Who Uses This Software?

Multi-location companies who need to manage the entire technology lifecycle, from procurement to support to analysis.


Average Ratings

3 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • vCom Solutions
  • www.vcomsolutions.com
  • Founded 2001
  • United States

About vManager

A powerful Technology Spend Management portal designed to help customers gain a holistic view of their technology environment. Single invoice, offering consolidated view of all spend across products and service providers. Inventory management module with historical activity tracking. Order and case management and collaboration tool across all carriers, products and order types. Central repository of all contracts and documents. Visibility and analytics.


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vManager Features

  • Billing for Data
  • Billing for Voice
  • Call Monitoring
  • Chargeback Tracking
  • Contract Negotiation
  • Fixed Line Compatibility
  • Internal Cost Allocation
  • Mobile Line Compatibility
  • Usage Reporting

vManager Reviews

Yes, Easy Telecom.

Nov 29, 2012
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Until you have experienced all your telecom needs being managed through the same system, you just don't know what you're missing. Procurement, trouble tickets, usage summaries, alerts, wireless, reporting, and much more. I could not go back.

Cons: It can be a bit overwhelming at the start, but the vCom staff will be right there for you.

Overall: A must. Period.

Cost Savings and Ease of Use

Aug 01, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Utilizing vManager's ability to see all services and products in a simple to read format, we have found lines and services that we forgot we had. With Zero-usage reports and ideas for cost savings, we are in the process of cutting almost $2500 in monthly spend. With an easy to use interface and support from all of the vCom staff, vManager makes our jobs easier and has reduced our invoice processing time from 7 hours to 15 minutes!

Cons: The only Con has to be that since we don't utilize all of vCom's offered services, some tabs display no information.

Overall: We strongly recommend vCom's vManager for any company, small or large, to help manage Telecom services, reduce cost, and eliminate wasted time.

Biogen Idec: VCom product review

Jul 27, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Hi: I have been using vManager for over one year now. I have used many carrier and TEM applications over the past several years but find the VCom platform one of the easiest to use. The info is all centralized: contract/pricing info, detail inventories, bill copies, etc. I especially like the inventory reporting for monitoring ckt removals, new adds, USOC details, etc. The graphical capability is also appealing, as the data is easy to read and presented in a concise format. In summary, I really like this tool for its ease of use, elegant reporting capability, and clean graphing. The VCom team is also very helpful and always willing to assist, which is a great attribute. Thanks

Cons: None that I can think of

Overall: It's a great, user friendly product and I really enjoy using it; very responsive account team too. They are a great pleasure to work with! Thanks