# FlowMapp Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is FlowMapp the right User Experience (UX) solution for you? Explore 57 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/11487/FlowMapp/reviews --- FlowMapp 4.6 (57) [View alternatives](https://www.capterra.com/p/11487/FlowMapp/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated January 11th, 2026 # Reviews of FlowMapp Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews Hamed B CEODesign, 11 - 50 employeesUsed the software for: More than 2 years. “Its pictograms in sitemap make IA and user flow more beautiful and usable, specially when we need to present it for our design customers!“ June 21, 2023 KM Kveta M UX UI DesignDesign, Self-employedUsed the software for: Less than 6 months. “I asked for a refund (after paying for a year in advance) but did not receive any - it's now been circa 15 days.“ January 4, 2026 MD Matthieu D CEODesign, 2 - 10 employeesUsed the software for: I used a free trial. “Insane tool for UX/UI planning and to share with your client.“ January 20, 2025 KM Kveta M UX UI DesignDesign, Self-employedUsed the software for: Less than 6 months. “I keep getting an error message.“ January 4, 2026 EH Erica H Founder and Quality Assurance Testing ManagerPublishing, Self-employedUsed the software for: 6-12 months. “There's no learning curve, making it a worthwhile investment for your creative journey!“ May 12, 2025 PJ Palatip J StudentComputer Software, 10,001+ employeesUsed the software for: Less than 6 months. “Export format can be a little frustrating because it’s still in development process“ January 20, 2025 EH Erica H Founder and Quality Assurance Testing ManagerPublishing, Self-employedUsed the software for: 6-12 months. “They were helpful with all my questions, even the complex ones.“ May 12, 2025 SC Sharon C studentDesign, Self-employedUsed the software for: Less than 6 months. “So if my school requires a sitemap for websites and not a wireflow, Flowmapp is not the right software for now.“ April 30, 2021 ## Showing most helpful reviews Showing 1-25 of 57 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Hamed B. CEO Design Used the software for: 2+ years ### "A great assistant tool for AI and user flow design" June 21, 2023 5.0 I've been using FlowMapp for many years in my studio and academy. Its pictograms in sitemap make IA and user flow more beautiful and usable, specially when we need to present it for our design customers! The collaboration and communication options is so useful to accelerate the feedback process. I use this tool in our academy to educate IA and user flow instead of some general tools like Miro. Because it helps my students to understand the logical relation between information architecture and user flow design. Pros One of its unique features is the logical relation between information architecture items and user flow design section. So we can use IA items to design user flows and it avoids a mess in hierarchy. Cons It will be great if it support RTL languages in design. Alternatives considered [FigJam](https://www.capterra.com/p/265222/FigJam/) Reason for choosing FlowMapp FlowMapp is dedicated and optimized for UX design. Switched from [Miro](https://www.capterra.com/p/128955/Miro/) FlowMapp is dedicated and optimized for UX design. Review Source MV Marco V. Developer Online Media Used the software for: Less than 6 months ### "Flowmapp is the tool to go to for sitempa, user flows, content planning and wireframes" November 25, 2024 5.0 It has a nice interface and it flows are great. The overall UI is very nice. I love working with the tool. Pros It integrates sitemap, user flows, wireframes and a bit of content planning in one tool. Cons You have to get used to not right clcik the mouse :-) Alternatives considered [Miro](https://www.capterra.com/p/128955/Miro/)[Whimsical](https://www.capterra.com/p/172789/Whimsical/)[MockFlow](https://www.capterra.com/p/145711/MockFlow-WireframePro/)[Visibly](https://www.capterra.com/p/182550/Visibly/)[Octopus.do](https://www.capterra.com/p/185705/Octopus/) Reason for choosing FlowMapp Price, more tools in one, and a very nice UI overall. Switched from [Balsamiq](https://www.capterra.com/p/145723/Balsamiq-Mockups/) More tools in one. Not only wireframes but also sitemap and user flows Review Source KM Kveta M. UX UI Design Design Used the software for: Less than 6 months ### "This has now been resolved to my satisfaction. The FlowMapp team has been very helpful. " January 4, 2026 1.0 I needed to use Flowmap to crawl a particular website and to create a sitemap. However, this feature does not work at all. I keep getting an error message. The team at FlowMapp suggested that I add sitemap.xml to the end of the URL address, but it did not fix the issue. This has now been resolved to my satisfaction. The FlowMapp team has been very helpful Pros It seems to be very easy to use for a beginner. It is an intuitive and very visually pleasing - but some features do not work. Cons The URL sitemap creation feature did not work for me at all. I kept getting an error message. Adding sitemap.xml at the end of the URL did not fix the problem Switched from [FigJam](https://www.capterra.com/p/265222/FigJam/) The option to crawl a URL and create a sitemap faster using the FlowMap feature, but it turned out it did not work for the particular website I needed it for. Review Source MD Matthieu D. CEO Design Used the software for: I used a free trial ### "The best UXUI tools for planning and sharing with clients" January 20, 2025 5.0 Pros Insane tool for UX/UI planning and to share with your client. Helps them understand quicker Cons Quite limited library when it comes to wireframes Switched from [FigJam](https://www.capterra.com/p/265222/FigJam/) Flowmapp is better because it is tailored for UX/UI Design, so everything is built-in and faster Review Source Tammy A. Online Marketing Expert - Digital Marketing Expert - Search Marketing - Internet Marketing Expert Marketing and Advertising Used the software for: 2+ years ### "Great organizer and time saver!" August 4, 2021 5.0 Content & photo gathering. Mockups, user flow, customer journey, wireframes. Such a time saver and keeps everything so organized! Pros The FlowMapp platform is fantastic! Being able to add our team and clients with different levels of access has saved us SO much time in gathering content and images not to mention creating an easy-to-use working sitemap, customer journey maps, user flows, and personas (all with premade templates, or from scratch!) We can't say enough awesome things about these guys!👏😃 Cons Needs an undo button to erase mistakes. Nothing else! Alternatives considered [Mockplus](https://www.capterra.com/p/160773/Mockplus/)[Lucidchart](https://www.capterra.com/p/146136/Lucidchart/) Reason for choosing FlowMapp Cost and ease of use along with all the extras they've added! Switched from [Figma](https://www.capterra.com/p/175027/Figma/) Cost and ease of use. Review Source Rafael H. CEO Computer Software Used the software for: Less than 6 months ### "Wow! FlowMapp has given me peace of mind!" March 25, 2021 5.0 I sincerely have peace of mind now. I manage a ton of projects, ideas are always popping up and bugs are inevitable. The sheer amount of thoughts I manage daily can be overwhelming. FlowMapp helps me organize the present and future in a beautiful way. Pros FLowMapp is clearly created by product developers, designers and project managers. What I like most is the beautiful user interface. Creating projects is super easy and each project can have the master sitemap, funnels, user journeys and personas grouped by project. I also like the labeling system which allows me to quickly see the status of each paid... is it in progress, done or pending etc. Cons I'd love for FlowMapp to integrate with Nifty PM. This would be a lights game changer. However, even without the integration, I am thrilled to be a FlowMapp user! Switched from [Slickplan](https://www.capterra.com/p/160390/Slickplan/) I needed more! I need more features and more control over the entire process. Review Source EH Erica H. Founder and Quality Assurance Testing Manager Publishing Used the software for: 6-12 months ### "I absolutely love it!" May 12, 2025 5.0 I love this app! It works great and the customer support is fantastic. They were helpful with all my questions, even the complex ones. Let’s build the web! Pros Navigating website planning tools can be challenging, often leading to lost files and disorganized documents. With FlowMapp, you can effortlessly create your next website, web app, or app all in one place. What I love most is its intuitive interface; it sets a new standard that feels fresh and modern, perfect for designers, developers, and any team. There's no learning curve, making it a worthwhile investment for your creative journey! Cons While it might initially seem a bit pricey, rest assured that even the most basic version is packed with everything you need to thrive. The abundant resources included ensure your path to success is well within reach. Review Source AB Aurélien B. Web Jedi Computer Software Used the software for: 1-2 years ### "A must-have tool for web design and UX planning!" January 27, 2025 5.0 My experience with FlowMapp has been outstanding. It has become an essential part of my web design and UX planning process. The tool has evolved over the years, introducing helpful features while maintaining its simplicity and ease of use. It's a must-have for anyone working in web design, UX, or project management. Pros FlowMapp is an incredibly intuitive and user-friendly tool that has streamlined my workflow for over four years. I love its clean interface, which makes it easy to create and visualize sitemaps and user flows. The collaboration features are fantastic, allowing seamless teamwork with clients and colleagues. The drag-and-drop functionality and customization options make structuring projects effortless. Cons While FlowMapp is fantastic overall, I’d love to see more integrations with other tools I use daily, such as project management platforms. Additionally, the mobile experience could be improved for better on-the-go access. Review Source DM Dana M. Art Director Graphic Design Used the software for: 6-12 months ### "This app streamlines my process" November 21, 2024 5.0 I discovered Flowmapp a few years back and loved how easy it was to build a sitemap and organize my content, but now with all the new features I think it will become vital to my web development process. I recently had a larger site to quote, so I quickly built my sitemap, charted out the page features, and estimated my expenses. I spent less time preparing my estimate, but I also felt like my numbers were more accurate since I could visually account for everything. I'm excited to explore other features and add them to my process. Pros I love that Flowmapp combines everything I need for my website onboarding and discovery process in one app. I can build super quick sitemaps, estimate my projects, request client content, and build wireframes all within a simple easy-to-use platform! Cons The AI integration is not as robust as other apps I looked at but I’m hoping this area will continue to improve. Switched from [Adobe XD](https://www.capterra.com/p/168423/Adobe-XD/)[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Draftium](https://www.capterra.com/p/182056/Draftium/) Flowmapp allows me to do more and faster Review Source MW Mel W. CCO Design Used the software for: 2+ years ### "We like FlowMapp, but our clients LOVE it!" June 4, 2025 5.0 Overall, FlowMapp is an awesome tool and we've used it for many years. We keep renewing year after year. Pros We love the ease of use and consistent UI/UX, also really appreciate how easy it is to scale diagrams. Cons Wish it had more templates, the ones they provide are great, but it be nice to have a little wider variety. Review Source CM Craig M. Designer Design Used the software for: I used a free trial ### "Great app for website planning and development" December 30, 2024 5.0 Still a lot to learn, but very happy so far. Pros This is so much more than a flowchart or mind map when it comes to planning websites or apps. Adding blocks to the chart which can then become wireframes is probably my favourite feature. I use Figma for design but haven't yet tried the export connection. If this works well, I can conceivably go from an idea to code in a fraction of the time it currently takes me. Cons It would be nice if the connectors between pages were a little less clunky. I would like to be able to smoothly add multiple links between pages via the blocks rather than just the page. Review Source TL Tony L. COO Computer Software Used the software for: Less than 6 months ### "Good bang for you buck!" October 22, 2024 5.0 I use it mostly to map out user sequences. Pros It does what it's supposed to do! Great for siloing sites and mapping out user experiences. Cons It's quite pricey. But worth it in the end. Review Source PS Patsy S. Web Support Alternative Medicine Used the software for: Less than 6 months ### "Wouldn't be without it" October 4, 2021 5.0 See above. Also, quite intuitive and the support team is there to get you moving if you get stuck (example: adding text to the logic shapes on the User Flow). Pros I started reviewing webpages for a customer for recommending edits. Once the process got into the second and third round, it became such a time-consuming effort to keep track of what edits were still outstanding. I found FlowMapp on Google, mocked-it up and showed to my customer...including a User Flow to manage the pass-off of the pages. What a relief to have a pictorial of the site...and if my name is not on the "Label", I am not needed that day. Customer loves it, subscribed and took ownership of the subscription. We love that after an update has been made to FlowMapp as to the status of edits on a page, that a notice can be sent with detail to our inbox...a "one tool" solution. Cons Our website has an enormous number of "Learning Pages"...therefore the same level on the hierarchy. In order to see them all, we need to shrink the page to 40%. It would be much better if you had a choice to list these vertically. I know there is a vertical view in the "Text" view, but I'd like this option in the graphic view as well. Also, each time you enter FlowMapp, it would be good if your previous scale and location were saved. (Each time I enter I need to scale down and scroll over.) Review Source VR Verified Reviewer CTO Internet Used the software for: 1-2 years ### "Perfect software for managing web projects" November 19, 2020 5.0 Pros I love the ease of use of this software, the UI is very intuitive and it makes you productive from the get-go, no need to poke around and learn how to use it. The sitemap functionality is prefect to map out web projects of any scope and complexity. Cons Nothing really, it has all the features one would expect from a software of this kind. Review Source Response from FlowMapp November 30, 2020 Thank you very much! JB Jae B. Agency Director Information Technology and Services Used the software for: Less than 6 months ### "Best tool for sitemap generation & UX strategy creation" May 20, 2021 5.0 FlowMapp has been an invaluable tool in formulating a UX strategy both for our private and educational sector clients. The support has also been stellar, responding in less than a day in most cases. Pros FlowMapp is pretty much the only tool in the market that combines user profiling (personas), user journey mapping, user flow mapping, and comprehensive sitemapping tools. The biggest draw was the sitemapping features. It quickly lets you add, move, and edit pages and sections, even for a fairly large site. The ability for team members and/or clients to participate in a conversation per page is also a plus. Cons There are some features I'd like to have, such as the ability to have more than one sitemap per project. Thankfully, that and other features are on the way in the upcoming version 2. Review Source VR Verified Reviewer UX designer Design Used the software for: 1-2 years ### "Simple software and robust features" April 10, 2021 5.0 Pros It's easy to use, love the robust functions, just the best option to do flow maps. Cons Not so much by now, i hope more people can know about this software. Review Source AW Amy W. Site Designer Design Used the software for: I used a free trial ### "Intuitive and easy to get started" March 5, 2021 4.0 I was impressed with how quickly I could generate a site map, customer journey, user flow and personas all in one connected place. The teams progress is illustrated by status tags on each area of the sites architecture, making it a visually pleasing and fast way to see progress and show it to others. Pros It was really easy to get started. It’s pretty intuitive and easy to use. If you are wondering how to do something, just try what makes sense. That’ll probably be how you do it. Cons Project or Product managers can see things visually and that's great, but having to search through whatever comments were made feels a little clumsy. I'd like to see some sort of organization there. Review Source VC Vivian C. Project Management cum Designer Design Used the software for: I used a free trial ### "My startup journey with the help of FlowMapp" December 2, 2020 5.0 Pros I can do my proposal using only 1 software. UI of the software are pleasant, most importantly, it's easy to use. In one software I can complete the user flow, sitemap, customer journey and even personas. Cons So far I doesn't encounter with any cons Alternatives considered [Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[Marvel](https://www.capterra.com/p/171098/Marvel/) Reason for choosing FlowMapp All in one. Review Source AB Alexandre B. Lead Acquisition Manager Mechanical or Industrial Engineering Used the software for: I used a free trial ### "Easy to use" October 30, 2020 5.0 I needed a basic tool (but not too much) to brainwork emails workflows before building it. FlowMapp is perfect for it. Pros Easy to use, content-driven architecture, nice branding. Cons Nothing for now ! The tool is easy to use and offers multiple possibilities. Review Source Response from FlowMapp November 2, 2020 Thank you very much, Alexandre! Austin R. Design manager Legal Services Used the software for: 1-2 years ### "Great for anyone" February 4, 2025 5.0 Great for building out websites for work and school Pros Easy to use without sacrificing anything. Cons Could use more templates but that's about it Review Source KS Kushal S. CoFounder Computer Software Used the software for: Less than 6 months ### "Easy to Start!" April 19, 2025 4.0 Was very easy to use and got my flow chart setups done exactly like i wanted to very quick! Pros Ease of use, love the designs and how easy it was to start Cons Load times, took a bit too long to load in my browser Review Source PJ Palatip J. Student Computer Software Used the software for: Less than 6 months ### "PalatipJant" January 20, 2025 5.0 Love it, recommend it. Easy to use for all the tools Pros The aesthetic, and easy to use. Its super user friendly app in this category. All the tools you need for userflow and sitemap. Cons Export format can be a little frustrating because it’s still in development process Switched from [Miro](https://www.capterra.com/p/128955/Miro/) The price for miro are too high for student like me Review Source MB Miel B. UXUI Designer Design Used the software for: Less than 6 months ### "The best app you need to know!" September 9, 2024 5.0 Amazing, \[sensitive content hidden\], perfect! I love it, now I use Flowmapp in every project Pros Is really easy to use, and organize my projects Cons I really like everything, maybe the IA can be more speed Review Source Randy G. Owner/Founder Marketing and Advertising Used the software for: Less than 6 months ### "A Well-Integrated UX Tool that Promises to Become a Comprehensive Solution" December 2, 2020 5.0 The software is robust, and it took a bit of playing around to grasp some of the more nuanced options available. The sitemapping tool is pretty easy to pick up, but working with personas has been a little more challenging – a tutorial prompt/guide would be helpful. Pros The sitemapping tool is incredible. Not only are you able to create traditional sitemaps (which you can view either visually or in a tree structure), but you can also designate sections and content within each page of that map. This means that you can create really robust outlines for the entire contents of a website that make it really easy to collaborate between strategists, designers, developers, and stakeholders in the website design process. Each page can also have a "cover" that gives a general concept of what the page layout might look like (for example, to provide an at-a-glance distinction between a landing page, a blog index page, a single article page, and a contact page). They have a default cover set, or you can create and upload your own. The persona development tool is one that I've only just begun playing with, but it already seems pretty powerful and helpful in developing user experiences and flows. The thing that has me most excited, though, is the way all the various pieces of FlowMapp integrate with one another. The sitemap you create flows into the user flow, which uses the personas and allows you to create seamless customer journeys. Rumor has it that they're working on a wireframing tool as a part of the FlowMapp toolkit, and I can't wait to see how that integrates with the rest of their products. Cons The sitemapping tool was really easy for me to just pick up and begin using, but the persona tool would benefit from having a tutorial/walkthrough prompt. It's a really robust offering, but the nuances have taken me a while to figure out. Switched from [Balsamiq](https://www.capterra.com/p/145723/Balsamiq-Mockups/) More robust, integrated feature set. Review Source BS Bruno S. Co-Founder Marketing and Advertising Used the software for: Less than 6 months ### "Must use for Web Designer and Project managers" July 8, 2024 5.0 Almost perfect. A must have for web freelancers and agencies. Recommend strongly. Pros Flexibility, fast, easy to use, planning perfect companion Cons Could improve on features and include project management with Gantt Chart Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.