---
title: "Eventbrite Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Eventbrite Software - reviews, pricing plans, popular comparisons to other Festival Management products and more."
source_url: "https://www.capterra.com/p/114949/Eventbrite/"
page_type: "product"
language: "en"
publication_date: "2026-09-28"
---

# 

 Eventbrite Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 28, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Eventbrite

## What is Eventbrite?

Eventbrite is an event ticketing and marketing platform that helps event organizers create, manage, and promote events. From concerts to festivals, and community events to conferences, Eventbrite empowers millions of events in various countries, giving access to a network of people looking for unique things to do. Its ticketing solutions, as well as event management and marketing tools, help teams sell tickets, grow the community, and drive more revenue.

## What is Eventbrite used for?

[Event Management](https://www.capterra.com/event-management-software/)[Ticketing](https://www.capterra.com/ticketing-software/)[Registration](https://www.capterra.com/registration-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 5,831 user reviews

Reviews sentiment

Positive

95%

Neutral

4%

Negative

1%

Pros & cons

Streamlined event setup process

Comprehensive event promotion tools

Frequent technical glitches

High and confusing fee structure

Contact vendor  
for pricing

Free trial  
not available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

-   Event Management / 2026
-   Ticketing / 2026
-   Registration / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Eventbrite?[Manage this product listing](https://www.g2.com/products/eventbrite/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Eventbrite

4.6 (5,831)

VS.

[4.9 (789)](https://www.capterra.com/p/147664/EventCreate/reviews/)

Starting Price

Contact vendor

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (5,825)

Ease Of Use

4.8 (2,493)

Value For Money

4.5 (3,599)

Value For Money

4.8 (1,240)

Customer Service

4.3 (3,328)

Customer Service

4.8 (1,525)

## Eventbrite alternatives

[4.5 (1,099)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (6,123)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.7 (80)](https://www.capterra.com/p/130158/EventsAIR/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.9 (596)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/)

Starting price

$0.28

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/114949/Eventbrite/alternatives/)

## FAQs about Eventbrite

Overview

### What problems does Eventbrite solve?

Eventbrite solves the chaos of manual event registration, scattered RSVPs, ticket sales tracking, attendee check-in, and social promotion by centralizing everything in one workflow. Event marketers, nonprofit organizers, colleges, trainers, and community teams use it to fill events faster, manage capacity, communicate updates, and capture attendee data without spreadsheets.

Answer based on 5334 reviews

Overview

### Which roles and teams benefit most from Eventbrite?

Eventbrite is most used by business owners, founders, executives, and operations managers who need to create events, manage registrations, and track attendance. Marketing teams use it to promote events and measure reach, while educators, project coordinators, and administrative staff rely on it to organize workshops, classes, and community programs efficiently.

Answer based on 5764 reviews

Overview

### What company size and industries is Eventbrite built for?

Eventbrite is designed for small businesses, which make up 73% of reviewers, and it appears most used in Education Management at 7%. It also serves music, food and beverage, retail, charity, Non-Profit Organization Management at 5%, Marketing and Advertising at 5%, plus midsize businesses at 11% and enterprises at 16%.

Answer based on 5818 reviews

Features and Usability

### What are the key features of Eventbrite?

Eventbrite includes core event management features like event registration, online ticketing, payment processing, and attendee management. Reviewers also focus on email notifications and event reminders for communication, plus customizable event pages and reporting/analytics. Differentiating features include barcode ticket scanning, reserved seating, social media integration, and support for virtual events.

Answer based on 4840 reviews

Integrations

### Which third-party tools and platforms does Eventbrite integrate with?

Eventbrite integrates with more than 30 third-party tools, including Google Calendar, PayPal, Mailchimp, WordPress, SurveyMonkey, Stripe, Meta for Business, and Google Analytics 360. Its integrations span payments, email marketing, website publishing, analytics, and event promotion, with additional options such as Constant Contact and HubSpot Marketing Hub.

Answer based on 524 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Eventbrite?

Eventbrite is easy for attendees and occasional team members to learn quickly, especially for basic event setup, registration, and check-in. It offers in-person training, live online sessions, webinars, documentation, and videos. Admins handling ticket rules, communications, or recurring events often need more time because the back end can feel clunky.

Answer based on 164 reviews

Getting Started and Support

### What customer support options does Eventbrite offer, and how do users rate the experience?

Eventbrite offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representative support, and chat. Users often describe support as helpful, attentive, and effective when reached, but many also report uneven response times, difficulty reaching a live person, and slower help for free users or during busy periods.

Answer based on 380 reviews

Security

### How does Eventbrite handle data security and access control?

Eventbrite uses secure payment processing, a trusted checkout experience, privacy toggles, password-protected sign-up links and events, login-based ticket access, permission sharing for admin event access, and mobile check-in for access control. Some reviewers note weaker protection for free public events, concerns about scams, spam registrations, and occasional data privacy or breach worries.

Answer based on 131 reviews

Event management

### How good is Eventbrite for managing events?

Eventbrite makes event setup, ticketing, registration, and attendee communication easy for most organizers. Small businesses, nonprofits, and marketing teams use it to launch events quickly, manage ticket tiers, track attendance, and send updates, though some users want lower fees, deeper reporting, and more control over page design.

Answer based on 4840 reviews

## Who uses Eventbrite?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Streamlined event setup process

95% positive reviews out of 1278

Most reviewers find ease of use important, highlighting intuitive setup, minimal training, and quick event management.

Gracie P.

Parent Partner, 11 - 50 employees.

"The process is quick and can be done in a timely manner (around 3 minutes or less)."

Frequent technical glitches

53% negative reviews out of 505

Some reviewers report bugs and issues, including slow loading, interface problems, and occasional event page errors.

Sam F.

Chief Technology Officer, 1,001 - 5,000 employees.

"The user interface is way too cluttered and I get lost trying to locate the reporting for the sessions."

Comprehensive event promotion tools

99% positive reviews out of 181

Most reviewers describe social media integration as essential for broad event promotion and participant engagement.

Mittal B.

Recruiter, 11 - 50 employees.

"The seamless integration with social media and the detailed analytics are major strengths, making it easy to reach and engage with attendees."

High and confusing fee structure

52% negative reviews out of 341

Some reviewers describe pricing as expensive, with unclear or rising fees impacting budgets and profit margins.

Paula G.

Co-founder, 2 - 10 employees.

"Two, while you get a lot, the fees are very high and they keep going up. Either your guests cover them or you have to."

Efficient RSVP and ticket tracking

94% positive reviews out of 179

Most reviewers indicate RSVP management simplifies attendee tracking, headcounts, and communication for various event types.

Allison G.

Owner, 2 - 10 employees.

"I like how easy it is to schedule and monitor RSVPs for events of all sizes (and all ages of those invited which is key!!!)"

Slow and limited customer service

42% negative reviews out of 318

Some reviewers feel customer support is difficult to reach, slow to respond, and lacks helpful communication channels.

Anonymous User

Events Producer, 5,001 - 10,000 employees.

"When using eventbrite I ran into a few accounting issues and resolving them was really tricky due to a lack of customer support."

## Features

AI summary

Based on 7,426 Festival Management reviews

Capterra data shows that buyers of event management software rank the following features as their top priorities:

-   **Registration Management** (**53%** of reviewers rated this feature as critical)
-   **Event Scheduling** (**52%**)
-   **Attendee Management** (**48%**)

Eventbrite supports all three features that reviewers rate most highly: **Registration Management**, **Event Scheduling**, and **Attendee Management**. Together, these capabilities help businesses handle sign-ups, plan event timelines, and keep attendee details organized, allowing teams to run events more efficiently and deliver a better attendee experience.

Registration Management

4.6 (974)

64.99% of 974 reviewers that rated this feature as important or highly important

You benefit from streamlined attendee tracking, customizable ticketing, and real-time updates with this capability. Reviewers appreciate the easy-to-use dashboard, efficient communication, and export options, though some mention higher fees and occasional issues with custom questions.

Event Scheduling

4.7 (949)

65.75% of 949 reviewers that rated this feature as important or highly important

Eventbrite offers a straightforward way to schedule events, set dates, and manage recurring or one-time activities. Users think the scheduling tools are user-friendly, flexible, and help keep events organized, though some wish for improved navigation when handling many events.

Attendee Management

4.5 (717)

59.41% of 717 reviewers that rated this feature as important or highly important

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Mobile Access

4.6 (217)

84.79% of 217 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Customizable Forms

4.4 (456)

53.29% of 456 reviewers that rated this feature as important or highly important

Customize contracts and forms to collect specific information

Barcode/Ticket Scanning

4.6 (715)

60.84% of 715 reviewers that rated this feature as important or highly important

This aspect helps you enter events quickly by scanning tickets from your phone, reducing wait times and ensuring only valid entries. Reviewers highlight the convenience, paperless options, and reliability, noting it speeds up check-in and works well for both organizers and attendees.

Eventbrite 67 features

### All Features
- Access Control: Regulate who can view information within the system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event
- Attendee Tracking: A list of registered participants
- Audience Engagement: Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A)
- Badge Management: Create, manage, and print wearable badges
- Barcode/Ticket Scanning: This aspect helps you enter events quickly by scanning tickets from your phone, reducing wait times and ensuring only valid entries. Reviewers highlight the convenience, paperless options, and reliability, noting it speeds up check-in and works well for both organizers and attendees.
- Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Class Registration: Online registration for classes
- Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows
- Contact Management: Manage, organize, and store contact information
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Data Management: Searchable repository of information about clients
- Customer Support: Provide online support for your customers through live chat or help desk functionality
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Registration: Online registration for events
- Event Scheduling: Eventbrite offers a straightforward way to schedule events, set dates, and manage recurring or one-time activities. Users think the scheduling tools are user-friendly, flexible, and help keep events organized, though some wish for improved navigation when handling many events.
- Event Ticketing: Manage tickets for specific events
- Exhibit/Vendor Management: Manage location logistics and coordinate the participation of exhibitors or vendors in an event
- For Virtual Events: Designed for events that occur online
- Group Registration: Register a group/batch of attendees
- Kiosk Ticketing: Obtain tickets via Kiosk upon arrival at event
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Mobile Access: Access software remotely via mobile devices
- Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Registration: It gives you a simple and convenient way to register for events from anywhere, with customizable forms and secure payments. Reviewers indicate the process is fast, user-friendly, and reliable, and they value integrations with Google, Facebook, and Apple for seamless logins.
- Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information
- Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site
- Payment Processing: Accept, record, and reconcile financial transactions
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Print-at-Home: The ability to print tickets before arriving
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Refund Management: Oversee the process of issuing refunds
- Registration Management: You benefit from streamlined attendee tracking, customizable ticketing, and real-time updates with this capability. Reviewers appreciate the easy-to-use dashboard, efficient communication, and export options, though some mention higher fees and occasional issues with custom questions.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reserved Seating: Specify type/number of reserved tickets based on seating selected during booking
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Seating Map: For selection of seat at booking or check-in
- Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Social Promotion: Market event via social media tools
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Ticket Reservations: With this capability, you can easily reserve tickets, track availability in real time, and manage attendee numbers for better planning. Reviewers appreciate the intuitive process, digital ticket delivery, and clear attendee tracking, though some mention confusion with ticket pricing and extra fees.
- Ticketing: Customize, sell, and distribute tickets
- Venue Management: Includes all operations and activities associated with a physical space or location that is used for hosting events
- Volunteer Management: Manage volunteer information and direct volunteer resources
- Website Integration: Seamlessly integrates with 3rd party websites
- Website Management: Built-in website builder or integration with third-party site
- Weddings/Parties: Software that specializes in weddings, public and private parties

---

Get Advice

We can help you find the software with the features you need.

Features

4.5 (5,795)

4.5

Based on 5,795 reviews

## Pricing

Value for money

4.5 (3599)

Free Version

[View pricing plan details](https://www.capterra.com/p/114949/Eventbrite/pricing/)

Basic

3.7%+$1.79 service fee/ticket

It includes:

-   Eventbrite Ads
-   Email campaigns
-   AI event creation
-   Custom pages and multiple ticket types
-   Mobile check-in
-   Waitlists
-   Custom registration forms
-   Data insights and reporting

Value for money

4.5 (3,599)

4.5

Based on 3,599 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (3328)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (3,328)

4.3

Based on 3,328 reviews

## User reviews

Overall rating

4.6

Based on 5,831 reviews

Filter by rating

5(3939)

4(1596)

3(221)

2(34)

1(41)

Mentioned topic

Sorted by most recent

AN

Anonymous User

Veterinarian

Veterinary

### "Eventbrite is the marketplace for events"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 5, 2026

Pros

It allows outreach to a much larger audience for public listings that would otherwise not have exposure.

Cons

After the event Eventbrite can advertise similar competing local events to those that attended yours.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CB

Casey B.

Area Director

Events Services

### "So User Friendly!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 2, 2026

My overall experience with Eventbrite has been nothing short of a great experience. The ease of using it made my life so much easier!

Pros

Eventbrite is so easy to use. We hosted a speaking event and it made selling tickets a breeze! I would definitely recommend!

Cons

There was not a single thing I did not like about using Eventbrite. Very user friendly and very cost effective!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Sonu P.

Systems Analyst

Consumer Goods

### "Easy and Convenient Event Booking Platform"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 1, 2026

Overall, my experience with Eventbrite has been positive. It makes finding and booking events relatively simple, with a smooth registration and payment process. Email notifications are helpful, and managing tickets is convenient. While there are a few areas where the user experience could be improved, Eventbrite is a reliable platform for both discovering events and managing registrations.

Pros

Eventbrite is easy to use for discovering events, registering for tickets, and managing bookings. The platform has a clean interface, and the email confirmations and event updates are generally clear and timely. The payment process is straightforward, and having ticket details available in one place makes attending events convenient. Reporting and event management features are also useful for organisers.

Cons

Some features can feel a little difficult to find, and there can occasionally be minor bugs or delays when navigating between event details, tickets, and account information. The overall value can also depend on the event, particularly when additional booking or service fees are added.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JG

Julio G.

Photography

Photography

### "Great for events and new experiences."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 30, 2026

Its still a very pleasant experience. The pros outweigh the cons 10 to 1. Ive learned about and tried so many activities in my area that i would not have ever known about.

Pros

Very easy to book events. The amount of events and the ease to browse is a big plus for any user. Acessing tickets once youve booked is easybas well.

Cons

The ads are a bit of a headache at times. Sometimes purchasing tickets can be an issue and you get an error message. if you try a second time to get your tickets you may be charged twice.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

Shiv S.

Software engineer

Medical Devices

### "Excellent Platform for Event Management and Ticketing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 27, 2026

Eventbrite simplifies the entire event management process by centralizing registrations, ticket sales, attendee communication, and event reporting. It has reduced manual administrative work, improved attendee tracking, and made it easier to market events to a wider audience. This has helped us save time and deliver a more professional experience for attendees.

Pros

Eventbrite makes it easy to create, promote, and manage events of all sizes. The platform offers a user-friendly interface, streamlined ticketing, attendee registration, and event promotion tools all in one place. It also provides useful analytics and integrations that help organizers track event performance and improve attendee engagement.

Cons

The platform fees can become noticeable for paid events, particularly for smaller organizers with limited budgets. While Eventbrite offers many customization options, certain aspects of the event page design and registration experience could be more flexible for organizations seeking highly customized branding.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Dominique C.

Registered Behavioral Tech

E-Learning

### "Eventbrite review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 22, 2026

My overall experience using this software is that it is great when it pertains to customer support and it provides a lot of information and details.

Pros

What I like about this softer is that it is easy to use and it is accessible across other websites and platforms.

Cons

What at least like about this software is that sometimes it’s not up-to-date if an event is full or not, sometimes it doesn’t notify you.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ekpono A.

Software Engineer

Translation and Localization

### "Reliable event and ticket management but with high fees"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 22, 2026

Eventbrite does the basics well. Sending invites, tracking RSVPs, and messaging guests about changes is easy, and paid tickets go through without any fuss.

Pros

One of the major things I like about Eventbrite is the ability adjust and notify guests invited to events easily. I like how the payment system works and how people can easily pay for paid sessions. I highly recommend them independent platform to manage people attending your event.

Cons

As an organizer, the high per-ticket processing fees, the event page layouts is rigit to customize and delay in payout for customers that are not enterprise users

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Gregg S.

Transportation

Transportation/Trucking/Railroad

### "Gig promotion and ticketing "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 21, 2026

I use it for all my needs as far as promoting gigs and selling tickets or even to promote a free gig

Pros

It's a great way to promote your event and sell tickets or even give away tickets really simple to use.

Cons

It's maybe not as mature as some other programs but it definitely does the job and isn't costly , like some of the other programs are

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

John S.

Manager

Telecommunications

### "RSVP for your Account Today!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

September 15, 2026

Eventbrite is quick and simple to use and provides everything you really need in a format that many users are already familiar with from their lives.

Pros

Eventbrite provides a great resource for ticketing and RSVP as well as communications with prospective attendees. It also allows users across teams to share access to events so they can collaborate. Their features are cost-effective and provide tremendous value. It is easy to use and set-up. The reporting features are exactly what you need (check-ins).

Cons

The design of the event pages require some imagination to make your page stand out among other events.

Switched from

[EventCreate](https://www.capterra.com/p/147664/EventCreate/)

The back-end was easier to use on Eventbrite.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GD

Gm D.

KTF

Health, Wellness and Fitness

### "Eventbrite is a safe choice for managing your events"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

September 14, 2026

Overall, I'd recommend Eventbrite because your audience is more likely to recognise and trust it than other event hosting sites.

Pros

For us, Eventbrite is a tried and tested host site for our events with a brand name that attendees know and trust.

Cons

It used to be the only game in town but these days I don't think Eventbrite is necessarily the cheapest or the most modern option out there.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/114949/Eventbrite/reviews/)

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