--- title: "vManager Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about vManager Software - reviews, pricing plans, popular comparisons to other Wireless Expense Management products and more." source_url: "https://www.capterra.com/p/114837/vManager/" page_type: "product" language: "en" --- # vManager Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) vManager ## What is vManager? A powerful Technology Spend Management portal designed to help customers gain a holistic view of their technology spend. Single invoice, offering consolidated view of all your technology spend across products and service providers. Inventory management module with historical activity tracking. Order and case management and collaboration tool across all carriers, products and technology environment. Central repository of all contracts and documents. Visibility and analytics. ## What is vManager used for? [Wireless Expense Management](https://www.capterra.com/wireless-expense-management-software/)[Telecom Expense Management](https://www.capterra.com/telecom-expense-management-software/)[Procure to Pay](https://www.capterra.com/procure-to-pay-software/) Top alternative Featured Overall rating Based on 24 user reviews Reviews sentiment Positive 83% Neutral 13% Negative 4% Starting price $5 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for vManager?[Manage this product listing](https://www.g2.com/products/vcom-vmanager/claim_requests/new?auto=true) ## vManager Overview Updated September 2026 AI summary vManager enables organizations to control and monitor telecom expenses by providing tools for billing management, usage analytics, contract negotiation, and inventory tracking. Designed for businesses of all sizes, it supports both fixed and mobile lines and offers features like internal cost allocation, chargeback tracking, customizable reporting, and procurement management, accessible via cloud and mobile deployment options. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### vManager 4.3 (24) VS. [4.8 (12)](https://www.capterra.com/p/187781/Mobil-X-Suite/reviews/) Starting Price $5 Per Feature Starting Price $3 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (24) Ease Of Use 4.8 (23) Value For Money 4.1 (16) Value For Money 4.6 (22) Customer Service 4.3 (21) Customer Service 5.0 (23) ## vManager alternatives Highest Rated [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [SpikeFli Analytics](https://www.capterra.com/p/150641/Telecom-Analytics/) [4.6 (23)](https://www.capterra.com/p/150641/Telecom-Analytics/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/150641/Telecom-Analytics/) [brightfin](https://www.capterra.com/p/154069/MobilityCentral/) [4.7 (36)](https://www.capterra.com/p/154069/MobilityCentral/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/154069/MobilityCentral/) [zLinq](https://www.capterra.com/p/10023571/zLinq/) [4.7 (3)](https://www.capterra.com/p/10023571/zLinq/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10023571/zLinq/) ## FAQs about vManager Overview ### Which roles and teams benefit most from vManager? vManager is most used by IT infrastructure teams, network engineers, systems administrators, and technology leaders who need centralized visibility into network performance and operations. Help desk and support staff use it to troubleshoot issues faster, while managers and executives rely on reporting, monitoring, and service continuity insights to guide decisions. Answer based on 24 reviews Overview ### What company size and specific industries is vManager built for? vManager is designed for businesses involved in mergers and acquisitions, especially mid-market and enterprise organizations in construction, energy, utilities, waste, finance, healthcare, hospitality, legal, manufacturing, retail, supply chain logistics, and transportation. Features and Usability ### What are the key features of vManager? vManager offers activity dashboards and activity tracking for monitoring usage, plus alerts and notifications, call monitoring, and trouble ticketing for operational oversight. It also includes billing and invoicing, split billing, chargeback tracking, internal cost allocation, expense tracking, customizable reports, asset tracking, and inventory management. Getting Started and Support ### What training and onboarding options does vManager offer? vManager provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, scheduled group learning, written reference material, and self-paced viewing for teams that need setup and product information. Answer based on 1 reviews Getting Started and Support ### What customer support options does vManager offer? vManager provides Email/Help Desk, a Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe customer support as very responsive and helpful, with one reviewer saying it is second to none. That feedback suggests support is easy to reach and effective when help is needed. Answer based on 1 reviews ## Features Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Asset Tracking Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Billing for Data Billing for data services Billing for Voice Billing for voice services vManager 25 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing for Data: Billing for data services - Billing for Voice: Billing for voice services - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Chargeback Tracking: Track usage and chargeback for disputed transactions/expenses - Contract Negotiation: Dialogue between two or more parties to resolve points of difference and agree on a set of legally binding terms - Customizable Reports: Alter the layout and content of reports - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Fixed Line Compatibility: Compatible with fixed-line (cable) telecommunication systems - Fraud Detection: Identify and prevent suspicious activity - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Mobile Line Compatibility: Compatible with mobile-line (cellular) telecommunication systems - Move/Add/Change Options: Move/Add/Change Options - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Split Billing: Manage and divide costs, invoices, payments, billings, etc. between two or more entities - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources --- Get Advice We can help you find the software with the features you need. Features 4.1 (21) 4.1 Based on 21 reviews ## Pricing Value for money 4.1 (16) [View pricing plan details](https://www.capterra.com/p/114837/vManager/pricing/) Lifecycle management $5.00 Per Feature, It includes: - Aggregated Buying Power - Asset Tracking - Consolidated Billing - IT Planning - Moves/Adds/Changed/Disconnects - Online Shopping Experience - Ticket Management Operations management $50.00 Other, It includes: - Centralized and Normalized - Document Center - Testing and Deployment - Vendor Management - Vendor Scorecard Expense management Contact Vendor for Pricing It includes: - AP Posting File - GL Coding - Invoice Workflow - Optimization - Report Library - Utilization Value for money 4.1 (16) 4.1 Based on 16 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (21) 4.3 Based on 21 reviews ## User reviews Overall rating 4.3 Based on 24 reviews Filter by rating 5(13) 4(7) 3(3) 2(0) 1(1) Mentioned topic Sorted by most recent NA Noe A. Director, Monitoring Operations Security and Investigations ### "Amazing Product and Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2020 For my business, vManager has simplified my life! If other parts of the organization used this product, they would see how simple and effective this system is. Pros The most impactful feature for me is the inventory. We are quickly able to see what we have active if there are any issues, the IP information, etc. The amount of information we have at our fingertips is fantastic! Cons Nothing that I could speak to at the moment Reasons for choosing vManager I had used this in a previous life and loved it. The software is so feature-rich that it is very difficult to say anything negative about it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JH Jennifer H. Head, Enterprise and People Technology Pharmaceuticals ### "The only tool you need to manage IT and telecom spend!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2020 I managed an 8M communications spend at a global Biotech for many years. We struggled immensely with first getting a handle on inventory, figuring out where we spent our money and on what, and consolidating to a better operational model. Without vManager, I would bet there would still be lines in service that were no longer in use the company would STILL be paying on! Not to mention we were able to replace our entire network, upgrade bandwidth and save over 2M YOY. It's not just the software, its also the entire vCom team you get with it!! Pros The ability to slice and dice your spend into whatever category senior leadership wants in order to provide a full spectrum of spend. It is easy to use, provides priceless insights into categories that often plague IT leadership when asked to break down costs, customer support is second to none! Cons I would really like to see the platform continue to expand further globally. It does some of it fantastic. I think there is more work to be done for organizations that need that competitive advantage to purchasing in global locations Switched from [Planisware Enterprise](https://www.capterra.com/p/72483/Planisware/) Value, ease of use, reporting capabilities and the vCom team Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CS chris S. head of it Financial Services ### "incredible unintuitive" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 July 13, 2020 It is incredible annoying every time I used the platform to find the relevant items to me. When I've taken the time to hunt through and review items, yes, a lot of detail is present. However 99.99% of the time, as a customer I only need the quote you just sent me! I don't need to review data from 5 years ago. Pros It is helpful to have a portal with which to interact Cons When I receive a notice from a vcom employee that I have an item to open in this portal, the item is not titled the same as the landing page to which I am taken when logging in... so for example, if I am told, you have a quote to sign for that service order, and I login, the 'service order' menu tab doesn't contain this item. I have to hunt around every time to figure out what menu the relevant item is buried into. I don't want to learn your platform to sign your quotes, send me to the quote to sign when I login, don't make me know what sub menu the quote is buried. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JA Jorge A. Consulting Architect Computer & Network Security ### "vCom day to day" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 13, 2020 Able to forecast/predict spend. Able to present a clear picture of the cost of our telecom Pros Excellent tool at your fingertips. Easy to use and powerful management necessity Cons most powerful when managing spend acquired with vCom.. lack functionality for other telcom spend. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JG Jim G. Enterprise Manager, Infrastructure and Operations Transportation/Trucking/Railroad ### "Supurb visibility" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 9, 2020 Overall, I think that vManager is a fantastic tool. It allows me to drill into circuit details, orders, and invoices. By consolidating this critical info into this platform, it has saved me many hours of old school processes. Pros Honestly, trying to consolidate the same information across all of the areas would be a huge undertaking. vCom has given us a tool that, in my opinion, is critical in managing our infrastructure details. I just wish I had this tool earlier in my career! Cons Initially the separation of the mobility functions to the rest of the solution was an issue. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PW PAM W. Telephone Accounts Payable Renewables & Environment ### "SPIvcom" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 9, 2020 for my occupation this is just a billing site that houses our inventory - I use it to pay invoices and view inventory Pros Easy to use, find inventory, review costs and non-usage sites Cons I don't use all the functions and features so I don't really have a least Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RM Rian M. Business Partner Management Consulting ### "Persistent Dialing Issues" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 July 9, 2020 Cumbersome and hampering. Instead of creating efficiencies, I've been handed off to several other people and had to explain my issues all over again; each time the VCom representative said "Oh, I should've read the notes." Yes, please read the notes, that's why they are there, so I don't have to explain my issues from the beginning over and over again. I still don't have a solution with my issue. Pros \[SENSITIVE CONTENT HIDDEN\] have been great to work with. Cons I would rather deal directly to the provider than a third party. I feel that it has slowed the progress on finding a solution to my phone issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BM Brent M. Network Engineer Transportation/Trucking/Railroad ### "Great Software and Service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 7, 2020 Pros A great way to consolidate telecom inventory and save money. Cons Hardly any issues at all really. A great hosted offering. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GT Grace T. Administrator Hospital & Health Care ### "user" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 6, 2020 Very good Pros Easy to use, easy to understand and user friendly Cons many features, workable and needs to learn Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RT Randy T. Network Engineer I Transportation/Trucking/Railroad ### "Fabulous product... as soon as it fixes its teething problems" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 July 6, 2020 It does certain things very well, but many features feel half completed with missing options that I personally feel should be "assumed and industry standard". Pros All-in-one interface. Reporting options that are manager friendly. Cons When something doesn't work, it doesn't in a big way and getting resolution can be difficult and (more importantly) time consuming. Reasons for choosing vManager I wasn't part of the decision-making process. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/114837/vManager/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.