Best For

Assisted Living, Group Homes, Case Management Human Services: Hospice, Adult Foster Care Residential and Day center practices for adults and adolescents from a single home to 1500 sites

Product Details

Meds Management, Billing, Service Plans, Goals, ISP , progress notes, shift notes, user defined programs, user defined access, multiple roles, multiple sites, multiple management levels, Full HRS (personnel, staffing, training), remote access from IPad, Mac, PC, Droid, IPhone, optional full accounting, EDI , Consumer Web Portal, Maintenance, Transportation , Meals, Document Management scalable from 1 - 1500 sites MN 245D, VA DMAS99/97

Contact Details

AdvanTec

http://www.findsocialservicesoftware.com/

Founded in 1998

Located in United States

Starting Price

  • Not provided by vendor

Free Demo

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

Client Services Manager Features

Admissions Management
Billing & Invoicing
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Meal / Nutrition Management
Medication Tracking
Staff Management
Work Order Management

Client Services Manager Reviews

Showing all 4 reviews
Overall
5/5
Ease of Use
4.8/5
Customer Service
5/5
Linda W.
Director of Administration
Unspecified
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
February 6, 2018

“The software program offers all of the features required by our organization. User friendly.”

ProsThe software is modified to fit the user needs. When changes are needed for the software, the turn around time is quick. I really like the personalized support of the staff and features of the software. Our staff is receptive to the software and is using daily.
ConsSome features have too many steps and need to be simplified. The user manual is not user friendly - cannot follow the examples . We had to create our own training material.
Reviewer Source 
Source: Capterra
February 6, 2018
Laverne L.
Managing Member
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
November 11, 2011

“CSM streamlined my entire operation”

OverallOutstanding.. I can see that we will be able to expand our business and manage it much more effectively while providing an even higher quality of service and keep our costs in line.
ProsThis software provides fully integrated client and employee scheduling, task assignment, service provision, time reporting, document management features -- all employees know what they need to do with whom and when, and I know if and when they did it. We can adapt the systems form, data collection and process flow to our specific needs. I can audit any part of my operation immediately and know that my clients are getting a high quality product. All client data and documents are immediately available to all the staff that need them. .
Cons.. it takes a couple of months to bring all the features on-line and maximize benefits -- as we loaded our custom templates and forms into the system in addition to the standard tools already in place.
Source: Capterra
November 11, 2011
Milton B.
Owner
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
January 28, 2016

“Software is very user friendly, make work flow within the organization appear seemless”

OverallCon Take a while to figure everything out as the system admin and understanding all the parts of the software. Paying for training hours to learn how to used the program to your advantage and not having 24 hours tech support Pros Great customer service , that is always willing to help. Software is customize to your company need to the very last detail. Link to your company website within the software. Very little down time, never a hold business day This software is so great, it will make you want to expand your company, with everything there is pro and con, but the pro outweigh the con to a million. If you own or manage a group home or assisted living facility, this is the best software for you, it worth the time it take to get everything together.

Vendor Response

By AdvanTec on January 28, 2016
Thank you we constantly try to improve our products an services
Source: Capterra
January 28, 2016
Christina J.
Records Manager/Owner
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
January 26, 2015

“Advantec's CSM”

OverallThis system has made our life so much easier with tracking and access of documentation.

Vendor Response

By AdvanTec on January 28, 2015
Thank You -- we try
Source: Capterra
January 26, 2015