--- title: "Eventbrite Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Eventbrite the right Event Management solution for you? Explore 5823 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/114949/Eventbrite/reviews/" page_type: "reviews" language: "en" --- Eventbrite 4.6 (5823) [View alternatives](https://www.capterra.com/p/114949/Eventbrite/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Eventbrite Ease of use 4.6 Customer Service 4.3 ## Pros and Cons in Reviews MM Masoud M ConsultantSports, 2 - 10 employeesUsed the software for: 6-12 months. “Its strong brand recognition and large user base make it easier to reach potential attendees, while the streamlined ticketing and registration process enhances the attendee experience. Although the transaction fees and limited customization options can be drawbacks, the convenience, accessibility, and comprehensive event management features make Eventbrite a valuable tool for event organizers.“ June 22, 2026 Marc R Digital Media SpecialistEducation Management, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “The platform charges service fees and payment processing fees per ticket, which can add up quickly and either cut into revenue or increase ticket prices for attendees.“ May 19, 2026 Ashley G HR ManagerMaritime, 51 - 200 employeesUsed the software for: More than 2 years. “It simplifies what can otherwise be a very time-consuming process by bringing event creation, registration, attendee communication, and response tracking into one easy-to-use platform.“ May 19, 2026 Marc R Digital Media SpecialistEducation Management, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “One of the main drawbacks of Eventbrite is its fee structure, which can be a concern—especially for smaller events or organizations with tight budgets.“ May 19, 2026 Ashley G HR ManagerMaritime, 51 - 200 employeesUsed the software for: More than 2 years. “I also value the ability to send reminders and communicate updates to invitees if event details change, which helps keep everyone informed and organized.“ May 19, 2026 SF Sam F Chief Technology OfficerInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “They still will not allow you to create an audience segment based on who owes money yet, which is causing me a ton of problems with my accounting.“ May 13, 2026 SP Susan P OwnerRetail, 2 - 10 employeesUsed the software for: Less than 6 months. “It acts as an incredibly reliable tool for handling registrations and communication, though the platform's rigid structure and pricing model leave room for improvement.“ June 19, 2026 KW Kate W Office ManagerSports, 2 - 10 employeesUsed the software for: 1-2 years. “As with everything when you are a small business fees can add up, especially for paid events, and some customization options are limited.“ April 25, 2026 ## Showing most helpful reviews Showing 1-25 of 5823 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Furkan A. Founder Design Used the software for: 2+ years ### "Easy and Reliable Event Management" August 19, 2026 5.0 I’ve used Eventbrite to manage the full process from publishing an event to registrations and attendee communication. Payments and ticket confirmations work smoothly, and the automated emails reduce a lot of manual follow-up. I also find the interface easy to navigate and the reports useful for quickly checking sales and attendance. Support resources have been helpful when I’ve needed clarification. Considering how much of the event workflow it handles in one platform, I’ve found the overall value to be very good. Pros Event creation and ticket management are very easy to handle, even when setting up an event quickly. I especially like having registration, payments, attendee emails, and basic reporting in one place. The dashboard makes it simple to track ticket sales and attendee numbers without having to use separate tools. Cons The fees can become noticeable for paid events, especially as ticket volume increases. I also think some of the reporting and email customization options could be more flexible. These haven’t been major issues for me, but more control in these areas would make the platform even better. Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing Eventbrite Eventbrite felt easier to set up and manage than the alternatives I considered. The combination of ticketing, registration, payments, attendee communication, and reporting in one place was the main reason I chose it. Review Source PR Pupp R. Owner Events Services Used the software for: 1-2 years ### "Eventbrite is the ideal software for new or casual event organisers." July 23, 2026 4.0 Overall Eventbrite is a well-rounded software for ticket selling and event promotion. It integrates with plenty of other software. It also makes processing payments very straightforward if you don’t have separate payment systems set up as Eventbrite handles it all. Pros Eventbrite is very quick and simple to get set up and selling tickets straight away. I like that it’s a well known and trusted platform which is great for new events. Cons The fees are high in comparison to other ticket selling platforms. Also the marketing features aren’t great in comparison to other options. Alternatives considered [Ticket Tailor](https://www.capterra.com/p/112510/Ticket-Tailor/)[Fever](https://www.capterra.com/p/10034553/Fever/) Reason for choosing Eventbrite I now use Ticket Tailor as my main ticketing software. However, at first Eventbrite was more suitable because it was simpler to use, had all the payment systems built-in and had some built-in marketing. Ticket tailor only became a better alternative once I was more established and the volume of events became such that I needed to find something with lower fees. Review Source LO Lin O. President Events Services Used the software for: 2+ years ### "Worst "Customer Service" in the U.S.!!!" August 7, 2025 1.0 I have spent almost 4 hours trying to get a resolution to what should have been an easy process!!! 3 "customer service" representatives...no knowledge and appearing to, truly, be incompetent!!! Pros Weekly Payouts. That's the only thing I can address positively. I welcome others' recommendations for a company doing this work that is competent!!! Cons Absence of knowledgeable and/or competent "customer service" representatives. No human contact, only chat. Review Source MM Masoud M. Consultant Sports Used the software for: 6-12 months ### "Easy-to-Use Event Platform with Strong Reach" June 22, 2026 5.0 My overall experience with Eventbrite was positive. The platform is user-friendly, reliable, and effective for creating, promoting, and managing events of various sizes. Its strong brand recognition and large user base make it easier to reach potential attendees, while the streamlined ticketing and registration process enhances the attendee experience. Although the transaction fees and limited customization options can be drawbacks, the convenience, accessibility, and comprehensive event management features make Eventbrite a valuable tool for event organizers. Pros What I liked most about Eventbrite was its popularity and ease of use. The platform is widely recognized and trusted by both event organizers and attendees, which helps attract a larger audience and increase event visibility. Additionally, its intuitive interface makes creating, managing, and promoting events simple, even for users with little technical experience. The streamlined registration and ticketing process also provides a smooth experience for attendees, making Eventbrite a reliable and efficient event management solution. Cons What I liked least about Eventbrite was its fee structure, which can become expensive for paid events, especially when processing large numbers of ticket sales. Additionally, some customization options for event pages and registration forms are limited compared to more advanced event management platforms. The reporting and analytics features are useful but could provide deeper insights and more flexibility for organizers who need detailed performance tracking. Alternatives considered [Splash](https://www.capterra.com/p/143666/Splash/) Reason for choosing Eventbrite I chose Eventbrite over alternative products because it offers a strong combination of ease of use, brand recognition, and comprehensive event management features. Its intuitive setup process, built-in marketing tools, and seamless ticketing system make it simple to create and manage events without requiring extensive technical knowledge. Additionally, Eventbrite's large user base helps increase event visibility and attendee reach, making it a practical and reliable choice compared to many competing platforms. Review Source Shelley P. Owner Events Services Used the software for: 2+ years ### "Easy and professional " August 21, 2026 5.0 Eventbrite is just what it says. A free tool for management of events on whatever you have going on. Pros Easy to use and helpful for my business when I used it for management. Eventbrite is a well known and trusted website tool for businesses to use. Cons Not applicable. I didn't have any technical issues or concerns about Eventbrite. Everything worked seamlessly. Alternatives considered [AllEvents](https://www.capterra.com/p/172251/Allevents/) Reason for choosing Eventbrite I didn't choose one over the other. I alternate between the two companies. Review Source Michael D. W. HIPAA Privacy Officer Education Management Used the software for: 6-12 months ### "This tool is worth the look" July 17, 2026 4.0 Compared to other ticketing tools such as ServiceNow, JiRA and BMC Remedy, this tool can do as it advertise Pros The ease of use initially and the way the tool can be integrated into your network environment. Good tool Cons The overhead to get this tool integrated into your environment can be costly and could have push back for other projects. Reason for choosing Eventbrite Evaluating the product to see the functionality Review Source Matthew L. Vice President of Operations Non-Profit Organization Management Used the software for: 1-2 years ### "Helpful Event Ticketing Software " July 13, 2026 4.0 Pros It was easy to set up events for our non-profit while having everything in one place. Being able to have different tiers of ticketing and pages describing each while also accepting payments for those tickets. Cons Setup was a bit bulky for us and the mobile app was pretty buggy with intermittent issues here and there with loading things we needed. Alternatives considered [Givebutter](https://www.capterra.com/p/172048/Givebutter/) Reason for choosing Eventbrite We felt that Event right had a brand identity that we could rely on. Review Source Gary A W. Founder CEO Apparel & Fashion Used the software for: 1-2 years ### "Eventbrite, amazing for hosting events" August 12, 2026 5.0 From a functional standpoint, Eventbrite is the undisputed gold standard for plug-and-play ticketing, particularly for local meetups, workshops, mid-sized community gatherings, and promotional pop-ups. It removes almost all the technical friction of getting an event online and collecting payments. Pros User-Friendly Interface: Setting up an event is straightforward, even for beginners, and the checkout process for attendees is smooth and intuitive. Built-in Discovery & Reach: Events are listed on Eventbrite’s searchable platform, which helps organizers reach a broader, pre-existing audience without relying solely on their own marketing. Seamless Ticketing & Management: Features like customizable ticket tiers, automated confirmation emails, and real-time sales tracking simplify overall event coordination. Mobile App Convenience: The organizer app makes handling check-ins, scanning tickets, and managing day-of operations from a smartphone quick and efficient. Cons High Fee Structure Per-ticket costs: Eventbrite charges both a percentage fee and a fixed fee per paid ticket, which can significantly cut into profits unless passed on to attendees. Add-ons and processing: Payment processing fees are separate from Eventbrite’s service fees, making total transaction costs higher than many competing platforms. Payout Terms & Cash Flow Constraints Delayed payouts: By default, standard organizers do not receive ticket proceeds until 3–5 business days after the event finishes, creating cash flow challenges for upfront venue or vendor deposits. Limited Page Customization & Branding Generic design: Event landing pages offer limited styling, font choices, or layout controls, making it difficult to match a distinct corporate or brand identity. Competitor exposure: Eventbrite actively recommends other nearby events on or around event listings, potentially diverting attendees to competing events. Restrictive Customer Support & Data Access Customer service access: Reaching live phone or responsive chat support can be difficult, particularly for smaller tier organizers. Email & marketing limits: Built-in email marketing tools have strict send limits and minimal automation capabilities compared to dedicated email platforms. Review Source Namrata A. Talent Acquisition E-Learning Used the software for: 2+ years ### "Easy and Reliable Platform for Event Booking" July 19, 2026 5.0 Overall, my experience with Eventbrite has been positive. The platform is reliable, easy to navigate, and makes booking tickets for events simple and convenient. I appreciate the smooth registration process and timely email confirmations. While there is room for improvement with fees and event discovery, it has been a dependable platform for finding and attending events. Pros I liked how easy it was to discover and register for events. The platform is user-friendly, ticket booking is quick, and I received confirmation instantly. It also made it simple to keep track of my event details. Cons Some events have additional service fees, which can make tickets more expensive than expected. I also think the search filters and recommendations could be improved to make finding relevant events easier. Review Source Jamshed I. Senior Executive Architecture & Planning Used the software for: 6-12 months ### "Easy-to-Use Platform for Discovering and Managing Events" August 14, 2026 5.0 Overall, my experience with Eventbrite was positive. The platform is easy to navigate, event discovery is convenient, and registering for events is generally straightforward. The main drawbacks were occasional service fees and some limitations with search and filtering, but overall it provides a reliable and user-friendly event management experience. Pros What I like most about Eventbrite is how easy it is to discover, organize, and manage events in one place. The interface is simple, event search is convenient, and the ticketing and registration process is straightforward for both organizers and attendees. Cons What I like least about Eventbrite is that some events have relatively high service or booking fees, and the search and filtering options could be more precise. It can also be difficult to compare similar events quickly. Review Source KP Khalid P. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Eventbrite Review " April 24, 2026 5.0 Pros Keeps you updated on events in the area you are in. Able to pay instantly for tickets with an email receipt Cons It doesn’t show ALL events. I’ve missed a few events thinking they’re on Eventbrite. Also there’s mocking events going on you’ll have to know the difference. Alternatives considered [Cash App](https://www.capterra.com/p/246167/Cash-App/) Reason for choosing Eventbrite Easier to host event with other apps. Eventbrite isn’t clear if you event is posted Review Source JR Jennifer R. Teacher E-Learning Used the software for: 1-2 years ### "Easy-to-Use Platform for Seamless Event Planning" June 6, 2026 5.0 Overall, my experience with Eventbrite has been very positive. It’s a reliable and efficient platform that simplifies event planning and ticket management. Despite a few minor drawbacks like fees and limited customization, it’s still a great tool for hosting and promoting events of all sizes. Pros Eventbrite is very user-friendly and makes it easy to create, manage, and promote events. I like how simple it is to set up ticketing, track attendance, and share events through social media. The platform is intuitive, even for beginners, and it helps streamline the entire event planning process. Cons The service fees can be a bit high, especially for smaller events or tight budgets. Additionally, some customization options for event pages are limited, and it would be nice to have more flexibility in design and branding. Review Source Francesco P. CEO Arts and Crafts Used the software for: 1-2 years ### "A great solution for those starting out with event organization!" February 4, 2026 4.0 It's a great solution if you already have an audience. It has a very organized event managing process that can let you start in less than 1h. You can customize tickets, integrate it within TikTok (very useful for targeting GenZs and Millennials) and define differente prices and descriptions. You don't have to pay a service, since they only took a percentage from the tickets that you sell. Pros EventBrite is a good solution if you are going to organize events. It has no cost upfront and a lot of feature to customize you events. It is quite easy to use(although some options may change position over time) and has some strong integrations with socials Cons It has not a good indexing of the events. Basically if you think you can get new people just by getting on eventbrite, you won't. It's not made for that as you have to do a lot of posts and ads to get it launched Review Source Kassidy K. Chiropractor Health, Wellness and Fitness Used the software for: 2+ years ### "Great for a startup business " February 23, 2026 4.0 Overall good experience for a long period of time. We used this for workshop registrations before we built our own landing pages and funnels Pros I love the fact that you can have people signup for your event for free. You can have an event description, set max number of tickets, and collect emails too. Cons A lot of times people get spam registrations and there doesn’t seem to be a way to resolve that. That’s a reason we stopped using it Review Source BS Brandi S. Crisis Intervention Peer Specialist Mental Health Care Used the software for: 2+ years ### "Great tool for social, personal, & professional growth and experience!!" August 22, 2025 5.0 Eventbrite has helped me grow in my career field, expand my knowledge, and support my clients. I use it as a resource tool both personally and professionally. It has been amazing to see all the classes in the arts, mental health, and addiction. I also feel as it is so easy to navigate. Pros I love the ease of the website and app as well as the abundance of activities and events. Whether you want to do something social locally or you want to listen to a webinar and learn about something in your career field, personal growth, or mental health. They even have a ton stuff you can do for free so it you can still connect with others while remaining on a budget. Their customer support is extremely helpful and quick to respond. I haven't come across any bug or issues while using it other than finding too many things that interest me and not being able to make up my mind on how much I can realistically participate in. I love getting email notifications of new topics and events related to my areas of interest. I recommend Eventbrite to all my clients, family, friends, and use it often myself. It is a good way to build social supports and interact with others in the community. It's also great for networking! Cons I didn't find much of anything I didn't like other than I find too many options of events in my interest and don't have the time to do everything that I want. However, that is more so about me and not any fault with Eventbrite. Review Source SP Susan P. Owner Retail Used the software for: Less than 6 months ### "The Easy Way to Sell Tickets, If You Can Stomach the Fees" June 19, 2026 4.0 My overall experience with Eventbrite has been highly positive when it comes to the logistics of setting up and launching an event. It acts as an incredibly reliable tool for handling registrations and communication, though the platform's rigid structure and pricing model leave room for improvement. Pros Five stars for ease of use! Eventbrite’s interface is clean and user-friendly, making ticket creation and management a breeze. The automated email confirmations and event reminder notifications are a huge time-saver and provide great communication for my attendees. Highly recommend! Cons The ticket fees can be quite high, especially for smaller events or independent workshops. When you add up the platform's service charge and payment processing fees, a significant chunk of the ticket revenue is lost, which makes it harder to keep prices affordable for attendees. Review Source Nrupa M. Marketing Operations Manager E-Learning Used the software for: 1-2 years ### "Reliable and easy to use platform for event management" January 22, 2026 5.0 It has been very helpful. It is reliable, easy to use platform for creating and managing events, handling registrations and processing payments. Pros Easy to use, event set up and management is straightforward and efficient. Customer support resources are well organized with helpful documentation and guides. Email confirmation and reminders work well. Cons What I liked the least about Eventbrite is the fee structure, which can become expensive for larger events. Review Source VR Verified Reviewer Leasing Consultant Real Estate Used the software for: 2+ years ### "Perfect to Use When Looking for a Fun Night Out " April 30, 2026 5.0 Overall, I have had a positive experience with Eventbrite. Using the search and filter option to find events based on location and genre have been easy to use and navigate. Paying for the events through Eventbrite have been easy to do as well. Pros What I like most about Eventbrite is how it takes into account your location and suggests you events based on that instead of you having to filter the events that don't suit you. Cons Although I did say the best part about Eventbrite is how it considers your location to suggest you events, I will say it limits your options to your closest city of choice instead of suggesting you all the options in all the cities close to you. Review Source BW Bradley W. Director Management Consulting Used the software for: 2+ years ### "Satisfied end user" January 28, 2026 5.0 I have always found the platform easy to use and I have never had trouble booking onto events using the system, and the tickets it issues have always worked. Pros As an end user of Eventbrite over the last 8-9 years, I have always found the platform intuitive and easy to use. From using the platform to book onto events as part of my MBA programme to booking tickets for the family, the platform works well. I have never required support from customer service, such is the ease at which the platform can be used and the confirmation emails received after placing a booking is useful, especially with tools to quickly add events to your calendar. As an end user the value for money is exceptional, as no service charge is payable in my experience, when making a booking. The platform appears to be bug free (which is rare) and I have never encountered an issue with booking tickets. Cons There’s very little to dislike. It just works as expected. If I were to try very hard to find something I dislike, it would be the layout of printed tickets, but this is entirely trivial and it in no way impacts the use of the platform. Review Source Tracie B. Executive director Non-Profit Organization Management Used the software for: 6-12 months ### "Good product for beginners" January 21, 2026 4.0 My overall experience with Eventbrite was good. There were no hidden fees, the setup was easy, and it allowed me to set up virtual events with tickets for my non-profit webinars without any hassle. Pros Eventbrite is easy to use, free, and intuitive for first time event planners wanting to have options for online tickets. They allow for multiple types of ticket options which is the reason I went with eventbrite and because they have a free option. Cons I was unable to set a minimum donation ticket amount when using it for non-profit events. I could only have a “pay what you want” or a set ticket price. Review Source Olasile A. Product Manager Information Technology and Services Used the software for: 2+ years ### "Eventbrite stopped innovating " April 20, 2026 3.0 My experience using this platform has been very average. The only positive and value adding action they provide is for payment and ticketing Pros Earlier they had some nice and easy to use features which was intuitive and the flow was simple. It's still a great platform for ticketing and payment management Cons Not an innovative platform, the overall UX is poor and the onboarding, activation and social features are very basic Review Source Mudit M. Quality Automation Specialist Facilities Services Used the software for: 1-2 years ### "Great app to find events near you" January 24, 2026 4.0 It is a good app to use overall. It is recommended for those living in London and other european countries Pros eventbrite provides the list of events , activities happening in your area. it not only restricts to users to paid events but shows free events as well. it is easy to use and has a understandable UI. confirmation email guarantees the customer satisfaction Cons Most events are paid . The pricing is too much for the popular shows . the offers get sold out quite very fast Switched from [Meetup Pro](https://www.capterra.com/p/238689/Meetup-Pro/) Meetup pro was showing more of paid events Review Source Victoria H. HR Director Insurance Used the software for: 2+ years ### "Excellent ticketing system " February 7, 2026 5.0 Overall, my experience is good and I would recommend this as a tool. I have used it for place and concerts and events that I go to. Pros It’s easy to use and to download the tickets. It also showcases upcoming events . I think it’s a great resource for events . Cons Nothing. Well I don’t recall it being QR code friendly for events I believe you have to print tickets still or at least the last time I used it. Review Source KW Keith W. Director Arts and Crafts Used the software for: 1-2 years ### "Global Platform but not for Local Events??" May 7, 2026 4.0 Okay but not the best for a small, rather niche business. It is easy to get lost on a global platform like Eventbrite, and again the payment terms were prohibitive. Pros I liked the status of Eventbrite as a recognised platform for booking events - very much the go-to page. Easy to use and navigate for putting up workshops and events. Cons The payment terms were too long as far as I was concerned. As a small business cash flow was not supported by the delay in payments that were only made five days after the delivery of the event. Review Source SC Scholastica C. Ticketing and reservation agent Airlines/Aviation Used the software for: 2+ years ### "Likelihood to recommend" March 15, 2025 5.0 from my experience, i see Eventbrite as a dependable platform for event management, particularly in the aspect of an easy-to-use tool for organizing events and managing ticket sales. Pros Eventbrite has a user-friendly interface, It is easy to use in terms of payment. It supports different ticket types which include free, paid, early bird, and VIP tickets. Eventbrite also integrates with various payment gateways. Cons Eventbrite imposes a service fee on paid events, which can accumulate quickly. This fee structure may be a disadvantage for organizers, especially when hosting large events. In addition to the service fees, Eventbrite also takes a percentage of ticket sales, which can lower the overall revenue from paid tickets. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.