by rating 5(25) 4(20) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent NF Nick F. Repair Technician Construction ### "A mobile office for technicians " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 October 16, 2018 Overall this system is incredible for our business. It saves so much time and provides so many resources. There are things they could do to make it more user-friendly, but we are happy with it. Pros Logicbox is customized for our specific needs in our field. We are able to provide customers with resources right away. Cons The software is not super customizable. We can only upload 3 pictures per page and then have to open another page to upload more pictures. It would save lots of time if we could just pick all the pictures for each job at once. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GP Ganesh P. Business Head Health, Wellness and Fitness ### "Best solution for Hosting Solution" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 8/10 September 28, 2018 Product is good but response is slow may be they might have busy in other technical work. Pros Complete hosting solution to start a new hosting reseller program to boast sales. Cons Support is bit slow as didnt received a price qoute after 10 days. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NS Natasha S. Estimator Construction ### "Logicbox" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 March 26, 2018 Pros Logicbox has a simple format layout. It is very easy on the eyes and makes it simple to understand what section you are looking at. You can follow leads and projects quickly. It is a good software to keep all team members up to date on each job. Cons The only concern I have with Logicbox is that it can be so customized to your company that it can make for a lot of extras. Sometimes when you have too much of a good thing it tends to get complicated. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NF Nick F. Repair Technician Construction ### "Logicbox is helpful because it makes my ipad a mobile office. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 20, 2017 Makes our job possible with less demands on the office Pros I love the portability of the software across multiple platforms. I can use it on my tablet, phone, and laptop. Cons For our business we input pictures for our customers and we have to upload each picture individually then only 3 per page. To put in 15 pictures takes at least 5 minutes, which seems crazy. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CM Christopher M. Owner Medical Practice ### "easy for people who aren’t already familiar with this kind of software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2017 Great great stuff Pros So easy to use I was easily using this within minutes an I’m bad at these programs it was so easy o use I love it Cons Nothing really this software is awesome I wish the home page or control panel could be a little better. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NH Neha H. Business analysis Mechanical or Industrial Engineering ### "review for logicbox" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 February 15, 2017 It offers a suite of standard CRM functions that can be configured to incorporate, and automate, the unique processes and workflows of a company, creating a single, integrated system that streamlines operations and increases efficiency. Pros It offers a suite of standard CRM functions that can be configured to incorporate, and automate, the unique processes and workflows of a company, creating a single, integrated system that streamlines operations and increases efficiency. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Stephanei M. ### "LogicBox Software Experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 27, 2016 We have a good working relationship with LogicBox and although we had challenges as we designed our platform, it came out in a way that is easy to use and navigate and fits the needs of our business very well. I would recommend them to anyone looking for a customized CRM experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KT Kristofer T. Office Manager Medical Practice ### "Works for what it needs to work for" 3.5 Overall Rating 3.5 3.5 Ease of Use 3.0 3.0 Features 3.5 3.5 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 September 9, 2016 Pros I like that it does what its supposed to. It is to the point. Cons It's a little confusing to understand all the bells and whistles at first, but once understanding how to navigate the software is becomes incredibly useful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS David S. National Accounts Mgr. Hospital & Health Care ### "D.Stuart/Kingsbridge" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 27, 2016 User friendly, fairly easy to get up and running, unsure about value for the dollar as I am not involved in that end of the process. Still learning details on how to run specific reports, however the data is there to retrieve. Pros Easy of access to each transaction and list of total transactions Cons Some fundamental entries still need to be cleaned up, for instance, while entering a transaction and the vendor or client has not been entered previously, one must delete the transaction, go into the system and pre-enter the vendor/client information, then go back and enter the transaction. There should be a way to enter the client/vendor during the 'deal entry' process. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LR Laura R. Remarketing Manager ### "Logicbox Review by new user" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 July 26, 2016 I am currently using the product to search for historical information. It is very simple to do a search, and I have been able to find various information with ease. I cannot rate Value for Money or Customer Support as I have no information/experience there. Pros I like the wide variety of filters available to narrow a search. The export to Excel option could also be very useful for our department processes. Cons If I click on a tab, it is either very slow or I have to click multiple times to get the program to respond. I also don't like that if I open a record(lets say a specific schedule after I've done a search on a customer), and I hit the back arrow, it won't go back to my search. It's goes back to whatever tab I am under, typically the "Commenced" tab. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/114662/Logicbox/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.