Who Uses This Software?

Centaur TMS can support tour operators of any size.


Average Ratings

7 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Centaur Systems
  • www.centaursystemsinc.com
  • Founded 2000
  • United States

About Centaur TBMS

Centaur Travel Business Management System (TBMS) is designed to meet the operational requirements of escorted, FIT, package and cruise tour operators of any size. The platform comes standard with more than 18 different web-based modules that are fully integrated to support the most demanding end-to-end back office process and workflow requirements. Centaur TBMS is offered on a transaction based licensing model with free platform upgrades and no limitation on the number of users per company.


Spotlight_media_placeholder

Centaur TBMS Features

  • Accommodation Booking
  • Activities Booking
  • Central Reservation System
  • Coach Booking
  • Custom Packages
  • Customer Management
  • GDS / OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Price / Margin Management
  • Promotions Management
  • Quote Management
  • Reservations Management
  • Vendor Management
  • Website Management

Centaur TBMS Reviews Recently Reviewed!

Centaur Use and Flexibility

Apr 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: The team has been great in taking our ideas and making customized forms and screens for our business.

Group Travel Software Platform

Mar 29, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Centaur has really enabled our staff to manage a lot more business and added the needed transparency to our team to have access to all available tours and their associated bookings. Centaur has been flexible and responsive to our specific company needs and finds a way of accomplishing what our customers demand. Also added customer specific Online Booking portals to co-brand our individual tours to our customer's members while still rolling up all of the bookings to our overall tour departure dates for al co-branded sites.

Responsive Team Provides Custom Solutions

Mar 09, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our reservations system has necessarily evolved over the many years we've been with Centaur, and the team has been highly responsive in working with us to customize and develop new solutions to meet our changing business needs. Whether it's creating tailor-made marketing and operations reporting tools, growing our ecommerce capabilities, or periodically updating the system with (unasked for) functional and interface improvements, the team impresses with its "can-do" attitude, timely responses, and effort to consistently, proactively improve its product.

Evaluatopn of our experience as client of Centaur TBMS

Mar 08, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our Company has been using the Centaur System for ten years. While no system
is perfect, Centaur has upgraded there system consistently, and has been
responsive to our needs. They have proven to be a reliable supplier and we
wholeheartedly recommend their services.
- Barry Gerber, President, THE Travel Authority, Inc., Bensalem, PA

Consistantly Available, Security Compliance Proven, Issues Resolved Correctly

Feb 19, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been on the system going on 10 years. With ANY system there is always going to be an issue someplace or some problem on an update, but know that you will have that with any system you work with. What is refreshing with Centaur TBMS, is the speed at which things are fixed and how seriously a minor issue is resolved. And to top it off, it is resolved correctly. Our uptime for our reservations system is better than any other server we run in-house, and I really do not remember the last time we were down, as it has been years. The other side of the coin is security compliance, which is tested by a third party on a quarterly basis, and we are passing every quarter. So if you are looking for data to always be on for you, but not on for the bad guys, then Centaur TBMS should be a serious option.

Travel Reservation System

Jan 21, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Tour Operators are searching for a Travel Reservation System that fits perfectly like a glove to their business. And this also at a very affordable cost. Add to this the ever changing travel environment which means someone needs to constantly update the system to meet tomorrow's needs. After long searches and evaluations of various systems available in the market, we concluded that the Centaur System is the one that comes closest to our needs. We have been using it successfully for 15 years and very glad that we went with them.

Professional, pleasure to work with. Has made our job much easier!

Jan 21, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Centaur TBMS has provided us with an affordable, efficient and reliable platform to manage the day-to-day tour business operations of Country Travel Discoveries. The system also gives us the reporting functions necessary to run our business. We have found the team at Centaur Systems to be responsive, enthusiastic and creative in working with our company┬┐s needs. Last week as an example, I had a low priority request that the team acted on very quickly. I highly recommend Centaur platform to any tour company evaluating a tour management system.