# Page 2 | Eventbrite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Eventbrite the right Event Management solution for you? Explore 5779 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/114949/Eventbrite/reviews

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Eventbrite

4.6 (5779)

[View alternatives](https://www.capterra.com/p/114949/Eventbrite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 2 - Reviews of Eventbrite

## Showing most helpful reviews

Showing 26-50 of 5779 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Francesco P.  
CEO  
Arts and Crafts  
Used the software for: 1-2 years

### "A great solution for those starting out with event organization!"

February 4, 2026

4.0

It's a great solution if you already have an audience. It has a very organized event managing process that can let you start in less than 1h. You can customize tickets, integrate it within TikTok (very useful for targeting GenZs and Millennials) and define differente prices and descriptions. You don't have to pay a service, since they only took a percentage from the tickets that you sell.

Pros

EventBrite is a good solution if you are going to organize events. It has no cost upfront and a lot of feature to customize you events. It is quite easy to use(although some options may change position over time) and has some strong integrations with socials

Cons

It has not a good indexing of the events. Basically if you think you can get new people just by getting on eventbrite, you won't. It's not made for that as you have to do a lot of posts and ads to get it launched

Review Source

Mai M.  
Managing Director  
Hospitality  
Used the software for: 1-2 years

### "The future is BRITE with Eventbrite!"

March 13, 2026

5.0

Couldn't be more pleased with my entire experience with Eventbrite. I'm able to sell tickets for clients with easy customizable pages. The purchase and checkout experience is seamless!

Pros

I am a HUGE Eventbrite fan! As an event planner I use it for a variety of events to support my various client's events!

Cons

NO cons! It's a super user friendly tool to navigate event dates, ticketing, updates and more! Fabulous tool for every occasion!

Review Source

MR

Marleny R.  
Programs and Operations Assistant  
Arts and Crafts  
Used the software for: 1-2 years

### "Eventbrite is an easy to use Event Publishing Sit!"

September 8, 2025

5.0

I think it’s an easy to use event publishing platform with enough features to use and events show up in searches.

Pros

It’s easy to create a new event or add dates to an existing event. It’s user friendly for someone new to event publishing.

Cons

I dislike that for reoccurring events you have to click on individual dates to see ticket sales. It would be nice if the next upcoming date was displayed at least.

Review Source

BS

Brandi S.  
Crisis Intervention Peer Specialist  
Mental Health Care  
Used the software for: 2+ years

### "Great tool for social, personal, & professional growth and experience!!"

August 22, 2025

5.0

Eventbrite has helped me grow in my career field, expand my knowledge, and support my clients. I use it as a resource tool both personally and professionally. It has been amazing to see all the classes in the arts, mental health, and addiction. I also feel as it is so easy to navigate.

Pros

I love the ease of the website and app as well as the abundance of activities and events. Whether you want to do something social locally or you want to listen to a webinar and learn about something in your career field, personal growth, or mental health. They even have a ton stuff you can do for free so it you can still connect with others while remaining on a budget. Their customer support is extremely helpful and quick to respond. I haven't come across any bug or issues while using it other than finding too many things that interest me and not being able to make up my mind on how much I can realistically participate in. I love getting email notifications of new topics and events related to my areas of interest. I recommend Eventbrite to all my clients, family, friends, and use it often myself. It is a good way to build social supports and interact with others in the community. It's also great for networking!

Cons

I didn't find much of anything I didn't like other than I find too many options of events in my interest and don't have the time to do everything that I want. However, that is more so about me and not any fault with Eventbrite.

Review Source

LO

Lin O.  
President  
Events Services  
Used the software for: 2+ years

### "Worst "Customer Service" in the U.S.!!!"

August 7, 2025

1.0

I have spent almost 4 hours trying to get a resolution to what should have been an easy process!!! 3 "customer service" representatives...no knowledge and appearing to, truly, be incompetent!!!

Pros

Weekly Payouts. That's the only thing I can address positively. I welcome others' recommendations for a company doing this work that is competent!!!

Cons

Absence of knowledgeable and/or competent "customer service" representatives. No human contact, only chat.

Review Source

Jen H.  
CEO  
Media Production  
Used the software for: 2+ years

### "Best Event Listing Site"

February 12, 2026

5.0

My overall experience has been wonderful. When I have my events there, the tickets feel better and I can set it up and then forget about it for a while, so I don't have to check in with it every day and make sure everything's working. Everything works just as it should.

Pros

It is so simple to use! It's very clear how to do everything and they have a AQ if you need any help or chat. And everyone's already on event brite looking for something so my event has more of a chance of being seen.

Cons

It would be nice it would if it was free to do some advertising, but of course that doesn't exist. Other than that, my experience has been all good!

Review Source

AD

Aaron D.  
Tech Specialist  
Non-Profit Organization Management  
Used the software for: 2+ years

### "The Best Free and Widely Used Events platform."

December 1, 2025

4.0

Overall, Eventbrite provides a smooth event management experience with an intuitive interface, quick customer support, and straightforward attendee reporting that makes organizing and tracking events feel easy. While the platform is generally reliable and efficient, the added fees and need to upgrade for some advanced features can be frustrating at times. Even with those drawbacks, it remains a convenient, go-to solution for setting up events, selling tickets, and managing attendees in one place.

Pros

Eventbrite makes event management effortless with its clean, user-friendly interface that’s easy to navigate. The customer support team responds quickly and always provides helpful guidance when issues arise. I also appreciate how simple it is to access and analyze attendee information through the reporting features.

Cons

What I don’t like about Eventbrite is that some of the fees can add up quickly, especially for paid events, which makes it harder to keep ticket prices affordable. I also find that certain features, like some marketing tools and more advanced options, feel limited unless upgrading to higher-priced plans.

Review Source

Nrupa M.  
Marketing Operations Manager  
E-Learning  
Used the software for: 1-2 years

### "Reliable and easy to use platform for event management"

January 22, 2026

5.0

It has been very helpful. It is reliable, easy to use platform for creating and managing events, handling registrations and processing payments.

Pros

Easy to use, event set up and management is straightforward and efficient. Customer support resources are well organized with helpful documentation and guides. Email confirmation and reminders work well.

Cons

What I liked the least about Eventbrite is the fee structure, which can become expensive for larger events.

Review Source

JW

Jennifer W.  
Community Engagement and Operations Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Get Your Event Noticed! Use Eventbrite!"

April 2, 2026

5.0

Has been a fantastic resource for us over the years, when asked class participants how they found our event, a majority would say "through Eventbrite" not, through Facebook or our website.

Pros

When we were just getting started with posting events for our organization the reach that Eventbrite provided to the community was essential to getting noticed.

Cons

Fees. But everyone has fees. Once we enabled buyers the option to cover the fees our costs were much less (we are a nonprofit, not making money off our class offerings and every dollar counts!)

Review Source

Fiorella R.  
communications  
Writing and Editing  
Used the software for: 2+ years

### "It’s fine, but there are better tools out there"

October 21, 2025

3.0

It works, but it’s just okay. Nothing feels broken, but it also doesn’t feel inspired. It does the job and still leaves you wishing for more.

Pros

It gets the basic job done. You can set up an event, collect RSVPs, and track attendance. The interface is familiar enough that anyone can figure it out with a little patience, and it integrates with calendars and email.

Cons

It feels underwhelming for both personal and corporate use. For personal events, Partiful is much better and feels more modern and social. For corporate events, there are plenty of platforms that handle branding, customization, and attendee management more smoothly. The design looks dated, notifications can be clunky, and nothing about it really stands out.

Switched from

[Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)

UI/UX--I switched because I wanted something that felt more modern and user-friendly. Eventbrite was fine for the basics, but it started to feel clunky and outdated compared to other tools. Partiful offered a smoother experience for personal events, and there are stronger, more customizable options for corporate ones.

Review Source

AS

ALFREDO S.  
LEAD  
Warehousing  
Used the software for: 2+ years

### "Eventbrite is great "

March 13, 2026

5.0

I like that it also has free events, that motivates me to use the app more day by day. Easy to use and your tickets arrive in seconds.

Pros

I have had this application for years, I like it because I can find events in my city and around. It is a reliable and easy-to-use application. Its security system is trustworthy for customers, and it is important to know where your payment method data is. great customer support.

Cons

I retract from saying something negative about the application. I use it day to day. I feel comfortable and safe.

Review Source

WR

Will R.  
SR HR Operations Specialist  
Food Production  
Used the software for: 1-2 years

### "Eventbrite Review"

May 1, 2026

4.0

Overall, it’s been a good experience. It’s very user-friendly and works well for organizing events, especially for smaller to mid-sized events, but it can get pricey as you scale

Pros

I like how easy it is to create and manage events. Ticketing is straightforward and it’s simple for attendees to register.

Cons

Fees can add up, and customization options are a bit limited if you want more advanced features or branding control.

Review Source

Matthew M.  
Holistic Nutritionist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Review for Eventbrite"

March 25, 2026

5.0

I’ve used Eventbrite for organizing and checking out events, and overall it’s a pretty solid platform—especially if you want something simple to set up and manage.

Pros

Easy to set up events You can create and launch an event pretty quickly without needing anything too technical. User-friendly interface Everything is laid out clearly, so you’re not wasting time trying to figure things out. Built-in ticketing system Handles registrations and payments in one place, which makes things a lot easier. Good exposure for events People can actually discover your event through the platform, which is a nice bonus.

Cons

Cons: Fees can add up Depending on your pricing, the service fees can cut into your margins. Limited customization You don’t have full control over branding or the look of your event page. Support can be hit or miss If something goes wrong, it’s not always the fastest to get help.

Review Source

VR

Verified Reviewer  
Leasing Consultant  
Real Estate  
Used the software for: 2+ years

### "Perfect to Use When Looking for a Fun Night Out "

April 30, 2026

5.0

Overall, I have had a positive experience with Eventbrite. Using the search and filter option to find events based on location and genre have been easy to use and navigate. Paying for the events through Eventbrite have been easy to do as well.

Pros

What I like most about Eventbrite is how it takes into account your location and suggests you events based on that instead of you having to filter the events that don't suit you.

Cons

Although I did say the best part about Eventbrite is how it considers your location to suggest you events, I will say it limits your options to your closest city of choice instead of suggesting you all the options in all the cities close to you.

Review Source

TS

Tori S.  
Owner and Certified Cat Trainer  
Professional Training & Coaching  
Used the software for: 2+ years

### "One of the best ticket selling platforms!"

December 5, 2025

5.0

Extremely positive. It has helped me bring many event ideas to life by being a very straightforward event creation and selling platform.

Pros

I love how simple it is to create an event on Eventbrite. Customers can also easily and quickly purchase tickets to events by just clicking a link. I also love that events can be discovered by potential customers just browsing the site. It's easy to collect customer info and communicate with everyone by email if any changes are made. The ability to charge customers the Eventbrite fee is a great optional feature, fees are extremely fair if you decide to not charge them outward. The payment process is fairly quick as well and every report is easy to find. I have not experienced bugs, other issues, or needed to reach out to customer support, which is are great signs of an easy platform!

Cons

Sometimes the search function can be tricky to navigate, bringing up un-related events. The need to wait for payments to come through can be a downside to those who like quick payment options.

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing Eventbrite

Simpler and more appropriate for my specific use.

Review Source

Tracie B.  
Executive director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Good product for beginners"

January 21, 2026

4.0

My overall experience with Eventbrite was good. There were no hidden fees, the setup was easy, and it allowed me to set up virtual events with tickets for my non-profit webinars without any hassle.

Pros

Eventbrite is easy to use, free, and intuitive for first time event planners wanting to have options for online tickets. They allow for multiple types of ticket options which is the reason I went with eventbrite and because they have a free option.

Cons

I was unable to set a minimum donation ticket amount when using it for non-profit events. I could only have a “pay what you want” or a set ticket price.

Review Source

PG

Paula G.  
Coordinator  
Individual & Family Services  
Used the software for: 2+ years

### "Great Event Advertising and Registration"

April 25, 2026

5.0

I have appreciated using Eventbrite in keeping track of individuals registering for an event. I also like the option of creating a public event so others can search on Eventbrite for events in the area. This has helped me in the work of advertising the event and it's a free feature! I have had multiple people come to events simply because they saw the listing on Eventbrite!

Pros

Eventbrite is helpful in both advertising an event and ensuring individuals register to attend. I have used it both on the admin-side in creating events and on the customer-side in registering/purchasing tickets to attend an event. The features offered on Eventbrite are helpful for creating an event and selling tickets or requiring a registration.

Cons

On the admin-side of the program, sometimes the multiple steps to go through to create an event are more confusing than necessary. Having one screen to select all the options and details for the event and ticket style, time options, etc. would be easier to navigate.

Review Source

MF

Michael F.  
EP  
Entertainment  
Used the software for: 2+ years

### "The Event Ticketing Standard"

April 7, 2025

5.0

Overall, a great event ticketing software that is the standard in the industry. You can't go wrong.

Pros

Love the ease of use for events and to be on the event list for similar events.

Cons

Sometimes it's not that clear when you receive your ticket. No pay as you go events. No crypto acceptance.

Review Source

AM

Anna M.  
owner, designer, web developer  
Design  
Used the software for: 1-2 years

### "Great platform, also for small businesses and charities"

May 27, 2025

5.0

Fantastic platform, has free options, and it can be a tool for small businesses and charities as much as for large companies or organisations. Easy to use and has a lot of useful options.

Pros

Eventbrite has a lot of options available for all types of businesses, even small charities, as it has free options related to events that I struggled to find elsewhere. Easy to use and manage. A a user, I love search options as I sometimes search for free online training - I just simply pick a subject and select only free and events and there is always a lot to choose from.

Cons

It used to have options to offer £1 instead of free tickets as we didn't want people to book a lot of tickets just because they are free, but now every paid ticket has some fees, but I guess £1 isn't free so it is fair, but in our case we refund the £1 because the ticket is for something we give for free, but now we have to pay the small fee ourselves, at least that is my understanding. It all makes sense, of course, but we have to pay to give people something for free, and now it has become a problem for us as a charity. But it is still the best platform, and we couldn't find anything better, so we keep using it.

Review Source

Roger A.  
Owners  
Marketing and Advertising  
Used the software for: 2+ years

### "Easy platform for event management."

January 14, 2026

4.0

My experience is good. It works well for event organization and ticket management. It is more affordable than other similar softwares.

Pros

I like how easy it is to create events and manage registrations. It is very convenient for promotions. Givig moneyback it is easy when you organized events in eventbrite.

Cons

Fees can be high and customization options are limited. Also, when creating an event first time, it can be confusing.

Review Source

MM

Marco M.  
CSR Agent  
Insurance  
Used the software for: 2+ years

### "Eventbrite is amazing!"

May 15, 2026

5.0

Eventbrite is an amazing application. The support team is kind and experienced. They helped me recover my account information when I was locked out.

Pros

Eventbrite helps me checkout for company events, social events, etc with ease. Keeping receipts for tax deductions has never been easier. I love the reminders I receive leading up to the event and how all details are presented about the event you are attending or hosting.

Cons

I believe that Eventbrite can improve on their application for Google phone interface users. Previous times when attempting to login it kicked me out and unsure it was the app or my phone.

Review Source

FG

Franchesca G.  
Customer service training specialist.  
Consumer Services  
Used the software for: 2+ years

### "Very good tool! Easy and straightforward."

January 17, 2026

5.0

It has been very nice. Never faced any issues and I have no complaints. As I mentioned, I use it for activities around the company and for lunch/dinner. It’s been good so far!

Pros

This tool is something very helpful and fun. At the company, we use it to keep track of different activities and for lunch/dinner! It’s nice to have the app on my phone and go from there.

Cons

To be honest, there’s nothing that I dislike about it right now. The app and website are easy to use.

Review Source

Mudit M.  
Quality Automation Specialist  
Facilities Services  
Used the software for: 1-2 years

### "Great app to find events near you"

January 24, 2026

4.0

It is a good app to use overall. It is recommended for those living in London and other european countries

Pros

eventbrite provides the list of events , activities happening in your area. it not only restricts to users to paid events but shows free events as well. it is easy to use and has a understandable UI. confirmation email guarantees the customer satisfaction

Cons

Most events are paid . The pricing is too much for the popular shows . the offers get sold out quite very fast

Switched from

[Meetup Pro](https://www.capterra.com/p/238689/Meetup-Pro/)

Meetup pro was showing more of paid events

Review Source

SF

Sam F.  
Chief Technology Officer  
Information Technology and Services  
Used the software for: 1-2 years

### "It really helps me navigate through all of those crazy complicated sign-in processes"

May 13, 2026

5.0

Prior to Eventbrite we were doing everything via Email and it was a complete nightmare. However, now the data is pretty accurate and it's all in one location. Also, it prevents people from signing-up for two sessions at the same time which eliminates the scheduling chaos. Now, it's nice to see everything in one place so there isn't brand variance, also the compliance folks aren't calling me anymore.

Pros

The AI writing tool that Eventbrite offers to help you write a summary about your event did not botch up the wording this time which is unbelievable. I love how I can handle sessions and sign-ups all in one space rather than having to use 10 different applications. I'm glad to say that linking Salesforce into Eventbrite seems to be working as well as I haven't seen anything break yet. And, yes, the navigation is a bit easier than what they had prior.

Cons

They still will not allow you to create an audience segment based on who owes money yet, which is causing me a ton of problems with my accounting. The user interface is way too cluttered and I get lost trying to locate the reporting for the sessions.

Review Source

Marco G.  
Journaliste  
Online Media  
Used the software for: 2+ years

### "Excellent outil facile d’utilisation "

April 26, 2026

5.0

Outil puissant et super quand on débute dans l’organisation d’événements, la génération de billets et l’automatisation des processus de remboursement facilite grandement la gestion

Pros

Excellent outil qui permet de connaître le nombre de personne qui prennent des billets et d’avoir une vue d’ensemble sur son organisation événementielle

Cons

À contrario je trouve dommage que certaines fonctionnalités me limitent ou soient inexistantes comme le rappel automatique de l’événement

Review Source

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