--- title: "Eventbrite Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Eventbrite the right Event Management solution for you? Explore 5801 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://bx-capterra-jskei0oik-g2dm.vercel.app/p/114949/Eventbrite/reviews/" page_type: "reviews" language: "en" --- Eventbrite 4.6 (5801) [View alternatives](https://www.capterra.com/p/114949/Eventbrite/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of Eventbrite Ease of use 4.6 Customer Service 4.3 ## Pros and Cons in Reviews MM Masoud M ConsultantSports, 2 - 10 employeesUsed the software for: 6-12 months. “Its strong brand recognition and large user base make it easier to reach potential attendees, while the streamlined ticketing and registration process enhances the attendee experience. Although the transaction fees and limited customization options can be drawbacks, the convenience, accessibility, and comprehensive event management features make Eventbrite a valuable tool for event organizers.“ June 22, 2026 Marc R Digital Media SpecialistEducation Management, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “The platform charges service fees and payment processing fees per ticket, which can add up quickly and either cut into revenue or increase ticket prices for attendees.“ May 19, 2026 Ashley G HR ManagerMaritime, 51 - 200 employeesUsed the software for: More than 2 years. “It simplifies what can otherwise be a very time-consuming process by bringing event creation, registration, attendee communication, and response tracking into one easy-to-use platform.“ May 19, 2026 IH Inbal H ManagerEvents Services, 2 - 10 employeesUsed the software for: More than 2 years. “When a customer is buying a ticket, at the end, after he is done paying there is an extra screen to fill with the phone number, and sometimes people miss this screen and they think they were done with the order.“ February 12, 2026 Andrea N FounderComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months. “Setting up an event takes minutes — you can customize your event page, set ticket tiers, manage capacity, and start selling almost immediately without needing any technical know-how.“ February 23, 2026 Marc R Digital Media SpecialistEducation Management, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “One of the main drawbacks of Eventbrite is its fee structure, which can be a concern—especially for smaller events or organizations with tight budgets.“ May 19, 2026 Ashley G HR ManagerMaritime, 51 - 200 employeesUsed the software for: More than 2 years. “I also value the ability to send reminders and communicate updates to invitees if event details change, which helps keep everyone informed and organized.“ May 19, 2026 SF Sam F Chief Technology OfficerInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “They still will not allow you to create an audience segment based on who owes money yet, which is causing me a ton of problems with my accounting.“ May 13, 2026 ## Showing most helpful reviews Showing 1-25 of 5801 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Matthew L. Vice President of Operations Non-Profit Organization Management Used the software for: 1-2 years ### "Helpful Event Ticketing Software " July 13, 2026 4.0 Pros It was easy to set up events for our non-profit while having everything in one place. Being able to have different tiers of ticketing and pages describing each while also accepting payments for those tickets. Cons Setup was a bit bulky for us and the mobile app was pretty buggy with intermittent issues here and there with loading things we needed. Alternatives considered [Givebutter](https://www.capterra.com/p/172048/Givebutter/) Reason for choosing Eventbrite We felt that Event right had a brand identity that we could rely on. Review Source MM Masoud M. Consultant Sports Used the software for: 6-12 months ### "Easy-to-Use Event Platform with Strong Reach" June 22, 2026 5.0 My overall experience with Eventbrite was positive. The platform is user-friendly, reliable, and effective for creating, promoting, and managing events of various sizes. Its strong brand recognition and large user base make it easier to reach potential attendees, while the streamlined ticketing and registration process enhances the attendee experience. Although the transaction fees and limited customization options can be drawbacks, the convenience, accessibility, and comprehensive event management features make Eventbrite a valuable tool for event organizers. Pros What I liked most about Eventbrite was its popularity and ease of use. The platform is widely recognized and trusted by both event organizers and attendees, which helps attract a larger audience and increase event visibility. Additionally, its intuitive interface makes creating, managing, and promoting events simple, even for users with little technical experience. The streamlined registration and ticketing process also provides a smooth experience for attendees, making Eventbrite a reliable and efficient event management solution. Cons What I liked least about Eventbrite was its fee structure, which can become expensive for paid events, especially when processing large numbers of ticket sales. Additionally, some customization options for event pages and registration forms are limited compared to more advanced event management platforms. The reporting and analytics features are useful but could provide deeper insights and more flexibility for organizers who need detailed performance tracking. Alternatives considered [Splash](https://www.capterra.com/p/143666/Splash/) Reason for choosing Eventbrite I chose Eventbrite over alternative products because it offers a strong combination of ease of use, brand recognition, and comprehensive event management features. Its intuitive setup process, built-in marketing tools, and seamless ticketing system make it simple to create and manage events without requiring extensive technical knowledge. Additionally, Eventbrite's large user base helps increase event visibility and attendee reach, making it a practical and reliable choice compared to many competing platforms. Review Source NB Nikita B. Event Producer Entertainment Used the software for: 2+ years ### "Solid for both attendance and organization" June 12, 2026 3.0 Pros Great place to find events that fit my search with a lot of filters, like location, interests as well as to see what my friends who use the app are also goin to. Cons Too much sponsored content, that a lot of the time doesn't even fit the search. On the Organizer end it's the fee that they charge, that really add up. Alternatives considered [Ticket Tailor](https://www.capterra.com/p/112510/Ticket-Tailor/) Reason for choosing Eventbrite Community and discoverability. Helps with organic search and discovery of my events. Review Source VR Verified Reviewer Student Leader Higher Education Used the software for: 2+ years ### "Smooth Experience for Attending and Hosting Events " May 8, 2026 5.0 My overall experience with Eventbrite has been very positive. As a Concordia student, registering for events was simple, with instant tickets and helpful reminders that kept me organized. On the organizing side, I also used Eventbrite to create student events, and managing registrations and sharing updates was straightforward. The platform worked well for both attending and hosting activities, and it kept everything easy to track. Pros What I liked most about Eventbrite is how simple it was to register for Concordia events and get my ticket instantly. The platform kept everything organized, and the reminders helped me stay on track with workshops and student activities. As a union member, I also used Eventbrite to post events for students, and it made managing registrations and sharing updates very easy. Cons What I liked least about Eventbrite is that some Concordia events filled up very quickly, and the platform didn’t always show clear availability until I tried to register. It could be disappointing when I planned to attend something and only found out it was full at the last step. As a union member posting events for students, I also noticed that high‑demand sessions required extra monitoring because spots were taken almost immediately. Switched from [Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/) I made the switch because Eventbrite offered a more organized and user‑friendly way to handle event registrations. Compared to the simple Microsoft Forms setup we used before, Eventbrite made it easier to track sign‑ups, send reminders, and manage student participation all in one place. It saved time and kept everything more structured for both attending and hosting events. Review Source RB Riccardo B. Marketing Expert Machinery Used the software for: 6-12 months ### "Best solution for free events" June 26, 2026 4.0 I have never used customer support - this means for me that everything works fine. I would suggest Eventbrite as the best platform to organize free events. Pros The free plan offers a wide range of possibilities for free events and I think it’s the best out there. The platform is also very easy to use and works great. Cons Server performances not always excellent for European usage. If you want to organize events with paid tickets you’ll need to pay a subscription plan. Alternatives considered [TicketSpice](https://www.capterra.com/p/146463/TicketSpice/)[Ticket Tailor](https://www.capterra.com/p/112510/Ticket-Tailor/) Reason for choosing Eventbrite Eventbrite has the best value for free events Review Source Namrata A. Talent Acquisition E-Learning Used the software for: 2+ years ### "Easy and Reliable Platform for Event Booking" July 19, 2026 5.0 Overall, my experience with Eventbrite has been positive. The platform is reliable, easy to navigate, and makes booking tickets for events simple and convenient. I appreciate the smooth registration process and timely email confirmations. While there is room for improvement with fees and event discovery, it has been a dependable platform for finding and attending events. Pros I liked how easy it was to discover and register for events. The platform is user-friendly, ticket booking is quick, and I received confirmation instantly. It also made it simple to keep track of my event details. Cons Some events have additional service fees, which can make tickets more expensive than expected. I also think the search filters and recommendations could be improved to make finding relevant events easier. Review Source VR Verified Reviewer Founder Education Management Used the software for: 1-2 years ### "Easy to use. Good place to find events and social things happening in the city." July 22, 2026 5.0 It's my go-to place for all events. I use it all the time for concerts and social events and parties. Honestly I don't see any other place to go and I'm happy this is the one. Pros I really like how it's easy to use on the phone and also it's my go-to place for finding events. There are no bugs and issues and it's easy to pay. Cons I feel like sometimes the app is pretty slow or the website. Maybe they could do a better job of optimizing it to be faster on mobile. Review Source VR Verified Reviewer Pawnbroker Retail Used the software for: 1-2 years ### "Easy To Use " June 27, 2026 5.0 My overall experience with Eventbrite is good. The app is easy to use and navigate through. They do have a lot of options if you're looking for something fun to do or even date ideas. Pros Eventbrite is easy to use and lets you choose through a variety of different events throughout your city. Cons When you're creating an event its limited and you only have so many options to customize your event. Their services fees are a bit high. Review Source Rebecca M. Manager Online Media Used the software for: 1-2 years ### "All events in 1!" July 4, 2026 5.0 Pros Free to sign up so value for money 🙌🏼App is beginner friendly easy to use & has a wide range of events to choose from in the one app. App worked fine for me, don’t get spammed with marketing emails too! Cons I’ve used Eventbrite on and off for years now, customer support use to be a lot quicker than it is now, only fault I have. Review Source Beryl K. Fouder Health, Wellness and Fitness Used the software for: 2+ years ### "Eventbrite makes scheduling events fun!" July 17, 2026 5.0 I appreciate this tool and will continue to use it! I think having a tool to make scheduling events simple is very valuable. Pros Very user friendly. Eventbrite also makes it easy to schedule events and remind attendees about the events. It also makes it simple to create engaging events. Cons I haven't encountered any issues with Eventbrite. It's a well done platform and provides great value and options. Review Source TS Tori S. Owner and Certified Cat Trainer Professional Training & Coaching Used the software for: 2+ years ### "One of the best ticket selling platforms!" December 5, 2025 5.0 Extremely positive. It has helped me bring many event ideas to life by being a very straightforward event creation and selling platform. Pros I love how simple it is to create an event on Eventbrite. Customers can also easily and quickly purchase tickets to events by just clicking a link. I also love that events can be discovered by potential customers just browsing the site. It's easy to collect customer info and communicate with everyone by email if any changes are made. The ability to charge customers the Eventbrite fee is a great optional feature, fees are extremely fair if you decide to not charge them outward. The payment process is fairly quick as well and every report is easy to find. I have not experienced bugs, other issues, or needed to reach out to customer support, which is are great signs of an easy platform! Cons Sometimes the search function can be tricky to navigate, bringing up un-related events. The need to wait for payments to come through can be a downside to those who like quick payment options. Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing Eventbrite Simpler and more appropriate for my specific use. Review Source Ashley G. HR Manager Maritime Used the software for: 2+ years ### "Simple and Effective Event Management Tool" May 19, 2026 4.0 Overall, Eventbrite has been a valuable tool for organizing and managing events of all sizes. It simplifies what can otherwise be a very time-consuming process by bringing event creation, registration, attendee communication, and response tracking into one easy-to-use platform. The ability to customize registration forms, automate reminders, and keep attendees informed of updates has saved significant time and helped ensure events run smoothly. While there is room for improvement in data exports and editing attendee responses, these are relatively minor issues compared to the platform’s overall functionality and convenience. Eventbrite is a dependable, professional solution that makes event management more efficient and organized, and I would highly recommend it to anyone looking for a user-friendly and robust event planning platform. Pros Eventbrite is an excellent platform for creating and managing events with ease. One of the features I appreciate most is how intuitive and user-friendly the platform is. It makes it simple to build professional event invitations and registration pages, even for users with little technical experience. The customization options are a major strength. Eventbrite allows you to tailor registration forms, collect the exact information you need from attendees, and easily track responses in real time. I also value the ability to send reminders and communicate updates to invitees if event details change, which helps keep everyone informed and organized. Cons My main criticism is the export functionality. While exporting attendee responses is useful, the formatting of the exported data could be improved to make analysis and reporting easier. Additionally, modifying attendee responses after registration can sometimes be more cumbersome than expected. Review Source Mai M. Managing Director Hospitality Used the software for: 1-2 years ### "The future is BRITE with Eventbrite!" March 13, 2026 5.0 Couldn't be more pleased with my entire experience with Eventbrite. I'm able to sell tickets for clients with easy customizable pages. The purchase and checkout experience is seamless! Pros I am a HUGE Eventbrite fan! As an event planner I use it for a variety of events to support my various client's events! Cons NO cons! It's a super user friendly tool to navigate event dates, ticketing, updates and more! Fabulous tool for every occasion! Review Source Kassidy K. Chiropractor Health, Wellness and Fitness Used the software for: 2+ years ### "Great for a startup business " February 23, 2026 4.0 Overall good experience for a long period of time. We used this for workshop registrations before we built our own landing pages and funnels Pros I love the fact that you can have people signup for your event for free. You can have an event description, set max number of tickets, and collect emails too. Cons A lot of times people get spam registrations and there doesn’t seem to be a way to resolve that. That’s a reason we stopped using it Review Source Marc R. Digital Media Specialist Education Management Used the software for: 1-2 years ### "Supportive Event Vehicle" May 19, 2026 4.0 Overall, my experience with Eventbrite has been very positive, particularly from an event management and communications standpoint. It’s a reliable, user-friendly platform that streamlines the entire event lifecycle—from setup and promotion to registration and check-in. The ease of creating events and managing ticketing significantly reduces administrative time, which is especially helpful when juggling multiple programs or campaigns. Pros What I liked most about Eventbrite is how intuitive and efficient it makes the entire event management process. The platform is very user-friendly, allowing you to quickly create event pages, customize details like ticket types and pricing, and publish everything in just a few steps. That ease of use is especially valuable when you’re managing multiple events or working under tight deadlines. Cons One of the main drawbacks of Eventbrite is its fee structure, which can be a concern—especially for smaller events or organizations with tight budgets. The platform charges service fees and payment processing fees per ticket, which can add up quickly and either cut into revenue or increase ticket prices for attendees. Review Source Nrupa M. Marketing Operations Manager E-Learning Used the software for: 1-2 years ### "Reliable and easy to use platform for event management" January 22, 2026 5.0 It has been very helpful. It is reliable, easy to use platform for creating and managing events, handling registrations and processing payments. Pros Easy to use, event set up and management is straightforward and efficient. Customer support resources are well organized with helpful documentation and guides. Email confirmation and reminders work well. Cons What I liked the least about Eventbrite is the fee structure, which can become expensive for larger events. Review Source WR Will R. SR HR Operations Specialist Food Production Used the software for: 1-2 years ### "Eventbrite Review" May 1, 2026 4.0 Overall, it’s been a good experience. It’s very user-friendly and works well for organizing events, especially for smaller to mid-sized events, but it can get pricey as you scale Pros I like how easy it is to create and manage events. Ticketing is straightforward and it’s simple for attendees to register. Cons Fees can add up, and customization options are a bit limited if you want more advanced features or branding control. Review Source PG Patricia G. Customer Service Lead Hospitality Used the software for: 2+ years ### "A sound ticketing system that assists in keeping operations of customer service systems in check amidst busy event periods." January 2, 2026 5.0 I apply the use of Eventbrite in my daily task of registration of events, receiving of customer queries, and recording of attendance of events. It is useful in a hospitality environment to centralize ticketing and payments to allow our support team to be able to respond quicker and with more context. Pros I also enjoy the fact that it is simple to access the attendee information when replying to customer emails. Access to payment and ticket history is useful in solving problems more assuredly. Cons Sometimes bugs can be observed during updating of events near the start date. Email messages are not always timely, which introduces minor delays in communication with customers. Review Source Roger A. Owners Marketing and Advertising Used the software for: 2+ years ### "Easy platform for event management." January 14, 2026 4.0 My experience is good. It works well for event organization and ticket management. It is more affordable than other similar softwares. Pros I like how easy it is to create events and manage registrations. It is very convenient for promotions. Givig moneyback it is easy when you organized events in eventbrite. Cons Fees can be high and customization options are limited. Also, when creating an event first time, it can be confusing. Review Source Olasile A. Product Manager Information Technology and Services Used the software for: 2+ years ### "Eventbrite stopped innovating " April 20, 2026 3.0 My experience using this platform has been very average. The only positive and value adding action they provide is for payment and ticketing Pros Earlier they had some nice and easy to use features which was intuitive and the flow was simple. It's still a great platform for ticketing and payment management Cons Not an innovative platform, the overall UX is poor and the onboarding, activation and social features are very basic Review Source SC Scholastica C. Ticketing and reservation agent Airlines/Aviation Used the software for: 2+ years ### "Likelihood to recommend" March 15, 2025 5.0 from my experience, i see Eventbrite as a dependable platform for event management, particularly in the aspect of an easy-to-use tool for organizing events and managing ticket sales. Pros Eventbrite has a user-friendly interface, It is easy to use in terms of payment. It supports different ticket types which include free, paid, early bird, and VIP tickets. Eventbrite also integrates with various payment gateways. Cons Eventbrite imposes a service fee on paid events, which can accumulate quickly. This fee structure may be a disadvantage for organizers, especially when hosting large events. In addition to the service fees, Eventbrite also takes a percentage of ticket sales, which can lower the overall revenue from paid tickets. Review Source Portia A. Nurse Hospital & Health Care Used the software for: 1-2 years ### " Easy and Convenient Event Booking Platform" April 20, 2026 5.0 Overall, my experience with Eventbrite has been positive. It’s a convenient platform for discovering events and booking tickets quickly. Despite some minor issues with fees and navigation, it remains reliable and useful for both attendees and organisers. Pros Very easy to use for finding and booking events, with a wide variety of options available. The platform is user-friendly and makes event organization and ticket management straightforward. Cons Sometimes the fees can be a bit high, especially for paid events, and it can be a bit overwhelming to navigate when there are too many listings. Also, customer support response time can vary. Review Source AO Aidan O. Magician Entertainment Used the software for: 2+ years ### "A fantastic ticketing platform!" February 22, 2026 5.0 It's natural discoverability is fantastic and I often sell 10-20% of my tickets just by listing a portion of tickets on the platform - no marketing needed. I'll never not list event tickets on there! Pros It's incredibly easy to use and rather than charging for usage, it's simple based on the way they can either absorb or pass on fees to customers. It's slick and I've never experienced any issues with the platform - maybe the occasional slow-page load but nothing detrimental. Cons The fees are a little higher than ideal, but since that is somewhat expected from ticket buyers it's not the end of the world. Review Source Christine B. Owner Professional Training & Coaching Used the software for: 2+ years ### "Love the ease of use but wish more people would know about my events!" August 25, 2025 5.0 I am happy with the ease of use but wish I could get more attendees from it. I will keep trying though! Pros I find Eventbrite easy to use to post details about my webinars and workshops and since I can list the events for free its a great value for the money. I am notified also by email when someone signs up which is convenient Cons I feel that sometimes my events are not getting the exposure they need as many of them are free to attend and on topics that a lot of people would be interested in. So I don't know why I am not getting more reservations. Review Source VR Verified Reviewer Consultant Entertainment Used the software for: 2+ years ### "Eventbrite make event more bright everyday" November 16, 2025 5.0 My overall experience with Eventbrite is great. I've used the platform for various activities including extra curricular events, virtual guest speaker and much more. Pros For the value for money, customer support, ease of use, email notifications, email, having no bugs and issues, I've never use the student and class management service so I can't speak to it. Cons For the value for money, customer support, ease of use, email notifications, email, having no bugs and issues. What I appreciate least about Eventbrite is the 25 max invite. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.