Logicbox

4.5 / 5 46 reviews

Who Uses This Software?

Mid-sized companies with 20+ users that can't use off-the-shelf systems and require custom work flows.


Average Ratings

46 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $55.00/month/user
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Logicbox Software
  • www.logicboxsoftware.com/
  • Founded 2010
  • United States

About Logicbox

Simple, tailored business software that automates all your front-end work. Sales, CPQ, Orders, Service, and Projects setup to perfectly match how you run your business - at a price you can afford!


Logicbox Features

  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal

Logicbox Reviews Recently Reviewed!

logicbox

Nov 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: We have a good working relationship with LogicBox and although we had challenges as we designed our platform, it came out in a way that is easy to use and navigate and fits the needs of our business very well. I would recommend them to anyone looking for a customized CRM experience.

Pros: It offers a suite of standard CRM functions that can be configured to incorporate, and automate, the unique processes and workflows of a company, creating a single, integrated system that streamlines operations and increases efficiency.

Cons: Nothing really this software is awesome, I wish the home page or control panel could be a little better.

Logicbox is helpful because it makes my ipad a mobile office.

Oct 19, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the portability of the software across multiple platforms. I can use it on my tablet, phone, and laptop.

Cons: For our business we input pictures for our customers and we have to upload each picture individually then only 3 per page. To put in 15 pictures takes at least 5 minutes, which seems crazy.

Overall: Makes our job possible with less demands on the office

easy for people who aren¿t already familiar with this kind of software

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Great great stuff

Pros: So easy to use I was easily using this within minutes an I¿m bad at these programs it was so easy o use I love it

Cons: Nothing really this software is awesome I wish the home page or control panel could be a little better.

review for logicbox

Feb 15, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: It offers a suite of standard CRM functions that can be configured to incorporate, and automate, the unique processes and workflows of a company, creating a single, integrated system that streamlines operations and increases efficiency.

Pros: It offers a suite of standard CRM functions that can be configured to incorporate, and automate, the unique processes and workflows of a company, creating a single, integrated system that streamlines operations and increases efficiency.

LogicBox Software Experience

Sep 27, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We have a good working relationship with LogicBox and although we had challenges as we designed our platform, it came out in a way that is easy to use and navigate and fits the needs of our business very well. I would recommend them to anyone looking for a customized CRM experience.

Works for what it needs to work for

Sep 09, 2016
4/5
Overall
3 / 5
Ease of Use
3.5 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that it does what its supposed to. It is to the point.

Cons: It's a little confusing to understand all the bells and whistles at first, but once understanding how to navigate the software is becomes incredibly useful.

Recommendations to other buyers: Functionality is key. Don't get sucked in by all of the flashiness of other programs.

D.Stuart/Kingsbridge

Jul 27, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy of access to each transaction and list of total transactions

Cons: Some fundamental entries still need to be cleaned up, for instance, while entering a transaction and the vendor or client has not been entered previously, one must delete the transaction, go into the system and pre-enter the vendor/client information, then go back and enter the transaction. There should be a way to enter the client/vendor during the 'deal entry' process.

Overall: User friendly, fairly easy to get up and running, unsure about value for the dollar as I am not involved in that end of the process. Still learning details on how to run specific reports, however the data is there to retrieve.

Recommendations to other buyers: Upon entering a new deal with an existing client, the complete client info should pop up automatically. Currently, the address populates, however the client contact info does not. I request this revision be addressed.

Logicbox Review by new user

Jul 26, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: I like the wide variety of filters available to narrow a search. The export to Excel option could also be very useful for our department processes.

Cons: If I click on a tab, it is either very slow or I have to click multiple times to get the program to respond.

I also don't like that if I open a record(lets say a specific schedule after I've done a search on a customer), and I hit the back arrow, it won't go back to my search. It's goes back to whatever tab I am under, typically the "Commenced" tab.

Overall: I am currently using the product to search for historical information. It is very simple to do a search, and I have been able to find various information with ease. I cannot rate Value for Money or Customer Support as I have no information/experience there.

Recommendations to other buyers: We do rewrites to schedules. If there is a way to link those schedules together, maybe a parent/child type association, it would be helpful in getting a complete picture of the deal.

Custom CRM with Great Support!

Jul 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to use and very customizable. The team has a very positive, can-do attitude which is hard to find these days.

Cons: There is nothing that we did not like about the software.

Overall: We have had a phenomenal experience with the team at LogicBox. They really listen and understand your needs and requirements for doing business in a rapid paced customer service environment.

Three years of Logicbox

Jul 25, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Cons: Inability to customize settings. Inability to upload multiple files at a time.

Overall: I've used Logicbox over the last three years as a means to organize and track sales. The system is simple, easy to use, and leaves little to be desired.

KBH Logicbox

Jul 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I am new user to Logicbox. So far the times that I have used it have been very easy to use and I have no complaints.

LogicBox CRM

Jul 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We have enjoyed our relationship with Logicbox from the very beginning. The response time and communication on requests is very good. The folks at LogicBox try hard to understand our business and how we go about it so that product development is better focused. We never hesitate to recommend LogicBox to anyone when discussing CRM.

Brian's review

Jul 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use. It is easy to enter a new deal and it is easy to push information to the next person who needs to review the new lease schedule

Cons: I like the software and have nothing negative to say about it. They have customized it to our company to make it user friendly.

Overall: The software works great to track our front end business. We use it to track new credit applications.

Recommendations to other buyers: I would share that I would recommend the software to other leasing companies who want a way to track front end business.

Love this Product

Jul 22, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Respective to Collection work this product assists with supporting documentation and historical records

Great service App

Jul 21, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customizeable

Cons: Lack of flare in the design and does not have the cleanest displays of data in our reports. Slower loading times, especially while operating outside of wifi.

Overall: This app has been very helpful to our company. We have been able to customize the app to fit our workflows and functionality. We have room to improve, and would like to see more "flare" in the design aspects, but the foundation is solid and has taken our company to the next level in the way we are able to track data and store information.

User Friendly Software

Jul 21, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, navigation and cloning ability for repeat customers makes adding a new order a breeze

Cons: Tasking feature could use some help, would love to have some color in the app

Overall: Using this software for over 3 years now, it is user friendly and easy for new hires to learn. User tracking is something we check all the time to see who did what.

Makes my job easier

Jul 21, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Logic box software has not only made my job easier but it adds a dimension of professionalism that helps our company stand apart from those that are not using it.

Stellar custom software developers

Jul 20, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: LogicBox Software not only helped us by developing a solution for us, but in the process they helped us streamline our existing workflows throughout the company.

Lives up to the name!

Jul 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customization and simplicity of having software built for your needs versus white label products that have a lot of clutter that you will never use as well as doesn't hit the mark.

Cons: periodic slow loading times on big reports... not sure theres a way around that.

Overall: As CEO of Red Rhino Leak Detection I was dead set on finding a software solution that would streamline our company. Im proud to say that the team over at Logicbox has done that and more! Their process is simple they dive into your company with spock like precision to understand your needs (probably better than you know them :) then they build a custom solution to meet them! If your an up and coming company looking for something more than a standard white label product than you would be crazy not to call the guys over at Logicbox to find out what they can offer you.

Recommendations to other buyers: Yeah.... you would be much better off explaining the problem to their architects (I.e Daniel Zollenberg and gang) and having them solve it verses you telling them how you want its solved.... Their much smarter than you... let them figure it out :)

Positive Review for LogicBox

Jul 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and excellent team at LogicBox

Cons: No complaints

Overall: We have been using LogicBox as a CRM tool integrated with our warehouse management system for our Call Center. We have asked LogicBox to make numerous enhancements and modifications and they have done an excellent job doing so.

Recommendations to other buyers: Great and friendly team

Logicbox CRM

Jul 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Flexible, customized CRM program that is easy to use and backed by great customer support. The program is very efficient and has the ability to integrate with other programs, such as warehouse management. It will definitely help facilitate customer communication and account management efforts.

Acceptable

Jul 20, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Easy to use

Cons: The name of the sections may mislead you or confuse you when you are changing the configuration.

Overall: In general, the software works fine, I can change the configurations by myself in a very short period of time.

Recommendations to other buyers: I will make it a little bit more friendly, do you think bootstrap can help you make it more colorful and user friendly? I haven't use it on a mobile device, but it is a mobile device friendly software?

Great Service!

Jul 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is detailed and useful

Overall: We have two separate sites created for a new product. The designers we worked with were easy to communicate with and responsive to our requests.

Smooth System

Jul 20, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: N/A

Cons: N/A

Overall: Logic box is a system that conforms to our company needs. Any changes we want to see, Logic Box makes the improvements. The system provides a smooth work flow for our day to day tasks and is very easy to navigate.

Recommendations to other buyers: N/A

Logicbox mediocrity

Jul 19, 2016
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Cons: It doesn't have a month view of the schedule.

Overall: I use it for work everyday. For the most part it is a good program, but there are little details that would make it better.

LogicBox Success

Jul 19, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use

Cons: More hyperlinks needed.

Overall: Very good flow of the product. I use the product daily and never have any issues with it. I have had things I would like done and the responsiveness has been good.

Makes my iPad a mobile office!

Jul 19, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The vast amount of features is very impressive. It is a mobile data base/office. The program is reliable and relativley easy to use.

Cons: It is not aesthetically pleasing. We use it on our iPads and though it works well, the interface is very clunky. Most of all, I dislike the cumbersome task of loading pictures in. If I have to load ten pictures for a job, it only allows me to select one at a time, and only 3 per page, the. I have to open another finding and put in three more. It shouldn't be complicated to select all of them at once and hit upload.

Overall: We use logicbox every day for work. It is customized for our job specifically. I appreciate the ability to complete my job while I am on site. I can charge the customer and send them an invoice with pictures of the job, while I am on site.

All in one out of the box. Great Functionality and excellent support!

Jul 19, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It was allways a win - win relationship
The software delivers what they offers.
Out of the box system

Cons: Although I love the price, the licensing is always a con for a SMB. I really dislike the recurrent payments

Overall: The Logic box team was very helpful at all time they always tried to make our solution work at the best price.

Recommendations to other buyers: Mike Calvo is the man! he managed the way to try to do business.

Solid platform for Web-Based computing.

Jul 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Well laid out, easy to use.

Overall: I use it every day for recording findings of work I do in the field, billing customers, collecting payment, and sending out invoices.

The mobile app is great!

Jul 19, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I used this day in and day out. It's a great mobile app that allows me to keep track of all my work.

Organization At Its Best

Jul 19, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I enjoy being able to contact virtually anyone in our company throu it to keep them up to date, being able to contact company partners, on the same program still being able to manage my schedule and others.

Cons: Some times tracking down contact information can be a little convoluted.

Overall: I use Logicbox through my work (Red Rhino Leak Detection), honestly it's a great program that not only keeps things organized but also keeps everyone on the same page instantly.

Recommendations to other buyers: Any updates that help stream line contact information helps me on the job a lot and is very apprtieated, especially in regards to customer contact info. If you can load those pages with links to any and every other piece of info related to that page is a huge time saver.

Pretty good software

Jul 19, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
1 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It allows us all to be on one network and coordinate easily.

Cons: Could be more user friendly when it comes to the actual interface. It takes a while to get used to and if you don't input things in just the right order it will erase everything and you have to start over. We use iPads so I don't know if it's just the apple software or logic box.

Overall: It is a good product. I use it every day for work and it's quick and easy. It allows me as a field tech to easily communicate with the office instead of calling them a hundred times a day.

Recommendations to other buyers: Would still definitely recommend for any business that needs to manage field assets.

Red Rhino review PH

Jul 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Great experience, enjoyed the ease and comfortability of using the software. Would highly recommend this to friends and family.

Great system!

Jul 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Sophisticated system that is easy to navigate and has great features.

Incredible Software

Jul 19, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: -The ability to type a few keys and have multiple search items pop up instantly.
-The ability to generate certain reports.
-Very easy to use.

Cons: -Occasionally it's been slow. But this is few and far between. I really don't have any serious complaints.

Overall: We use logicbox everyday for our company and I'm not sure what we would do without it. Every aspect of our business is streamlined and organized. It's really easy to use and I'd highly recommend it to anyone.

User Friendly Software

Jul 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I went to work for another company that did not use Logicbox software for scheduling and order entry. I could not wait to come back to my former employer partially because of the ease of the system. It is user friendly.

Logicbox Software Review

Jul 19, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software is very versatile! There are as many options as you want or you can keep it minimal, either way it is very reliable and easy to use.

Cons: The software opens multiple tabs in order to navigate through your clients information. This is not a deal breaker, but I would like to see more movement through one tab instead of having to open multiple internet tabs.

Overall: I use logicbox every day in my work and it is the most useful software I have used for large or small business applications.

Recommendations to other buyers: Imputing information is extremely well organized and there are a plethora of ways to handle the most information about a client in one place. I would highly recommend this software to any business looking to consolidate client information!

Very helpful!

Jul 19, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The auto-forms that are generated by just a click and the ability to search in a database for anything and everything.

Cons: Some of the bugs that come up at first when our company updates to a new version.

Overall: My experience with Logicbox has been wonderful. My company has a customized application for our techs in the field and it has changed the way we operate for the better. I was with the company before we went "paperless" and still remember having to write everything down by hand, even draw diagrams, and use carbon copies for record keeping. Now with the software, all of that is much more streamlined and accessible, let alone functional.

Excellent Product

Jul 19, 2016
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: The Logicbox team is very responsive questions and feature requests. The support from the team is what makes this product shine.

Logicbox review

Jul 19, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Everything is in one place: billing, service scheduling, customer databases, partner databases, employee stats and productivity, work history, etc... Whether working from a PC, ipad, or iphone, no matter where I am I can work.

Cons: It requires training on how to use it. In other words, it's not self-explanatory. You have to know the system well in order to maximize its effectiveness.

Overall: I've been working with Logicbox for around 3-4 years now. I can't imagine doing business without it. As long as you have internet, Logicbox is at the tip of your fingertips ready to help you maximize productivity and efficiency for your business.

Impressed!

Jul 19, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The Customer Support is phenomenal.

Cons: I just sat here for about 10 minutes trying to think of something I would classify as a Con and ultimately decided that if I couldn't come up with anything in 10 minutes, there must not be anything worth mentioning.

Overall: I was never taught how to use Logicbox, but it was user friendly enough that I was able to figure it all out for the most part. Any issues that we've ever encountered have been remedied ASAP. And if ever we want additional functionality the Logicbox team has been brilliant and problem solving for us.

Recommendations to other buyers: It is leaps and bounds better than similar software I've used before.

Good Experience

Mar 20, 2015
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the customizability of the application. We can make it look like how we do business instead of adapting our business to how a canned product tells us it should be done.

Cons: Timeframes. Through no fault of their own, the size of this vendor both makes them accessible when we need something, but adjustments can take time because they get busy.

Recommendations to other buyers: Have a very good concept of your business processes and procedures. Also, be honest with needs vs. "It would be nice."

LogicBox CRM is the best

Nov 11, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Likely

Pros: This product is amazing. I really can't think of anything I don't like about it! There aren't many things you can say that about!

Cons: Please see my comment above. I really cannot think of anything bad to say.

Recommendations to other buyers: Really think about what will meet the your company's needs. LogicBox is likely to fit those needs.

Art Source Inc/Plus Interiors LogicBox Experience

Aug 26, 2014
4/5
Overall
3.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: LogicBox has great people to work with. If you need a customized solution, these are the guys to talk to first. We were assigned a project manager who really helped us narrow down what our needs were and helped us all get on the same page in terms of what our processes are and what we needed.

Cons: Nothing comes to mind. We looked at several customized solutions online, and LogicBox was the best combination of features, price, and support.

Recommendations to other buyers: Have realistic expectations for what you want to achieve with LogicBox. Prioritize your needs, and make sure you don't let small details derail your big picture goals.

Logicbox Review

Jul 30, 2014
4/5
Overall
4.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
2.5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Our project manager, Dan, was very good at asking the right questions to help us drill down to what our real needs were.

Cons: They weren't able to meet all of our reporting requirements. There were also times where the vendors were difficult to get a hold of.

Recommendations to other buyers: Be realistic expectations about what your company is looking for out of Logicbox.

Web-based CRM "LogicBox" meets our expectations

Jan 17, 2012
4/5
Overall

Comments: LogicBox is not the first cloud based application that we have implemented in our company because we are fond of their effortlessness. Therefore, LogicBox hasn´t disappointed us. The software is very customizable and creates powerful reports.

Pros: Powerful reports All-in-one tool