# Page 2 | LogicBox Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is LogicBox the right CRM solution for you? Explore 48 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/114662/Logicbox/reviews

---

LogicBox

4.5 (48)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 2 - Reviews of LogicBox

## Showing most helpful reviews

Showing 26-48 of 48 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BS

Ben S.  
Branch Manager  
  
Used the software for: 2+ years

### "LogicBox Success"

July 20, 2016

4.0

Very good flow of the product. I use the product daily and never have any issues with it. I have had things I would like done and the responsiveness has been good.

Pros

Ease of use

Cons

More hyperlinks needed.

Review Source

JB

Jeremiah B.  
Field Supervisor  
Facilities Services  
Used the software for: 6-12 months

### "Logicbox Software Review "

July 19, 2016

5.0

I use logicbox every day in my work and it is the most useful software I have used for large or small business applications.

Pros

This software is very versatile! There are as many options as you want or you can keep it minimal, either way it is very reliable and easy to use.

Cons

The software opens multiple tabs in order to navigate through your clients information. This is not a deal breaker, but I would like to see more movement through one tab instead of having to open multiple internet tabs.

Review Source

JL

Jake L.  
Chief Business Developer  
Facilities Services  
Used the software for: 2+ years

### "Stellar custom software developers"

July 20, 2016

5.0

LogicBox Software not only helped us by developing a solution for us, but in the process they helped us streamline our existing workflows throughout the company.

Review Source

CH

Cody H.  
Leak Technician  
Construction  
Used the software for: 6-12 months

### "Incredible Software"

July 19, 2016

5.0

We use logicbox everyday for our company and I'm not sure what we would do without it. Every aspect of our business is streamlined and organized. It's really easy to use and I'd highly recommend it to anyone.

Pros

\-The ability to type a few keys and have multiple search items pop up instantly. -The ability to generate certain reports. -Very easy to use.

Cons

\-Occasionally it's been slow. But this is few and far between. I really don't have any serious complaints.

Review Source

RF

Robbie F.  
  
  
Used the software for: 2+ years

### "Excellent Product"

July 19, 2016

5.0

The Logicbox team is very responsive questions and feature requests. The support from the team is what makes this product shine.

Review Source

KB

Kristin B.  
CSR  
  
Used the software for: 2+ years

### "Great system!"

July 19, 2016

5.0

Sophisticated system that is easy to navigate and has great features.

Review Source

DP

Delaney P.  
Customer Service Represe  
  
Used the software for: 1-2 years

### "Smooth System"

July 20, 2016

4.0

Logic box is a system that conforms to our company needs. Any changes we want to see, Logic Box makes the improvements. The system provides a smooth work flow for our day to day tasks and is very easy to navigate.

Pros

N/A

Cons

N/A

Review Source

DL

Dave L.  
Vice President  
Management Consulting  
Used the software for: 2+ years

### "Good Experience"

March 20, 2015

4.5

Pros

I like the customizability of the application. We can make it look like how we do business instead of adapting our business to how a canned product tells us it should be done.

Cons

Timeframes. Through no fault of their own, the size of this vendor both makes them accessible when we need something, but adjustments can take time because they get busy.

Review Source

FG

Feron G.  
  
Construction  
Used the software for: 1-2 years

### "Red Rhino review PH"

July 19, 2016

5.0

Great experience, enjoyed the ease and comfortability of using the software. Would highly recommend this to friends and family.

Review Source

KH

Kevin H.  
Head Trainer  
Facilities Services  
Used the software for: 2+ years

### "Very helpful!"

July 19, 2016

4.0

My experience with Logicbox has been wonderful. My company has a customized application for our techs in the field and it has changed the way we operate for the better. I was with the company before we went "paperless" and still remember having to write everything down by hand, even draw diagrams, and use carbon copies for record keeping. Now with the software, all of that is much more streamlined and accessible, let alone functional.

Pros

The auto-forms that are generated by just a click and the ability to search in a database for anything and everything.

Cons

Some of the bugs that come up at first when our company updates to a new version.

Review Source

KC

Keith C.  
  
Facilities Services  
Used the software for: 6-12 months

### "Makes my job easier"

July 21, 2016

5.0

Logic box software has not only made my job easier but it adds a dimension of professionalism that helps our company stand apart from those that are not using it.

Review Source

BM

Brian M.  
VP of Business Development  
  
Used the software for: 2+ years

### "Three years of Logicbox "

July 26, 2016

5.0

I've used Logicbox over the last three years as a means to organize and track sales. The system is simple, easy to use, and leaves little to be desired.

Cons

Inability to customize settings. Inability to upload multiple files at a time.

Review Source

LR

Laura R.  
Remarketing Manager  
  
Used the software for: Less than 6 months

### "Logicbox Review by new user"

July 26, 2016

4.0

I am currently using the product to search for historical information. It is very simple to do a search, and I have been able to find various information with ease. I cannot rate Value for Money or Customer Support as I have no information/experience there.

Pros

I like the wide variety of filters available to narrow a search. The export to Excel option could also be very useful for our department processes.

Cons

If I click on a tab, it is either very slow or I have to click multiple times to get the program to respond. I also don't like that if I open a record(lets say a specific schedule after I've done a search on a customer), and I hit the back arrow, it won't go back to my search. It's goes back to whatever tab I am under, typically the "Commenced" tab.

Review Source

JM

Julio M.  
Information System Coordinator  
Pharmaceuticals  
Used the software for: 2+ years

### "Acceptable"

July 20, 2016

4.0

In general, the software works fine, I can change the configurations by myself in a very short period of time.

Pros

Easy to use

Cons

The name of the sections may mislead you or confuse you when you are changing the configuration.

Review Source

CB

Carlos B.  
Management Consultant  
Telecommunications  
Used the software for: Less than 6 months

### "All in one out of the box. Great Functionality and excellent support!"

July 19, 2016

5.0

The Logic box team was very helpful at all time they always tried to make our solution work at the best price.

Pros

It was allways a win - win relationship The software delivers what they offers. Out of the box system

Cons

Although I love the price, the licensing is always a con for a SMB. I really dislike the recurrent payments

Review Source

AA

Aaron A.  
  
Retail  
Used the software for:

### "Art Source Inc/Plus Interiors LogicBox Experience"

August 26, 2014

4.0

Pros

LogicBox has great people to work with. If you need a customized solution, these are the guys to talk to first. We were assigned a project manager who really helped us narrow down what our needs were and helped us all get on the same page in terms of what our processes are and what we needed.

Cons

Nothing comes to mind. We looked at several customized solutions online, and LogicBox was the best combination of features, price, and support.

Review Source

BG

Ben G.  
  
Facilities Services  
Used the software for: Less than 6 months

### "The mobile app is great!"

July 19, 2016

4.0

I used this day in and day out. It's a great mobile app that allows me to keep track of all my work.

Review Source

CW

Charissa W.  
  
Retail  
Used the software for:

### "Logicbox Review"

July 30, 2014

3.5

Pros

Our project manager, Dan, was very good at asking the right questions to help us drill down to what our real needs were.

Cons

They weren't able to meet all of our reporting requirements. There were also times where the vendors were difficult to get a hold of.

Review Source

RR

Ruben R.  
  
  
Used the software for:

### "Web-based CRM "LogicBox" meets our expectations"

January 17, 2012

4.0

LogicBox is not the first cloud based application that we have implemented in our company because we are fond of their effortlessness. Therefore, LogicBox hasn´t disappointed us. The software is very customizable and creates powerful reports.

Pros

Powerful reports All-in-one tool

Review Source

GP

Ganesh P.  
Business Head  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Best solution for Hosting Solution"

September 28, 2018

4.0

Product is good but response is slow may be they might have busy in other technical work.

Pros

Complete hosting solution to start a new hosting reseller program to boast sales.

Cons

Support is bit slow as didnt received a price qoute after 10 days.

Review Source

KT

Kristofer T.  
Office Manager  
Medical Practice  
Used the software for: Less than 6 months

### "Works for what it needs to work for"

September 9, 2016

3.5

Pros

I like that it does what its supposed to. It is to the point.

Cons

It's a little confusing to understand all the bells and whistles at first, but once understanding how to navigate the software is becomes incredibly useful.

Review Source

AT

Amanda T.  
  
Management Consulting  
Used the software for:

### "LogicBox CRM is the best"

November 11, 2014

5.0

Pros

This product is amazing. I really can't think of anything I don't like about it! There aren't many things you can say that about!

Cons

Please see my comment above. I really cannot think of anything bad to say.

Review Source

TH

Tom H.  
  
Accounting  
Used the software for: Less than 6 months

### "KBH Logicbox"

July 25, 2016

5.0

I am new user to Logicbox. So far the times that I have used it have been very easy to use and I have no complaints.

Review Source

Similar Products

Featured